Call Center Manager

2 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes on a regular basis. Gamechanger brings everything to one place and allows you to maximize revenue based on demand, data from prior years, and even allows you to make multiple changes in one day. It allows a system for casino guests to get rewards ...

Director of Strategic Marketing

2 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual ...

Vice President of Casino & Resort Operations

3 months ago

Verified

... User Friendly Platform For Revenue Strategy With Solid Results ...

General Manager

2 months ago

Verified

... Amazing customer success team, they are truly committed to making sure users are using the program to its full potential and are not left hanging when questions or problems arise. Intuitive and ...

E-commerce Manager

14 months ago

Verified

... * Nice support team and very fast to resolve the problem. Especially, Tasneem, she always keeps in touch and always support our team. * Easy to look into the rate compared with the competitors and ...

Corporate Director of Revenue Strategy

3 months ago

Verified

... 1. The efficiencies that Duetto helps create allows more time for strategic decision-making, which in turn, leads to higher revenue generation. 2. Ease of use allows for quick strategy deployment. Analyzing decisions is also easy when supplemented with their reporting tool, Scoreboard... easily the best I have seen in this space. 3. Customer service is unrivaled - response time is ultra ...

Manager

5 months ago

Verified

... The ease of understanding rate changes and recommendations. The support is excellent. I have not encountered any issues that could not be quickly resolved—delivered what they promised. We easily make revenue and ADR decisions and drive growth in both areas. I like the stay recommendations. The system is straightforward to use. Quick and responsive. The team ...

3 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as reports and data you can get from a graph and/or a chart; revenue dashboard helps you understand the dynamics in your segmentation while comparing against key data. Two-way connectivity with PMS allows instant updates and further distribution to other channels, without the need to access PMS to update pricing. This is helpful for users like me who work remote and that do not depend from on-site users to get data. Proper ...

VP, Revenue Management & Distribution, Noble House Hotels & Resorts`

4 months ago

Verified

... Limit hotel access by user when a brand or management company has multiple properties using the RMS. ...

Revenue Manager, Hotel Arena

4 months ago

Verified

... I'm really happy with the service and don't have anything I'd like changed at the moment ...

Revenue Manager

4 months ago

Verified

... Duetto has given us so much efficiency through making data visibile with chart, graph or just through being able to export the data in multiple ways in order to process it further. Besides that the settings can be personalized which helps with getting automation going, which ultimately save time. Forecast can be pretty accurate for most hotels, but needs the correct ...

Corporate DORM, Mexico

2 months ago

Verified

... Duetto has grown to become a competitive, powerful and time saving tool for the seasoned and not so tech saavy hoteliers alike. It's visual forecast chart and reports make visualizing business easy, and the recommendation algorithm is accurate and provides great results with relatively minimal ...

Revenue Manager

4 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the ...

DORM

4 months ago

Verified

... Nothing, but if there is something they accept suggestions within a platform new ideas can be published and voted. if there are enough votes they try to realize it. ...

Cluster Revenue Manager

4 months ago

Verified

... Summary of Business on the Book in one stop along with pricing ...

Sr. Director of Revenue Strategy

4 months ago

Verified

... Keep the old 7 day rates page and dashboard as they are two of my favorite areas to digest the data in the system in a quick fashion. The new command center is a nice refresh, I wish there would have been some sort ...

Revenue Manager

4 months ago

Verified

... Pricing Strategy and Restriction Strategy. Over booking and ScoreBord. Creating reports not only saves time but aslo aids in planning. ...

General Manager

2 months ago

Verified

... As we were new in Revenue Management, the implementation was quite a long process but we had a great great and patient support by the entire team of DUETTO. ...

Group Revenue Coordinator

14 months ago

Verified

... Quick and easy group quotations and displacement analysis with blockbuster. Reports building is extremely customizable to fit our business needs. Rate strategy is easier to manage within duetto and can be as automated or manual as needed. From a customer care perspective they've offered amazing support every step of the roll out process, with a designated ...

Revenue Manager

4 months ago

Verified

... Very smooth system with reasonable recommendations and user friendly overview of property and market itself. Reporting tool is very intuitive and flexible ...

3 months ago

Verified

... - price publishing- easy-to-manage pricing strategy, restrictions, and overbooking - I like the help and support center, resource hub, segmentation ...

Revenue Manager

14 months ago

Verified

... Duetto gives us the opportunity to plan and execute a pricing strategy that is not only entirely data driven, but also mindful of market conditions through it's OTA Insight integration, which comes ...

VP Commercial - APAC

14 months ago

Verified

... We consider Duetto and their team as part of our team - its a true partnership and collaboration. They work closely with our business units to drive commercial outcomes and solutions to our needs. ...

Revenue Manager

3 months ago

Verified

... Although the reports are easy to use it would sometimes be handy if we could extract full data for reporting. Good to have enhancement page though to request and vote. Not much else requires improvement and those areas that do (connectivity with Apaleo in this case) are seriously being worked on. Great team that listen ...

