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HotelIQ
4.7 (68 REVIEWS)
HT Score
24 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
HotelIQ
Ranked 14 (out of 70) in Business Intelligence
Cloud-based Hotel Business Intelligence Analytics-as-a-Service. For Hoteliers, by Hoteliers.
95% recommended by 48 hotels
HotelIQ is popular in United States of America with 19 hoteliers leaving an average rating of 96%.
Bell - AI powered product analyst
I analyzed all of HotelIQ’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like HotelIQ for its advanced data analytics capabilities, which allow for deep, quick insights into business performance. Users appreciate the ability to drill down to rate code levels, create customizable reports, and integrate with third-party data like STR. Frequent updates and responsive support make the tool adaptable, enhancing forecasting, budgeting, and strategic planning. However, there are mentions of occasional system slowdowns and the need for improved training materials.
What Types of Hotels HotelIQ is Popular For
Size
4 | X-Small (1-9 room)
2 | Small (10-24 room)
6 | Mid-Sized (25-74 room)
21 | Large (75-199 room)
30 | X-Large (200+ room)
Country
19 | United States of America
8 | Canada
7 | United Kingdom
6 | Turkey
6 | United Arab Emirates
4 | Italy
3 | Belgium
1 | Nigeria
1 | Croatia
1 | Switzerland
1 | Maldives
1 | Thailand
1 | China
1 | Singapore
1 | France
1 | Australia
1 | Spain
1 | Sweden
Type
46 | Luxury Hotels
29 | Branded Hotels
20 | Resorts
17 | Boutiques
16 | City Center Hotels
14 | Bed & Breakfast & Inns
14 | Limited Service & Budget Hotels
8 | Airport/Conference Hotels
6 | Extended Stay & Serviced Apartments
2 | Hostels
2 | Vacation Rentals & Villas
1 | Motels
Region
27 | North America
19 | Europe
12 | Middle East
4 | Asia Pacific
1 | Oceania
1 | Africa
Category
68 | Business Intelligence
Didn’t find what you were looking for?
What is HotelIQ?
Founded in 2011 | Headquarters in Atlanta, GA | 7 employees
HotelIQ is a Hotel Analytics, Data Management, and Collaboration platform designed to help hoteliers transition from cumbersome spreadsheets to interactive and visual reports and dashboards. Its advanced data analytics capabilities offer deep, quick insights into business performance, enabling users to drill down to rate code levels and create customizable reports. HotelIQ seamlessly integrates with third-party data sources like STR, enhancing forecasting, budgeting, and strategic planning. Frequent updates and responsive support ensure adaptability, while visual representations of production metrics such as revenue and ADR provide clear visibility into operational health and performance.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HotelIQ products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
HotelIQ Reviews Analyzed: 61
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
HotelIQ Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by HotelIQ
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HotelIQ's Provided Description:
"HotelIQ is a Hotel Analytics, Data Management and Collaboration platform that takes work out of spreadsheets and into highly interactive and visual reports and dashboards HotelIQ BI and Analytics provides hotels and chains with visual representations of their production by channel, revenue, ADR, and through Year Over Year and On The Books comparisons. These answers give the pulse and health of the property, and visibility into any areas of success or concern. There is only one true version of the data. It must be presented in the way each discipline requires. Depth and simplicity are needed to bring the necessary granularity into the forefront. To bring visibility into the complex."
FAQs
Capabilities
Optimize Performance With Analytics
Optimize Performance With Analytics
HotelIQ’s Analytics capabilities are at the very heart of our entire workspace. Whether you’re interested in Pickup & Pace, Market Mix, Booking Channel, Feeder Market, Room Type, or Loyalty Membership, HotelIQ Decision Cloud has got you covered. You have all the info you need at your fingertips for making strategic decisions and driving business performance. And it's displayed in rich, intuitive, and highly interactive visualizations. Easy peasy.
Go Further With Your Data Management
Go Further With Your Data Management
HotelIQ’s unique data management functionality helps you unleash the full potential of your data and transform it into a true revenue driver. We let you manage your data quality and create your own customized data hierarchies. These will naturally be optimized for your business, allowing you to get the most out of HotelIQ’s capabilities and functionality. You’ll unleash the power of YOUR data.
Say Hello to Fast, Easy, and Accurate Forecasting
Say Hello to Fast, Easy, and Accurate Forecasting
HotelIQ Decision Cloud’s Forecasting & Budgeting Apps will allow you to quickly and easily create Forecast & Budget baselines using granular data from your PMS. You can also manually edit any figures to dial up accuracy. The forecaster’s dream, in essence.
Arm Your Sales Team With Powerful Data
Arm Your Sales Team With Powerful Data
Gone are the days in which your sales team went blindly into a negotiation. With HotelIQ, you can arm them with the latest business intelligence and make account management smarter than ever. You can also forget about analysis paralysis or information overload thanks to user-friendly reports and visuals that salespeople love!
