Let us find your solution
Back to reports
Hotel CRM & Email Marketing

Hospitality in a Contactless World

Overview

Technology is taking the lead in helping hotels recover from the COVID-19 pandemic. Video, streaming services, contactless technology, and other connection tools like CRM play a huge part. A hybrid model seems to be emerging – digitization of many customer experience touchpoints, with tangibles deliverable by hygienically minded on-site service. Virtual relationship tools can actually help hotels deliver highly personalized experiences that limit contact, emulating many of the benefits hybrid online/retail companies have deployed for years, and catering to our collective migration to handle most matters on our phones. Whether it’s managing guest preferences, on-property requests, F/B or wellness, these virtual connection tools can offer warm, personalized and exceptional service to guests, while respecting social distancing.

What’s Inside
  • The importance of data for a contactless experience
  • Improving your tech infrastructure to deliver
  • How to integrate and operate your Hotel CRM
  • Pre-booking, Pre-arrival, and Virtual Concierge
Thousands of innovative hoteliers from the world’s leading brands use Hotel Tech Report to find their edge
Helping thousands of hoteliers make better buying decisions every month
Marriott
Denihan Hospitality Group
Fairmont
starwood
The Standard
Ace Hotel
Kimpton
Accor Hotels
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
About Cendyn

Special thanks to Cendyn for providing this free content to educate hoteliers

In exchange for providing this free content to our users, Hotel Tech Report shares download information with the owner of the content. By downloading you agree that Hotel Tech Report can share your contact information with the content owner and that the owner may reach out to offer assistance in your search for a new Hotel CRM & Email Marketing vendor.

Learn more about Cendyn