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Advanced Revenue Management Solution with in-built Channel Manager
97% recommended by 15 hotels
Zen Hospitality Solutions has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is Zen Hospitality Solutions?
Founded in 2015 | Headquarters in Singapore (Singapore) | 200 employees
ZEN eManager is a comprehensive revenue management system designed for the hospitality industry. It leverages Artificial Intelligence, Data Analytics, and real-time competitive data to optimize your pricing strategy effortlessly. This automated solution ensures your prices are always accurate, adjusting them continuously throughout the year to maximize revenue.
ZEN eManager goes beyond pricing optimization, featuring an integrated Channel Manager, Property Management System (PMS), Booking Engine, and Payment solutions. This holistic approach streamlines your hotel operations, saving you both time and money. With over 5 years of expertise and a global reach, ZEN eManager simplifies complex tasks, making hotel management easier than ever.
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This description was generated by AI which analyzed the following sources to summarize a description of Zen Hospitality Solutions products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Zen Hospitality Solutions Expert Recommendations Analyzed: 0
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Zen Hospitality Solutions's Provided Description:
"ZEN eManager is the simplest automated solution in the hospitality industry. With +5 years of experience in Revenue Management and the latest technology, we have +1000 partners worldwide. Our software uses Artificial Intelligence, Data Analytics and Competition real-time data to get your prices right. With ZEN eManager, your prices will be pushed accurately and effortlessly. Our software automatically will push new rates all-year-round, saving you time and money. Our suite also includes Channel Manager, PMS, Booking Engine, Payments & Consulting service. Managing your Hotel operations has never been easier."
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Achievements
Trending Product
This vendor's trending score is rising, ZEN eManager is the #45 most trending product in the Revenue Management Systems category (out of 70) and the #1025 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Zen Hospitality Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Zen Hospitality Solutions to Top Alternatives
We just joined several months but we can say they adapt fast and we adopting fast too. Just because it is easy adaptation due to simple system. We get bookings from sources we never thought we could get ones.
What do you dislike or think could be improved?
Take a few moments to load, which is understandable but it could load faster. Such an interesting software, using technologies here and there but we can still feel the human touch... Teams are responsive and intuitively matching our requests and needs. !!!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
5.0/5
We just joined several months but we can say they adapt fast and we adopting fast too. Just because it is easy adaptation due to simple system. We get bookings from sources we never thought we could get ones.
Zen is beneficial for property like us because they are dynamically flexible to our request and great overview on changing things without hassle. Button functions serve its function, simple and user friendly. Clean panel, technical support available, manager account very patient during onboarding training. By far nice first impressions since using till now
What do you dislike or think could be improved?
The layout is pretty interesting already, but it might can improve if they can work on the graphic design, the visual imageries it can elevate the user experience
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
Zen is beneficial for property like us because they are dynamically flexible to our request and great overview on changing things without hassle. Button functions serve its function, simple and user friendly. Clean panel, technical support available, manager account very patient during onboarding training. By far nice first impressions sinc...
Despite today's low occupancy because of rising cases in Indonesia for several months, our decision to get onboard with Zen rooms has been spot on. Our property located in a tourist place and their recommendations are just what we need. They cater the high-end technology and brought it to small-medium property management like us. So it is dependable. The coherence built-in system of Channel Manager with PMS aids to automatically reload allotments and their autopilot system reduces operational hassle. I can see easily the reports visual on dashboard.
What do you dislike or think could be improved?
Nothing to worry in trying out this product. We get what we need. By partnering with zen, we got a channel manager, we got property management system, we got automated report, and we always assisted for their after-sales service. On top of it all, we get the huge help needed to make us more visible online from Google My Business setup, to many OTA listings.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Despite today's low occupancy because of rising cases in Indonesia for several months, our decision to get onboard with Zen rooms has been spot on. Our property located in a tourist place and their recommendations are just what we need. They cater the high-end technology and brought it to small-medium property management like us. So it is d...
Let me start by telling you a bit of background story here. I have several apartments that I must to manage for daily rent. I'm using excel and manual books and it could be overwhelming too. Especially for apartment type with strict health protocols and restrictions. I'm offered by a friend so I join Zen. At first I thought, what will I do with this sophisticated system? Wouldn't it be too much and too expensive? I'll tell you what, I was wrong. Because Zen system were so affordable that a small apartment owner like me able to access the 'big hotels competitive advantage'. No more noting through manual books and focusing on hearsay of floor price or current rates. I could leave it all to the system technology with ease. I am adopting competitive advantage at fair price.
