HotelIQ

Ranked 5 (out of 46) in Business Intelligence

Business Intelligence

Cloud-based Hotel Business Intelligence Analytics-as-a-Service. For Hoteliers, by Hoteliers.

Ratings Snapshot

Certificate of Excellence
Read 68 reviews
95%
Recommend
HTR Score icon
HT SCORE
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 46 in Business Intelligence

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

HotelIQ has opened its internal systems to

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Most popular for
  • Branded 23 verified reviews
    97%
  • City Center 14 verified reviews
    94%
  • Resort 11 verified reviews
    94%
  • Boutique 8 verified reviews
    95%
  • Extended Stay 3 verified reviews
    93%
  • Bed & Breakfast 1 verified reviews
    80%

HotelIQ Overview

HotelIQ Overview

HotelIQ is a Hotel Analytics & Data Management platform that takes work out of spreadsheets and into highly interactive and visual reports and dashboards. At a bare minimum, it will save you hours of time per week spent on manually producing reports and highlight millions of dollars worth of revenue opportunities and risks with its in-depth and intuitive predictive capabilities. HotelIQ uses data...

About HotelIQ View website

Founded in 2011 | Headquarters in Atlanta, GA | 7 employees

At Intelligent Hospitality, we're out to change hotel reporting and analytics. With a goal to evolve decision-making in the hotel industry, we've developed Hote...

Integrates with

  • Business Intelligence
  • Guest Messaging Software
  • Rate Shopping & Market Intelligence
Browse integrations (9 verified)

What customers love about HotelIQ

Like 95% recommend

Director Revenue Management from Other in Brussels (Belgium)

HotelIQ is a business intelligence tool that provides insights that till it's creation we could only dream off. I have been honoured to work with the HotelIQ team on getting the very first hotel live and from the start t...

Revenue Manager from Branded in Saint-Josse-ten-Noode (Belgium)

- Cross filters that allow detailed analysis - Granularity of system (goes down to rate code level) - Ease of use Usage: Daily Customer Since: 2013 Previously Used: Mainly using Excel prior to working with Hotel...

Director Revenue Management from City Center in (Sweden)

Fast and quick overview to see what is "happening" in your hotel. Especially with the Booking Pipeline which you give a perfect understanding where the risks and opportunities are.

Hospitality Consultant from Other in San Jose (United States)

The fact that it has automated data feeds and gives a full scope of your business. It is easy to use and very rarely has data issues

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Great dashboards , very intuitive and user friendly. Ability for different user profiles to gain great value from the tool. Useful for GM's revenue manager DOS and COO As granular of insight as needed/required.

by Jan Henningsen (HotelCrafters) on September 09, 2020

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

It is easy to look back in history but also a tool that allows you to look forward and understand the trends. Continues to lead in innovation; they never stop improving an already great tool. The forecast and budget application is unique. This product was written by hoteliers for hoteliers.

by Jan Henningsen (HotelCrafters) on September 09, 2020

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Spending your time to have a demonstration is a good investment. This is a tool that will pay for itself in a short amping of time if used correctly. Not using a tool like this makes it very difficult to use the data you have to make better decisions.

by Jan Henningsen (HotelCrafters) on September 09, 2020

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

Features

  • Forecasting & budgeting
  • Automated data gathering & integration
  • Dashboarding & data visualization
  • Business intelligence & analytics
  • Revenue pacing
  • Sales team productivity tracking
  • Business & marketing plans
  • Multi-property management
  • Corporate & Travel Agency Account Tracking
  • Communication and Collaboration Tools
  • Analytics dashboard
  • Open API
  • Centralized user & role management
  • Food & Beverage Reporting, Analysis & Forecasting
  • Other Income Forecasting, Reporting & Analysis
  • Net Revenue KPIs
  • Distribution Cost Analytics

Want to go behind the scenes and see how HotelIQ works?

