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Apaleo Open PMS
4.8 (30 REVIEWS)
HT Score
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Katharina, Tobias, Julia + 15 more experts recommend apaleo GmbH
Read RecommendationsApaleo Open PMS
Ranked 19 (out of 339) in Property Management Systems
Hospitality, your way.
97% recommended by 32 hotels
MK Hotels, Zetter Hotels, Tailor Made Hotels & 29 others
Bell - AI powered product analyst
I analyzed all of apaleo GmbH’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Apaleo for its open API, which offers unmatched flexibility in building custom tech stacks, leading to improved efficiency and customer experience. It's ideal for hotels aiming to streamline processes, enhance guest interactions, and reduce operational costs. However, the need for third-party integrations for some functionalities, such as advanced reporting and CRM features, is noted as a drawback. The platform's frequent updates and community engagement are appreciated.
MK Hotels, Zetter Hotels, Tailor Made Hotels & 29 others
Read their reviewsWhat Types of Hotels apaleo GmbH is Popular For
Size
1 | Small (10-24 room)
12 | Mid-Sized (25-74 room)
13 | Large (75-199 room)
4 | X-Large (200+ room)
Country
15 | Germany
6 | Switzerland
2 | Netherlands
2 | Austria
2 | United States of America
1 | United Kingdom
Type
14 | Boutiques
12 | City Center Hotels
12 | Airport/Conference Hotels
9 | Extended Stay & Serviced Apartments
7 | Bed & Breakfast & Inns
4 | Branded Hotels
4 | Luxury Hotels
3 | Resorts
2 | Limited Service & Budget Hotels
1 | Hostels
1 | Vacation Rentals & Villas
Region
26 | Europe
2 | North America
Category
30 | Property Management Systems
Didn’t find what you were looking for?
What is apaleo GmbH?
Founded in 2017 | Headquarters in München (Germany) | 70 employees
Apaleo Open PMS is a property management system designed for hotel and serviced apartment groups seeking to deliver an outstanding digital experience to both guests and staff. The platform stands out by being API-first, allowing for seamless integration with a range of best-of-breed technologies instead of relying on single-vendor suites. This flexibility enables businesses to customize their tech stack to best fit their operational needs.
Apaleo Open PMS supports operations across more than 24 countries, providing a versatile and scalable solution that can grow with your business. The system streamlines management tasks such as reservations, billing, and guest communications, thereby enhancing operational efficiency and guest satisfaction. Hotels and serviced apartments can quickly adopt and adapt the platform to their specific needs, fostering a more personalized and efficient guest experience.
To learn more, visit apaleo.com.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of apaleo GmbH products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
apaleo GmbH Reviews Analyzed: 25
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
apaleo GmbH Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by apaleo GmbH
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Apaleo GmbH's Provided Description:
"Apaleo is the open property management platform for hotel and serviced apartment groups, empowering accommodation providers to create the ultimate digital experience for guests and staff. The API-first property management platform powers brands across more than 24 countries, disrupting the nature of hospitality software with the transition from single-vendor suites to best-of-breed technology. Customers include citizenM, Numa, Limehome, Mollie’s, easyHotel, Raus and more. For more information, visit apaleo.com."
FAQs
Capabilities
Great foundation for any hospitality concept
Great foundation for any hospitality concept
Apaleo is a flexible, open, and affordable PMS built for modern hospitality brands. It supports all types of inventory including rooms, long stays, beds, meetings, and parking. Hotels can go live in under seven days and connect with 250+ apps through the Apaleo Store. With a fully open API, no setup or integration fees, and a modular structure, Apaleo empowers hoteliers to build and scale their ideal tech stack quickly, easily, and for future growth.
Well-documented APIs make it easy to build
Well-documented APIs make it easy to build
Apaleo’s API-first platform gives developers full access to PMS data and functionality, from bookings to payments and inventory. With real-time webhooks, a self-service sandbox and clear documentation, building and integrating hospitality apps is fast, flexible and fully under your control. Whether you’re customizing your own tools or creating new apps for the Apaleo Store, the well-documented APIs and self-service sandbox make it easy to bring your ideas to life.
