Ratings Snapshot

Certificate of Excellence

Read 68 reviews

#19 Popularity index

HT SCORE

40 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #19 out of 50 in Business Intelligence

Ease of Use

4.8/5

ROI

4.6/5

Implementation

4.6/5

Customer Support

4.8/5

HotelIQ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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HotelIQ Overview

HotelIQ is a Hotel Analytics & Data Management platform that takes work out of spreadsheets and into highly interactive and visual reports and dashboards. At a bare minimum, it will save you hours of time per week spent on manually producing reports and highlight millions of dollars worth of revenue opportunities and risks with its in-depth and intuitive predictive capabilities. HotelIQ uses data...

About HotelIQ View website

Founded in 2011 | Headquarters in Atlanta, GA | 7 employees

At Intelligent Hospitality, we're out to change hotel reporting and analytics. With a goal to evolve decision-making in the hotel industry, we've developed Hote...

1/8

Integrates with

Property Management Systems
Rate Shopping & Market Intelligence
Marketplaces & Integrators

Browse integrations (9 verified)

What customers love about HotelIQ

95% recommend

Director Revenue Management from Other in Brussels (Belgium)

HotelIQ is a business intelligence tool that provides insights that till it's creation we could only dream off. I have been honoured to work with the HotelIQ team on getting the very first hotel live and from the start t...

Revenue Manager from Branded Hotels in Saint-Josse-ten-Noode (Belgium)

- Cross filters that allow detailed analysis - Granularity of system (goes down to rate code level) - Ease of use Usage: Daily Customer Since: 2013 Previously Used: Mainly using Excel prior to working with Hotel...

Director Revenue Management from City Center Hotels in (Sweden)

Fast and quick overview to see what is "happening" in your hotel. Especially with the Booking Pipeline which you give a perfect understanding where the risks and opportunities are.

Hospitality Consultant from Luxury Hotels in San Jose (United States)

The fact that it has automated data feeds and gives a full scope of your business. It is easy to use and very rarely has data issues

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Great dashboards , very intuitive and user friendly. Ability for different user profiles to gain great value from the tool. Useful for GM's revenue manager DOS and COO As granular of insight as needed/required.

by Jan Henningsen (HotelCrafters) on September 09, 2020

See more answers (5)

Showing all answers to: "What does this product or service do well?"

Philip Niemann Commercial Director @ Prym Solutions

September 18, 2020, Philip occassionaly uses the

Reports provide a solid macro overview, but also enable you to drill down several layers to get a clear understanding of what is causing the variances in your data (segment, sub-segment, etc.). Product evolves based on feedback from those that are using it on ...

Michael McCartan Director @ Prym Solutions

September 19, 2020, Michael occassionaly uses the

HotelIQ uncovers information about a hotel or group of hotels' performance and transforms it into actionable insights that would not be possible if done using excel or a simple reporting tool. The data insights and analysis are presented in intuitive dashboar...

Bassem Salam Founder & Managing Director @ TRevMax

September 14, 2020, Bassem has seen a demo of the

HotelIQ is a dream come true for any Hotelier. It addresses all potential questions in terms of Data Analytics, Forecast, and Dynamic Changes with a click of a button. Apart from all the minute details it provides in a user-friendly report in real-time, it a...

Laurent Idrac COO @ Hapi (Data Travel)

September 03, 2020, Laurent has seen a demo of the

In very uncertain times, data is becoming even more critical. HotelIQ is very intuitive and save a lot time with a very powerful forecasting tool. With a powerful PMS interface,no need to re-key data. Less time to enter/validate data means more time to analyze...

Laurent Idrac COO @ Hapi (Data Travel)

September 03, 2020, Laurent has seen a demo of the

In very uncertain times, data is becoming even more critical. HotelIQ is very intuitive and save a lot time with a very powerful forecasting tool. With a powerful PMS interface,no need to re-key data. Less time to enter/validate data means more time to analyze...

Question:

What differentiates this product or service from the competition?

Answer:

It is easy to look back in history but also a tool that allows you to look forward and understand the trends. Continues to lead in innovation; they never stop improving an already great tool. The forecast and budget application is unique. This product was written by hoteliers for hoteliers.

by Jan Henningsen (HotelCrafters) on September 09, 2020

See more answers (5)

Showing all answers to: "What differentiates this product or service from the competition?"

Philip Niemann Commercial Director @ Prym Solutions

September 18, 2020, Philip occassionaly uses the

HotelIQ had an innate understanding of hotels' pain-points from the outset, given that the product is lead and developed with insights from a former hotelier. Navigating the dashboard and reports is intuitive, and the customer success team is very responsive. ...

