Call Center Manager

1.5980444788467 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes on a regular basis. Gamechanger brings everything to one place and allows you to maximize revenue based on demand, data from prior years, and even allows you to make multiple changes in one day. It allows a system for casino guests to get rewards ...

Call Center Manager

1.5980444791711 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes ...

Director of Strategic Marketing

1.5980444793645 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual ...

Vice President of Casino & Resort Operations

2.1464315762784 months ago

Verified

... User Friendly Platform For Revenue Strategy With Solid Results ...

Vice President of Casino & Resort Operations

2.1464315764117 months ago

Verified

... The process to analyze and change rates is direct and quick. You can modify your rates easily and track your results. The program has significantly improved our pricing over the last 2 years that we have used it. Additionally, the customer support is first rate. Any questions that we ask are promptly ...

General Manager

1.9206251249268 months ago

Verified

... Amazing customer success team, they are truly committed to making sure users are using the program to its full potential and are not left hanging when questions or problems arise. Intuitive and ...

General Manager

1.9206251250586 months ago

Verified

... Amazing customer success team, they are truly committed to making sure users are using the program to its full potential and are not left hanging when questions or problems arise. Intuitive and ...

General Manager

1.9206251252024 months ago

Verified

... Amazing customer success team, they are truly committed to making sure users are using the program to its full potential and are not left hanging when questions or problems arise. Intuitive and ...

E-commerce Manager

13.307721899532 months ago

Verified

... * Nice support team and very fast to resolve the problem. Especially, Tasneem, she always keeps in touch and always support our team. * Easy to look into the rate compared with the competitors and ...

E-commerce Manager

13.307721899682 months ago

Verified

... * Nice support team and very fast to resolve the problem. Especially, Tasneem, she always keeps in touch and always support our team. * Easy to look into the rate compared with the competitors and ...

Corporate Director of Revenue Strategy

2.1464315772431 months ago

Verified

... 1. The efficiencies that Duetto helps create allows more time for strategic decision-making, which in turn, leads to higher revenue generation. 2. Ease of use allows for quick strategy deployment. Analyzing decisions is also easy when supplemented with their reporting tool, Scoreboard... easily the best I have seen in this space. 3. Customer service is unrivaled - response time is ultra ...

Manager

4.2109477064109 months ago

Verified

... The ease of understanding rate changes and recommendations. The support is excellent. I have not encountered any issues that could not be quickly resolved—delivered what they promised. We easily make revenue and ADR decisions and drive growth in both areas. I like the stay recommendations. The system is straightforward to use. Quick and responsive. The team ...

Manager

4.2109477065569 months ago

Verified

... The ease of understanding rate changes and recommendations. The support is excellent. I have not encountered any issues that could not be quickly resolved—delivered what they promised. We easily make revenue and ADR decisions and drive growth in both areas. I like the stay recommendations. The system is straightforward to use. Quick and responsive. The team ...

2.7270767389639 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as reports and data you can get from a graph and/or a chart; revenue dashboard helps you understand the dynamics in your segmentation while comparing against key data. Two-way connectivity with PMS allows instant updates and further distribution to other channels, without the need to access PMS to update pricing. This is helpful for users like me who work remote and that do not depend from on-site users to get data. Proper ...

2.7270767391043 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as reports and data you can get from a graph and/or a chart; revenue dashboard helps you understand the dynamics in your segmentation while comparing against key data. Two-way connectivity with PMS allows instant updates and further distribution to other channels, without the need to access PMS to update pricing. This is helpful for users like me who work ...

2.7270767392387 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as reports and data you can get from a graph and/or a chart; revenue dashboard helps you understand the dynamics in your segmentation while comparing against key data. Two-way connectivity with PMS allows instant updates and further distribution to other channels, without the need to access PMS to update pricing. This is helpful for users like me who work remote and that do not depend from on-site users to get data. Proper planning from the teams ...

VP, Revenue Management & Distribution, Noble House Hotels & Resorts`

3.9851412555044 months ago

Verified

... Limit hotel access by user when a brand or management company has multiple properties using the RMS. ...

Revenue Manager, Hotel Arena

3.7593348040211 months ago

Verified

... I'm really happy with the service and don't have anything I'd like changed at the moment ...

Revenue Manager

3.7593348041585 months ago

Verified

... Duetto has given us so much efficiency through making data visibile with chart, graph or just through being able to export the data in multiple ways in order to process it further. Besides that the settings can be personalized which helps with getting automation going, which ultimately save time. Forecast can be pretty accurate for most hotels, but needs the correct ...

Revenue Manager

3.7593348042888 months ago

Verified

... Forecast accuracy on transient segments is great, it would help to develop a way to forecast group business as well. Same goes for ADR forecast, which could use some attention. ...

Revenue Manager

3.7593348044172 months ago

Verified

... Duetto has given us so much efficiency through making data visibile with chart, graph or just through being able to export the data in multiple ways in order to process it further. Besides that the settings can be personalized which helps with getting automation going, which ultimately save time. Forecast ...

Revenue Manager

3.7593348045482 months ago

Verified

... User friendly system with tons of interesting insights and use of open pricing! ...

Revenue Manager

3.7593348046797 months ago

Verified

... Forecast accuracy on transient segments is great, it would help to develop a way to forecast group business as well. Same goes for ADR forecast, which could use some attention. ...

Corporate DORM, Mexico

1.9206251273973 months ago

Verified

... Duetto has grown to become a competitive, powerful and time saving tool for the seasoned and not so tech saavy hoteliers alike. It's visual forecast chart and reports make visualizing business easy, and the recommendation algorithm is accurate and provides great results with relatively minimal ...

Corporate DORM, Mexico

1.9206251275343 months ago

Verified

... Duetto has grown to become a competitive, powerful and time saving tool for the seasoned and not so tech saavy hoteliers alike. It's visual forecast chart and reports make visualizing business easy, and the recommendation algorithm is accurate and provides great results with relatively minimal ...

Revenue Manager

3.9851412567062 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the ...

Revenue Manager

3.985141256844 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the different functions of the menu. The reports can be easily configured and adjusted as requested, which helps a Revenue Manager to save time with all types of analytics and forecasting. Commandcenter gives you a perfect overview of the situation of the hotel and the different charts can be personalized per user, which is also very helpful. I am also very satisfied with the collaboration of our Customer Success Manager, Fernanda Pompee, she is always very helpful and super ...

Revenue Manager

3.9851412569766 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the ...

Revenue Manager

3.9851412571199 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the different functions of the menu. The reports can be easily configured and adjusted as requested, which helps a Revenue Manager to save time with all types of analytics and forecasting. Commandcenter gives you a perfect overview of the situation of the hotel and the different charts can be personalized per user, which is also very helpful. I am also very satisfied with the collaboration of our Customer Success Manager, Fernanda Pompee, she is always very helpful and super swift ...

Revenue Manager

3.9851412572573 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the different functions of the menu. The reports can be easily configured and adjusted as requested, which helps a Revenue Manager to save time with all types of analytics and forecasting. Commandcenter gives you a perfect overview of the situation of the hotel and the different charts can be personalized per user, which is also very helpful. I am also very satisfied with the collaboration ...

DORM

3.759334805774 months ago

Verified

... Nothing, but if there is something they accept suggestions within a platform new ideas can be published and voted. if there are enough votes they try to realize it. ...

DORM

3.7593348059046 months ago

Verified

... Nothing, but if there is something they accept suggestions within a platform new ideas can be published and voted. if there are enough votes they try to realize it. ...

DORM

3.7593348060417 months ago

Verified

... Nothing, but if there is something they accept suggestions within a platform new ideas can be published and voted. if there are enough votes they try to realize it. ...

DORM

3.7593348061783 months ago

Verified

... Nothing, but if there is something they accept suggestions within a platform new ideas can be published and voted. if there are enough votes they try to realize it. ...

Cluster Revenue Manager

3.7593348063224 months ago

Verified

... Summary of Business on the Book in one stop along with pricing ...

Sr. Director of Revenue Strategy

3.5012702903345 months ago

Verified

... Keep the old 7 day rates page and dashboard as they are two of my favorite areas to digest the data in the system in a quick fashion. The new command center is a nice refresh, I wish there would have been some sort ...

Sr. Director of Revenue Strategy

3.5012702904783 months ago

Verified

... Room type pricing rules are probably my foavorite feature of duetto as we can flex pricing based on our current unconstrained demand. General pricing rules are a close second as we utilize open ...

Revenue Manager

3.4044960970635 months ago

Verified

... Pricing Strategy and Restriction Strategy. Over booking and ScoreBord. Creating reports not only saves time but aslo aids in planning. ...

General Manager

1.2109477101042 months ago

Verified

... As we were new in Revenue Management, the implementation was quite a long process but we had a great great and patient support by the entire team of DUETTO. ...

General Manager

1.2109477102371 months ago

Verified

... As we were new in Revenue Management, the implementation was quite a long process but we had a great great and patient support by the entire team of DUETTO. ...

Revenue Manager

3.2754638394056 months ago

Verified

... Very smooth system with reasonable recommendations and user friendly overview of property and market itself. Reporting tool is very intuitive and flexible ...

3.0496573879204 months ago

Verified

... - price publishing- easy-to-manage pricing strategy, restrictions, and overbooking - I like the help and support center, resource hub, segmentation ...

Revenue Manager

13.275463839673 months ago

Verified

... Duetto gives us the opportunity to plan and execute a pricing strategy that is not only entirely data driven, but also mindful of market conditions through it's OTA Insight integration, which comes ...

VP Commercial - APAC

13.243205775298 months ago

Verified

... We consider Duetto and their team as part of our team - its a true partnership and collaboration. They work closely with our business units to drive commercial outcomes and solutions to our needs. ...

VP Commercial - APAC

13.243205775435 months ago

Verified

... We consider Duetto and their team as part of our team - its a true partnership and collaboration. They work closely with our business units to drive commercial outcomes and solutions to our needs. The platform itself is very intuitive and users throughout all levels of the organization engage with the solution. The platform provides for a great ...

