Thaïs PMS and Duve Integrate to Help Hoteliers Improve Their Guest Experience Management

PARIS, May 22, 2023 - Duve, the leading guest experience platform of 2023, has announced its latest integration with Thaïs PMS, one of the top 5 Property Management Systems in the French market. Duve's integration with Thaïs PMS is the latest addition to its already extensive group of over 100 integrations. With this new partnership, Duve and Thaïs PMS are setting a new industry standard for guest experience management in the French hotel market.

Through the seamless two-way integration of Duve and Thaïs, hoteliers can streamline their operations while delivering personalized experiences to their guests. With less time spent on administrative tasks, hoteliers can focus on giving extra attention to guests in-house making a lasting impression on their guests. 

Duve's guest experience platform builds detailed guest profiles throughout the guest journey, which are automatically populated back into Thaïs PMS. This allows hoteliers to gain a more comprehensive understanding of their guests, enabling them to provide personalized experiences based on individual preferences. In addition, by sharing information with Thaïs about guests who opt-in to marketing materials during Duve's online check-in, hotels can effortlessly grow their customer base.

The first customer to benefit from this integration is HipHopHostels, who have already seen the benefits of the Duve-Thaïs integration. According to Philippe Chicheportiche, Managing Director & Founder at HipHopHostels, "The integration between Duve and Thaïs has truly elevated our guest experience at HipHopHostels. With this seamless integration, we have been able to streamline our operations and focus more on leaving a lasting impression on our guests. The ability to build detailed guest profiles and provide personalized experiences based on individual preferences has been a game-changer for us. Our team can now deliver highly personalized guest journeys without wasting time and energy on administrative tasks. We are thrilled to be part of this innovative partnership and look forward to further enhancing our guest experience."

Aurélien Vionnet, founder & CEO of Thaïs shares, "The objective of this connection is not to display a logo on our site, but to go much further! We wanted to set up a real connection between Thaïs PMS and Duve. The idea is not to simply retrieve an email address or a first name, but to set up a connection that provides a valuable solution to hoteliers. This integration will allow hotels to offer a highly personalized traveller journey and customer experience, without wasting team time and energy! We are excited to be able to open up these possibilities to our joint customers."

Nicolas Horvath, French Market Manager at Duve, emphasizes the importance of this integration, "This unique integration between Duve and Thaïs PMS is a game-changer for hoteliers in the French market. It allows them to operate more efficiently, boost guest satisfaction, and increase revenue all at the same time. We are excited to see the positive impact this integration will have on the industry."

About Thais

Thaïs is the solution that allows hoteliers and hotel-restaurateurs to get back to their real job. Objective: to help them manage their hotel without headaches! How does it work? With an intuitive and scalable PMS cloud, designed by a passionate and responsive team! And that's not all! Thaïs also offers complementary modules to meet the needs of hoteliers: an intelligent reservation engine that always has the solution, a customer area, restaurant cashier software, a channel manager, a day module, service or gift voucher management, and more! And if the hotel wants to integrate other software? No problem, on the contrary. The connection is free and easy. Channel manager, CRM, RMS... he hotelier can build his own digital solution! Thaïs is also a member of the Synapse label, the first label that brings together 100% connected hotel cloud tools.