Casa Dorada and Paraty Tech: 24% More Direct Bookings and a 30.6% Increase in Revenue

Casa Dorada partnered with Paraty Tech to strengthen its direct channel. Within a year, direct bookings grew by 24% and revenue through the official website increased by 30.6%.

Grupo Catedral: Scaling Operations and Guest Experience with Cloudbeds

Grupo Catedral, a hospitality group with over 500 rooms in the heart of Mexico City, needed a modern system to support expansion and deliver smoother guest experiences. With Cloudbeds, they centralized operations, improved efficiency, and gained the flexibility to grow on their own terms.

Cadhi chooses Mews as the PMS partner for its 3,600 member hotels and restaurants

Cadhi, the leading French purchasing group for hoteliers and restaurateurs, partners with Mews to optimize operations and procurement for its member establishments

Onefam Hostels: Building Community and Scaling Across 17 Properties

Onefam, a dynamic hostel group built around community and connection, needed a system that could simplify staff training and bring consistency to operations across Europe. With Cloudbeds, they cut training time to just three days while fueling expansion to 17 properties.

Disconnected Time Data Is Hospitality’s Hidden Financial Risk

It’s payroll day at a busy resort.  The finance team is buried in spreadsheets, cross-checking clock-in data from multiple departments.  The spa manager accidentally submitted the wrong timecard file.  The food and beverage team flagged three overtime entries that don’t look right.  Housekeeping forgot to submit their hours altogether. Now payroll is delayed.  Department managers are scrambling.  And the labor reports from last week?  Incomplete. This is what happens when your time and attendance system doesn’t integrate with your financial management platform.  And in a business where labor is one of the biggest costs, poor integration is more than an operational headache – it’s a financial liability. Why Time and Attendance Integration MattersEvery hour worked – and how it’s tracked, allocated, and reported – affects the bottom line of resorts, boutique hotels, and multi-property entities.  When your time and attendance data is siloed from your finance management system, it creates a ripple effect: Payroll prep becomes a manual slog.  Finance teams waste hours rekeying time entries and formatting data from spreadsheets.  This manual work introduces the risk of errors and eats into valuable time that could be spent on analysis and strategy. Errors multiply.  With data being touched and transferred multiple times, even small discrepancies – like a misplaced decimal or incorrect department code – can cause big problems.  These mistakes often go undetected until it’s too late, leading to frustrated employees, reissued checks, and delayed closing.  Department-level labor reporting is delayed or inaccurate.  When time data doesn’t flow directly into your reporting system, your labor metrics lag actual performance.  This delay makes it hard for department managers to make timely staffing decisions or adjust to real-time demand.  USALI compliance is harder to maintain.  Without integration, mapping labor costs to standardized USALI categories becomes a manual and error-prone process.  That compromises your ability to report consistently across properties and meet industry expectations.  Wage and hour compliance risk goes up.  Inconsistent time tracking and payroll errors can lead to non-compliance with labor laws.  This opens the door to audits, penalties, or even legal disputes with employees.  A Better Way: Seamless Integration in ActionNow imagine a different scenario. It’s payroll day.  Every outlet’s time data has already been captured, validated, and fed directly into your financial system.  Hours worked, overtime, and pay rates are correctly assigned to the right departments – no rekeying required.  Your financial team clicks a few buttons and runs a clean payroll preview. Labor costs are already rolling into your general ledger, so your month-end reporting is faster – and accurate.  You can even drill down into labor by property, department, or shift to spot trends before they become issues. That’s the power of seamless time and attendance integration with your financial management system.  And it’s exactly what tools like Data Plus delivers. How It Works with Hotel Financial Managment SoftwareHotel Financial Management Software directly integrates with the time and attendance systems used in hospitality – pulling in hours, rates, and coding data in real time or batch mode.  Whether you’re managing a major resort, a single boutique hotel, or a multi-property operation, our integration: Syncs labor data to payroll and financial reporting.  Time and pay data are automatically transferred from your timekeeping system to your financial platform, eliminating manual entry.  This ensures that payroll and reporting always reflect current, accurate numbers. Maintains USALI compliance.  Labor data is mapped to the correct USALI categories, supporting standardized and transparent reporting.  This makes audits smoother and financial comparisons across properties more meaningful. Supports detailed, outlet-level analysis.  You can break down labor costs by department, outlet, or even shift to see where resources are being over- or underutilized.  This insight helps department managers and finance leaders make data-driven staffing and budgeting decisions. Scales with your team and your tech stack.  Whether you use a single time and attendance system or several, across one property or many, our integration adapts to your needs.  You’ll never outgrow the functionality – it grows with you.  What You Gain with Seamless Integration When time and attendance systems are properly integrated with finance systems, hospitality operators gain: Faster payroll prep and close cycles.  Automation means payroll and financial closes don’t get stuck waiting on late or incorrect data.  Finance teams can move faster and with greater confidence that their numbers are right. Fewer errors and less manual work.  Eliminating duplicate data entry significantly reduces the chance for errors that require costly corrections.  Your team can shift their focus from fixing mistakes to delivering insights. Accurate labor cost allocation across properties and departments.  Costs are assigned correctly the first time, aligning labor spend with actual performance.  This gives department heads the accurate feedback they need to manage staffing effectively. Real-time visibility into your largest expense.  When labor data flows automatically, you can monitor labor trends as they happen – not weeks after the fact.  This empowers proactive decision-making and better forecasting. Confidence in compliance and audit readiness.  With time and pay data properly tracked and mapped, you're ready for internal reviews, external audits, and regulatory inspections.  It’s easier to demonstrate accuracy and adherence to labor laws and reporting standards.  Don’t Let Disconnected Systems Drain Your ResourcesThe hospitality industry runs on people.  And the systems you use to track their time should work for you – not against you.  If you're still relying on manual exports, spreadsheets, or after-the-fact adjustments, it's time to fix the disconnect.  