Align Everyone With Our Digital Collaboration Space
Align Everyone With Our Digital Collaboration Space
Collaborate across teams to achieve revenue goals. Managing a large team or a chain of hotels requires an intense commitment to collaboration and a platform within which to collaborate. With HotelIQ Decision Cloud, admins can create role-based access permissions, schedule detailed reports to automatically be delivered to stakeholders, and share views with other users within your organization to level the data playing field and drive collaborative decision-making.
Features
Analytics
4/5 features
Forecasting, Budgeting & Planning
4/5 features
Data Management
4/5 features
Collaboration
4/5 features
HotelIQ Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, HotelIQ is the #21 most trending product in the Business Intelligence category (out of 70) and the #654 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelIQ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
HotelIQ Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotelier Rating
Looking for specific info?
10
Next gen BI Tool
Revenue Manager from 100 to 199 room Boutique in Dubai (United Arab Emirates)
Verified
5 years ago
Speed efficiency, clarity and ease of use makes the experience very easy and smooth. The graphs are also good for those that may not like looking at reports.
United Arab Emirates
United Arab Emirates
Revenue Manager
Large Hotel
8
Great Analytical Tool
Cluster Director of Revenue from 100 to 199 room Branded Hotel in London (United Kingdom)
Verified
5 years ago
User friendly analytical tool , display of data is quick and effective. Availability to drill down to rate code level. Easy PMS integration
United Kingdom
United Kingdom
Cluster Director of Revenue
Large Hotel
10
Amazing Product / Amazing Customer Support
Director of Revenue Management from 200 to 499 room Boutique in Miami (United States of America)
Verified
5 years ago
This tool allows you to truly dissect your business and start making solid forward looking decisions to positively impact your company. It's truly the best BI Tool on the market and they have a solid team supporting the product.
United States of America
United States of America
Director of Revenue Management
X-Large Hotel
10
HotelIQ Feedback
Sales Manager from 200 to 499 room Luxury Hotel in Dubai (United Arab Emirates)
Verified
5 years ago
The software is easy to navigate and with a click of a button we can get all information required specially production, market analysis etc.
United Arab Emirates
United Arab Emirates
Sales Manager
X-Large Hotel
9
User Friendly, accurate data delivery & clean display of complex data.
Director of revenue from 200 to 499 room Luxury Hotel in Dubai (United Arab Emirates)
Verified
5 years ago
Easy analysis of data through pre set reports.
Market segment report which can be drilled to rate plan level.
OTB variation vs forecast & budget.
Dash board overview
United Arab Emirates
United Arab Emirates
Director of revenue
X-Large Hotel
10
Easy to use
Revenue Manager from 75-99 room Bed & Breakfast & Inn in Abuja (Nigeria)
Verified
5 years ago
HIQ gives a quick overview of past and future bookings and revenue as well as detailed when required at any time
Nigeria
Nigeria
Revenue Manager
Large Hotel
10
Keep Safe and Work up Your Business With This Digital Workspace
Hotel Manager from 200 to 499 room Branded Hotel in Istanbul (Turkey)
Verified
5 years ago
Hotel IQ help us to save our hours with customized reports and data. It also allows us to see what happened and what will happen from different angles.
Thank you Hotel IQ Team
Turkey
Turkey
Hotel Manager
X-Large Hotel
9
Very efficient, easy to use and with immediate support when requested
CEO from 50-74 room Boutique in Dubrovnik (Croatia)
Verified
5 years ago
Being responsible for a small hotels company, HotelIQ has been the ultimate tool we have to collect revenue and market information.
It is especially helpful as we don’t have Revenue director in everyone of our properties but this tool has allowed us to make precise and informed decision on a daily basis
Also very helpful for uniform repo...
Croatia
Croatia
CEO
Mid-Sized Hotel
10
HIQ is an excelent forecasting tool
Managing Director from 200 to 499 room City Center Hotel in Istanbul (Turkey)
Verified
5 years ago
To do a better forecasting, to do better planning, hotel IQ is an best option. Thecnology what they arae using is always up to date.
Turkey
Turkey
Managing Director
X-Large Hotel
10
All the reports are perfect, especially Prediction...
Director of Revenue from 200 to 499 room Branded Hotel in Istanbul (Turkey)
Verified
5 years ago
It's a live system which is perfect.. we can reach all the reports within just one click and we can save the time and energy
Turkey
Turkey
Director of Revenue
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Great dashboards , very intuitive and user friendly. Ability for different user profiles to gain great value from the tool. Useful for GM's revenue manager DOS and COO As granular of insight as needed/required.
Showing all answers to: "What does this product or service do well?"
Great dashboards , very intuitive and user friendly. Ability for different user profiles to gain great value from the tool. Useful for GM's revenue manager DOS and COO As granular of insight as needed/required.
Reports provide a solid macro overview, but also enable you to drill down several layers to get a clear understanding of what is causing the variances in your data (segment, sub-segment, etc.). Product evolves based on feedback from those that are using it on a regular basis: the customer. Data is real-time, giving you access to actionable insights at the click of a button. HotelIQ avoids the "analysis paralysis" scenario, and allows users to make sense of the large amounts of data that they have access to.
HotelIQ uncovers information about a hotel or group of hotels' performance and transforms it into actionable insights that would not be possible if done using excel or a simple reporting tool. The data insights and analysis are presented in intuitive dashboards and reports. HotelIQ's forecasting module produces accurate and fast forecasts.