Process and reconcile with ease and speed
Process and reconcile with ease and speed
As an add-on service Apaleo Pay is designed to streamline and secure payments across the entire guest journey. It connects all payment touchpoints such as booking engines, kiosks, terminals and payment links, and supports a wide range of payment methods. With full automation capabilities, centralized reconciliation and strict compliance standards, Apaleo Pay helps reduce manual effort and enhance the guest experience. This service is not included by default and must be activated separately.
Find the right apps for your needs
Find the right apps for your needs
The Apaleo Store lets you connect your Open PMS to hundreds of hospitality apps, from channel managers and guest apps to housekeeping, CRM, and revenue management tools. Tailor your tech stack to fit your needs by choosing from a wide range of ready-made integrations or building your own. Whether you're streamlining operations or adding new guest-facing features, the Apaleo Store makes it easy to extend your PMS with the tools you already love.
Elevate guest experiences through AI Agents
Elevate guest experiences through AI Agents
Apaleo’s Agent Hub is your gateway to discovering and implementing AI-powered agents built for hospitality. These digital assistants help automate operations, enhance guest interactions, and scale your business efficiently. From managing sales campaigns and replying to guest emails to onboarding new properties, agents work directly with your Apaleo setup to simplify daily tasks. Join the developer network to build your own agents, connect with industry innovators and co-create the next generation of hospitality solutions.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
Apaleo Pay
Payments Processing Software
With an integrated service designed for hospitality, connect and automate payments across all guest touchpoints. Apaleo Pay is for the modern hospitality business, helping you manage transactions across the guest journey securely and without the hassle.
Apaleo PMS
Hotel Management Software
Simple and affordable core to run your operations. Extend it as you need with 200+ apps in the Apaleo Store
Apaleo Store
Property Management Systems
The Apaleo Store offers 250+ plug-and-play apps that seamlessly connect to the Apaleo PMS. With its open, API-first approach, the Apaleo Store enables hoteliers to build a flexible, future-proof tech stack tailored to their unique needs. Whether you're managing a boutique hotel, a serviced apartment or a large hotel group, the Apaleo Store provides the tools to streamline operations, increase guest satisfaction and more.
Agent Hub
Property Management Systems
With the Agent Hub, Apaleo brings AI-powered automation to hospitality operations. It gives you access to smart agents that handle tasks like guest communication, sales campaigns and property setup. Integrated directly with your Apaleo environment, these agents function as a digital team to increase efficiency, enhance the guest experience and support scalable growth.
apaleo GmbH Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Apaleo Open PMS is the #14 most trending product in the Property Management Systems category (out of 339) and the #356 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreapaleo GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
apaleo GmbH Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Apaleo GmbH Case Studies
easyHotel adopts new open hospitality platform Apaleo to help fuel future growth
L'Hospitalet de Llobregat (Spain)
KONCEPT HOTELS automates over 95% of check-ins and 50% of check-outs
Cologne (Germany)
Apaleo sets 'record' with the rollout of 7,500 citizenM rooms in 8 weeks
Rotterdam (Netherlands)
mk | hotels cuts human-assisted calls by 50% and saves 70 hours with AI
Ruesselsheim (Germany)
References
"Our digital landscape was coming to the end of its lifecycle and it was crucial for us to select a partner, which truly allows us to innovate at scale by automating processes and offering a modern guest experience. Apaleo’s native multi-property platform was another determining factor in our choice, enabling a high-speed migration and rollout across the group."
Arno Sonderfeld
Managing Director @
MK Hotel Passau
"Apaleo is a construction kit that we use to complement our own technology. It allows us to operate the way we operate, and without it, we could not grow at this pace. In a typical stay, traditional hotels might have up to ten manual interactions with every reservation. It's the trivial things that hurt the bottom line. Guests ask for an invoice, the check-in and check-out times, an upgrade, or an extension of the stay. This may not necessarily be inconvenient for the guests as they are used to it, but for the hotel, these interactions are very labor-intensive, time-consuming, and ultimately costly."
Josef Vollmayr
Co-Founder @
limehome
"We worked with all of the different types of PMSs in the past, so by now we know what works best. To kickstart operations and grow the existing brand, we knew we wanted to move away from the traditional providers like Protel and OPERA because these legacy systems take months when undergoing migrations. Setting up our technology stack with apaleo was quick and seamless."
