HotelIQ

4.7 (68 REVIEWS)

HTR Score icon
HT Score  
25 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Cloud-based Hotel Business Intelligence Analytics-as-a-Service. For Hoteliers, by Hoteliers.

HotelIQ is popular in United States of America with 20 hoteliers leaving an average rating of 20.

Ratings Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, HotelIQ is the #20 most trending product in the Business Intelligence category (out of 63) and the #715 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

HotelIQ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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25 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About HotelIQ
Founded in 2011 | Headquarters in Atlanta, GA | 7 employees
HotelIQ is a Hotel Analytics, Data Management and Collaboration platform that takes work out of spreadsheets and into highly interactive and visual reports and dashboards HotelIQ BI and Analytics provides hotels and chains with visual representations of their production by channel, revenue, ADR, and through Year Over Year and On The Books comparisons. These answers give the pulse and health of the property, and visibility into any areas of success or concern. There is only one true version of the data. It must be presented in the way each discipline requires. Depth and simplicity are needed to bring the necessary granularity into the forefront. To bring visibility into the complex.

Capabilities

Optimize Performance With Analytics

Go Further With Your Data Management

Say Hello to Fast, Easy, and Accurate Forecasting

Arm Your Sales Team With Powerful Data

Align Everyone With Our Digital Collaboration Space

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HotelIQ Average HotelIQ

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Popularity by Segment

Size

4 | X-Small (1-9 room)

2 | Small (10-24 room)

7 | Medium (25-74 room)

16 | Large (75-199 room)

31 | X-Large (200+ room)

Country

20 | United States of America

8 | Canada

7 | United Kingdom

6 | United Arab Emirates

4 | Italy

3 | Belgium

1 | Sweden

1 | Spain

1 | Australia

1 | France

1 | Singapore

1 | China

1 | Thailand

1 | Maldives

1 | Croatia

1 | Nigeria

Type

40 | Luxury Hotels

28 | Branded Hotels

19 | Resorts

13 | City Center Hotels

12 | Boutiques

11 | Limited Service & Budget Hotels

10 | Bed & Breakfast & Inns

6 | Extended Stay & Serviced Apartments

2 | Hostels

2 | Vacation Rentals & Villas

1 | Airport/Conference Hotels

1 | Motels

Region

28 | North America

18 | Europe

6 | Middle East

4 | Asia Pacific

1 | Oceania

1 | Africa

Category

68 | Business Intelligence

Hotelier Rating

Excellent
58
Very Good
7
Average
3
Poor
0
Terrible
0

Property Size

  • X-Small (4)
  • Small (2)
  • Medium (7)
  • Large (16)
  • X-Large (31)

Country

  • United States of America
    United States of America
    (20)
  • Canada
    Canada
    (8)
  • United Kingdom
    United Kingdom
    (7)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • Italy
    Italy
    (4)
  • Belgium
    Belgium
    (3)
  • Sweden
    Sweden
    (1)
  • Spain
    Spain
    (1)
  • Australia
    Australia
    (1)
  • France
    France
    (1)
  • Singapore
    Singapore
    (1)
  • China
    China
    (1)
  • Thailand
    Thailand
    (1)
  • Maldives
    Maldives
    (1)
  • Croatia
    Croatia
    (1)
  • Nigeria
    Nigeria
    (1)

Region

  • North America
    North America
    (28)
  • Europe
    Europe
    (18)
  • Asia Pacific
    Asia Pacific
    (4)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (6)
  • Africa
    Africa
    (1)

Hoteliers say

NEW AI Review summary

Hoteliers like HotelIQ for its advanced data analytics capabilities, which allow for deep, quick insights into business performance. Users appreciate the ability to drill down to rate code levels, create customizable reports, and integrate with third-party data like STR. Frequent updates and responsive support make the tool adaptable, enhancing forecasting, budgeting, and strategic planning. However, there are mentions of occasional system slowdowns and the need for improved training materials.

AI-generated from the text of customer reviews

Customizable and Comprehensive Reporting
Advanced Data Analytics
User-Friendly
Versatility and Customization
Forecasting and Budgeting
Training and Support Materials
Integration Capabilities
System Performance Issues
Real-time Data Access
Cost Concerns
10

Next gen BI Tool

Revenue Manager from 100 to 199 room Luxury Hotel in دبي (United Arab Emirates)

Verified
3 years ago
Speed efficiency, clarity and ease of use makes the experience very easy and smooth. The graphs are also good for those that may not like looking at reports.
Country United Arab Emirates
Revenue Manager
Large Hotel
8

Great Analytical Tool

Cluster Director of Revenue from 100 to 199 room Branded Hotel in London (United Kingdom)

