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Fetch | Digital Guest & Team Engagement Hub
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Fetch | Digital Guest & Team Engagement Hub
Unranked in Guest Survey Software
Your hotel's complete guest engagement hub. Everything you need to make sure every guest has a great stay!
Not yet recommended by any hotels
fetch has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is fetch?
Founded in 2017 | Headquarters in Toronto, Canada | 32 employees
Fetch | Digital Guest & Team Engagement Hub is a comprehensive hotel engagement platform designed to significantly enhance guest experiences and streamline staff operations. Tailored for the hospitality industry, this software seamlessly integrates guest engagement tools such as surveys and two-way messaging with robust team operations features including case management, alerts, and analytics.
By consolidating these critical functions into a single, unified system, Fetch eliminates the need for multiple disparate tools, ensuring more efficient and effective communication and problem-solving. This centralization not only improves guest satisfaction but also empowers staff to exceed expectations consistently.
For any inquiries, feel free to reach out to [email protected].
www.heyfetch.com
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of fetch products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
fetch Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
fetch Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by fetch
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Fetch's Provided Description:
"Everything a hotel needs to make sure their guests have a great stay, and their staff are empowered to exceed expectations on every opportunity. Instead of needing to duct tape 6 different systems together and pray that it all works, we put it all under one roof to give you a centralized hub of operations. A one-stop-shop for digital guest engagement and team operations, with the same amazing capabilities for every single opportunity. Surveys x 2-way Messaging x Case Management x Alerts x Analytics For any inquiries, feel free to reach out to [email protected]. www.heyfetch.com"
FAQs
fetch doesn’t have any screenshots available
Fetch | Digital Guest & Team Engagement Hub Alternatives
Not sure if fetch is right for your hotel? Here are similar Guest Survey Software vendors that could be a good fit for your hotel:
Capabilities
fetch doesn’t have any benefits or use cases available
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Q1 '26 Guest Survey Software Survey Insights
Is fetch a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 4
Mid-sized
96%
(245)
Medium hotels say that GuestRevu's Guest Survey Software ranks highly due to its intuitive dashboard, robust reporting features, and seamless survey management, as revealed in verified HotelTechReport reviews. These strengths enable efficient guest feedback analysis, crucial for performance improvement.
#1
of 3
Enterprise
97%
(21)
X Large hotels say that GuestRevu's Guest Survey Software stands out for its intuitive interface, ease of integration with OTAs, and comprehensive reporting capabilities, as noted in verified HotelTechReport reviews. These features facilitate seamless feedback management and insightful trend analysis.
#2
of 3
Large
93%
(33)
Large hotels say that GuestRevu's Guest Survey Software stands out in verified HotelTechReport reviews for its seamless integration, AI-driven analysis, and user-friendly interface. These strengths enable efficient guest feedback management, improving service delivery and facilitating data-driven decision-making for Large hotels.
Mid-sized
96%
(245)
#1
of 4
Medium hotels say that GuestRevu's Guest Survey Software ranks highly due to its intuitive dashboard, robust reporting features, and seamless survey management, as revealed in verified HotelTechReport reviews. These strengths enable efficient guest feedback analysis, crucial for performance improvement.
Enterprise
97%
(21)
#1
of 3
X Large hotels say that GuestRevu's Guest Survey Software stands out for its intuitive interface, ease of integration with OTAs, and comprehensive reporting capabilities, as noted in verified HotelTechReport reviews. These features facilitate seamless feedback management and insightful trend analysis.
Large
93%
(33)
#2
of 3
Large hotels say that GuestRevu's Guest Survey Software stands out in verified HotelTechReport reviews for its seamless integration, AI-driven analysis, and user-friendly interface. These strengths enable efficient guest feedback management, improving service delivery and facilitating data-driven decision-making for Large hotels.