Arnold Linares
Group Revenue & Distribution Manager @
The Zetter Clerkenwell
Featured Customers
Hotelier Rating
Looking for specific info?
10
The PMS for now and the future
Enterprise Architect from 500+ room Boutique in New York City (United States of America)
Verified
12 days ago
Clear, easy-to-use APIS for everything as part of their API-first approach. Good UI with UI extensions that allow us to provide custom user interfaces for our hotel staff where needed. We have an excellent relationship and short communication lines with the Apaleo team. True partners!
United States of America
United States of America
Enterprise Architect
X-Large Hotel
9
Innovative cloud solution for hotel groups that want to build their own tech ecosystem
Head Services Solutions from 500+ room in Bakersfield (United States of America)
Verified
2 months ago
Apaleo impresses with its modern cloud architecture and open API, which allows hotels to flexibly design their own technology concept. Processes such as payment processing, check-in, and guest communication can be largely automated in combination with third-party providers, leading to significant efficiency gains. A particularly positive fe...
United States of America
United States of America
Head Services Solutions
X-Large Hotel
10
Great connectivity, strong basis for innovation.
GM from 100 to 199 room City Center Hotel in Berlin (Germany)
Verified
3 months ago
I like the API first approach, because it offers us the possibility to really tailor make our tech stack without compromising or paying for unnecessary packaged features.
Germany
Germany
GM
Large Hotel
10
Very good PMS with many integration options
Hotel Owner from 25-49 room Boutique in Heidelberg (Germany)
Verified
3 months ago
I particularly like the open interfaces. This allows you to integrate applications quickly and easily to meet your needs. Support is easy to reach and responds quickly.
Germany
Germany
Hotel Owner
Mid-Sized Hotel
9
Apaleo as PMS for Smart Hotel
Events & Vice Director from 25-49 room Bed & Breakfast & Inn in Arbedo-Castione (Switzerland)
Verified
3 months ago
Apaleo as PMS is very functional. The group management is getting all the needed options to easily handle group bookings. The update always provide useful management functionalities.
Switzerland
Switzerland
Events & Vice Director
Mid-Sized Hotel
8
Fast, flexible, and professional
Director of Commercial Administration from 100 to 199 room Extended Stay & Serviced Apartment in Berlin (Germany)
Verified
3 months ago
I appreciate how quickly Apaleo can be set up for additional properties, how easily new applications can be tested, and how extremely competent and reliable the support team is. You always have the choice to adopt the newest, most modern features, build something yourself, or stick with the tried-and-tested options, since setups are always...
Germany
Germany
Director of Commercial Administration
Large Hotel
10
Completely customizable and easy to use
GM from 100 to 199 room Bed & Breakfast & Inn in Berlin (Germany)
Verified
3 months ago
With a completely open API and an integrated app store, the platform enables users to create their own individual tech stack and automate processes seamlessly via Make.com. Its simple, intuitive interface ensures ease of use, while its unmatched flexibility sets it apart as one of the most adaptable systems on the market.
Germany
Germany
GM
Large Hotel
10
PMS review
Front Office Manager from 50-74 room City Center Hotel in Uster (Switzerland)
Verified
3 months ago
It's always up to date! Sometimes even too much! Market requirements are being considered. Open source is advantageous. It helps to develop the program.
Switzerland
Switzerland
Front Office Manager
Mid-Sized Hotel
10
The heart of our tech stack
Head of Operations from 100 to 199 room Extended Stay & Serviced Apartment in Freiburg im Breisgau (Germany)
Verified
3 months ago
What I particularly like is the simplicity and therefore the user-friendliness of the PMS. It has all the functions we need and, thanks to the open API, can be quickly connected to our other systems. The system runs almost flawlessly and there are no downtimes, unlike what I have experienced with other providers. Even after five years of us...
Germany
Germany
Head of Operations
Large Hotel
10
PMS on a new level
CEO from 100 to 199 room Bed & Breakfast & Inn in Berlin (Germany)
Verified
3 months ago
Completely open API. Complete freedom to use additional software solutions in the form of apps. Cost reduction compared to traditional PMS systems. Excellent support.