What do you dislike or think could be improved?
I need a tool to manage the online presence seamlessly. Zen provided just that. So far so good I don't think I have anything else to complaint about their service.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Let me start by telling you a bit of background story here. I have several apartments that I must to manage for daily rent. I'm using excel and manual books and it could be overwhelming too. Especially for apartment type with strict health protocols and restrictions. I'm offered by a friend so I join Zen. At first I thought, what will I do...
-> They have built-in channel manager with PMS that's easy for us as administrators to use.
-> The user interface looks clean and dynamic. It does not take awhile to load and rarely facing difficulties in operating it on daily basis.
-> They have savvy team to help and have great training tools. We can have the training online through conference video calls or just by watching their online videos if I or the team need to go back and study new functionalities.
-> Zen have buttons that is functional and easy to understand because they have it in local language (Bahasa Indonesia).
-> Especially when we often changes in shifts and front officers, it is important to not having too complicated system that's ended up making our work inefficient.
What do you dislike or think could be improved?
-> No, I think Zen is Professional.
-> So far so good. Very functional and easy to adapt, as I said, intuitively easy to use.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
-> They have built-in channel manager with PMS that's easy for us as administrators to use.
-> The user interface looks clean and dynamic. It does not take awhile to load and rarely facing difficulties in operating it on daily basis.
-> They have savvy team to help and have great training tools. We can have the training online through con...
revenue managing taking most of our time but since we're joining ZEN and using their service, everything went so well so far. our task become simpler and didn't take much time. we love on how the automation pricing work base on the occupancy rate so the pricing will automatically adjusted base on our demand (of course we set the command first beforehand, and it's really simple)
What do you dislike or think could be improved?
the services provided are really good, I hope our partnership will go well as always and we can get extra discount for the service in the future lol
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
4.0/5
revenue managing taking most of our time but since we're joining ZEN and using their service, everything went so well so far. our task become simpler and didn't take much time. we love on how the automation pricing work base on the occupancy rate so the pricing will automatically adjusted base on our demand (of course we set the command fir...
As a manager, it is crucial to use not only correct, but best RMS. Choosing the right one, will not only get the job done faster, but helping overall management performance to improve. Changes for the better, we are so happy with how intuitively top-notch the system and how considerate they were by sharing clear guidelines to navigate us and the applicable insights. Very detailed, prompt assistance, so we have not only full control but also cutting-edge technology with such reasonable price. Appreciate the support throughout the challenging year.
What do you dislike or think could be improved?
Every additional function is a well-contributed advantage. It will be appreciated if they offer on-demand training videos. Especially when our teams must be replaced. It will be less hassle to re-train the new team members while waiting for re-training scheduling. Just provide videos and its good to go. Other than this, I recommend this system as a strategic tool for automating your revenue management. Gem.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5
As a manager, it is crucial to use not only correct, but best RMS. Choosing the right one, will not only get the job done faster, but helping overall management performance to improve. Changes for the better, we are so happy with how intuitively top-notch the system and how considerate they were by sharing clear guidelines to navigate us an...
Easy to use is the highlight. Mobile phone friendly, sophisticated price recommendations, prompt tech-support. I can easily make changes in one click and they provide helpful data visualization just in one software.
What do you dislike or think could be improved?
Completely happy with ZEN, I would recommend small to medium hoteliers to join me using this software and increase the revenue.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Easy to use is the highlight. Mobile phone friendly, sophisticated price recommendations, prompt tech-support. I can easily make changes in one click and they provide helpful data visualization just in one software.
Product: Easy system to use. They provide tools to aid market positioning forecast. Their team able to inform us latest information of OTA insights and current campaigns. The Artificial Intelligence helps to perform price automation which makes our decision-making efficient and spot-on! By using such rich data points to give better recommendations, we are confident to let their auto pilot tool do most of the work in pricing our Hotel.
Customer engagement: They have their team dedicated to assist according to our needs, flexible to cater our request and making adjustment needed. Overall, we have a pleasant partnership with ZEN.
Partnership: The team is very professional and quite helpful because they are solution-oriented. They simplifies the revenue management from manual to automated, providing good support, always tries to give us prompt response.
What do you dislike or think could be improved?