How Hospitality’s Outdated Procurement Practices Are Eroding Margins

The hospitality industry runs on razor-thin margins, fluctuating demand, and constant pressure to deliver exceptional guest experiences.  Yet behind the scenes, many hotels and resorts still rely on outdated, manual procurement practices – approving purchase orders (POs) by email, chasing paper invoices, and reconciling spend long after the money is out the door. That’s a problem.  In today’s environment of rising costs, labor shortages, and increased compliance demands, manual procurement is no longer sustainable.  Hotels and resorts that fail to modernize risk cost overruns, missed savings, auditing headaches, and strained vendor relationships.  The good news: procurement automation is here, and it’s transforming how hospitality organizations operate. The Biggest Procurement Challenges in HospitalityHotels and resorts face unique procurement challenges that make manual approaches risky. Fragmented spend across propertiesMulti-property hotel and resort groups struggle with decentralized purchasing.  Without centralized oversight, it’s easy for each property to negotiate separately, missing out on volume discounts and creating inconsistent vendor relationships.  This lack of standardization often leads to higher costs overall, as vendors set different terms and pricing depending on the property.  It also makes it harder for finance teams to accurately measure procurement performance across the enterprise. Slow and error-prone approval processesManual approvals via email or paper can lead to delays, lost documents, and unauthorized purchases slipping through.  This slows down operations and creates compliance gaps.  In addition, staff may bypass formal approval channels to get what they need faster, increasing maverick spending.  These inefficiencies add up to significant hidden costs that erode profitability. Limited visibility into spendingFinance leaders often don’t see procurement data until weeks or months later – long after the budget has been exceeded.  This makes it impossible to rein in spending.  Without accurate visibility, forecasting becomes guesswork, and management loses the ability to make informed decisions.  This reactive approach can lead to unpleasant financial surprises that damage long-term planning. Audit and compliance risksHospitality organizations must demonstrate internal controls, especially with vendor payments and contract terms.  Manual records are hard to track, increasing the risk of audit findings or fraud.  Missing approvals or incomplete records can trigger costly penalties and harm the brand’s reputation.  A lack of transparency also undermines stakeholder confidence and weakens investor trust. Scaling challengesAs hotels and resorts expand into new markets, legacy procurement methods can’t keep up.  What might work for one location becomes chaotic across ten.  Different properties may use different vendors or inconsistent processes, leading to duplication of efforts and unnecessary costs.  Scaling without automation ultimately creates bottlenecks that slow growth and strain staff resources. Left unchecked, these challenges erode margins and weaken financial control. Automation offers a path forward. What Is Automated Hospitality Procurement and How Does It Work?Automated hospitality procurement replaces manual, paper-driven workflows with digital, integrated systems.  Instead of relying on phone calls, spreadsheets, and siloed approvals, procurement automation brings structure, speed, and transparency to every step of the process. Here’s how automated hospitality procurement tools typically work: POs are submitted online.  Requests move through a centralized portal with built-in budget checks to prevent overspending before it happens.  Employees can track request status in real time, eliminating the need for constant follow-up emails or calls.  The system also enforces policy compliance automatically, reducing the risk of unauthorized purchases. Approvals route automatically.  Requests flow directly to the right manager, no matter where they’re located, with notifications that reduce bottlenecks.  This reduces delays caused by out-of-office approvers and ensures accountability through digital audit trails.  By streamlining the chain of approvals, hotels and resorts can speed up procurement without sacrificing control. Vendor catalogs are centralized.  Staff order from pre-approved suppliers, ensuring compliance with negotiated pricing and terms.  This eliminates price discrepancies between properties and allows finance leaders to leverage bulk purchasing power.  Over time, centralized vendor management strengthens supplier relationships and enables more strategic negotiations. Invoices are matched automatically.  The system compares invoices against POs and receipts, flagging discrepancies for review instead of letting them slip through.  This three-way match drastically reduces payment errors and overbilling.  It also frees up staff from time-consuming manual reconciliation, allowing them to focus on higher-value tasks. Data flows seamlessly into financial systems.  Procurement is integrated with accounting, eliminating re-keying and reducing human error.  Finance leaders gain near real-time visibility into spending, empowering them to take corrective action when budgets are at risk.  