Stayntouch and Kismet Partner to Enhance Hotel Sales and Group Management with AI

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced a new partnership with Kismet (formerly Tourii), the world’s first AI sales engine for hotels. Stayntouch PMS now fully integrates with Kismet, allowing Stayntouch hotel customers to grow direct sales using advanced AI.

Stayntouch PMS leverages comprehensive automation to streamline group management, allowing hotels to focus on driving new business and attracting valuable group bookings. By integrating with Kismet, Stayntouch hotel customers can now access a powerful AI sales engine that takes the busywork out of direct sales. Specifically, hotels will benefit from:

• A full-featured cloud PMS that can streamline group management with features like bulk room-list imports, drive demand with daily custom rates, and add value to the guest experience with custom packages and allowances;

• An AI-powered virtual sales assistant that can draft email communications, process inbound leads, and streamline each stage of the sales process, saving sales teams up to 10 hours a week;

• Advanced, lead-specific hotel business analytics, including real-time performance metrics and optimized pricing guidance; and

• Seamless inventory management, with room blocks and real-time displacement data.

Jason Cincotta, the CEO of Kismet, said, "Small hotel teams wear many hats, so we built Kismet to assist with sales tasks they often lack time for. With a Stayntouch integration, Kismet automates group booking management, streamlining the sales process from inquiry to contract. The integration further enhances Kismet's analytical insights, offering teams stronger pricing guidance and up-to-date hotel metrics. Stayntouch + Kismet fits into existing workflows, so teams can focus on creating memorable guest experiences and building new relationships. Our goal at Kismet is simple: by managing the administrative and analytical work, we enable boutique hotels to sell like the industry’s biggest players. We're excited to offer the power of Kismet to hotels on the Stayntouch platform."

Reid Webster, the Vice President for Strategic Account Growth at Stayntouch, replied, "Our partnership with Kismet is an exciting innovation in hotel technology. By integrating Kismet's AI-powered sales engine with our cloud PMS, we empower hotels to automate and enhance their sales processes, saving valuable time and driving significant revenue growth. We believe this collaboration will greatly improve how hotels manage their sales operations, setting a new standard for efficiency and effectiveness.”