Verified
3 years ago
User friendly analytical tool , display of data is quick and effective. Availability to drill down to rate code level. Easy PMS integration
Country United Kingdom
Cluster Director of Revenue
Large Hotel
10

Amazing Product / Amazing Customer Support

Director of Revenue Management from 200 to 499 room in Miami (United States of America)

Verified
3 years ago
This tool allows you to truly dissect your business and start making solid forward looking decisions to positively impact your company. It's truly the best BI Tool on the market and they have a solid team supporting the product.
Country United States of America
Director of Revenue Management
X-Large Hotel
10

HotelIQ Feedback

Sales Manager from 200 to 499 room Luxury Hotel in Dubai (United Arab Emirates)

Verified
3 years ago
The software is easy to navigate and with a click of a button we can get all information required specially production, market analysis etc.
Country United Arab Emirates
Sales Manager
X-Large Hotel
9

User Friendly, accurate data delivery & clean display of complex data.

Director of revenue from 200 to 499 room Luxury Hotel in Dubai (United Arab Emirates)

Verified
3 years ago
Easy analysis of data through pre set reports. Market segment report which can be drilled to rate plan level. OTB variation vs forecast & budget. Dash board overview
Country United Arab Emirates
Director of revenue
X-Large Hotel
10

Easy to use

Revenue Manager from 75-99 room Bed & Breakfast & Inn in Abuja (Nigeria)

Verified
3 years ago
HIQ gives a quick overview of past and future bookings and revenue as well as detailed when required at any time
Country Nigeria
Revenue Manager
Large Hotel
10

Keep Safe and Work up Your Business With This Digital Workspace

Hotel Manager from 200 to 499 room Branded Hotel in Istanbul (Turkiye)

Verified
3 years ago
Hotel IQ help us to save our hours with customized reports and data. It also allows us to see what happened and what will happen from different angles. Thank you Hotel IQ Team
Country Turkiye
Hotel Manager
X-Large Hotel
9

Very efficient, easy to use and with immediate support when requested

CEO from 50-74 room Boutique in Dubrovnik (Croatia)

Verified
3 years ago
Being responsible for a small hotels company, HotelIQ has been the ultimate tool we have to collect revenue and market information. It is especially helpful as we don’t have Revenue director in everyone of our properties but this tool has allowed us to make precise and informed decision on a daily basis Also very helpful for uniform repo...
Country Croatia
CEO
Medium Hotel
10

HIQ is an excelent forecasting tool

Managing Director from 200 to 499 room City Center Hotel in Istanbul (Turkiye)

Verified
3 years ago
To do a better forecasting, to do better planning, hotel IQ is an best option. Thecnology what they arae using is always up to date.
Country Turkiye
Managing Director
X-Large Hotel
10

All the reports are perfect, especially Prediction...

Director of Revenue from 200 to 499 room Branded Hotel in Istanbul (Turkiye)

Verified
3 years ago
It's a live system which is perfect.. we can reach all the reports within just one click and we can save the time and energy
Country Turkiye
Director of Revenue
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 8

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Great dashboards , very intuitive and user friendly. Ability for different user profiles to gain great value from the tool. Useful for GM's revenue manager DOS and COO As granular of insight as needed/required.

Question:

What differentiates this product or service from the competition?

Answer:

It is easy to look back in history but also a tool that allows you to look forward and understand the trends. Continues to lead in innovation; they never stop improving an already great tool. The forecast and budget application is unique. This product was written by hoteliers for hoteliers.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Spending your time to have a demonstration is a good investment. This is a tool that will pay for itself in a short amping of time if used correctly. Not using a tool like this makes it very difficult to use the data you have to make better decisions.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 3 recommend
Recommended by
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Jan Henningsen COO @ HotelCrafters
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Philip Niemann Commercial Director @ Prym Solutions
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Michael McCartan Director @ Prym Solutions
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Bassem Salam Founder & Managing Director @ TRevMax
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Laurent Idrac COO @ Hapi (Data Travel)
RecommendationAvatar
Jan Henningsen COO @ HotelCrafters
RecommendationAvatar
Philip Niemann Commercial Director @ Prym Solutions
RecommendationAvatar
Michael McCartan Director @ Prym Solutions
RecommendationAvatar
Bassem Salam Founder & Managing Director @ TRevMax
RecommendationAvatar
Laurent Idrac COO @ Hapi (Data Travel)
RecommendationAvatar
Christian Arias Business Development, Technology Partners @ Data Travel, LLC.
Are you a consultant or vendor that recommends HotelIQ? Leave a recommendation

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Support

Verified Support

HotelIQ has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

95%

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