VP Commercial - APAC

13.243205775576 months ago

Verified

... We consider Duetto and their team as part of our team - its a true partnership and collaboration. They work closely with our business units to drive commercial outcomes and solutions to our needs. The platform itself is very intuitive and users throughout all levels of the organization engage with the solution. The platform provides for a great level of automation so that time can be re-deployed on revenue strategy and growing our business with solid results. The support and customer success is second to none, with a team of revenue professionals that not only engage on the platform, but can consult on strategy with a external ...

Revenue Manager

3.0496573886182 months ago

Verified

... Although the reports are easy to use it would sometimes be handy if we could extract full data for reporting. Good to have enhancement page though to request and vote. Not much else requires improvement and those areas that do (connectivity with Apaleo in this case) are seriously being worked on. Great team that listen ...

Revenue

2.7270767435868 months ago

Verified

... We are still in the configuration process, but we see the great potential that the tool offers us. What we highlight most is the level of detail that Duetto reaches in its strategies. ...

Revenue Manager

13.243205775977 months ago

Verified

... Excellent system to use which saves time and improves efficiency with excellent customer training and support. Very knowledgeable support team ...

Revenue Manager

13.243205776111 months ago

Verified

... Strategy planning simplified. Clear understanding on rate recommendations. Save time. Excellent Customer Support Manager. Great resource hub and training. Excellent data Duetto forecast versus ...

Revenue Project Manager

13.1464315827 months ago

Verified

... quick onboarding, variable setup, great costumer success team - Duetto’s GameChanger offers quick onboarding, flexible setup, and excellent customer success support. ...

Revenue Manager

2.5335283570307 months ago

Verified

... Professional and fast preparation, very good support, helps us to work efficiently, supports sales optimization, helps us to achieve and exceed sales targets ...

RM

11.533528357159 months ago

Verified

... In Argentina some exchange rate issues make it difficult to take recommendations. It would be great if the system could estimate inflation or external economic issues. ...

Reservations & Revenue Manager

10.24320577665 months ago

Verified

... Always quick, great, competent and flexible support! ...

Reservations & Revenue Manager

10.243205776778 months ago

Verified

... Always quick, great, competent and flexible support! ...

Reservations & Revenue Manager

10.243205776903 months ago

Verified

... Duetto has competent staff, also German speaking staff (and other languages), video calls are available and they train to build your own skills ...

Reservations & Revenue Manager

10.243205777038 months ago

Verified

... Duetto has competent staff, also German speaking staff (and other languages), video calls are available and they train to build your own skills ...

Reservations & Revenue Manager

10.24320577717 months ago

Verified

... Duetto has competent staff, also German speaking staff (and other languages), video calls are available and they train to build your own skills ...

Connectivity Engineer

8.5980444869851 months ago

Verified

... Giving access to the historical messages in the tool, without having to create a case would be great since this could help all involved areas to save time in the case of an event. Being able to track ...

Connectivity Engineer

8.5980444871132 months ago

Verified

... Giving access to the historical messages in the tool, without having to create a case would be great since this could help all involved areas to save time in the case of an event. Being able to track a possible ...

Connectivity Engineer

8.5980444872435 months ago

Verified

... Very easy going platform that help you get better revenue results. All along with automation tools, rate recommendations and a forecast module, makes a lot easier the day by day operation of the ...

Revenue Manager

4.339979971244 months ago

Verified

... One thing that differentiates Duetto is that they are always a step ahead always looking for new ways to improve performance; they listen to our necessities and help us to apply strategies to fulfill ...

VP of Revenue Analysis & Strategy

4.2109477133277 months ago

Verified

... Duetto collaborates with us to design solutions that align with each property's vision. ...

Revenue Manager

4.2109477134756 months ago

Verified

... Every interaction has been a pleasure, as they consistently go above and beyond to offer assistance. Their depth of understanding in their field is impressive, and their willingness to help out with ...

Revenue Manager

4.2109477136302 months ago

Verified

... Every interaction has been a pleasure, as they consistently go above and beyond to offer assistance. Their depth of understanding in their field is impressive, and their willingness to help out with ...

Revenue Manager

4.2109477138389 months ago

Verified

... Every interaction has been a pleasure, as they consistently go above and beyond to offer assistance. Their depth of understanding in their field is impressive, and their willingness to help out with ...

Revenue Manager

4.2109477141054 months ago

Verified

... The platform is excellent, with a lot of potential for further evolution. The team behind it is remarkably responsive and adept at troubleshooting any issues that arise. They are continuously improving and moving swiftly ...

Revenue Manager

4.2109477143668 months ago

Verified

... Every interaction has been a pleasure, as they consistently go above and beyond to offer assistance. Their depth of understanding in their field is impressive, and their willingness to help out with ...

Revenue Manager

4.2109477145942 months ago

Verified

... Every interaction has been a pleasure, as they consistently go above and beyond to offer assistance. Their depth of understanding in their field is impressive, and their willingness to help out with any questions or concerns makes them stand out. Whether you need detailed information or just a bit of guidance, their support is both reliable ...

Revenue Manager

4.2109477148268 months ago

Verified

... The platform is excellent, with a lot of potential for further evolution. The team behind it is remarkably responsive and adept at troubleshooting any issues that arise. They are continuously ...

Revenue Manager

4.2109477150403 months ago

Verified

... Every interaction has been a pleasure, as they consistently go above and beyond to offer assistance. Their depth of understanding in their field is impressive, and their willingness to help out with ...

Revenue Manager

4.2109477152513 months ago

Verified

... Every interaction has been a pleasure, as they consistently go above and beyond to offer assistance. Their depth of understanding in their field is impressive, and their willingness to help out with any questions or concerns makes them stand out. Whether you need detailed information or just a bit of guidance ...

Revenue Manager

4.2109477154596 months ago

Verified

... The platform is excellent, with a lot of potential for further evolution. The team behind it is remarkably responsive and adept at troubleshooting any issues that arise. They are continuously ...

Director of Sales

4.1786896511559 months ago

Verified

... We have had an incredible experience with the platform, as a hotel it took us a while to implement and understand a little how the tool works, however, all the time they have been working hand in ...

Director of Sales

4.1786896513609 months ago

Verified

... For new users, I think it is important to have more detailed training, especially once the implementation training has been done. We know that everything is on the platform, however, there are times ...

Director of Sales

4.1786896515681 months ago

Verified

... For new users, I think it is important to have more detailed training, especially once the implementation training has been done. We know that everything is on the platform, however, there are times when it is necessary to have a refresher on what you need to know, such as basics ...

Director of Sales

4.1786896517895 months ago

Verified

... For new users, I think it is important to have more detailed training, especially once the implementation training has been done. We know that everything is on the platform, however, there are times when it is necessary to have a refresher on what you need to know, such as basics and something more detailed to be able to take advantage of everything Duetto has to offer. Likewise, I think it is important to make a quicker ...

Director of Sales

4.1786896520225 months ago

Verified

... We have had an incredible experience with the platform, as a hotel it took us a while to implement and understand a little how the tool works, however, all the time they have been working hand in hand with us, Cornelio ...

Revenue Manager

4.1786896522248 months ago

Verified

... It was allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and respond to queries effciently. They also provide effcient assistance on ...

Revenue Manager

4.1786896524496 months ago

Verified

... It was allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and respond to queries effciently. They also provide effcient assistance on ...

Revenue Manager

4.1786896526557 months ago

Verified

... It was allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and respond to queries effciently. They also provide effcient assistance on ...

Revenue Manager

4.1786896528592 months ago

Verified

... It was allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and respond to queries effciently. They also provide effcient assistance on ...

Revenue Manager

4.1786896530589 months ago

Verified

... It was allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and respond to queries effciently. They also provide effcient assistance on ...

Revenue Manager

4.1786896532829 months ago

Verified

... It was allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and respond to queries effciently. They also provide effcient assistance on ...

Revenue Manager

4.178689653504 months ago

Verified

... It was allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and respond to queries effciently. They also provide effcient assistance on ...

Revenue Manager

4.1786896537082 months ago

Verified

... Realtime optimization for daily analysis. Forecast and budget optimization. Rate increase. Displacement analysis Group analysis. Monthly follow-up to optimize the use of the tool. The Customer team ...

Revenue Manager

4.178689653909 months ago

Verified

... Realtime optimization for daily analysis. Forecast and budget optimization. Rate increase. Displacement analysis Group analysis. Monthly follow-up to optimize the use of the tool. The Customer team ...

IT Manager

4.1786896541334 months ago

Verified

... The team is exceptionally professional and highly skilled. ...

IT Manager

4.1786896543448 months ago

Verified

... They have fulfilled all our expectations and have a broad knowledge of the business. Their ability to analyze and solve problems is outstanding. They have provided support at all times. We highly ...

IT Manager

4.1786896545617 months ago

Verified

... They have fulfilled all our expectations and have a broad knowledge of the business. Their ability to analyze and solve problems is outstanding. They have provided support at all times. We highly ...

IT Manager

4.1786896547984 months ago

Verified

... They have fulfilled all our expectations and have a broad knowledge of the business. Their ability to analyze and solve problems is outstanding. They have provided support at all times. We highly ...

Gerente Ventas Regional

4.0496573969721 months ago

Verified

... The Platform Seems Very Good To Me, It Is Quite Complete, It Is A Good Help Option And Very Useful, Thank You ...

CCO

3.9851412681844 months ago

Verified

... High potential and date-driven RMS that builds on innovation and customer needs. ...

CCO

3.9851412685088 months ago

Verified

... highly data driven pricing, algorithms based on passed, current and future data, forecasting to maximize revenue growth, very hands-on and cooperative team who incorporates customer feedback/needs/insights; high potential for "yield everything" as they combine all relevant KPI and data within one ecosystem; collaborative ...

CCO

3.9851412687339 months ago

Verified

... High potential and date-driven RMS that builds on innovation and customer needs. ...

CCO

3.9851412689688 months ago

Verified

... highly data driven pricing, algorithms based on passed, current and future data, forecasting to maximize revenue growth, very hands-on and cooperative team who incorporates customer ...

Revenue Manager

3.98514126921 months ago

Verified

... The support chat should be flexible in adding a screenshot to prove the failure we are referring to. Most of the times we need to continue by email. ...

Revenue Manager

3.9851412694418 months ago

Verified

... The support chat should be flexible in adding a screenshot to prove the failure we are referring to. Most of the times we need to continue by email. ...