Revenue

3 months ago

Verified

... We are still in the configuration process, but we see the great potential that the tool offers us. What we highlight most is the level of detail that Duetto reaches in its strategies. ...

Revenue Manager

14 months ago

Verified

... Excellent system to use which saves time and improves efficiency with excellent customer training and support. Very knowledgeable support team ...

Revenue Project Manager

14 months ago

Verified

... quick onboarding, variable setup, great costumer success team - Duetto’s GameChanger offers quick onboarding, flexible setup, and excellent customer success support. ...

Revenue Manager

3 months ago

Verified

... Professional and fast preparation, very good support, helps us to work efficiently, supports sales optimization, helps us to achieve and exceed sales targets ...

RM

12 months ago

Verified

... In Argentina some exchange rate issues make it difficult to take recommendations. It would be great if the system could estimate inflation or external economic issues. ...

Reservations & Revenue Manager

11 months ago

Verified

... Always quick, great, competent and flexible support! ...

Connectivity Engineer

9 months ago

Verified

... Giving access to the historical messages in the tool, without having to create a case would be great since this could help all involved areas to save time in the case of an event. Being able to track ...

Revenue Manager

5 months ago

Verified

... One thing that differentiates Duetto is that they are always a step ahead always looking for new ways to improve performance; they listen to our necessities and help us to apply strategies to fulfill ...

VP of Revenue Analysis & Strategy

5 months ago

Verified

... Duetto collaborates with us to design solutions that align with each property's vision. ...

Revenue Manager

5 months ago

Verified

... Every interaction has been a pleasure, as they consistently go above and beyond to offer assistance. Their depth of understanding in their field is impressive, and their willingness to help out with ...

Director of Sales

5 months ago

Verified

... We have had an incredible experience with the platform, as a hotel it took us a while to implement and understand a little how the tool works, however, all the time they have been working hand in ...

Revenue Manager

5 months ago

Verified

... It was allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and respond to queries effciently. They also provide effcient assistance on ...

Revenue Manager

5 months ago

Verified

... It was allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and respond to queries effciently. They also provide effcient assistance on ...

Revenue Manager

5 months ago

Verified

... Realtime optimization for daily analysis. Forecast and budget optimization. Rate increase. Displacement analysis Group analysis. Monthly follow-up to optimize the use of the tool. The Customer team ...

IT Manager

5 months ago

Verified

... The team is exceptionally professional and highly skilled. ...

Gerente Ventas Regional

4 months ago

Verified

... The Platform Seems Very Good To Me, It Is Quite Complete, It Is A Good Help Option And Very Useful, Thank You ...

CCO

4 months ago

Verified

... High potential and date-driven RMS that builds on innovation and customer needs. ...

Revenue Manager

4 months ago

Verified

... The support chat should be flexible in adding a screenshot to prove the failure we are referring to. Most of the times we need to continue by email. ...

Revenue Manager

4 months ago

Verified

... I've only been using Duetto for 2 weeks, but it's a very user-friendly system. You can navigate and receive data at a glance that is also reliable. I'm about to take the training modules, but between doing my own research and all the advice ...

Hotel Sales & Catering

4 months ago

Verified

... Rate updates on the players could be done more often. Sales history for our region could be helpful for future planning and rate plans. ...

Revenue Coordinator

4 months ago

Verified

... Our monthly call - i.e. personal contact and lively exchange, passing on innovations and assistance. thank you Anna ...

Revenue Manager

4 months ago

Verified

... It could be improved to be able to change rates for room type not only by inserting a number but also as a percentage compared to another room type but I read that they are working on it. ...

junior revenue manager

4 months ago

Verified

... While Duetto is a powerful revenue management system, I believe there is room for improvement in the customization of reporting features. Specifically, offering more flexible options for creating and customizing charts would help users visualize data more effectively. Additionally, the ability to apply color coding to highlight ...

Marketing & Sales Manager

4 months ago

Verified

... Duetto Gamechanger is outstanding in its integration with our channel manager, SiteMinder, and our Property Management System (PMS), Mews. The Autopilot function is particularly impressive, as it ...

Head of Insights & Analytics

4 months ago

Verified

... Helpful account management, good features (always adding and improving the product) Some limitations (mainly due to way we operate as a resort rather than a traditional hotel) but very helpful in ...

owner

4 months ago

Verified

... Integration with the CRS currently in use in our hotel (just limited set of restrictions and no import of lost business data) and some more consideration for ancillaries revenue ...

Corporate Director of Revenue Management

4 months ago

Verified

... It would be great to share whitewashed reports across companies or to other colleagues to further embrace Duetto and enhance intelligence in the industry through a useful product ...

Director of Strategic Marketing

4 months ago

Verified

... We've had a great partnership with Duetto over the years that we've been able to be succesfull at all our properties. There are multiple team members with operation experience and understand the ...

DORM

4 months ago

Verified

... Support from Duetto has been awesome. We have been using for almost 2 years and still have weekly call with our account manager. New features and enhancements to existing features are added ...