Seamless connectivity of channel manager and PMS to support real-time allotments and rate changes have rooms for improvement. That's for sure.
Summary: Their system is the answer to bounce back the Covid-19 crisis. As a conclusion, with ZEN it seems like you get almost everything with a reasonable and affordable service fee. All in one system. Keep on improving, ZEN!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
Product: Easy system to use. They provide tools to aid market positioning forecast. Their team able to inform us latest information of OTA insights and current campaigns. The Artificial Intelligence helps to perform price automation which makes our decision-making efficient and spot-on! By using such rich data points to give better recommen...
Advanced technology ZEN RMS have able to do bulk updates supporting fluid rates changes and offer automatic price recommendations. This surely helps our hotel to forecast upcoming bookings demands and mitigate demand changes faster than competitor, especially on market recovery like right now.
What do you dislike or think could be improved?
Not much to add, really. What a great solution to support us recover faster than the competitors. One of value for money software to choose in the market.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
N/A
Advanced technology ZEN RMS have able to do bulk updates supporting fluid rates changes and offer automatic price recommendations. This surely helps our hotel to forecast upcoming bookings demands and mitigate demand changes faster than competitor, especially on market recovery like right now.
ZEN eManager is fully automated revenue management system. It calculates the prices of all room types for the next 365. It's simple and easy-to-use with intuitive and great UI. Customer support team is very friendly.
Showing all answers to:
"What does this product or service do well?"
Bhavin Patel
Key Accounts and Consultant
@
eZee Technosys
June 23, 2021,
Bhavin Patel
has seen a demo of
Zen Hospitality Solutions
ZEN eManager is fully automated revenue management system. It calculates the prices of all room types for the next 365. It's simple and easy-to-use with intuitive and great UI. Customer support team is very friendly.
Michail Tzouvelekis
Director of Global Marketing
@
Fornova
June 16, 2021,
Michail Tzouvelekis
has seen a demo of
Zen Hospitality Solutions
This is a very user friendly but comprehensive Revenue Management Solution (RMS) that has been proven to result in an increase in revenue of +30% on average, via 24/7 smart future pricing. It is powered by Artificial Intelligence (AI) and it is the product of 5 years of continuous development, testing, and improvements.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates ZEN eManager from others is, It gives analytic reports with competition data, that is the best part. Its AI-Pricing Model is really impressive. It optimizes prices based on market conditions, historical data which helps in decision making
Showing all answers to:
"What differentiates this product or service from the competition?"
Bhavin Patel
Key Accounts and Consultant
@
eZee Technosys
June 23, 2021,
Bhavin Patel
has seen a demo of
Zen Hospitality Solutions
What differentiates ZEN eManager from others is, It gives analytic reports with competition data, that is the best part. Its AI-Pricing Model is really impressive. It optimizes prices based on market conditions, historical data which helps in decision making
Michail Tzouvelekis
Director of Global Marketing
@
Fornova
June 16, 2021,
Michail Tzouvelekis
has seen a demo of
Zen Hospitality Solutions
I was impressed by how easy to use this RMS is. The interface is very user friendly, and you don't have to be a Revenue Manager to understand and use it. I can see this being used by Owner/Operators of smaller independent properties anywhere in the world, to save them time and increase their ADR.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
When I took a demo of Zen eManager, the software used to take up to 1 minute to update the prices. But, after I gave the feedback, their product team has improved the efficiency and now prices are updated instantly. It is most recommended revenue management software for hotels. At least take a demo and see it yourself.
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Bhavin Patel
Key Accounts and Consultant
@
eZee Technosys
June 23, 2021,
Bhavin Patel
has seen a demo of
Zen Hospitality Solutions
When I took a demo of Zen eManager, the software used to take up to 1 minute to update the prices. But, after I gave the feedback, their product team has improved the efficiency and now prices are updated instantly. It is most recommended revenue management software for hotels. At least take a demo and see it yourself.
Michail Tzouvelekis
Director of Global Marketing
@
Fornova
June 16, 2021,
Michail Tzouvelekis
has seen a demo of
Zen Hospitality Solutions
The product does not include the option to manage promotions yet, but the product team is bringing constant updates and the customer service is very friendly and helpful. I would recommend that all hoteliers considering an RMS ask for a demo of this product.
Zen Hospitality Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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HT Score
0/100
Recommended
97%
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