Rank
Hotel type
Popular alternatives
#1
of 5
Branded Hotels
97%
(119)
Branded hotels say that GuestRevu's Guest Survey Software, as highlighted in verified HotelTechReport reviews, excels due to its user-friendly interface, insightful analytics, and effective customer support. These features facilitate timely feedback management, critical for maintaining service standards at Branded hotels.
#1
of 4
Resorts
96%
(199)
Resort hotels say that GuestRevu's Guest Survey Software, based on verified HotelTechReport reviews, is valued for its user-friendly interface, real-time feedback capabilities, and comprehensive reporting features. These aspects enable resorts to improve guest satisfaction efficiently and effectively.
#1
of 4
Other
94%
(109)
Other hotels say that GuestRevu's Guest Survey Software ranks highly in verified HotelTechReport reviews due to its user-friendly design, comprehensive reporting features, and integration capabilities. These strengths facilitate efficient feedback collection and service improvement, which are crucial for Other hotels.
Branded Hotels
97%
(119)
#1
of 5
Branded hotels say that GuestRevu's Guest Survey Software, as highlighted in verified HotelTechReport reviews, excels due to its user-friendly interface, insightful analytics, and effective customer support. These features facilitate timely feedback management, critical for maintaining service standards at Branded hotels.
Resorts
96%
(199)
#1
of 4
Resort hotels say that GuestRevu's Guest Survey Software, based on verified HotelTechReport reviews, is valued for its user-friendly interface, real-time feedback capabilities, and comprehensive reporting features. These aspects enable resorts to improve guest satisfaction efficiently and effectively.
Other
94%
(109)
#1
of 4
Other hotels say that GuestRevu's Guest Survey Software ranks highly in verified HotelTechReport reviews due to its user-friendly design, comprehensive reporting features, and integration capabilities. These strengths facilitate efficient feedback collection and service improvement, which are crucial for Other hotels.
Rank
Region
Popular alternatives
#1
of 5
Europe
96%
(120)
Europe hotels say that GuestRevu's Guest Survey Software ranks highly due to its seamless integration of reviews, user-friendly dashboard, and actionable insights. Verified HotelTechReport reviews highlight its intuitive interface, detailed analytics, and enhanced guest engagement features as key strengths for Europe hotels.
#2
of 4
North America
97%
(45)
Na hotels say that GuestRevu's Guest Survey Software excels due to its user-friendly interface, efficient reputation management tools, and timely customer support, according to verified HotelTechReport reviews. These strengths are particularly valued by Na hotels for enhancing guest feedback processes.
#1
of 2
Middle East
100%
(5)
Me hotels say that GuestRevu's Guest Survey Software excels in turning guest feedback into actionable insights and smoothly integrating with property management systems. Verified HotelTechReport reviews highlight its ease of use, comprehensive reporting, and consistency in improving guest satisfaction crucial for Me hotels.
Europe
96%
(120)
#1
of 5
Europe hotels say that GuestRevu's Guest Survey Software ranks highly due to its seamless integration of reviews, user-friendly dashboard, and actionable insights. Verified HotelTechReport reviews highlight its intuitive interface, detailed analytics, and enhanced guest engagement features as key strengths for Europe hotels.
North America
97%
(45)
#2
of 4
Na hotels say that GuestRevu's Guest Survey Software excels due to its user-friendly interface, efficient reputation management tools, and timely customer support, according to verified HotelTechReport reviews. These strengths are particularly valued by Na hotels for enhancing guest feedback processes.
Middle East
100%
(5)
#1
of 2
Me hotels say that GuestRevu's Guest Survey Software excels in turning guest feedback into actionable insights and smoothly integrating with property management systems. Verified HotelTechReport reviews highlight its ease of use, comprehensive reporting, and consistency in improving guest satisfaction crucial for Me hotels.
