TrustYou Revolutionizes Guest Engagement With responseAI Solution

Unlimited Responses to Guest Reviews

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TrustYou, a global leader in guest feedback and reputation management solutions for the hospitality industry, today announced the introduction of unlimited responseAI credits for its current and new users. This breakthrough offering empowers hoteliers with unparalleled flexibility and scalability, enhancing their ability to drive guest satisfaction and revenue growth.

“We are proud to be among the first companies offering AI functionality in our product. However, our customers' businesses need more flexibility and simplicity. Unlimited responseAI credits provide them a technology bundle, that helps “make guests happy” by facilitating the feedback dialogue between travelers and their hotel or destination.” said BenjaminJost, CEO and co-founder of TrustYou.

The responseAI product is an exceptional tool that offers significant process and efficiency improvement for hoteliers. It generates AI responses to all text reviews, improving the interactions between hotels and their customers.

With the introduction of unlimited responseAI credits, hoteliers that subscribe to the product will no longer be restricted by a number of responses that is too low to meet their needs. They will have the freedom to engage with guests on a larger scale, providing a more comprehensive and personalized experience. This flexibility and scalability will enhance overall guest satisfaction while driving revenue growth for hoteliers.

"We are thrilled to offer unlimited responseAI credits to our customers," said Jon Eichelberger, TrustYou CMO. "This transformative approach will empower hoteliers to take their guest feedback management to new heights and establish stronger, long-term relationships with their guests. We believe this offering will have a profound impact on the hospitality industry."

TrustYou's unlimited responseAI credits provide a range of benefits to its customers, including the ability to scale their response generation efforts, cater to diverse needs, and excel in a customer-centric approach. Additional information about unlimited responseAI and certain limits that apply is available from the company.

About TrustYou

TrustYou is on a mission to make communication and feedback simpler and more productive. All communication channels, together in one place, is the new way of doing business. Today, customers expect instant responses on their preferred communication channels. As a subset of communication, feedback is the foundation for building better products, services, and companies.

TrustYou provides a Guest Experience (GX) Platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to:

  • Create unlimited opportunities to listen and respond to guests’ needs.

  • Understand all reviews across the web and make better business decisions.

  • Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings.

  • TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.

 

About TrustYou

TrustYou's responseAI product is an exceptional tool that offers significant process and efficiency improvement for hoteliers to allow them to seamlessly generate AI responses to all text reviews, improving the interactions between hotels and their customers.