Popular in Operations
Best Property Management Systems of 2025
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2025
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2025
Tools to manage your hotel's accounting, budgeting and financial planning.
Popular in Revenue Management
Best Revenue Management Systems of 2025
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2025
Distribute your inventory to hundreds of channels to boost occupancy.
Best Business Intelligence of 2025
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Popular in Marketing
Best Hotel CRM & Email Marketing of 2025
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2025
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2025
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Popular in Guest Experience
Best Hotel Guest Apps of 2025
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2025
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
Best Guest Messaging Software of 2025
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
Overview
As hospitality rapidly changes with the aid of technology, so do the metrics you need to track to properly assess your property’s performance. Rethinking traditional metrics Find out how three of our industry’s oldest metrics – occupancy, RevPAR and ADR – need to be reconsidered for the modern age, and what you should be tracking instead. 11 ways to measure success Better track your successes and identify areas for improvement across your business. From guest acquisition cost to sustainability, user disengagement to staff turnover, you’ll discover new ways to think about performance.
What You'll learn
- The new generation of hospitality metrics explained
- Case studies and data points
- Insights and inspiration
DOWNLOAD THE GUIDE
The New Era of Hospitality Metrics for a General Manager
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As the official sponsor of this guide, the Mews team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Property Management Systems and which is right for your hotel.
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Want to talk to a Property Management Systems expert?
As the official sponsor of this guide, the Mews team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Property Management Systems and which is right for your hotel.