Revenue Manager

3.9851412696834 months ago

Verified

... I've only been using Duetto for 2 weeks, but it's a very user-friendly system. You can navigate and receive data at a glance that is also reliable. I'm about to take the training modules, but between doing my own research and all the advice ...

Hotel Sales & Catering

3.9528832054163 months ago

Verified

... Rate updates on the players could be done more often. Sales history for our region could be helpful for future planning and rate plans. ...

Revenue Coordinator

3.8883670766234 months ago

Verified

... Our monthly call - i.e. personal contact and lively exchange, passing on innovations and assistance. thank you Anna ...

Revenue Coordinator

3.8883670768616 months ago

Verified

... Our monthly call - i.e. personal contact and lively exchange, passing on innovations and assistance. thank you Anna ...

Revenue Coordinator

3.8883670771035 months ago

Verified

... Our monthly call - i.e. personal contact and lively exchange, passing on innovations and assistance. thank you Anna ...

Revenue Manager

3.8883670773466 months ago

Verified

... It could be improved to be able to change rates for room type not only by inserting a number but also as a percentage compared to another room type but I read that they are working on it. ...

junior revenue manager

3.888367077587 months ago

Verified

... While Duetto is a powerful revenue management system, I believe there is room for improvement in the customization of reporting features. Specifically, offering more flexible options for creating and customizing charts would help users visualize data more effectively. Additionally, the ability to apply color coding to highlight ...

junior revenue manager

3.8883670778323 months ago

Verified

... Streamlined Revenue Optimization with Room for Customization. ...

junior revenue manager

3.8883670780712 months ago

Verified

... Duetto is a robust revenue management system designed to optimize pricing strategies and increase profitability. Its real-time data analytics, demand forecasting, and automated pricing recommendations make it highly effective for dynamic pricing in the hospitality industry. The system's user-friendly interface allows for seamless integration with existing PMS and CRS platforms, streamlining revenue management processes. Additionally, Duetto offers flexibility and scalability, making it suitable for both small properties and large hotel chains. Overall, it's a valuable tool for maximizing revenue opportunities while adapting to market ...

junior revenue manager

3.8883670783098 months ago

Verified

... Duetto is a robust revenue management system designed to optimize pricing strategies and increase profitability. Its real-time data analytics, demand forecasting, and automated pricing recommendations make it highly effective for dynamic pricing in the hospitality industry. The system's user-friendly interface allows for seamless integration with existing PMS and CRS platforms, streamlining revenue management processes. Additionally, Duetto offers flexibility and scalability, making it suitable for both small properties and large hotel ...

Marketing & Sales Manager

3.8883670785629 months ago

Verified

... Duetto Gamechanger is outstanding in its integration with our channel manager, SiteMinder, and our Property Management System (PMS), Mews. The Autopilot function is particularly impressive, as it ...

Head of Insights & Analytics

3.8883670788034 months ago

Verified

... Helpful account management, good features (always adding and improving the product) Some limitations (mainly due to way we operate as a resort rather than a traditional hotel) but very helpful in ...

owner

3.8883670790509 months ago

Verified

... Integration with the CRS currently in use in our hotel (just limited set of restrictions and no import of lost business data) and some more consideration for ancillaries revenue ...

Corporate Director of Revenue Management

3.888367079307 months ago

Verified

... It would be great to share whitewashed reports across companies or to other colleagues to further embrace Duetto and enhance intelligence in the industry through a useful product ...

Director of Strategic Marketing

3.8883670795527 months ago

Verified

... We've had a great partnership with Duetto over the years that we've been able to be succesfull at all our properties. There are multiple team members with operation experience and understand the ...

Director of Strategic Marketing

3.8883670797902 months ago

Verified

... We've had a great partnership with Duetto over the years that we've been able to be succesfull at all our properties. There are multiple team members with operation experience and understand the needs of each property. The system is dynamic and easy to use. Support ...

Director of Strategic Marketing

3.8883670800433 months ago

Verified

... We've had a great partnership with Duetto over the years that we've been able to be succesfull at all our properties. There are multiple team members with operation experience and understand the needs of each property. The system is dynamic and easy to use. Support allows follows ...

Director of Strategic Marketing

3.888367080277 months ago

Verified

... We've had a great partnership with Duetto over the years that we've been able to be succesfull at all our properties. There are multiple team members with operation experience and understand the needs of each property. The system is dynamic and easy to use. Support ...

Director of Strategic Marketing

3.8883670805216 months ago

Verified

... We've had a great partnership with Duetto over the years that we've been able to be succesfull at all our properties. There are multiple team members with operation experience and understand the needs of each property. The system is dynamic and easy to use. Support allows follows up quickly ...

Director of Strategic Marketing

3.8883670807687 months ago

Verified

... We've had a great partnership with Duetto over the years that we've been able to be succesfull at all our properties. There are multiple team members with operation experience and understand the needs of each property. The system is dynamic and easy to use. Support allows follows up quickly ...

DORM

3.8883670810435 months ago

Verified

... Support from Duetto has been awesome. We have been using for almost 2 years and still have weekly call with our account manager. New features and enhancements to existing features are added ...

DORM

3.8883670812918 months ago

Verified

... Stellar Support ...

Lodging Applications Analyst

3.8883670815446 months ago

Verified

... There is a little inconsistency in answers/solutions provided by support. This had led me to find the person that knows the most to solve all of our problems. ...

Lodging Applications Analyst

3.8883670818063 months ago

Verified

... I love Duetto. The ease of dynamically pricing in an ever changing market that Duetto has brought, they have completely changed the game of revenue management. The Duetto team is there to help every step of the way, from kick ...

Lodging Applications Analyst

3.8883670820691 months ago

Verified

... There is a little inconsistency in answers/solutions provided by support. This had led me to find the person that knows the most to solve all of our problems. ...

Lodging Applications Analyst

3.8883670823223 months ago

Verified

... There is a little inconsistency in answers/solutions provided by support. This had led me to find the person that knows the most to solve all of our problems. ...

Lodging Applications Analyst

3.8883670825657 months ago

Verified

... There is a little inconsistency in answers/solutions provided by support. This had led me to find the person that knows the most to solve all of our problems. ...

Executive Casino Host

3.8561090182941 months ago

Verified

... I love the ease of use in getting suite/room pricing last-minute or far in advance. Since we're a renovated, "new boutique" hotel here in Vegas, Duetto has helped us become true competitors in this market by offering great rate ...

Revenue Technology Specialist

3.8561090185816 months ago

Verified

... Smooth and Efficient Rollout with Duetto ...

Revenue Technology Specialist

3.8561090188392 months ago

Verified

... Smooth and Efficient Rollout with Duetto ...

Revenue Technology Specialist

3.856109019114 months ago

Verified

... We’ve had a very good experience working with Duetto as our RMS provider. Their technology and solutions have significantly improved our revenue management process, making it easier to enhance our hotel’s performance. The platform is user-friendly, reliable, and continues to evolve to meet market needs. Lucian deserves special recognition for his key ...

Revenue Technology Specialist

3.8561090193739 months ago

Verified

... We’ve had a very good experience working with Duetto as our RMS provider. Their technology and solutions have significantly improved our revenue management process, making it easier to enhance our hotel’s performance. The platform is user-friendly, reliable, and continues to evolve to meet market needs. Lucian deserves special ...

Global E-distribution Executive

3.8561090196263 months ago

Verified

... Duetto’s Revenue Management System (RMS) has been a game-changer for our property. Its user-friendly interface and robust analytics have significantly enhanced our pricing strategies and overall revenue optimization. The platform is intuitive and easy to navigate. Setting up and managing rates was straightforward, which is crucial for our busy operations. The dashboard provides clear insights and allows for quick adjustments, making it accessible even for team members who are not data-savvy. Integration: The system integrates seamlessly with our existing property management software, which has streamlined our operations. Connecting with other tools ensures that our data is consistent and that we can act quickly based on real-time information. Support and Training: The customer support team has been responsive and knowledgeable, providing assistance whenever needed. The training resources, including webinars and documentation, have been beneficial ...

Global E-distribution Executive

3.856109019879 months ago

Verified

... Duetto’s Revenue Management System (RMS) has been a game-changer for our property. Its user-friendly interface and robust analytics have significantly enhanced our pricing strategies and overall revenue optimization. The platform is intuitive and easy to navigate. Setting up and managing rates was straightforward, which is crucial for our busy operations. The dashboard provides clear insights and allows for quick adjustments, making it accessible even for team members who are not data-savvy. Integration: The system integrates seamlessly with our existing property management software, which has streamlined our operations. Connecting with other tools ensures that our data is consistent and that we can act quickly based on real-time information. Support and Training: The customer support team has been responsive and knowledgeable ...

Global E-distribution Executive

3.8561090201516 months ago

Verified

... Duetto’s Revenue Management System (RMS) has been a game-changer for our property. Its user-friendly interface and robust analytics have significantly enhanced our pricing strategies and overall revenue optimization. The platform is intuitive and easy to navigate. Setting up and managing rates was straightforward, which is crucial for our busy operations. The dashboard provides clear insights and allows for quick adjustments, making it accessible even for team members who are not data-savvy. Integration: The system integrates seamlessly with our existing property management software, which has streamlined our operations. Connecting with other tools ensures that our data is consistent and that we can act quickly based on real-time information. Support and Training: The customer support team has been responsive and knowledgeable ...

Cluster Revenue Manager

3.8561090204141 months ago

Verified

... I've been working with Duetto for about three months. It is structured clearly and easily to understand, so that I was able to work with it very well within just a few days. There are lots of individually adjustable reports. The Command Center shows me the most important numbers at a glance. The Forecast & Budget Builder is also a great help. The restrictions can be easily controlled. The support ...

Sr. Dir of Revenue Strategies

3.8561090206705 months ago

Verified

... The responsiveness regarding open tickets or just questions and the detailed training to make the systems work for our partners and clients. ...

Cluster Revenue Manager

3.7593348273858 months ago

Verified

... Being part of a small team looking after a dozen hotels, it can feel daunting to look into rate setting. Duetto helps us save time by offering a way to set strategies on pricing and allowing us to automate much of the process. This in turn lets us focus our efforts on other areas when needed, knowing that there is a safety net looking after our rates. The system also keeps improving, becoming more reactive. The support received from the Duetto Team is also very ...

