Conversational AI in Hotels: Transforming the Entire Guest Journey

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What is conversational AI? How does it work in hospitality? How to efficiently implement it across the guest journey? If any of those questions have been on your mind, you'll find this e-book useful. Whether you're just getting started with conversational AI or looking for ideas to optimise its implementation across the entire guest journey, this publication will spark your imagination.

What You'll learn

  • Get an outline of how conversational AI transforms guest communications;
  • Understand the context for why it has become a growing trend in the hospitality industry;
  • See practical examples of implementing AI at each stage of the guest journey.

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