Michael McCartan Director @ Prym Solutions

September 19, 2020, Michael occassionaly uses the

The ability to drill deeper and deeper into the data gives the user HotelIQ's user unrivalled, instantaneous capacity to answer complex questions about their hotel portfolio's performance, and identify opportunities and risks that would otherwise be overlook...

Bassem Salam Founder & Managing Director @ TRevMax

September 14, 2020, Bassem has seen a demo of the

What differentiates this product or service from the competition? There are so many of them, but the key ones are: 1 - Real-Time Data - HotelIQ generates real-time reports based on last-minute changes, adjusts the forecast accordingly. 2 - Forecast Accuracy - ...

Laurent Idrac COO @ Hapi (Data Travel)

September 03, 2020, Laurent has seen a demo of the

BI is full of solutions that are not really adapted for hospitality and hospitality has few BI solutions are not really taking the benefits of BI, HotelIQ is a product from hoteliers to hoteliers done bu experts with a real BI expertise.

Laurent Idrac COO @ Hapi (Data Travel)

September 03, 2020, Laurent has seen a demo of the

BI is full of solutions that are not really adapted for hospitality and hospitality has few BI solutions are not really taking the benefits of BI, HotelIQ is a product from hoteliers to hoteliers done bu experts with a real BI expertise.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Spending your time to have a demonstration is a good investment. This is a tool that will pay for itself in a short amping of time if used correctly. Not using a tool like this makes it very difficult to use the data you have to make better decisions.

by Jan Henningsen (HotelCrafters) on September 09, 2020

See more answers (5)

Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"

Philip Niemann Commercial Director @ Prym Solutions

September 18, 2020, Philip occassionaly uses the

At the time of writing this (September, 2020), I have had the opportunity to explore HotelIQ for 2+ months, and speak to fellow industry revenue management / sales and marketing leaders that are currently engaging the platform. Feedback is overwhelmingly posit...

Michael McCartan Director @ Prym Solutions

September 19, 2020, Michael occassionaly uses the

HotelIQ was built by hoteliers for hoteliers and the team at Intelligent Hospitality care passionately about providing their customers with a competitive advantage through a solution that delivers unparalleled business insights backed up by highly personalis...

Bassem Salam Founder & Managing Director @ TRevMax

September 14, 2020, Bassem has seen a demo of the

There are two aspects: Data Integrity, where the consumer needs to ensure if the data accuracy entered in the system, but the most important advice is to have the qualified people using the system. One can have the best system in the world, but if it is not p...

Laurent Idrac COO @ Hapi (Data Travel)

September 03, 2020, Laurent has seen a demo of the

Take full benefits of HotelIQ excellent knowledge of hospitality, they are hoteliers before tech vendor. Explore all the capabilities and do not hesitate to give feedback to improve the solution. Be pragmatic in your implementation.

Laurent Idrac COO @ Hapi (Data Travel)

September 03, 2020, Laurent has seen a demo of the

Take full benefits of HotelIQ excellent knowledge of hospitality, they are hoteliers before tech vendor. Explore all the capabilities and do not hesitate to give feedback to improve the solution. Be pragmatic in your implementation.

+ 3 recommend

Recommended by

Jan Henningsen COO @ HotelCrafters

Philip Niemann Commercial Director @ Prym Solutions

Michael McCartan Director @ Prym Solutions

Bassem Salam Founder & Managing Director @ TRevMax

Laurent Idrac COO @ Hapi (Data Travel)

Show More (1)

Are you a consultant or vendor that recommends HotelIQ? Leave a recommendation

Features

Other

10/17 features

Forecasting & budgeting
Automated data gathering & integration
Dashboarding & data visualization
Business intelligence & analytics
Revenue pacing
Sales team productivity tracking
Business & marketing plans
Multi-property management
Corporate & Travel Agency Account Tracking

Opens BI to more than just revenue management team by allowing tool to track corporate and travel agency accounts.
Communication and Collaboration Tools
Analytics dashboard
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Centralized user & role management
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Other Income Forecasting, Reporting & Analysis

Other Income Forecasting / ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. / allows hotels to accurately forecast total revenue Other Income Reporting & Analysis / ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Net Revenue KPIs
Distribution Cost Analytics

Want to go behind the scenes and see how HotelIQ works?

Clients & references

As an independent consultant HotelIQ has helped me hugely in raising the level of support and strategic insight that I provide to my clients. This is by far the best business intelligence tool that I ...

Vassilis Syropoulos VP Demand Management at the Pandox AB

HotelIQ is an outstanding business tool to drive revenue, to secure deep down understanding within the revenue teams. It is extremely user-friendly and provides the key information on which the strate...

Cornelia M.Kausch VP Development at the Pandox AB