Popular in Operations
Best Property Management Systems of 2024
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2024
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2024
Tools to manage your hotel's accounting, budgeting and financial planning.
Popular in Revenue Management
Best Revenue Management Systems of 2024
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2024
Distribute your inventory to hundreds of channels to boost occupancy.
Best Business Intelligence of 2024
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Popular in Marketing
Best Hotel CRM & Email Marketing of 2024
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2024
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2024
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Popular in Guest Experience
Best Hotel Guest Apps of 2024
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2024
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
Best Guest Messaging Software of 2024
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
Overview
In every industry, technology and culture go hand in hand to change the way we conduct business, engage in leisure activities, and live our lives in general. This isn't a static process; it's constantly shifting as values, perceptions, and paradigms change.
What You'll learn
- In what way do technology solutions impact the views and common practices that shape the guest experience? How do modern technologies reflect and support the cultural expectations held by emerging generations of guests?
- How do those cultural forces impact how hotel, resort, and casino organizations interact with their guests?
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Technology, Culture, and the New Hotel Guest Experience
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Want to talk to a Property Management Systems expert?
As the official sponsor of this guide, the Infor team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Property Management Systems and which is right for your hotel.