An Introduction to Touchpoints & Channels
Prepare Your Hotel Digital Marketing Strategy for a World Without Cookies
The Smart Decision Guide to Hotel Property Management Systems
Traveler Behaviors: How Will Guests Prefer to Engage with Hotels & Hosts Post-COVID?
From Booming to Privilege: The New Realities for a Hotel Industry in Need of a Reset
The House that Analytics Built: What hoteliers need to know about advanced analytics in revenue technology
Deploying Amazon Alexa in Hotel Guest Rooms: A Primer on Business Critical Guest Privacy and Proprietary Hotel Data Protections
The Hotelier's Guide to Text and Chat: How to use modern messaging to increase guest satisfaction and direct bookings.
Guide to Hotel Loyalty: How to successfully navigate the modern loyalty landscape