Cluster Revenue Manager

3.7593348276505 months ago

Verified

... Being part of a small team looking after a dozen hotels, it can feel daunting to look into rate setting. Duetto helps us save time by offering a way to set strategies on pricing and allowing us to automate much of the process. This in turn lets us focus our efforts on other areas when needed, knowing that there is a safety net looking after our rates. The system also keeps improving, becoming more reactive. The support received from the Duetto Team is also very quick and thorough ...

Revenue Manager

3.6948186989053 months ago

Verified

... An innovative strategy software, who listens to users and forecasts their needs ...

Revenue Manager

3.6948186991749 months ago

Verified

... After we implemented Duetto, we were able to modify our pricing strategy, and thanks to their collaboration, the requests users made, have been implemented, bringing better results, and helped save ...

Coordinadora de Gestión de Sistemas Revenue Management

3.6303025704133 months ago

Verified

... There is nothing to improve, it is great to be able to team up with Duetto at all times. There is nothing to improve, this space I want to thank Duetto and Cornelio for always providing the best care. ...

Revenue and Distribution Manager AU

3.5012703126355 months ago

Verified

... Good functionality, user friendly, comprehensive, easy to use, live data and updates, customised reports, forecasting and budgeting, auto pilot, price recommendations, saving time in doing day to day ...

Directora

3.50127031292 months ago

Verified

... Training. I miss some training that would allow me to properly use all the advantages of the program. Maybe just a semester refresh. ...

Directora

3.5012703131635 months ago

Verified

... Training. I miss some training that would allow me to properly use all the advantages of the program. Maybe just a semester refresh. ...

Directora

3.5012703134155 months ago

Verified

... Training. I miss some training that would allow me to properly use all the advantages of the program. Maybe just a semester refresh. ...

Hotel Manager

3.501270313672 months ago

Verified

... Lehua is amazing! She has gone above and beyond to setup my organization for success. The Duetto integration was a breeze. ...

IT Director

3.5012703139359 months ago

Verified

... The setup of collecting the information we need. God gives pur hotel property in depth information that relays to their needs. ...

Revenue Manager

3.5012703142014 months ago

Verified

... When prices are not changed in Duetto, the system understands that the price is not being revised. However, sometimes we revise the price, but decide to maintain it. In this case, if we override and ...

hotel front desk clerk

3.5012703144486 months ago

Verified

... The only downside is how often the programs sometimes freezes up. Other than that everything else works as it should. ...

General Manager

3.5012703147472 months ago

Verified

... We are a small, independent property, and compared to the larger brands out there, the value proposition for us was a trickier one at first glance. After learning more about the valuable insights, time savings, and rate automation Duetto makes possible though, the system pays for itself! We are very happy with the platform so far, and recommend it whenever colleagues inquire about the Revenue Management Software space!Coming from excel spreadsheets, and PMS reports, a Revenue Management System was high on my wish list. We reviewed many options in this burgeoning space, ranging from start up and entry level to full enterprise models. We found our Goldilocks solution in Duetto! A great platform today, and only getting better as Duetto looks to keep advancing the RMS revolution. Their team has been amazing from initial contact, all the way through go-live. A special shout out to the Onboarding and Integration Team. Usually the bottleneck or painpoint in a new roll out, the Duetto launch ...

General Manager

3.5012703150209 months ago

Verified

... We are a small, independent property, and compared to the larger brands out there, the value proposition for us was a trickier one at first glance. After learning more about the valuable insights, time savings, and rate automation Duetto makes possible though, the system pays for itself! We are very happy with the platform so far, and recommend it whenever colleagues inquire about the Revenue Management Software space!Coming from excel spreadsheets, and PMS reports, a Revenue Management System was high on my wish list. We reviewed many options in this burgeoning space, ranging from start up and entry level to full enterprise models. We found our Goldilocks solution in Duetto! A great platform today, and only getting better as Duetto looks to keep advancing the RMS revolution. Their team has been amazing ...

General Manager

3.5012703152684 months ago

Verified

... We are newer to the product, and so far my thoughts here are more about our own naivete than Duetto's capabilities! Different custom reports and segmentations would be useful, but just contacting their support team whenever this comes up yields speedy ...

IT Applications Support Manager

3.4690122509916 months ago

Verified

... They have a quick turnaround time on any support calls. I have used Rainmaker in the past, but I like working with Duetto so much better. ...

Hotel Manager

3.4690122512418 months ago

Verified

... The user friendly access to the key performance indicators critical in determining my Hotel rates. I enjoy the ability to create spread sheets easily. ...

Hotel Manager

3.4690122514923 months ago

Verified

... More visual graphs and the ability to turn them into excel documents ie pie charts. Also, possibly creating reports that look like widgets from the Command Center. ...

Director of Accommodation

3.4367541872334 months ago

Verified

... Game Changer! boosting Revenue with Duetto: A Game-Changer! ...

Director of Accommodation

3.4367541874989 months ago

Verified

... Duetto could build a mobile app for better on-the-go access and offer more in-depth tutorials to help new users fully maximize its features. ...

Hotel Guest Service Manager

3.4044961232269 months ago

Verified

... Duetto's customer service team is top tier. They are always quick to respond and really seem to care about the status of the property. It is very nice to have that support when working with a 3rd ...

Hotel Guest Service Manager

3.4044961234864 months ago

Verified

... Duetto's customer service team is top tier. They are always quick to respond and really seem to care about the status of the property. It is very nice to have that support when working with a 3rd ...

Group Director of Revenue

3.2432058011526 months ago

Verified

... I have been working with Duetto for many years throughout different companies where I managed revenue. I love that they have a great system in place, where they take clients feedback into consideration for system developments. The system is super user friendly and connects to quite some other systems, which is a huge benefit. People ...

Group Director of Revenue

3.2432058014262 months ago

Verified

... Great product and a long-term relationship ...

Revenue Manager

3.2432058016865 months ago

Verified

... We frequently request support for changes or improvements to the tool. We receive support without any problems. They are always willing to provide support for the continuous improvement of the work ...

Annalist

3.2432058019695 months ago

Verified

... Every time we have a problem or a doubt we contact support, they help us every time, and their responses are very fast, it helps us to give almost immediate response to our hotels. ...

REVENUE SPECIALIST

2.5657864473809 months ago

Verified

... The management of restrictions that was deactivate almost eight months ago. It was really helpuf, even if we know that it is change and reasdy will be active again with some change ...

REVENUE SPECIALIST

2.5657864476337 months ago

Verified

... The management of restrictions that was deactivate almost eight months ago. It was really helpuf, even if we know that it is change and reasdy will be active again with some change ...

REVENUE SPECIALIST

2.5657864477946 months ago

Verified

... The management of restrictions that was deactivate almost eight months ago. It was really helpuf, even if we know that it is change and reasdy will be active again with some change ...

Revenue Strategy Manager

2.5657864479376 months ago

Verified

... Allows very specific re-investment strategies based on guest loyalty levels. Floats the pricing based on changes to rack base rate to save time. Also allows very detailed room type pricing that can ...

Revenue Expertin

2.5657864480739 months ago

Verified

... What I like most about Duetto is the automated, data-driven price optimization and the transparency of the reports. These features make it easier for you to make quick, informed decisions and maximize sales without manual ...

Revenue Expertin

2.5657864482116 months ago

Verified

... Notifications: Advanced notification options for price changes or market developments to enable even faster response. User customization: More individual customization options to better reflect ...

Revenue Expertin

2.5657864483602 months ago

Verified

... Duetto is a user-friendly revenue management system that facilitates dynamic pricing decisions through real-time data and AI-powered analytics. It saves time, provides transparency and optimizes revenue through market ...

Revenue Director

2.5657864485734 months ago

Verified

... *Custom reports in the Duetto revenue management system are very adaptable. You can extract data in several different ways using various metrics. I have been able to check LOS by weekend/weekday and dig deeper by segment and/or room type. This saves me time when making strategic decisions. Product manager is very helpful ...

Revenue Director

2.5657864487955 months ago

Verified

... *Custom reports in the Duetto revenue management system are very adaptable. You can extract data in several different ways using various metrics. I have been able to check LOS by weekend/weekday and dig deeper by segment and/or room type. This saves me time when making strategic decisions. Product manager is very helpful and open to ideas to improve the product. There is always ...

Director of Revenue and Distribution

2.5657864489609 months ago

Verified

... Duetto stood out with the most desired features among RMS options ...

Revenue manager

2.565786449201 months ago

Verified

... Minor issue not a big deal but I had an error occur when accessing the operations report in gamechanger. The only solution provided was for me to create another account instead of solving the issue. ...

Revenue manager

2.5657864494336 months ago

Verified

... Minor issue not a big deal but I had an error occur when accessing the operations report in gamechanger. The only solution provided was for me to create another account instead of solving the issue. ...

Revenue manager

2.5657864496644 months ago

Verified

... Minor issue not a big deal but I had an error occur when accessing the operations report in gamechanger. The only solution provided was for me to create another account instead of solving the issue. ...

Revenue manager

2.5657864499138 months ago

Verified

... Minor issue not a big deal but I had an error occur when accessing the operations report in gamechanger. The only solution provided was for me to create another account instead of solving the issue. ...

Director of Revenue Management

2.5335283855828 months ago

Verified

... In scoreboard, for custom reports if you can also come up with a roll up function (like cognos) and can pick and sort the metrics (example countries) so we can extract it based on the hotel template ...

Reception

2.5335283857217 months ago

Verified

... The autopilot works with two systems, either it takes care of the pickup or it takes care of the competition. It would be much more convenient to combine these two systems so that we can let the ...

Reception

2.5335283858598 months ago

Verified

... Bell Tower Duet ...

Reception

2.5335283859931 months ago

Verified

... Bell Tower Duet ...

Revenue Management Assistant

2.5335283861335 months ago

Verified

... RMS System ...

Convention Sales Manager

2.5335283862675 months ago

Verified

... The personal attention and the great support were excellent. The onboarding was really very intensive and a lot of time was taken. ...

Convention Sales Manager

2.5335283864423 months ago

Verified

... The personal attention and the great support were excellent. The onboarding was really very intensive and a lot of time was taken. ...

Head of Revenue, Sales, Marketing and Distirbution

2.5012703221658 months ago

Verified

... Love the flexibility of the different strategies. Our customer success manager, Marlene, is incredible and without her our experience would certainly be different. ...

