The 2025 Smart Decision Guide to Restaurant Management and POS Systems

The hospitality industry is evolving rapidly, with labor shortages, rising costs, and shifting guest expectations driving the need for smarter, more efficient operations. Next-generation restaurant management and POS systems are at the forefront of this transformation, helping hotels and restaurants streamline processes, improve service quality, and boost profitability. This comprehensive guide, based on market reasearch of 300+ industry desicion-makers, provides actionable insights on how leading restaurants are utilizing next-generation technologies to turbocharge operations and optimize the guest experience.

Rethinking Guest Experience

Discover the latest trends in guest experience, sustainability and technology. We have interviewed industry leaders to find out what hotels are doing to remain at the forefront.

The Hotel Upsell Playbook

As hoteliers explore and consider new technologies, and emerging contactless and digital trends, it’s natural to first ask: What sort of return on my investment can I expect? With Whistle, hotels are seeing 10x more in upsell revenue. Find out how with Whistle's Upsell Playbook and quickly learn how to make guest messaging a top revenue stream for your hotel.

eBook: Embracing Total Revenue Management

"Total hotel revenue optimisation (THRO) is especially important topic for hoteliers to explore in the recovery period. This means using revenue management techniques in all revenue-generating operations such as F&B, spa, and recreation.” Marta Varela, Revenue Management Lecturer

How to Turn Guests into Lifelong Patrons

This ebook was pulled from the transcript and notes of Bbot and Branded Hospitality's webinar 'How to Turn Guests into Lifelong Patrons in Three Easy Steps'. BH's Marketing Expert Rev Ciancio and BBot CEO Steve Simoni sat down to talk strategy and best practices for guest retention.

Mobile Ordering Statistics in the Hotel Industry

A survey of more than 4,000 hospitality guests provides insight into perceptions of mobile ordering in the hospitality industry and views on these solutions should evolve to meet customer demands.

8 Ways Hotels and Resorts Can Achieve Resilience in the 2020s

The hospitality industry is changing fast. In light of recent movements and trends that have had a significant impact on how hotels and resorts do business, the key to continuing success is thoughtfulness, innovation, and agility. What are hospitality leaders doing to ensure the best possible guest experiences in a new era? What are the strategies, the technology, and even the attitudes that will help organisations to meet present challenges and gain the insight needed to anticipate future ones? How do hotel and resort businesses create and maintain the resilience they need to stay competitive and profitable in a new decade?

The Hotelier's Guide to Loyalty

In today’s complex and competitive hospitality market, establishing loyalty with your guests has become a requirement, not an option. Yet, hoteliers often struggle to find the right ways to create, optimize, and measure guest loyalty. Download our new eBook, The Hotelier’s Guide to Loyalty, to see the latest tips, tricks, and strategies for establishing profitable and lasting relationships with your guests.

Grab & Go For It! Hotel Retail Guide

Enjoy this Hotel Retail Guide (Volume 1: The Covid Edition) packed with all the data and resources needed to succeed at Grab & Go retail during Covid, and long after we all get back to travel and more travel!

2021 Best Sellers Hotel Retail Guide

Choosing an assortment that guests need, want, and purchase has always been difficult, but then add Covid concerns to the mix... ImpulsePoint, our Hotel Retail POS System, captured over $10M in retail sales at hotels across the country from March to September 2020. Our 2021 Best Sellers Hotel Retail Guide breaks down the Top 10 items in each category to help guide hotels on what moves. Bring in the top 3-5 items from each subcategory for your store, and you should meet all your guests’ needs while dramatically increasing revenue!

A Data-Driven Look at Hospitality's Recovery

Differentiate and deliver a safer yet exceptional guest experience, efficiently. Gain insights on how you can get travelers back in your doors. Learn best practices from industry leaders on recovery efforts. Discover how technology can help your guests and staff feel safer.

The Complete Guide to Contactless Ordering

Bbot's complete guide to contactless ordering dives into all of the elements your establishment needs to implement this high ROI technology from in-venue ordering, online ordering, to catering.

Boost Room Service Sales at Your Hotel (White Paper)

Using data-driven insights to optimize your hotel's in-room dining strategy

Hotel 2025: Emerging Technologies Destined to Reshape Our Business

Predicting the future is impossible and attempting it might seem like folly. But as in most cases, it is the process – not the outcome – that matters more. For hotel leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.