Smart Software Meets Robust Hardware: Straiv Introduces New Modular Indoor Kiosk for the Hospitality Industry

Straiv, a leading provider of solutions for the digital guest journey, is expanding its portfolio with the launch of the Straiv Kiosk | PULSE, its first modular indoor self-check-in kiosk. With this innovation, Straiv provides a fully integrated complete solution as a single point of contact: Smart check-in/out software, German industrial hardware, and a clear service and support concept seamlessly mesh together. The hardware is manufactured in close cooperation with Pyramid Computer, a leading German manufacturer of enterprise kiosk systems with extensive expertise in hospitality, gastronomy, retail, industry, and healthcare. Official pre-orders open on September 15, 2026.

One Partner for All Contingencies: The All-in-One Complete Package

The primary added value for hoteliers lies in complete end-to-end coverage: Hoteliers now receive software, hardware, and a clear, reliable service and support concept from a single source. Whether through digital web check-in on the guest's smartphone or a physical kiosk in the lobby, hoteliers can now cover every single touchpoint of the guest journey through one central provider, regardless of the chosen setup or operational scenario.

From Hybrid to Fully Automated: Maximum Relief for Daily Hotel Operations

Hotels are facing the simultaneous challenges of staff shortages, rising costs, and peak arrival hours. The Straiv Kiosk | PULSE automates core processes such as data collection, check-in and check-out, payment, and key issuance around the clock. This relieves front desk teams of administrative tasks and frees up valuable capacity for personalized guest care and upselling. Thanks to its flexible architecture, the system scales seamlessly for both hybrid front-desk support and fully automated concepts.

“The Straiv Kiosk | PULSE represents a key milestone in our growth strategy and is the logical response to a market in urgent need of reliable automation,” explains Alexander Haußmann, Founder & Managing Director of Straiv. “Our mission is to provide hoteliers with top-tier solutions that noticeably relieve operational workloads and delight guests. Built on over 11 years of expertise in digital guest journeys, this kiosk physically bridges the gap directly into the hotel lobby."

Industrial Hardware “Made in Germany” with Modular Flexibility

Manufactured by Pyramid Computer, the Straiv Kiosk | PULSE offers high durability, 24/7 operational reliability, and professional SLA support featuring:

• Flexible Installation Options: Modular indoor system available as a desktop unit, wall-mounted, or free-standing without floor anchoring.

• Low-Maintenance Closed-Loop System: Automatic RFID card dispenser with a retract function for minimal manual upkeep.

• High-Performance Hardware: Integrated passport scanner, motion sensors, and certified interfaces for connecting standard payment terminals.

• Data Privacy & Accessibility: Privacy film to protect sensitive guest data in busy lobbies, alongside physical keypads for barrier-free access.

Experience It Live and Launch Details

• 📍 Experience Live: Test the kiosk live at IHM in Munich on September 16 and 17, 2026, Booth C34.

• 🔗 Details: Find all information about self-check-in and the Straiv Kiosk | PULSE at https://straiv.io/en/solutions/check-in-kiosk

• 💰 Pre-Order Offer: Secure a 10% discount on hardware costs through October 31, 2026.

Outlook: The new Straiv Kiosk | PULSE is just the beginning of an expanded hardware portfolio. Additional models are already in development - including a comprehensive full-outdoor kiosk solution scheduled to expand the lineup in Q1 2027.

Note: Straiv will continue to build on trusted synergies. The long-standing, successful sales partnership with Kiosk.eu remains in place, ensuring hoteliers continue to benefit from the established expertise and service of both partners.