Revenue Executive

2.5012703223409 months ago

Verified

... Our account manager, Tomos Jones is very supportive in helping us to implement our strategy and guiding us how to utilise the tool better. ...

Revenue Executive

2.501270322494 months ago

Verified

... Our account manager, Tomos Jones is very supportive in helping us to implement our strategy and guiding us how to utilise the tool better. ...

Revenue Executive

2.5012703226374 months ago

Verified

... Our account manager, Tomos Jones is very supportive in helping us to implement our strategy and guiding us how to utilise the tool better. ...

Director of Sales and Marketing

2.5012703227714 months ago

Verified

... The program significantly boosts revenue by streamlining operations and enhancing productivity. It helps manage the budget effectively by providing financial insights and reducing unnecessary expenses. Additionally, it saves time through automated processes. The implementation process was straightforward, and our end users greatly appreciate its user-friendly design. Navigating the site and seeking ...

Revenue Manager

2.5012703229036 months ago

Verified

... I love to save time since I can see a big picture in just one screen and that makes easier the analysis to set the strategy. Since we in the company have Duetto, we save time for making the forecast ...

Revenuemanager

2.469012258551 months ago

Verified

... The support could provide a little more input from time to time and not just refer to chapters in the online help. Translations of English terms are sometimes a little misleading, making setup more ...

Revenuemanager

2.469012258682 months ago

Verified

... Advanced RMS with continuous improvements, fast support ...

Deputy hotel manager

2.3722380652632 months ago

Verified

... Extended customization options for offers: It would be helpful if there was more flexibility to integrate specific services or special requests directly into the offers. This would allow customers ...

Revenue manager

2.3399800009013 months ago

Verified

... Duetto is user friendly and always developping new features. Duetto revolutionizes our revenue management. It’s intuitive, agile, and adapts to real-time data, making strategic decisions easier and ...

Head of Revenue

2.2754638720908 months ago

Verified

... Duetto drives revenue growth and operational efficiency for RIMC Hotels & Resorts Group ...

Revenue Manager

2.1464316142761 months ago

Verified

... By looking at the demand and forecast at the segmentation level and optimizing at that segmentation level, Duetto reduced the business mix of the Corporate Segment and shifted it to other segments ...

Revenue Manager

2.1464316145426 months ago

Verified

... By looking at the demand and forecast at the segmentation level and optimizing at that segmentation level, Duetto reduced the business mix of the Corporate Segment and shifted it to other segments with higher ADR. With the recent introduction of BlockBuster ...

Vice President, Revenue Management

2.1141735502867 months ago

Verified

... Vice President, Revenue Management ...

Vice President, Revenue Management

2.1141735505552 months ago

Verified

... Hard to pinpoint an area for improvement, as Duetto is consistently quick to respond to feedback and requests. Their customer support team is not only approachable but also genuinely committed to continuous improvement. Whenever we’ve shared suggestions or encountered minor issues, the responsiveness has been impressive; enhancements and updates are rolled out swiftly based on user input. This proactive approach not only fosters a strong partnership but also ensures that the platform evolves in a way that aligns with user needs. It creates a sense ...

Vice President, Revenue Management

2.1141735507295 months ago

Verified

... Hard to pinpoint an area for improvement, as Duetto is consistently quick to respond to feedback and requests. Their customer support team is not only approachable but also genuinely committed to continuous improvement. Whenever we’ve shared suggestions or encountered minor issues, the responsiveness has been impressive; enhancements and updates are rolled out swiftly based on user input. This proactive approach not only fosters a strong partnership but also ensures that the platform evolves in a way that aligns with user needs. It creates a sense of collaboration where users feel their voices ...

Head of Rooms Division & Vice Manager

2.0496574218433 months ago

Verified

... Art Deco Hotel Montana boosts RevPAR by 33.67% after onboarding Duetto ...

Head of Rooms Division & Vice Manager

2.0496574219855 months ago

Verified

... Hoteliers should think how an RMS, such as Duetto, will make work easier for the team and that the resources saved can be used elsewhere, for example, in other digital projects or in something else ...

Head of Rooms Division & Vice Manager

2.0496574221326 months ago

Verified

... Art Deco Hotel Montana boosts RevPAR by 33.67% after onboarding Duetto ...

Head of Rooms Division & Vice Manager

2.0496574222745 months ago

Verified

... Duetto gives customers the opportunity to make suggestions for improvement, and these suggestions can even be liked by other users. This means that Duetto is already aware of our wishes for ...

Head of Rooms Division & Vice Manager

2.049657422413 months ago

Verified

... Duetto gives customers the opportunity to make suggestions for improvement, and these suggestions can even be liked by other users. This means that Duetto is already aware of our wishes for improvement. This kind of opportunity also shows how important it is for Duetto to develop and evolve ...

SVP Commercial Strategy

2.0173993580361 months ago

Verified

... Transforming Revenue Management with Seamless Integration and Expert Support ...

Projektmanagerin

1.8561090355933 months ago

Verified

... We have been using OpenSpace for about a year and are very happy with the tool! The price transparency, the availability display and the ability to simply click together the desired items are very practical for our customers and make our processes easier. The support ...

Projektmanagerin

1.8561090357475 months ago

Verified

... We have been using OpenSpace for about a year and are very happy with the tool! The price transparency, the availability display and the ability to simply click together the desired items are very practical for our customers and make our processes easier. The support and cooperation with our contacts ...

Projektmanagerin

1.85610903592 months ago

Verified

... A few extended functions in the backend could make everyday handling easier, but OpenSpace is also continuously working on improvements. ...

Commercial Director

1.9206251651882 months ago

Verified

... A true collaboration of humans and systems with a massive drive to improve ...

GM

1.8561090364046 months ago

Verified

... To implement budget in the figures to see the gap between actual and budget, it will be helpful, thank you ...

Assistant Director of E-commerce

1.8238509720505 months ago

Verified

... Easy to use all functions and nice visualization to view and update. All staff is helpful and quick response via customer service system. ...

Revenue Manager

1.6625606496315 months ago

Verified

... Setting up room rates ...

Commercial Director

1.6625606497737 months ago

Verified

... One of the standout features of Duetto RMS is its open pricing model, which provides incredible flexibility compared to traditional revenue management systems. This makes it particularly well-suited for independent properties or non-branded hotels that need customisable and agile solutions to stay competitive. Additionally, the platform’s integrated tools, such as ScoreBoard and BlockBuster, are invaluable for cross ...

Business Analyst

1.6625606499093 months ago

Verified

... Duetto RMS from a internal support and team knowledge bank- point of view. ...

Business Analyst

1.6625606500441 months ago

Verified

... The great support given by the Duetto Support team and our Associate Director of Customer Success Tomos Jones. We are operating around 200 hotels and I really feel that Duetto is scalable with proper ...

Business Analyst

1.6625606501923 months ago

Verified

... The great support given by the Duetto Support team and our Associate Director of Customer Success Tomos Jones. We are operating around 200 hotels and I really feel that Duetto is scalable with proper segmentations and settings. The help ...

Cluster Director of Revenue

1.6625606503278 months ago

Verified

... Like all RMS out there the set up is the most critical and once done correctly Duetto outperforms the competition. Having worked with the other considered top RMS's Duetto is by far the most flexible and adaptable for any level of RM. The reporting option for Pivot Table conversion is a game changer. When you don't have a Data ...

Cluster Director of Revenue

1.6625606504667 months ago

Verified

... Currently using Opera Cloud as a PMS and at time the interface is very sensitive and can go out of sync very easily. But this is more an issue with Oracle than Duetto and the customer service team was quick to help and troubleshoot ...

Cluster General Manager

1.662560650606 months ago

Verified

... The simple structure. It is really easy to use and nicely laid out. The support is also competent and can help at any time. The multi-property management is also well done. ...

CMO

1.6625606507396 months ago

Verified

... The product is complex and the learning curve is slow and incremental; I don't think this can be improved unless the revenue manager already has experience with RMS software. ...

Director of Sales and Events

1.6625606509371 months ago

Verified

... The only thing I would like to see is having more special events noted and having them updated more frequently and further out. For example, no special events are listed for 2025 at this time, which ...

Revenue Manager

1.662560651194 months ago

Verified

... It would be nice to adjust room differentials by percentage increase/decrease rather than price and to have more than one base rate and a way to adjust room type differentials based on season rather ...

Revenue Manager

1.662560651443 months ago

Verified

... It would be nice to adjust room differentials by percentage increase/decrease rather than price and to have more than one base rate and a way to adjust room type differentials based on season rather ...

Asst. Revenue Manager

1.6625606516977 months ago

Verified

... Duetto has allowed us to move our mindset away from solely occupancy based pricing strategy and also focus more on pickup and overall demand. It has helped us push a higher rate during peak seasons ...

Asst. Revenue Manager

1.6625606519411 months ago

Verified

... Duetto has allowed us to move our mindset away from solely occupancy based pricing strategy and also focus more on pickup and overall demand. It has helped us push a higher rate during peak seasons while maintaining more competitive pricing in our off seasons. We have definitely seen great results and increased ADR and revenue at all three of our properties. Overall, this program is very easy to use and is a huge help to anyone in revenue management. There is a forecast and budget feature which is extremely helpful to keep track of daily trends and make sure you are reaching your monthly ...

Asst. Revenue Manager

1.6625606522148 months ago

Verified

... Duetto has allowed us to move our mindset away from solely occupancy based pricing strategy and also focus more on pickup and overall demand. It has helped us push a higher rate during peak seasons while maintaining more competitive pricing in our off seasons. We have definitely seen great results and increased ADR and revenue at all three of our properties. Overall, this program is very easy to use and is a huge help to anyone in revenue management. There is a forecast and budget feature which is extremely helpful to keep track of daily trends and make sure you are reaching your monthly and yearly ...

Asst. Revenue Manager

1.6625606524828 months ago

Verified

... Duetto has allowed us to move our mindset away from solely occupancy based pricing strategy and also focus more on pickup and overall demand. It has helped us push a higher rate during peak seasons while maintaining more competitive pricing in our off seasons. We have definitely seen great results and increased ADR and revenue at all three of our properties. Overall, this program is very easy to use and is a huge help to anyone in revenue management. There is a forecast and budget feature which is extremely helpful to keep track of daily trends and make sure you are reaching your monthly and yearly goals. There are also a lot of reporting features that are useful ...

