ZEN eManager

Ranked 14 (out of 51) in Revenue Management Systems

Revenue Management Systems

Advanced Revenue Management Solution with in-built Channel Manager

Ratings Snapshot

Certificate of Excellence
Read 15 reviews
97%
Recommend
HTR Score icon
HT SCORE
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #14 out of 51 in Revenue Management Systems

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

Zen Hospitality Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

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ZEN eManager Overview

Top Alternative: Gamechanger by Duetto

ZEN eManager Overview

ZEN eManager is the simplest automated solution in the hospitality industry. With +5 years of experience in Revenue Management and the latest technology, we have +1000 partners worldwide. Our software uses Artificial Intelligence, Data Analytics and Competition real-time data to get your prices right. With ZEN eManager, your prices will be pushed accurately and effortlessly. Our software automatic...

About Zen Hospitality Solutions

Founded in 2015 | Headquarters in Singapore Singapore | 200 employees

ZEN Hospitality Solutions is the first ever company providing a full range of services to independent hotels in Southeast Asia. We help hoteliers become the bes...

Integrates with

  • Booking Engine
  • Channel Managers
  • Property Management Systems
Browse integrations (4 verified)

Pros & Cons

Like 97% recommend

Hotel Owner from Budget

- Versatile and easy to use - Their continuous effort to improve the platform - User friendly - Customer Tech support team available to assist

Admin from Boutique

-> They have built-in channel manager with PMS that's easy for us as administrators to use. -> The user interface looks clean and dynamic. It does not take awhile to load and rarely facing difficulties in operating it o...

Manager from Boutique in

Advanced technology ZEN RMS have able to do bulk updates supporting fluid rates changes and offer automatic price recommendations. This surely helps our hotel to forecast upcoming bookings demands and mitigate demand cha...

Properties Manager from Other

Every additional function is a well-contributed advantage. It will be appreciated if they offer on-demand training videos. Especially when our teams must be replaced. It will be less hassle to re-train the new team membe...

Owner from Vacation Rental

System response time. Sometimes it look awhile to load bulk data, which is understandable. By far it doesn't really matter much as I believe they are constantly improving on this too.

Operations Manager from Budget

- We believe the application for mobile phone is a great way to start improve as hoteliers might have to be mobile and still need to monitor the rates and also operational (eg: reporting, observation) - Furthermore, not...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

ZEN eManager is fully automated revenue management system. It calculates the prices of all room types for the next 365. It's simple and easy-to-use with intuitive and great UI. Customer support team is very friendly.

by Bhavin Patel (eZee Technosys) on June 23, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

What differentiates ZEN eManager from others is, It gives analytic reports with competition data, that is the best part. Its AI-Pricing Model is really impressive. It optimizes prices based on market conditions, historical data which helps in decision making

by Bhavin Patel (eZee Technosys) on June 23, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

When I took a demo of Zen eManager, the software used to take up to 1 minute to update the prices. But, after I gave the feedback, their product team has improved the efficiency and now prices are updated instantly. It is most recommended revenue management software for hotels. At least take a demo ...

by Bhavin Patel (eZee Technosys) on June 23, 2021

See more answers (1)
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Zen Hospitality Solutions Alternatives

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GETTING STARTED

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Features

  • Dynamic Pricing
  • Price sensitivity modeling
  • Fully automated revenue management
  • "What-if" scenario analysis
  • Guided workflows
  • Group pricing & evaluation
  • Channel management
  • Analytics dashboard
  • Multi-property Management
  • Open API
  • Mobile App
  • Inventory Management
  • Open Pricing
  • Lost Business Data
  • Automated Room-Type Pricing
  • 365-Day Forward Pricing
  • Dynamic Price Hierarchy Control
  • Real-time price optimization
  • Alternate Property Reccomendations
  • Alternate Stay Date Recommendations
  • Five-Year Forecasting
  • Smart Spreading Technology
  • Financial Forecast Builder
  • Scheduled Reports
  • Custom Reports
  • Single Sign-On
  • Enterprise Business Guidelines
  • Mobile Friendly Design
  • Future Market Demand Data
  • Price Explanation
  • Controlled Automation

Active Markets

MARKETS SERVED
  • South America
  • North America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Indonesia

15 Verified Zen Hospitality Solutions Reviews

Likelihood to Recommend
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This vendor is 83% below the category average..

August 20, 2021

ZEN eManager Review: Overtop!

Property Owner from Bed & Breakfast in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We just joined several months but we can say they adapt fast and we adopting fast too. Just because it is easy adaptation due to simple system. We get bookings from sources we never thought we could get o...

What do you dislike or think could be improved?

Take a few moments to load, which is understandable but it could load faster. Such an interesting software, using technologies here and there but we can still feel the human touch... Teams are responsive ...

Customer Support
4
Ease of Use
5
Value for money
4
Implementation
5

August 19, 2021

ZEN eManager Review: HELPFUL

Agent Apartment from Serviced Apartment in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Zen is beneficial for property like us because they are dynamically flexible to our request and great overview on changing things without hassle. Button functions serve its function, simple and user frien...

What do you dislike or think could be improved?

The layout is pretty interesting already, but it might can improve if they can work on the graphic design, the visual imageries it can elevate the user experience

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

August 13, 2021

ZEN eManager Review: Intuitively Easy to Use

Admin from Boutique in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

-> They have built-in channel manager with PMS that's easy for us as administrators to use. -> The user interface looks clean and dynamic. It does not take awhile to load and rarely facing difficulties i...

What do you dislike or think could be improved?

-> No, I think Zen is Professional. -> So far so good. Very functional and easy to adapt, as I said, intuitively easy to use.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 13, 2021

ZEN eManager Review: Affordable Tools, Professional Result

Apartment Units Owner from Other in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Let me start by telling you a bit of background story here. I have several apartments that I must to manage for daily rent. I'm using excel and manual books and it could be overwhelming too. Especially fo...

What do you dislike or think could be improved?

I need a tool to manage the online presence seamlessly. Zen provided just that. So far so good I don't think I have anything else to complaint about their service.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 13, 2021

ZEN eManager Review: Good Rising System with Attested Team

Manager from Vacation Rental in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Despite today's low occupancy because of rising cases in Indonesia for several months, our decision to get onboard with Zen rooms has been spot on. Our property located in a tourist place and their recomm...

What do you dislike or think could be improved?

Nothing to worry in trying out this product. We get what we need. By partnering with zen, we got a channel manager, we got property management system, we got automated report, and we always assisted for t...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 09, 2021

ZEN eManager Review: Making revenue management easy peasy with ZEN eManager

Hotel Manager from Budget in (Indonesia)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

revenue managing taking most of our time but since we're joining ZEN and using their service, everything went so well so far. our task become simpler and didn't take much time. we love on how the automati...

What do you dislike or think could be improved?

the services provided are really good, I hope our partnership will go well as always and we can get extra discount for the service in the future lol

Customer Support
4
Ease of Use
4
Value for money
5
Implementation
4

Pricing

Freemium (hotel can trial for free)
60 day trial
Monthly subscription (Flat)
Less than $500/month
Monthly subscription (/room/month)
Less than $3/room/month

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Popular ZEN eManager Integrations

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eZee Reservation

Hotel booking engine for providing guests a quick and smooth reservation experience requiring minimum efforts while using their PC, smart phones or tablets. Generate higher revenues by allowing your guests to avail special offers, promo codes and ability to do group bookings.

View all (4 Zen Hospitality Solutions Integrations)