Shiji and dailypoint Launch Real-Time Integration for a Single Source of Guest Truth in Hotels
New two-way sync between Daylight Property Management System (PMS) and dailypoint helps hotels streamline operations and personalize every stay.
Shiji, the global leader in hospitality technology, and dailypoint, the Customer Data Platform built for CRM and Guest Loyalty, have partnered to launch a two-way, real-time integration.
The new interface empowers hotels to maintain accurate guest data across systems, eliminate manual tasks, and deliver more personalized and efficient service, moving a step closer to truly connected hotel operations.
The integration ensures that guest check-in details, preferences, and profile updates are automatically synchronized between the PMS and dailypoint. This allows hotel staff to operate from a unified, accurate data source while improving compliance and supporting personalized guest journeys from check-in to check-out.
“Hotels are looking for ways to connect their systems without adding complexity,” said Simon Le Touze, Senior Director of Partnerships at Shiji. “This integration keeps guest data up to date in both platforms and makes it easier for teams to act on it, without the manual handoffs.”
With real-time sync in place, hotels can reduce data entry errors, streamline workflows, and unlock advanced personalization opportunities. Accurate guest profiles also enable more targeted marketing, deeper segmentation, and support for GDPR-compliant data practices.
“Centralized guest data only works if it’s kept accurate,” said Dr. Michael Toedt, CEO & Founder of dailypoint. “By connecting directly to Daylight PMS, we’re helping hotels move beyond static data toward a more dynamic, real-time understanding of their guests.”
The integration is now available to hotels using both platforms. For more information, please visit shijigroup.com or dailypoint.com.
dailypoint will be at HITEC North America from June 15 to 18 in San Antonio, Texas, USA – Booth 3527.
About Shiji
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform, the only truly global hotel technology platform, Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself.
For more information, visit www.shijigroup.com