Director, Revenue & E-Commerce

1.6625606527636 months ago

Verified

... Duetto Revenue Management System is a game-changer for the hospitality industry. Its intuitive interface and dynamic pricing capabilities make it an indispensable tool for maximizing revenue and enhancing operational efficiency. The platform's Open Pricing model allows for unparalleled flexibility, enabling us to adjust rates based on demand and market conditions seamlessly, rather than relying on static rate structures. What truly sets Duetto apart is its advanced forecasting and data analytics tools. The system provides actionable insights, helping us make informed decisions about pricing strategies and distribution channels. The ability to analyze competitor pricing and market trends in real-time is invaluable for staying ahead in a competitive market. Its flexibility empowers us to tailor our approach, accommodating fluctuations in demand across seasons and markets with precision. Additionally, the integrations with other systems in our tech stack are smooth and hassle-free, ensuring real-time data synchronization across platforms. This cohesion eliminates manual data entry errors and streamlines workflows across departments, saving both time and resources. Customer support is another standout feature. The Duetto team is always accessible, knowledgeable, and genuinely ...

Corporate Director of Revenue Strategy

1.6625606530208 months ago

Verified

... It would be great to have a standardized list of suggested reports and a more robust onboarding process for new users. ...

Communication Reservations Agents

1.6303025888019 months ago

Verified

... The standout feature of Duetto is its dynamic pricing capabilities. With its Revenue Strategy Platform, Duetto allows hotels to adjust prices in real-time based on a variety of factors, such as demand, competition, market conditions, and historical data. This means that hoteliers can optimize rates without manual intervention, ensuring they remain competitive while maximizing revenue potential. The platform also integrates seamlessly with major property management systems, which simplifies data management and enhances decision-making. Another strong aspect of Duetto is its intuitive and user-friendly interface. The dashboard is sleek and easy to navigate, allowing hotel managers to gain quick ...

Communication Reservations Agents

1.6303025890808 months ago

Verified

... While Duetto offers great functionality, there is room for improvement in its customer support and training materials. Some users have mentioned that getting quick and detailed assistance can be challenging, especially for smaller properties with limited resources. Additionally, the learning curve for new users can be a bit steep, and although Duetto offers some training materials, a more comprehensive ...

Communication Reservations Agents

1.6303025893433 months ago

Verified

... The standout feature of Duetto is its dynamic pricing capabilities. With its Revenue Strategy Platform, Duetto allows hotels to adjust prices in real-time based on a variety of factors, such as ...

Communication Reservations Agents

1.6303025896121 months ago

Verified

... While Duetto offers great functionality, there is room for improvement in its customer support and training materials. Some users have mentioned that getting quick and detailed assistance can be challenging, especially for smaller properties with limited ...

Assistant Manager, Distribution (Corporate)

1.5657864608707 months ago

Verified

... Duetto - comprehensive revenue management system designed to help hotels optimize pricing strategies through data-driven insights. Its signature Open Pricing model revolutionizes traditional pricing methods by dynamic ...

Senior Manager, Revenue Management (Corp)

1.565786461154 months ago

Verified

... It's designed to be incredibly user friendly, making it a breeze for navigating and utilizing. The system also offers highly accurate pricing recommendations, ensuring that you can make well informed ...

Revenue Coordinator

1.5657864614408 months ago

Verified

... Dashboard to analyse time periods effectively by showing every details a revenue manager would need. Manage rates which shows me every info I need to make a decision about pricing. Forecasting which also helps me plan or change my strategy quickly when needed. Autopilot which helps me notice ...

Revenue manager

1.5335283972327 months ago

Verified

... At PV we need to have reservation lists with the names of customers, the dates of stays, the sales channel, as well as the turnover of the file, this does not exist but we need them in case of ...

Revenue manager

1.5335283975019 months ago

Verified

... I like the presentation, the ease of use and the fun side thanks to the load curves. I also like to see the increase in my prices and recently my customers by country. ...

Revenue manager

1.5335283977714 months ago

Verified

... At PV we need to have reservation lists with the names of customers, the dates of stays, the sales channel, as well as the turnover of the file, this does not exist but we need them in case of ...

Revenue manager

1.5335283980402 months ago

Verified

... At PV we need to have reservation lists with the names of customers, the dates of stays, the sales channel, as well as the turnover of the file, this does not exist but we need them in case of ...

Revenue manager

1.5335283982818 months ago

Verified

... I like the presentation, the ease of use and the fun side thanks to the load curves. I also like to see the increase in my prices and recently my customers by country. ...

Revenue manager

1.5335283985223 months ago

Verified

... At PV we need to have reservation lists with the names of customers, the dates of stays, the sales channel, as well as the turnover of the file, this does not exist but we need them in case of dispute or overbook ...

Revenue manager

1.6303025923466 months ago

Verified

... Artificial interlligence for hotels with the best customer success teams ...

Revenue manager

1.6303025926154 months ago

Verified

... The Duetto customer success team is really the best and is always willing to help, recommend and explain with patience ...

Jefe de Reservas y Revenue

1.4044961412724 months ago

Verified

... Excellent support and advice. ...

Jefe de Reservas y Revenue

1.4044961415674 months ago

Verified

... Excellent support and advice. ...

Revenue Manager

1.4044961418504 months ago

Verified

... A potential enhancement that could add even more value would be the inclusion of the monthly percentage of both committed and projected occupancy within the 'Command Center' page. This addition would ...

Assistant General Manager

1.4044961420949 months ago

Verified

... Duetto makes pricing so much smarter and easier. I love how we can adjust rates by segment, channel, or room type without sticking to rigid tiers. The forecasting is super accurate, and the dashboard is clear and easy to use. Plus, it integrates perfectly with our existing systems, which saves us a ton ...

Assistant General Manager

1.4044961423749 months ago

Verified

... Duetto makes pricing so much smarter and easier. I love how we can adjust rates by segment, channel, or room type without sticking to rigid tiers. The forecasting is super accurate, and the dashboard is clear and easy to use. Plus, it integrates perfectly with our existing systems, which saves us a ton ...

Revenue & Distribution Manager

1.4044961426434 months ago

Verified

... 1. support (Sonia) - prompt, detailed and professional. 2. presentation - different data at one glance. 3. the accuracy of recommendations for rates and forecast. ...

Revenue & Distribution Manager

1.4044961428946 months ago

Verified

... 1. support (Sonia) - prompt, detailed and professional. 2. presentation - different data at one glance. 3. the accuracy of recommendations for rates and forecast. ...

Revenue & Distribution Manager

1.4044961431806 months ago

Verified

... 1. support (Sonia) - prompt, detailed and professional. 2. presentation - different data at one glance. 3. the accuracy of recommendations for rates and forecast. ...

Senior Revenue and Distribution Manager

1.4044961434252 months ago

Verified

... Nice feature evolvements and friendly human support. ...

Senior Revenue and Distribution Manager

1.404496143688 months ago

Verified

... Nice feature evolvements and friendly human support. ...

Pricing analyst

1.4044961439307 months ago

Verified

... Duetto allow to automatize many aspects : pricing strategy, room type automation, decision autopilot, rate publication. A super time-saving RMS. Hoteliers can understand easily how forecast is build, ...

Pricing analyst

1.4044961441693 months ago

Verified

... Revenue Management Systems ...

Head of revenue

1.4044961444191 months ago

Verified

... User friendly screens, good reporting tools together with good Rm functionality. Our Gm loves their Dashboards. Good and always available approach from the customer success team which are essential ...

Head of revenue

1.404496144652 months ago

Verified

... Inductions, initials training contents and face to face workshops plus speed and quality of response from their support online ticketing team. ...

Head of revenue

1.404496144891 months ago

Verified

... User friendly screens, good reporting tools together with good Rm functionality. Our Gm loves their Dashboards. Good and always available approach from the customer success team which are essential ...

Head of revenue

1.4044961451628 months ago

Verified

... Inductions, initials training contents and face to face workshops plus speed and quality of response from their support online ticketing team. ...

Head of revenue

1.4044961454301 months ago

Verified

... User friendly screens, good reporting tools together with good Rm functionality. Our Gm loves their Dashboards. Good and always available approach from the customer success team which are essential ...

Head of revenue

1.4044961456937 months ago

Verified

... Inductions, initials training contents and face to face workshops plus speed and quality of response from their support online ticketing team. ...

Head of revenue

1.4044961459976 months ago

Verified

... Inductions, initials training contents and face to face workshops plus speed and quality of response from their support online ticketing team. ...

IT Administrator

1.4044961462448 months ago

Verified

... Operational success for Hotel Madeira ...

IT Administrator

1.4044961465311 months ago

Verified

... We’ve seen a significant shift towards data-driven decision-making and have already experienced a noticeable improvement in our revenue performance, with more efficient workflows and enhanced ...

Head of Sales & Revenue

1.3722380822749 months ago

Verified

... Alpin Family increases RevPAR by 24% across its portfolio with Duetto ...

Head of Sales & Revenue

1.3722380825243 months ago

Verified

... Alpin Family increases RevPAR by 24% across its portfolio with Duetto ...

Manager

1.3722380827793 months ago

Verified

... There are a few areas where Duetto could improve. One challenge we've encountered is occasional failures in rate publication, where rates do not always get pushed to the intended distribution channels. While this happens rarely, it does lead to inconsistencies in availability and can create revenue leakage. It would be beneficial if Duetto could implement more robust ...

Manager

1.372238083035 months ago

Verified

... We’ve just started using Duetto and the results have been impressive. Previously, we relied on manual processes to optimize rates, which often felt inefficient and time-consuming. With Duetto, the ...

Manager

1.3722380832792 months ago

Verified

... There are a few areas where Duetto could improve. One challenge we've encountered is occasional failures in rate publication, where rates do not always get pushed to the intended distribution channels. While this happens rarely, it does lead to inconsistencies in availability and can create revenue leakage. It would be beneficial if Duetto could implement more robust monitoring and alerts for rate publication to prevent such occurrences from happening. A system to automatically notify us of any failed ...

