Mews Welcomes Paul Mooney to Leadership Team as New Chief Customer Officer
Mooney will bring an even greater focus on customer success to the award-winning hospitality cloud
Mews, the innovative hospitality cloud, is delighted to announce the appointment of Paul Mooney to its leadership team. Paul joins as Chief Customer Officer and will ensure that the thousands of owners, general managers and hoteliers that use Mews every day can provide remarkable guest experiences, while also exceeding their own business goals.
“Lasting success and industry transformation doesn’t simply arrive with scale – it needs engaged customers who truly advocate for their tech providers,” said Richard Valtr, Founder of Mews. “Paul will be a loud and clear voice for our customers, using his invaluable experience to ensure that every property with Mews is able to thrive.”
Paul joins Mews armed with over two decades of experience across customer success and sales roles. Most recently, Paul was the EMEA Senior Vice President of Customer Success at SAP Concur, the world’s leading solution for integrated travel, expense and invoice management. His B2B and SaaS experience reaches across various industries, including IT and SCM.
At Mews, Paul will lead the team supporting over 3,000 properties across the globe in delivering remarkable and seamless experiences for guests through the technology Mews provides. With over 40,000 active users each month, Mews is powering some of the most forward-thinking hospitality brands in the world. Mews is growing rapidly in all the regions it operates, and has ambitious plans to continue the current trajectory of adding hundreds of new brands each month.
“I’m so happy to be joining the exceptional Mews organization,” said Paul Mooney, Chief Customer Officer at Mews. “It’s an honor to join this passionate team in delivering exceptional solutions to our wonderful customers, and remarkable experiences for their customers.”