Integration also accelerates the month-end close, improving financial reporting and decision-making. The result is a streamlined, consistent procurement process that scales across properties, boosts compliance, and gives finance teams near real-time visibility into spending. How Hotel Procurement Automation Boosts Financial ControlProcurement isn’t just about ordering goods and services.  It’s about controlling costs, safeguarding budgets, and ensuring financial health.  Automation strengthens financial control in several ways: Procurement integrated with accountingWhen procurement workflows sync directly with the hotel’s accounting software or ERP system, every transaction is logged in real time.  This ensures finance leaders always have accurate, up-to-date data for forecasting and decision-making.  It also reduces the risk of duplicate data entry, which can cause costly reporting errors.  With seamless integration, hotels gain a single source of truth for both procurement and financial records. Audit-ready transparencyAutomated procurement systems create a clear audit trail, documenting who approved of what, when, and why.  This reduces the risk of fraud, strengthens compliance, and simplifies audits.  Having centralized documentation also helps hotel management respond quickly to regulatory inquiries.  By minimizing manual recordkeeping, hotels can maintain compliance with far less effort. Budget disciplineAutomated budget checks prevent overspending before it occurs, instead of discovering the problem after reconciliation.  This keeps hotels on track financially and preserves margins.  Real-time alerts help managers correct overspending trends before they spiral out of control.  Over time, stronger budget discipline builds a culture of accountability within the organization. Improved vendor managementCentralizing vendor relationships ensures consistent pricing, timely payments, and stronger long-term partnerships – all of which improve cost control.  Procurement automation also makes it easier to evaluate vendor performance based on objective data.  By consolidating vendor information, hotels and resorts gain more leverage in negotiations and can reduce supply chain risks. For hotels and resorts operating on tight margins, these benefits can be the difference between profitability and financial stress.Key Considerations When Evaluating Automated Procurement SolutionsNot all hospitality procurement solutions are created equal.  When evaluating options for your hotel, resort, or multi-property hospitality group, keep these factors in mind: Integration capabilities.  Look for solutions where procurement is integrated with accounting and finance systems.  This ensures accurate reporting, real-time visibility, and smooth reconciliation.  It also reduces administrative burden by eliminating duplicate data entry.  Seamless integration strengthens cross-department collaboration between finance, operations, and procurement teams. Scalability.  Choose a system that can scale across multiple properties without sacrificing local flexibility.  Centralized oversight with property-level reporting is essential for growing hotel and resort groups.  A scalable procurement solution should also support regional compliance requirements and multi-currency transactions.  As a hospitality company’s portfolio expands, the system should adapt without costly customizations. Ease of use.  Staff adoption is critical.  Select platforms with intuitive interfaces, mobile approvals, and built-in supplier catalogs to drive user engagement.  If the system is difficult to use, staff may revert to manual workarounds that weaken compliance.  A user-friendly platform ensures consistent adoption across all properties. Compliance and audit readiness.  Make sure the system automatically enforces approval workflows, tracks exceptions, and generates audit-ready reports.  This minimizes the risk of fraud and ensures transparency at every stage.  Robust compliance features also make it easier to satisfy investor and regulatory requirements.  Having compliance built into the system reduces the workload for both finance and operations teams. Vendor ecosystem.  Prioritize solutions that support pre-approved vendor catalogs, negotiated pricing, and vendor performance tracking.  A strong vendor ecosystem ensures supply continuity and reduces the risk of service interruptions.  It also provides better data for evaluating supplier reliability and negotiating improved terms.  Data insights.  Advanced reporting and analytics help finance leaders spot trends, negotiate better contracts, and continuously improve procurement efficiency.  Data-driven insights also enable more accurate forecasting and budget allocation.  Over time, these insights can transform procurement from a cost center into a strategic advantage. By weighing these considerations, hotels, resorts, and multi-property entities can ensure they choose a hospitality procurement solution that delivers lasting value, and not just quick fixes. The Bottom LineHospitality organizations that continue to rely on manual procurement methods are putting their financial health and operational efficiency at risk.  The challenges – fragmented spending, compliance gaps, and limited visibility – are too big to ignore.  Automated hospitality procurement solutions provide a smarter path forward.  By streamlining processes, integrating procurement with accounting, and giving finance leaders real-time control, automation equips hotels to operate with discipline, agility, and confidence.