Clients & references

References & testimonials

Testimonial avatar
As an independent consultant HotelIQ has helped me hugely in raising the level of support and strategic insight that I provide to my clients. This is by far the best business intelligence tool that I ...
Vassilis Syropoulos VP Demand Management at the Pandox AB
Testimonial avatar
HotelIQ is an outstanding business tool to drive revenue, to secure deep down understanding within the revenue teams. It is extremely user-friendly and provides the key information on which the strate...
Cornelia M.Kausch VP Development at the Pandox AB

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Canada
  • United Kingdom
  • United Arab Emirates
  • Turkey
  • Singapore
  • Belgium
  • Sweden

68 Verified HotelIQ Reviews

Likelihood to Recommend
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December 14, 2020

HotelIQ Review: Next gen BI Tool

Revenue Manager from Branded in دبي (United Arab Emirates)

Recommend 10/10
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What do you like most?

Speed efficiency, clarity and ease of use makes the experience very easy and smooth. The graphs are also good for those that may not like looking at reports.

What do you dislike or think could be improved?

More options for own reporting formats as the system formats may not be always preferred. Options to run your own reports vs the standard reports the system has.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 15, 2020 Maple T. from HotelIQ replied:
 Thank you for your review! We are happy to know that you are enjoying your experience using HotelIQ ... 

December 10, 2020

HotelIQ Review: Great Analytical Tool

Cluster Director of Revenue from City Center in (United Kingdom)

Recommend 8/10
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What do you like most?

User friendly analytical tool , display of data is quick and effective. Availability to drill down to rate code level. Easy PMS integration

What do you dislike or think could be improved?

Forecast accuracy - format of data extraction , implementation of pricing data from third party suppliers ( ex OTA Insight )

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 10, 2020 Maple T. from HotelIQ replied:
 Thank you for taking the time to write us a review! We're delighted to hear that you find HotelIQ us... 

December 08, 2020

HotelIQ Review: Amazing Product / Amazing Customer Support

Director of Revenue Management in Miami (United States)

Recommend 10/10
Full blue star
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What do you like most?

This tool allows you to truly dissect your business and start making solid forward looking decisions to positively impact your company. It's truly the best BI Tool on the market and they have a solid tea...

What do you dislike or think could be improved?

I think the product is very versatile and I have not used it long enough to determine what I would want to fix. Given some time, I would share more.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

December 07, 2020

HotelIQ Review: User Friendly, accurate data delivery & clean display of complex data.

Director of revenue from City Center in دبي (United Arab Emirates)

Recommend 9/10
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What do you like most?

Easy analysis of data through pre set reports. Market segment report which can be drilled to rate plan level. OTB variation vs forecast & budget. Dash board overview

What do you dislike or think could be improved?

The upload of forecast and budget can we have option to just paste direct from excel. Source report does not show segment breakdown will be good to know business by source by segment.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 16, 2020 Maple T. from HotelIQ replied:
 Thank you for your kind review! We are glad to know that you have found many good advantages of usin... 

December 07, 2020

HotelIQ Review: HotelIQ Feedback

Sales Manager from City Center in دبي (United Arab Emirates)

Recommend 10/10
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What do you like most?

The software is easy to navigate and with a click of a button we can get all information required specially production, market analysis etc.

What do you dislike or think could be improved?

As of now it meets our requirement and its amazing software. Don't think anything needs to be changed now. I am happy with the software.

Customer Support
4.5
Ease of Use
5
Value for money
4.5
Implementation
5

December 03, 2020

HotelIQ Review: Easy to use

Revenue Manager from Other in (United Kingdom)

Recommend 10/10
Full blue star
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Half blue star

What do you like most?

HIQ gives a quick overview of past and future bookings and revenue as well as detailed when required at any time

What do you dislike or think could be improved?

I would like to see meetings to be incorporated within the reporting as well as functions and potential forecasting on food and beverage revenues

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
arrow review On Dec 08, 2020 Maple T. from HotelIQ replied:
 Thank you for your feedback! We'll be sure to review your suggestion of incorporating meetings/funct... 

Pricing

Implementation fee
Monthly subscription (/room/month)

Popular HotelIQ Integrations

View all (9 HotelIQ Integrations)