Manager

1.3722380834916 months ago

Verified

... How Duetto Revolutionized Our Hotel Revenue Management ...

Vizedirektor

1.3722380837504 months ago

Verified

... Duetto makes our daily revenue management tasks much easier. Rate maintenance and forecasting are simplified. Our sales and REVPAR have increased significantly since the introduction. Support helps ...

Vizedirektor

1.3722380840069 months ago

Verified

... Duetto makes our daily revenue management tasks much easier. Rate maintenance and forecasting are simplified. Our sales and REVPAR have increased significantly since the introduction. Support helps ...

VP Marketing

1.3722380842548 months ago

Verified

... We are very happy with Duetto RMS GameChanger! The system’s flexibility, pricing recommendations, and dashboard visualizations have been incredibly helpful for our revenue management. Additionally, the support we’ve received from Alejandro has been outstanding ...

GM

1.3722380845075 months ago

Verified

... #revenue #forecast #pricing #rate #automation save time #strategy #planning #budget #results , optimization, demand occupany, current rate, pricing strategies, events, min max bound, seasons command center Duetto is the only revenue strategy platform that enables hoteliers to capture dynamic demand, increase efficiency, and be more agile. revenue management system to combine powerful analytics, real-time data, and human process. Create, set, and manage revenue strategies that work. To fully optimize total profitability, Duetto takes a holistic approach to hotel revenue management, incorporating rooms, F&B, MICE, and other ancillary spend data. Duetto ingests more data than any other revenue management system, giving revenue teams a complete overview of guest spend across the entire property. Measure, manage, optimize. smart segmentation and room type priceing put the most profitable business in the night rooms. strike the right balance between the price of the room and tital guest. driver higher average daily rate ADR to optimize demand peaks with personalized upgrade offers. Optimize operations by sharing data to ensure staffing and perishbles line up with demand. Duetto’s Open Pricing model and suite of solutions stood out to us for their innovation and adaptability. The combination of GameChanger and Scoreboard gave us the tools to optimize bookings and forecast revenue efficiently in a fraction of time, all while maintaining or even improving the accuracy Duetto’s Open Pricing model and suite of solutions stood out to us for their innovation and adaptability. The combination of GameChanger and Scoreboard gave us the tools to optimize bookings and forecast revenue efficiently in a fraction of time, all while maintaining or even improving the accuracy Duetto stood out as the most comprehensive and advanced RMS solution, seamlessly integrating with our existing systems and providing the tools we needed to optimize our pricing strategy and enhance operational efficiency. Our onboarding experience was exceptional. From the start, our customer success manager did a fantastic job introducing our team to the key concepts of working with Duetto. The training we received was both insightful and engaging, ensuring that everyone felt confident using the new system. When it came to getting our booking engine and PMS integrated with Duetto, Juan, our deployment ...

GM

1.3722380847491 months ago

Verified

... #revenue #forecast #pricing #rate #automation save time #strategy #planning #budget #results , optimization, demand occupany, current rate, pricing strategies, events, min max bound, seasons command center Duetto is the only revenue strategy platform that enables hoteliers to capture dynamic demand, increase efficiency, and be more agile. revenue management system to combine powerful analytics, real-time data, and human process. Create, set, and manage revenue strategies that work. To fully optimize total profitability, Duetto takes a holistic approach to hotel revenue management, incorporating rooms, F&B, MICE, and other ancillary spend data. Duetto ingests more data than any other revenue management system, giving revenue teams a complete overview of guest spend across the entire property. Measure, manage, optimize. smart segmentation and room type priceing put the most profitable business in the night rooms. strike the right balance between the price of the room and tital guest. driver higher average daily rate ADR to optimize demand peaks with personalized upgrade offers. Optimize operations by sharing data to ensure staffing and perishbles line up with demand. Duetto’s Open Pricing model and suite of solutions stood out to us for their innovation and adaptability. The combination of GameChanger and Scoreboard gave us the tools to optimize bookings and forecast revenue efficiently in a fraction of time, all while maintaining or even improving the accuracy Duetto’s Open Pricing model and suite of solutions stood out to us for their innovation and adaptability. The combination of GameChanger and Scoreboard gave us the tools to optimize bookings and forecast revenue efficiently in a fraction of time, all while maintaining or even improving the accuracy Duetto stood out as the most comprehensive and advanced RMS solution, seamlessly integrating with our existing systems and providing the tools we needed to optimize our pricing strategy and enhance operational efficiency. Our onboarding experience was exceptional. From the start, our customer success manager did a fantastic job introducing our team to the key concepts of working with Duetto. The training ...

GM

1.3722380849825 months ago

Verified

... Best revenue management system ...

Team Leader Revenue Management

1.3722380852423 months ago

Verified

... Really easy to understand and to monitor. Great business intelligence. The automation system is very useful! Also the resource hub is perfect, as the support team is. They always answer very quickly ...

Team Leader Revenue Management

1.3722380854831 months ago

Verified

... Really easy to understand and to monitor. Great business intelligence. The automation system is very useful! Also the resource hub is perfect, as the support team is. They always answer very quickly ...

Commercial Directo

1.3722380857344 months ago

Verified

... Duetto changed the way we optimize our business strategy. Its ability to analyze data in real time and generate accurate recommendations allows us to maximize revenue and ensure that no acquisition opportunities are missed. In addition to being very easy to use with Duetto, we have achieved a perfect balance between competitive pricing and occupancy, strengthening our position in the market and ensuring sustainable growth. A very positive thing was the onboarding process, it is exceptional and sets a high standard for customer support in the technology industry. From the first contact, the team demonstrates a perfect combination of patience and experience, ensuring that each user, regardless of their level of prior knowledge, feels comfortable using the tool. Sergio our trainer explained the functions to us in a clear and detailed manner, and was always willing to answer questions or delve into specific areas according to the team's needs. In addition, he took the time to personalize the experience, adapting the training ...

Commercial Directo

1.372238086004 months ago

Verified

... Duetto changed the way we optimize our business strategy. Its ability to analyze data in real time and generate accurate recommendations allows us to maximize revenue and ensure that no acquisition opportunities are missed. In addition to being very easy to use with Duetto, we have achieved a perfect balance between competitive pricing and occupancy, strengthening our position in the market and ensuring sustainable growth. A very positive thing was the onboarding process, it is exceptional and sets a high standard for customer support in the technology industry. From the first contact, the team demonstrates a perfect combination of patience and experience, ensuring that each user ...

Commercial Directo

1.3722380862437 months ago

Verified

... Duetto changed the way we optimize our business strategy. Its ability to analyze data in real time and generate accurate recommendations allows us to maximize revenue and ensure that no acquisition opportunities are missed. In addition to being very easy to use with Duetto, we have achieved a perfect balance between competitive pricing and occupancy, strengthening our position in the market and ensuring sustainable growth. A very positive thing was the onboarding process, it is exceptional ...

Commercial Directo

1.3722380864919 months ago

Verified

... Duetto changed the way we optimize our business strategy. Its ability to analyze data in real time and generate accurate recommendations allows us to maximize revenue and ensure that no acquisition opportunities are missed. In addition to being very easy to use with Duetto, we have achieved a perfect balance between competitive pricing and occupancy, strengthening our position in the market and ensuring sustainable growth. A very positive thing was the onboarding process, it is exceptional and sets a high standard for customer support in the technology industry. From the first contact, the team demonstrates a perfect combination of patience ...

Commercial Directo

1.3722380867518 months ago

Verified

... Duetto changed the way we optimize our business strategy. Its ability to analyze data in real time and generate accurate recommendations allows us to maximize revenue and ensure that no acquisition opportunities are missed. In addition to being very easy to use with Duetto, we have achieved a perfect balance between competitive pricing and occupancy, strengthening our position in the market and ensuring sustainable growth. A very positive thing was the onboarding process, it is exceptional ...

Revenu Manager

1.3722380869937 months ago

Verified

... Analysis of revenues, their origins and precise segmentation. Improved activity and pricing management. Responsiveness of teams and complete support articles. ...

Revenu Manager

1.3722380872401 months ago

Verified

... Analysis of revenues, their origins and precise segmentation. Improved activity and pricing management. Responsiveness of teams and complete support articles. ...

Director of Revenue Strategy and Commercial Analytics Revenue Matters

1.3722380874862 months ago

Verified

... I would say, the answers back from support. It might take longer than the average to get an answer back. They are very helpful though. ...

Director of Revenue Strategy and Commercial Analytics Revenue Matters

1.3722380877322 months ago

Verified

... I would say, the answers back from support. It might take longer than the average to get an answer back. They are very helpful though. ...

Director of Hotel Operations

1.3722380879764 months ago

Verified

... The only thing I could think of that would be beneficial for those that are new to duetto, is there be more already prepared templates for reports that others have found useful for their properties. ...

Director of Hotel Operations

1.3722380882363 months ago

Verified

... The only thing I could think of that would be beneficial for those that are new to duetto, is there be more already prepared templates for reports that others have found useful for their properties. ...

Area Revenue Manager

1.3722380884793 months ago

Verified

... While Duetto offers advanced features that greatly enhance revenue management, with those features come some complications. The platform can be overwhelming at times. One area where Duetto could improve is in its reporting and forecasting capabilities. While the platform does offer some useful insights, I believe there could be more flexibility when it comes to customizing reports and adding more filters. The existing reporting tools sometimes feel restrictive, particularly for teams that need highly specific data points or want to create more tailored reports for different departments. A wider range of customizable filters would help provide more granular insights, allowing for better decision-making across various facets of the business. Additionally, forecasting tools, though effective, could be enhanced with more predictive analytics and greater accuracy, especially during periods of volatility. The ability to factor in more variables, or have more granular control over assumptions, would lead to more reliable forecasts. Currently, there’s a bit of reliance on manual ...

Area Revenue Manager

1.3722380887205 months ago

Verified

... While Duetto offers advanced features that greatly enhance revenue management, with those features come some complications. The platform can be overwhelming at times. One area where Duetto could improve is in its reporting and forecasting capabilities. While the platform does offer some useful insights, I believe there could be more flexibility when it comes to customizing reports and adding more filters. The existing reporting tools sometimes feel restrictive, particularly for teams that need highly specific data points or want to create more tailored reports for different departments. A wider range of customizable filters would help provide more granular insights, allowing for better decision-making across various facets of the business. Additionally, forecasting tools, though effective, could be enhanced with more predictive analytics and greater accuracy, especially during periods of volatility. The ability to factor in more variables, or have more granular control over assumptions, would lead to more reliable ...