Rank
Country
Popular alternatives
#2
of 3
United States
98%
(33)
Us hotels say that GuestRevu's Guest Survey Software ranks highly based on verified HotelTechReport reviews, citing its ease of use, efficient AI integration for response management, and comprehensive data tracking features. These strengths are particularly valued by Us hotels for effective reputation management and operational improvements.
#1
of 2
United Kingdom
96%
(86)
Gb hotels say that GuestRevu's Guest Survey Software consistently integrates valuable data from multiple sources and offers intuitive dashboards, helping hotels improve guest experience and competitor benchmarking. Verified HotelTechReport reviews highlight its user-friendly nature and effective reporting as key strengths for Gb hotels.
#1
of 2
Switzerland
96%
(5)
Ch hotels say that GuestRevu's Guest Survey Software excels due to its intuitive system, detailed reporting, and operational efficiency, according to verified HotelTechReport reviews. These strengths enable seamless feedback analysis and strategic decision-making, critical for HotelTech users in Ch.
United States
98%
(33)
#2
of 3
Us hotels say that GuestRevu's Guest Survey Software ranks highly based on verified HotelTechReport reviews, citing its ease of use, efficient AI integration for response management, and comprehensive data tracking features. These strengths are particularly valued by Us hotels for effective reputation management and operational improvements.
United Kingdom
96%
(86)
#1
of 2
Gb hotels say that GuestRevu's Guest Survey Software consistently integrates valuable data from multiple sources and offers intuitive dashboards, helping hotels improve guest experience and competitor benchmarking. Verified HotelTechReport reviews highlight its user-friendly nature and effective reporting as key strengths for Gb hotels.
Switzerland
96%
(5)
#1
of 2
Ch hotels say that GuestRevu's Guest Survey Software excels due to its intuitive system, detailed reporting, and operational efficiency, according to verified HotelTechReport reviews. These strengths enable seamless feedback analysis and strategic decision-making, critical for HotelTech users in Ch.
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fetch Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Fetch | Digital Guest & Team Engagement Hub is the #18 most trending product in the Guest Survey Software category (out of 25) and the #1079 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morefetch’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
fetch Pricing
Pricing Available By Request
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Compare fetch to Top Alternatives
Live survey solution to engage guests
Customer Alliance is a guest feedback intelligence platform built for the hospitality industry.
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Hotelier Rating
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It looks like fetch is not recommended by any hotels
Check out the top 10 most recommended fetch alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Great team, great product – we get such good data out of this integration, . . it has been great help to us when it comes to enriching dailypoint CRM with more guest data which in turns gives our joint customers huge benefits
Showing all answers to: "What does this product or service do well?"
Great team, great product – we get such good data out of this integration, . . it has been great help to us when it comes to enriching dailypoint CRM with more guest data which in turns gives our joint customers huge benefits
Question:
What differentiates this product or service from the competition?
Answer:
When you create integrations, the responsiveness between the companies is really important. At dailypoint, we were really impressed with how Fetch .worked and how dedicated they were to making the integration perfect
Showing all answers to: "What differentiates this product or service from the competition?"
When you create integrations, the responsiveness between the companies is really important. At dailypoint, we were really impressed with how Fetch .worked and how dedicated they were to making the integration perfect
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
In dailypoint we found Fetch team very knowledgable and react fast in each request. The data stored in dailypoint from Fetch creates a seamless communication for hotel's customer. Through the integration we achieve full engangement with the customer using email or sms
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
In dailypoint we found Fetch team very knowledgable and react fast in each
request. The data stored in dailypoint from Fetch creates a seamless communication for hotel's customer. Through the integration we achieve full engangement with the customer using email or sms
Recommended by
Vasiliki (Vana) Filippidou
Integrations & Marketplace Product Manager
@
Toedt, Dr. Selk & Coll. GmbH
Vasiliki (Vana) Filippidou
Integrations & Marketplace Product Manager
@
Toedt, Dr. Selk & Coll. GmbH
Are you a consultant or vendor that recommends fetch?
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Support
Unverified
fetch has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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