HotelIQ is a dream come true for any Hotelier. It addresses all potential questions in terms of Data Analytics, Forecast, and Dynamic Changes with a click of a button. Apart from all the minute details it provides in a user-friendly report in real-time, it also tackles all other revenue-generating departments.
In other words, it truly provides the decision-making team with all the needed key information, whether on a helicopter view or to the most detailed level.
In very uncertain times, data is becoming even more critical. HotelIQ is very intuitive and save a lot time with a very powerful forecasting tool. With a powerful PMS interface,no need to re-key data. Less time to enter/validate data means more time to analyze.
Question:
What differentiates this product or service from the competition?
Answer:
It is easy to look back in history but also a tool that allows you to look forward and understand the trends. Continues to lead in innovation; they never stop improving an already great tool. The forecast and budget application is unique. This product was written by hoteliers for hoteliers.
Showing all answers to: "What differentiates this product or service from the competition?"
It is easy to look back in history but also a tool that allows you to look forward and understand the trends.
Continues to lead in innovation; they never stop improving an already great tool. The forecast and budget application is unique.
This product was written by hoteliers for hoteliers.
HotelIQ had an innate understanding of hotels' pain-points from the outset, given that the product is lead and developed with insights from a former hotelier. Navigating the dashboard and reports is intuitive, and the customer success team is very responsive.
As hoteliers, especially in the field of revenue management, we need to balance tactical pricing decision making from our revenue management system, and underlying business insights derived from a BI-tool. This is where HotelIQ comes in: uncovering essential insights into key data points, instilling confidence in next steps.
The ability to drill deeper and deeper into the data gives the user HotelIQ's user unrivalled, instantaneous capacity to answer complex questions about their hotel portfolio's performance, and identify opportunities and risks that would otherwise be overlooked. In today's climate of uncertainty this has never been ore important.
What differentiates this product or service from the competition?
There are so many of them, but the key ones are:
1 - Real-Time Data - HotelIQ generates real-time reports based on last-minute changes, adjusts the forecast accordingly.
2 - Forecast Accuracy - Having an accurate forecast depending on the changes in the business dynamics is imperative to the success of any business. There are very few tools in the market that can reflect an accurate forecast such as that of HotelIQ.
3 - Speed of Implementation - Time is money, thus the speed of implementation is imperative, as one is usually eager to start capitalizing on HotelIQ.
4 - Data Dissection & Consolidation - Whether you are the CEO, or a Revenue Analyst, HotelIQ can be displayed in so many variables depending on your need and role.
BI is full of solutions that are not really adapted for hospitality and hospitality has few BI solutions are not really taking the benefits of BI, HotelIQ is a product from hoteliers to hoteliers done bu experts with a real BI expertise.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Spending your time to have a demonstration is a good investment. This is a tool that will pay for itself in a short amping of time if used correctly. Not using a tool like this makes it very difficult to use the data you have to make better decisions.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Spending your time to have a demonstration is a good investment. This is a tool that will pay for itself in a short amping of time if used correctly. Not using a tool like this makes it very difficult to use the data you have to make better decisions.
At the time of writing this (September, 2020), I have had the opportunity to explore HotelIQ for 2+ months, and speak to fellow industry revenue management / sales and marketing leaders that are currently engaging the platform. Feedback is overwhelmingly positive: easy to use; great insights on the macro- and micro-level; Customer Success Team is very engaging.
When it comes to areas of improvement: the ability to customize reports is a missing piece - but there is good news. The HotelIQ dev-team is working on making report customization available in Q1 of 2021, which only elevates the importance for hoteliers to review the tool as part of their tech stack in the future.
HotelIQ was built by hoteliers for hoteliers and the team at Intelligent Hospitality care passionately about providing their customers with a competitive advantage through a solution that delivers unparalleled business insights backed up by highly personalised, professional support.
There are two aspects:
Data Integrity, where the consumer needs to ensure if the data accuracy entered in the system, but the most important advice is to have the qualified people using the system. One can have the best system in the world, but if it is not properly and regularly used, it will become obsolete!!!!
Take full benefits of HotelIQ excellent knowledge of hospitality, they are hoteliers before tech vendor. Explore all the capabilities and do not hesitate to give feedback to improve the solution. Be pragmatic in your implementation.
Recommended by
Jan Henningsen
COO
@
HotelCrafters
Philip Niemann
Commercial Director
@
Prym Solutions
Michael McCartan
Director
@
Prym Solutions
Bassem Salam
Founder & Managing Director
@
TRevMax
Laurent Idrac
COO
@
Hapi (Data Travel)
Jan Henningsen
COO
@
HotelCrafters
Philip Niemann
Commercial Director
@
Prym Solutions
Michael McCartan
Director
@
Prym Solutions
Bassem Salam
Founder & Managing Director
@
TRevMax
Laurent Idrac
COO
@
Hapi (Data Travel)
Christian Arias
Business Development, Technology Partners
@
Data Travel, LLC.
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Support
Verified Support
HotelIQ has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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