Germany
Germany
CEO
Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Flexibility and Inventory Management: It is designed to be the "most flexible PMS," easily supporting various types of inventory like long stays, rooms, meetings, beds, and parking. Fast Integration and Migration: Most customers can migrate to Apaleo in less than seven days, and it offers over 200 apps in the Apaleo Store for easy extension of its core features. Lowest Cost of Ownership (TCO): It follows a "lean approach" to PMS, charging only for the features needed and explicitly stating there are never fees for set-up, licensing, maintenance, or integrations. Multi-Property Design: It provides a unified infrastructure for entire chains, allowing for one login for all properties, cloning based on templates, and a single view of data across all locations. Open Tech and API: It is built on an industry-leading API, allowing users to easily build and connect their own applications. Integrated Payments: It centralizes all transactions for better reconciliation, supports easy payment automation via APIs, and is PSD2 and PCI DSS certified. Ease of Use: According to one customer, the system is "so easy to use that staff can be trained and working with the system immediately."
Showing all answers to: "What does this product or service do well?"
Flexibility and Inventory Management: It is designed to be the "most flexible PMS," easily supporting various types of inventory like long stays, rooms, meetings, beds, and parking.
Fast Integration and Migration: Most customers can migrate to Apaleo in less than seven days, and it offers over 200 apps in the Apaleo Store for easy extension of its core features.
Lowest Cost of Ownership (TCO): It follows a "lean approach" to PMS, charging only for the features needed and explicitly stating there are never fees for set-up, licensing, maintenance, or integrations.
Multi-Property Design: It provides a unified infrastructure for entire chains, allowing for one login for all properties, cloning based on templates, and a single view of data across all locations.
Open Tech and API: It is built on an industry-leading API, allowing users to easily build and connect their own applications.
Integrated Payments: It centralizes all transactions for better reconciliation, supports easy payment automation via APIs, and is PSD2 and PCI DSS certified.
Ease of Use: According to one customer, the system is "so easy to use that staff can be trained and working with the system immediately."
Apaleo stands out for its API-first architecture, which makes it exceptionally flexible and developer-friendly. Unlike traditional PMS solutions that often lock users into predefined workflows, Apaleo enables modern hoteliers to design their own operational processes around a robust and reliable PMS core. Its open platform encourages innovation — allowing properties to connect, customize, and automate their tech stack effortlessly. Additionally, Apaleo’s recent move toward AI-driven MCP (Marketplace Communication Platform) functionality demonstrates forward-thinking leadership in leveraging artificial intelligence to streamline system interactions and enhance automation across hospitality operations.
What Apaleo does really well? It keeps things lean. No fluff, no bloated legacy nonsense. Just a clean, open platform that makes it easy for hoteliers to build the tech stack of their dreams. With plug-and-play flexibility, real-time connectivity and an API-first mindset, Apaleo gives you full control to create exactly what fits your operations—nothing more, nothing less. It’s made for teams who want freedom to move fast and stay efficient.
Apaleo uses cutting-edge technology and it's a PMS designed to suit all types of properties. It combines advanced functionality with exceptional ease of implementation. With its flexible workflows and seamless integration with various providers, it is an excellent solution for driving innovation.
Apaleo offers a PMS that allows hoteliers to manage their operations efficiently. Their PMS includes a user-friendly interface, customizable workflows, and seamless integrations with various third-party providers.
Question:
What differentiates this product or service from the competition?
Answer:
Open API and Flexibility: It is promoted as having an open, API-first architecture which allows customers to easily build their own applications and connect to a vast ecosystem of over 200 external apps. This focus on an "open tech" foundation gives it a high degree of flexibility and customization that moves beyond what a traditional, closed system can offer. Lowest Total Cost of Ownership (TCO): The pricing model follows a lean, pay-for-what-you-use approach. A significant advantage is the explicit guarantee of no fees for set-up, licensing, maintenance, or integrating with other services. This can result in a much lower TCO compared to other platforms that might charge for these services. Speed of Migration: Customers report exceptionally fast migration times, with many completing the switch to the new system in less than seven days. This rapid deployment capability minimizes operational downtime, which is a critical benefit over systems with long, complex implementation periods. Diverse Inventory Management: The platform is built to handle highly varied inventory types, allowing users to sell everything from standard rooms and long stays to meeting spaces, beds, and even parking, all under a unified reservation system. This is crucial for modern, mixed-use hospitality concepts that require flexibility beyond a traditional room-centric PMS.