Area Revenue Manager

1.3722380889699 months ago

Verified

... Duetto has significantly streamlined our strategy and revenue automation, saving valuable time that can now be spent on other critical areas of our business. The platform has cut the time spent on ...

Area Revenue Manager

1.3722380892133 months ago

Verified

... Duetto has significantly streamlined our strategy and revenue automation, saving valuable time that can now be spent on other critical areas of our business. The platform has cut the time spent on ...

Area Director of Revenue

1.33998002495 months ago

Verified

... The catch-22 of being able to build custom strategies is that I think this represents a step backward, as the system should inherently have more flexibility to yield pricing effectively. For example, Duetto's pricing only starts yielding once you hit 80-85% Occupancy On-the-Books (OTB). However, the system should ideally begin yielding on its own at a lower occupancy threshold, factoring in elements like lead time. While it’s possible to integrate this into custom pricing strategies, the system should have the capability to manage this autonomously. Custom strategies should serve as a means to override or fine-tune the base system, not a necessity to ensure core functionality. This limitation puts an extra burden on users to build strategies for basic ...

Area Director of Revenue

1.339980025208 months ago

Verified

... One of the things I like most about Duetto is its **extreme** level of customization, allowing us to craft pricing strategies that align perfectly with our needs. The integration with Demand 360 and OTA Insight is another standout feature, giving us the ability to incorporate market pricing and performance data directly into our strategies. This makes it easier to stay competitive and adapt to shifting ...

Head of revenue department

1.3399800254506 months ago

Verified

... On reporting level, it would be great to have availability to group properties, often new upgrades are very much appreciated ...

Distribution % Commercial system executive

1.3399800257139 months ago

Verified

... While Duetto is great, there’s room for a few tweaks. Sometimes the setup can feel a bit overwhelming, especially if you’re new to revenue management systems combined with user-limited access and dependency of support ...

Distribution % Commercial system executive

1.3399800259696 months ago

Verified

... Duetto makes managing revenue easier The Open Pricing model is a game-changer—it lets us tweak rates dynamically based on customer segments, dates, or channels, which really helps boost profits. ...

Distribution % Commercial system executive

1.3399800262033 months ago

Verified

... While Duetto is great, there’s room for a few tweaks. Sometimes the setup can feel a bit overwhelming, especially if you’re new to revenue management systems combined with user-limited access and dependency of support ...

Distribution % Commercial system executive

1.3399800264871 months ago

Verified

... While Duetto is great, there’s room for a few tweaks. Sometimes the setup can feel a bit overwhelming, especially if you’re new to revenue management systems combined with user-limited access and dependency of support ...

Revenue Manager

1.3399800267622 months ago

Verified

... It is always nice to have faster reaction time at enhancements request and product development, but I understand the capacity limitations every company has. ...

Revenue Manager

1.3399800270139 months ago

Verified

... We only switched to Duetto recently and despite having a very specific hotel setup with detailed and unusual needs, Duetto is always happy to find solutions. ...

Senior Revenue Manager

1.3399800272592 months ago

Verified

... Very user friendly tool that gives a great overview and makes revenue management easy to handle on a daily basis. ...

REvenue Manager

1.3399800275161 months ago

Verified

... Very detailed analysis of the kpi`s. Easy review of the Pickup and sales forecast per day and per month. Useful monitorice the compset. The integration has been very guided by our account. in ...

REvenue Manager

1.3399800277408 months ago

Verified

... Very detailed analysis of the kpi`s. Easy review of the Pickup and sales forecast per day and per month. Useful monitorice the compset. The integration has been very guided by our account. in addition to subsequent session ...

REvenue Manager

1.3399800279809 months ago

Verified

... Very detailed analysis of the kpi`s. Easy review of the Pickup and sales forecast per day and per month. Useful monitorice the compset. The integration has been very guided by our account. in ...

Head of yield Management

1.339980028234 months ago

Verified

... Ability to configure your pricing strategy via rules. Relevant forecast helping to define rates optimization.Automation functionality is also helpful to save time. Support and continuous new ...

Revenue Manager

1.3399800284857 months ago

Verified

... Duetto is an easily manageable, user-friendly system that helps you to make decisions quickly and accurately through its options within the tool, it is a valuable tool in the development of your daily activities, helps you maximize income automatically based on the Min and Max that you want to manage and not only in the basic category, but by categories according to demand, you can generate your own business rules, you can generate your pricing strategies based on demand or what you have on the books by days of the week, by seasons, you can make your rules to lower or raise your subrate rates based on your mother daybar, the connectivity with other systems such as Synxis, Omnibees, opera, etc. which makes the update information in the channels more efficient , be able to see historical data of transients, groups, pick up, sending restrictions per room category or by entire property, MLOS, overbooking, the accupancy forecast , price optimisation throught autopilot this is a super tool, help you alot and something super important is Cornelio´s attention ...

Chief Commercial Officer

1.3399800287257 months ago

Verified

... Great Wolf Lodge maximizes efficiency amid strategy change ...

Revenue Management Administrator

1.3077219644724 months ago

Verified

... One of the things that could be improved I think is managing rates between typologies. There are some objects where prices should be linear meaning one typology should always be more expensive than ...

Revenue Manager

1.3077219647151 months ago

Verified

... User friendly tool, great customer service and response, excellent pricing tool service. It saved me enormous amount of time, a real game changer! ...

Stell. Reservierungsleitung

1.3077219649574 months ago

Verified

... Duetto gives me suggestions that I can change myself to suit my needs. So I'm not tied down. That gives me flexibility. The initial induction and training were very personal and efficient. The ...

Stell. Reservierungsleitung

1.3077219652139 months ago

Verified

... Simple and efficient ...

Revenue Manager

1.307721965463 months ago

Verified

... Group Rates can be a bit generic not factoring in ancillary spend and comp set rates. It can feel formulaic the way it provides group rates when there are other factors to consider like ancillary, risk and growing base. While Duetto is incredibly effective, there’s always room for improvement. One area could be enhanced customization of reports and dashboards, allowing users to tailor analytics more precisely to their specific needs. Additionally, while the automation features are powerful, incorporating more advanced AI capabilities for predictive analytics and market trend forecasting could further elevate its utility. Lastly, improved onboarding ...

General Manager

1.2109477721644 months ago

Verified

... As the manager of a small hotel, Duetto has been an excellent tool for optimizing our pricing strategy. Its Open Pricing model enables us to adjust rates dynamically based on demand, helping us maximize revenue from individual bookings. The AI-driven forecasting has been particularly useful in anticipating market trends and making proactive adjustments. While there’s a learning curve, the platform is intuitive and easy to navigate once you’re familiar with it. For a small hotel, the investment in Duetto has been justified by the noticeable improve ...

Revenue Analyst

1.2109477724186 months ago

Verified

... Using Duetto has been very beneficial in the day-to-day of revenue management. I like that I can easily compare and see save time in seeing data from LY and etc. ...

Revenue Manager

1.1786897081388 months ago

Verified

... Significant time savings in daily yielding. After initial setup and adjustments to the autopilot, reliable automation of rate adjustment even outside of working hours and on weekends. Additionally, ...

Call Center Manager

1.5980445746584 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes ...

Revenue Manager

1.9206252201333 months ago

Verified

... Lots of great insights such as booking curves, pace reports and automated forecasts. ...

Director of Strategic Marketing

1.5980445752136 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual room types. - Duetto's algorithms have been efficient with adjusting to different ...

Director of Strategic Marketing

1.5980445756388 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual room types. - Duetto's algorithms have been efficient ...

Dir. Business Analysis

4.2109478017331 months ago

Verified

... - Constantly improving the product based on customer feedback - Fast and professional support system - High flexibility in regards to configuration, like segmentation, business rules etc. ...

Dir. Business Analysis

4.21094780195 months ago

Verified

... - Response times of chain level reporting - Availability to use all dimensions from property level reporting on chain level as well - Group business forecast and event management (impact on ...

Director of Development

2.1464316731739 months ago

Verified

... We are a small limited service family-operated hotel. Duetto makes implementation of a revenue management strategy possible for us as it easily consolidates all relevant information and disseminate rate decisions to all sales outlets. Without Duetto, we would be unable to accomplish any of these activities because it would require too much manual ...

Regional Director of Revenue Strategy

2.114173608974 months ago

Verified

... The ability to have any report auto-generated and emailed would be a great enhancement. The ability to create custom reports with a wider selection of data across a brand or set or properties ...

Regional Director of Revenue Strategy

2.1141736093675 months ago

Verified

... The ability to have any report auto-generated and emailed would be a great enhancement. The ability to create custom reports with a wider selection of data across a brand or set or properties ...

Regional Director of Revenue Strategy

2.1141736097674 months ago

Verified

... Duetto takes the time to listen and understand their customers, and take action to implement that feedback to make the products better. The scoreboard module lets users create their own custom report ...

Corporate Director of Revenue Strategy

2.1464316752027 months ago

Verified

... 1. The efficiencies that Duetto helps create allows more time for strategic decision-making, which in turn, leads to higher revenue generation. 2. Ease of use allows for quick strategy ...

Revenue Manager

2.1141736109943 months ago

Verified

... To be able to remove restrictions without having to manually remove it on each future dates and to be able to adjust the pick up day under Manage Rates. ...

Manager

4.2109478048088 months ago

Verified

... The ease of understanding rate changes and recommendations. The support is excellent. I have not encountered any issues that could not be quickly resolved—delivered what they promised. We easily make revenue and ADR decisions and drive growth in both areas. I like the stay recommendations. The system is straightforward to use. Quick and responsive. The team at Duetto is both practical and fast to help. Automating ...

Manager

4.2109478050709 months ago

Verified

... The ease of understanding rate changes and recommendations. The support is excellent. I have not encountered any issues that could not be quickly resolved—delivered what they promised. We easily make revenue and ADR decisions and drive growth in both areas. I like the stay recommendations. The system is straightforward to use. Quick and responsive. The team at Duetto is both practical and fast to help. Automating ...

Manager

4.2109478053801 months ago

Verified