Village Hotels Enhances Revenue Management and Forecasting Capabilities with IDeaS G3 RMS and RevPlan

Village Hotels, a UK-based group with 33 properties, transformed its revenue and forecasting capabilities with IDeaS G3 RMS and RevPlan. What once took weeks now takes hours, thanks to automation, integration, and scenario planning. The result: smarter decisions, faster execution, and long-term strategic gains.

Transforming Revenue Strategy at Pullman Phuket Arcadia Naithon Beach

Pullman Phuket Arcadia Naithon Beach, a luxury resort in Thailand, transformed its revenue management by implementing IDeaS G3 RMS. Manual processes were replaced with intelligent automation, empowering the team to focus on strategy. The result? A data-driven culture delivering measurable results and market leadership.

Mews Launches Digital Wallet Hotel Key Integration

This innovation comes as more than a third of guests say the perfect hotel experience includes keyless room entry

Novotel Bangkok Platinum Pratunam & IDeaS: Laying the Foundation for Improved Performance

Nestled in the vibrant heart of Bangkok, Novotel Bangkok Platinum Pratunam is a go-to destination for travelers seeking modern luxury. But as the city’s hotel landscape grew ever more competitive, the hotel’s Director of Revenue, Ivan Khrolenkov, saw an urgent need for innovation. To stay ahead, he set out to overhaul their revenue strategy, adopting a data-driven approach to refine decision-making and boost performance.

Adagio’s Enhanced Performance with G3 RMS

Adagio Aparthotels stands out as a leading extended stay brand in Europe and a trailblazer in the sector. Adagio has built its reputation on combining the convenience and high-quality service of traditional hotels with the comfort and at-home feel of apartments. Their affiliation with Accor Hotels and the Pierre & Vacances Group allows them to operate with the agility and personalized touch of a smaller company while leveraging the visibility, development, and resources of a larger hotel group.

The Hazelton Hotel’s Dynamic Shift with G3 RMS and Optix

The Hazelton Hotel, Canada’s first and only independent five-star luxury boutique hotel, stands out in Toronto’s competitive hospitality market. With 77 rooms, this exclusive property offers a personalized experience that keeps guests coming back—47% of its guests in 2023 were repeat visitors. The Hazelton is home to a private cinema, frequently used during the Toronto International Film Festival, further enhancing its unique appeal.

A Weekend Worth a Year: Pomeroy Lodging’s Rapid ROI with G3 RMS

Pomeroy Lodging is an independent hospitality company with a diverse portfolio of hotels, resorts, and Nordic spas across Canada and the U.S. Logan Cleaver, Senior Corporate Director of Revenue Optimization and Systems at Pomeroy Lodging, manages revenue, analytics, and electronic distribution. Cleaver shares how G3 RMS addressed the company’s challenges.

Bavarian Inn Transforms Revenue Strategy with IDeaS

Hoteza Announces Integration with Cloudbeds Across Entire Product Suite

Hoteza has launched a full integration with Cloudbeds, enabling seamless connectivity between its guest-facing solutions, including mobile check-in, guest app, IPTV, in-room entertainment, messaging, and digital concierge, and the Cloudbeds property management system (PMS). The partnership streamlines operations, reduces manual workload, and empowers hotels to deliver smoother, more personalized guest experiences with a scalable, future-ready tech stack.

Oxford Collection Aligns Teams and Tools with RevPlan

Oxford Collection is a unique player in the hotel industry, known for hotels tailored to their local markets. Oxford Collection leveraged IDeaS RevPlan to overcome challenges like a fragmented forecasting process across multiple properties to achieve significant business improvements.