Showing all answers to: "What differentiates this product or service from the competition?"
Open API and Flexibility: It is promoted as having an open, API-first architecture which allows customers to easily build their own applications and connect to a vast ecosystem of over 200 external apps. This focus on an "open tech" foundation gives it a high degree of flexibility and customization that moves beyond what a traditional, closed system can offer.
Lowest Total Cost of Ownership (TCO): The pricing model follows a lean, pay-for-what-you-use approach. A significant advantage is the explicit guarantee of no fees for set-up, licensing, maintenance, or integrating with other services. This can result in a much lower TCO compared to other platforms that might charge for these services.
Speed of Migration: Customers report exceptionally fast migration times, with many completing the switch to the new system in less than seven days. This rapid deployment capability minimizes operational downtime, which is a critical benefit over systems with long, complex implementation periods.
Diverse Inventory Management: The platform is built to handle highly varied inventory types, allowing users to sell everything from standard rooms and long stays to meeting spaces, beds, and even parking, all under a unified reservation system. This is crucial for modern, mixed-use hospitality concepts that require flexibility beyond a traditional room-centric PMS.
Apaleo’s API-first philosophy is more than a technical choice — it’s a strategic positioning. It drastically reduces integration friction for partners and developers, fostering a fast-growing ecosystem of connected solutions. This openness enables hotels and tech providers to build and extend functionality without dependency on closed vendor roadmaps. Furthermore, Apaleo is the first PMS to introduce an MCP concept, redefining how PMS platforms can act as intelligent hubs for data, automation, and AI-powered communication.
Radical openness.
While most PMS providers still operate as closed ecosystems or charge a fortune for integrations, Apaleo is API-first and truly open. Every function is accessible via API, and every integration—whether it’s a guest messaging tool, a payment gateway or a revenue system—can be added without begging your PMS vendor or waiting months.
That means tech-savvy hotel teams can move fast, automate like pros, and scale without friction. It’s not just a PMS, it’s an infrastructure play—built for modularity, not monoliths. In a nutshell: Apaleo is not trying to do it all. It’s making sure you can do it your way.
Apaleo is an open PMS enabling effortless integration with a wide range of third-party providers. Hoteliers can seamlessly connect external applications or create custom solutions to meet their property's unique needs and enhance guest experiences.
One of the key differentiators of Apaleo's product is its open API architecture, which allows for seamless integrations with various third-party providers. This enables hotels to customize their technology stack and optimize their operations based on their specific needs. Overall, Apaleo's focus on customization, flexibility, and affordability sets them apart from their competitors in the hotel management technology space.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Before your go-live date, you must meticulously design and finalize your entire required technology ecosystem and operational processes. Since Apaleo is an "Open PMS" that functions as a lean, flexible core, its power comes from integrating with external apps (your chosen tech stack). Do not treat the system migration as a simple swap of one PMS for another. Instead: Define Your Stack: Determine every single application you need (for Revenue Management, CRM, Upselling, Keyless Entry, etc.) and confirm all integrations are connected, tested, and fully functional. Map New Processes: Be aware that the move to a highly flexible, open platform may require changing established operational routines. Map out all possible processes—from check-in/out flows to payment handling and accounting schemes—to ensure they align with your new, integrated tech stack before the system goes live. Thorough preparation of the full tech stack and accompanying processes is the key to successfully leveraging the flexibility and speed of this platform.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Before your go-live date, you must meticulously design and finalize your entire required technology ecosystem and operational processes.
Since Apaleo is an "Open PMS" that functions as a lean, flexible core, its power comes from integrating with external apps (your chosen tech stack). Do not treat the system migration as a simple swap of one PMS for another. Instead:
Define Your Stack: Determine every single application you need (for Revenue Management, CRM, Upselling, Keyless Entry, etc.) and confirm all integrations are connected, tested, and fully functional.
Map New Processes: Be aware that the move to a highly flexible, open platform may require changing established operational routines. Map out all possible processes—from check-in/out flows to payment handling and accounting schemes—to ensure they align with your new, integrated tech stack before the system goes live.
