HotelIQ

Ranked 21 (out of 63) in Business Intelligence

Business Intelligence

Cloud-based Hotel Business Intelligence Analytics-as-a-Service. For Hoteliers, by Hoteliers.

Ratings Snapshot

Certificate of Excellence
Read 68 reviews
95%
Recommend
HTR Score icon
HT SCORE
33 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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HotelIQ has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #21 out of 63 in Business Intelligence

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

HotelIQ’s customer support processes haven’t yet been verified by Hotel Tech Report.

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HotelIQ Overview

HotelIQ Overview

HotelIQ is a Hotel Analytics & Data Management platform that takes work out of spreadsheets and into highly interactive and visual reports and dashboards. At a bare minimum, it will save you hours of time per week spent on manually producing reports and highlight millions of dollars worth of revenue opportunities and risks with its in-depth and intuitive predictive capabilities. HotelIQ uses data...

About HotelIQ

Founded in 2011 | Headquarters in Atlanta, GA | 7 employees

At Intelligent Hospitality, we're out to change hotel reporting and analytics. With a goal to evolve decision-making in the hotel industry, we've developed Hote...

Integrates with

  • Property Management Systems
  • Rate Shopping & Market Intelligence
  • Marketplaces & Integrators
Browse integrations (9 verified)

Pros & Cons

Like 95% recommend

Head of Sales India

- clear information on production from individual markets - ease of using reports - clear ways of exporting data to other stakeholders

Director National Accounts

So quick! We are able to look at production in seconds comparing the same time last year. You can drill down with this tool so well its amazing! If I don't know something the team is quick in their response time!

in

Great Product, Variety of reports function, easy and quick to use and review data, lots of functions to pull drilled down information with good comparison options. The ability to combine hotels is also very handy. STR ...

Cluster Director of Revenue

If the system could generate a daily pick up report for the full year by day totaling by month.

Senior Director of Revenue Management

The look of the product is a little old fashioned, but doesn't really affect the user's end experience. The ability to preset standard filters would be nice.

Cluster Assistant Revenue Manager

The system just collecting and generating data, not for recommend to the user for make decision such as BAR recommendation. However, the system has forecast function that system give a guideline in forecast business i...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Great dashboards , very intuitive and user friendly. Ability for different user profiles to gain great value from the tool. Useful for GM's revenue manager DOS and COO As granular of insight as needed/required.

by Jan Henningsen (HotelCrafters) on September 09, 2020

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

It is easy to look back in history but also a tool that allows you to look forward and understand the trends. Continues to lead in innovation; they never stop improving an already great tool. The forecast and budget application is unique. This product was written by hoteliers for hoteliers.

by Jan Henningsen (HotelCrafters) on September 09, 2020

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Spending your time to have a demonstration is a good investment. This is a tool that will pay for itself in a short amping of time if used correctly. Not using a tool like this makes it very difficult to use the data you have to make better decisions.

by Jan Henningsen (HotelCrafters) on September 09, 2020

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

HotelIQ Alternatives

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Find the perfect fit

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GETTING STARTED

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Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • United Kingdom
  • Turkey
  • United Arab Emirates
  • Singapore
  • Belgium
  • Maldives

68 Verified HotelIQ Reviews

Likelihood to Recommend
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This vendor is 89% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Business Intelligence providers. It is advised that you ask for recent references before proceeding.

December 14, 2020

HotelIQ Review: Next gen BI Tool

Revenue Manager from Luxury Hotels in دبي (United Arab Emirates)

Recommend 10/10
Full blue star
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What do you like most?

Speed efficiency, clarity and ease of use makes the experience very easy and smooth. The graphs are also good for those that may not like looking at reports.

What do you dislike or think could be improved?

More options for own reporting formats as the system formats may not be always preferred. Options to run your own reports vs the standard reports the system has.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 10, 2020

HotelIQ Review: Great Analytical Tool

Cluster Director of Revenue from Hostels in (United Kingdom)

Recommend 8/10
Full blue star
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Full blue star
Empty blue star

What do you like most?

User friendly analytical tool , display of data is quick and effective. Availability to drill down to rate code level. Easy PMS integration

What do you dislike or think could be improved?

Forecast accuracy - format of data extraction , implementation of pricing data from third party suppliers ( ex OTA Insight )

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 08, 2020

HotelIQ Review: Amazing Product / Amazing Customer Support

Director of Revenue Management in Miami (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

This tool allows you to truly dissect your business and start making solid forward looking decisions to positively impact your company. It's truly the best BI Tool on the market and they have a solid tea...

What do you dislike or think could be improved?

I think the product is very versatile and I have not used it long enough to determine what I would want to fix. Given some time, I would share more.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

December 07, 2020

HotelIQ Review: User Friendly, accurate data delivery & clean display of complex data.

Director of revenue from Luxury Hotels in دبي (United Arab Emirates)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

Easy analysis of data through pre set reports. Market segment report which can be drilled to rate plan level. OTB variation vs forecast & budget. Dash board overview

What do you dislike or think could be improved?

The upload of forecast and budget can we have option to just paste direct from excel. Source report does not show segment breakdown will be good to know business by source by segment.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 07, 2020

HotelIQ Review: HotelIQ Feedback

Sales Manager from Luxury Hotels in دبي (United Arab Emirates)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The software is easy to navigate and with a click of a button we can get all information required specially production, market analysis etc.

What do you dislike or think could be improved?

As of now it meets our requirement and its amazing software. Don't think anything needs to be changed now. I am happy with the software.

Customer Support
4.5
Ease of Use
5
Value for money
4.5
Implementation
5

December 03, 2020

HotelIQ Review: Easy to use

Revenue Manager from Other in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

HIQ gives a quick overview of past and future bookings and revenue as well as detailed when required at any time

What do you dislike or think could be improved?

I would like to see meetings to be incorporated within the reporting as well as functions and potential forecasting on food and beverage revenues

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

Pricing

Implementation fee
Monthly subscription (/room/month)

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Popular HotelIQ Integrations

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