MARA Launches “Ask Reviews Anything” – Instant Insights from Guest Feedback Using AI
New AI feature lets hotels ask open-ended questions about reviews and get instant, actionable insights — no manual analysis needed.
Mannheim, June 2025 – MARA Solutions has launched a groundbreaking new AI feature called “Ask Reviews Anything”, giving hotels the ability to instantly extract precise insights from their guest reviews using natural language queries.
With this AI-powered feature, hotel teams can now ask open-ended questions such as “What do guests say about our breakfast?” or “How do guests feel about our self check-in?” — and receive clear, structured answers in seconds. The goal: to make guest feedback truly actionable without the need for manual analysis.
“Our mission is to make feedback work for people — not the other way around,” says Tobias Roelen-Blasberg, Co-Founder of MARA Solutions. “Ask Reviews Anything empowers teams to explore exactly what matters to their guests and turn those insights into better experiences, faster.”
The feature is fully integrated into MARA’s Inbox & Analytics plan and available at no additional cost.
📅 To see the feature in action, join the official product update webinar on Thursday, July 3.