Thorough preparation of the full tech stack and accompanying processes is the key to successfully leveraging the flexibility and speed of this platform.
If you’re evaluating Apaleo, my key advice would be to spend time exploring the Apaleo Store and ecosystem. The true power of Apaleo lies not just in its PMS core, but in its API-first openness and ever-expanding marketplace of integrated solutions. By carefully selecting complementary tools—whether for guest engagement, revenue management, or operations—you can build a tech stack perfectly tailored to your property’s unique needs.
Also, keep a close eye on Apaleo’s MCP (Marketplace Communication Platform) initiative. It’s a promising direction that could change how systems communicate and automate workflows across your tech stack.
Come with a clear vision of your ideal tech stack!
This platform shines when you know what you want: the CRM you love, the RMS that works best for your segment, the guest journey tool that fits your brand. Apaleo won’t box you in. It gives you the freedom to plug in best-of-breed tools and automate workflows that make sense for your operation.
So don’t treat it like a traditional PMS. Treat it like the tech foundation of your hotel’s future.
As with any technology, it's important to research your requirements first. However, I can confidently say that Apaleo has an excellent team and is a pleasure to work with. Their integration with SiteMinder is solid and works seamlessly.
My advice to a hotelier considering Apaleo's product would be to explore the flexibility of their system and take advantage of the customizable workflows to tailor the platform to their specific needs. Apaleo's platform offers a range of features and tools that can help streamline operations and enhance the guest experience.
Recommended by
Katharina Ostermeier
Assistentin der Geschäftsführung
@
Zsuzsanna Albrecht Hospitality Consulting
Tobias Roelen-Blasberg
Co-Founder
@
Mara Solutions
Julia Schröder
Sales Director DACH
@
Bookboost
Lina Gorga
Snr Manager Ecosystem Partnerships
@
Siteminder
Krystal De Anda
Sr Strategic Partnerships Manager
@
Lighthouse
Katharina Ostermeier
Assistentin der Geschäftsführung
@
Zsuzsanna Albrecht Hospitality Consulting
Tobias Roelen-Blasberg
Co-Founder
@
Mara Solutions
Julia Schröder
Sales Director DACH
@
Bookboost
Lina Gorga
Snr Manager Ecosystem Partnerships
@
Siteminder
Krystal De Anda
Sr Strategic Partnerships Manager
@
Lighthouse
Moritz Klussmann
CEO & Founder
@
Customer Alliance
Lina Gorga
Senior Manager, Ecosystem and Strategic Partnerships
@
SiteMinder
Nikolaos Tsitsoulis
Co-Founder & Commercial Director
@
Hotellab
Erlendur Steinn Gudnason
Chief Operating Officer
@
Sweeply
Michael McCartan
Chief Growth Officer
@
Atomize
Ricardo da Silva
Marketing & Partnership Manager
@
UpsellGuru
Julia Schroeder
Head of Sales
@
Hotellistat
Malika Faccini
Marketing Manager
@
Bowo
Sonja Kriedemann
Integrations
@
Guestrevu
Aljaz Ketis
Chief Product Officer
@
Flexkeeping
Michal Tik Genin
VP Clients & Partners
@
EasyWay
Erik Tengen
Co founder
@
Oaky
Marius Donhauser
Founder&CEO
@
hotelkit
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News
apaleo GmbH
1 month ago
Valk Exclusief Selects Apaleo to Power Group-Wide Digital Transformation Across 43 Hotels
apaleo GmbH
2 months ago
Apaleo becomes first property management platform to launch MCP server, bridging AI agents with hotel systems
apaleo GmbH
5 months ago
easyHotel adopts new open hospitality platform Apaleo to help fuel future growth
apaleo GmbH
5 months ago
KONCEPT HOTELS automates over 95% of check-ins and 50% of check-outs
apaleo GmbH
5 months ago
Apaleo sets 'record' with the rollout of 7,500 citizenM rooms in 8 weeks
apaleo GmbH
6 months ago
mk | hotels cuts human-assisted calls by 50% and saves 70 hours with AI
apaleo GmbH
8 months ago
Apaleo Unveils Agent Hub, the First AI Agent Marketplace for the Hospitality Sector
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Support
Unverified
apaleo GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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