Lodging Applications Analyst

4 months ago

Verified

... There is a little inconsistency in answers/solutions provided by support. This had led me to find the person that knows the most to solve all of our problems. ...

Executive Casino Host

4 months ago

Verified

... I love the ease of use in getting suite/room pricing last-minute or far in advance. Since we're a renovated, "new boutique" hotel here in Vegas, Duetto has helped us become true competitors in this market by offering great rate ...

Revenue Technology Specialist

4 months ago

Verified

... Smooth and Efficient Rollout with Duetto ...

Global E-distribution Executive

4 months ago

Verified

... Duetto’s Revenue Management System (RMS) has been a game-changer for our property. Its user-friendly interface and robust analytics have significantly enhanced our pricing strategies and overall revenue optimization. The platform is intuitive and easy to navigate. Setting up and managing rates was straightforward, which is crucial for our busy operations. The dashboard provides clear insights and allows for quick adjustments, making it accessible even for team members who are not data-savvy. Integration: The system integrates seamlessly with our existing property management software, which has streamlined our operations. Connecting with other tools ensures that our data is consistent and that we can act quickly based on real-time information. Support and Training: The customer support team has been responsive and knowledgeable, providing assistance whenever needed. The training resources, including webinars and documentation, have been beneficial ...

Cluster Revenue Manager

4 months ago

Verified

... I've been working with Duetto for about three months. It is structured clearly and easily to understand, so that I was able to work with it very well within just a few days. There are lots of individually adjustable reports. The Command Center shows me the most important numbers at a glance. The Forecast & Budget Builder is also a great help. The restrictions can be easily controlled. The support ...

Sr. Dir of Revenue Strategies

4 months ago

Verified

... The responsiveness regarding open tickets or just questions and the detailed training to make the systems work for our partners and clients. ...

Cluster Revenue Manager

4 months ago

Verified

... Being part of a small team looking after a dozen hotels, it can feel daunting to look into rate setting. Duetto helps us save time by offering a way to set strategies on pricing and allowing us to automate much of the process. This in turn lets us focus our efforts on other areas when needed, knowing that there is a safety net looking after our rates. The system also keeps improving, becoming more reactive. The support received from the Duetto Team is also very ...

Revenue Manager

4 months ago

Verified

... An innovative strategy software, who listens to users and forecasts their needs ...

Coordinadora de Gestion de Sistemas Revenue Management

4 months ago

Verified

... There is nothing to improve, it is great to be able to team up with Duetto at all times. There is nothing to improve, this space I want to thank Duetto and Cornelio for always providing the best care. ...

Revenue and Distribution Manager AU

4 months ago

Verified

... Good functionality, user friendly, comprehensive, easy to use, live data and updates, customised reports, forecasting and budgeting, auto pilot, price recommendations, saving time in doing day to day ...

Directora

4 months ago

Verified

... Training. I miss some training that would allow me to properly use all the advantages of the program. Maybe just a semester refresh. ...

Hotel Manager

4 months ago

Verified

... Lehua is amazing! She has gone above and beyond to setup my organization for success. The Duetto integration was a breeze. ...

IT Director

4 months ago

Verified

... The setup of collecting the information we need. God gives pur hotel property in depth information that relays to their needs. ...

Revenue Manager

4 months ago

Verified

... When prices are not changed in Duetto, the system understands that the price is not being revised. However, sometimes we revise the price, but decide to maintain it. In this case, if we override and ...

hotel front desk clerk

4 months ago

Verified

... The only downside is how often the programs sometimes freezes up. Other than that everything else works as it should. ...

General Manager

4 months ago

Verified

... We are a small, independent property, and compared to the larger brands out there, the value proposition for us was a trickier one at first glance. After learning more about the valuable insights, time savings, and rate automation Duetto makes possible though, the system pays for itself! We are very happy with the platform so far, and recommend it whenever colleagues inquire about the Revenue Management Software space!Coming from excel spreadsheets, and PMS reports, a Revenue Management System was high on my wish list. We reviewed many options in this burgeoning space, ranging from start up and entry level to full enterprise models. We found our Goldilocks solution in Duetto! A great platform today, and only getting better as Duetto looks to keep advancing the RMS revolution. Their team has been amazing from initial contact, all the way through go-live. A special shout out to the Onboarding and Integration Team. Usually the bottleneck or painpoint in a new roll out, the Duetto launch ...

IT Applications Support Manager

4 months ago

Verified

... They have a quick turnaround time on any support calls. I have used Rainmaker in the past, but I like working with Duetto so much better. ...

Hotel Manager

4 months ago

Verified

... The user friendly access to the key performance indicators critical in determining my Hotel rates. I enjoy the ability to create spread sheets easily. ...

Director of Accommodation

4 months ago

Verified

... Game Changer! boosting Revenue with Duetto: A Game-Changer! ...

Hotel Guest Service Manager

4 months ago

Verified

... Duetto's customer service team is top tier. They are always quick to respond and really seem to care about the status of the property. It is very nice to have that support when working with a 3rd ...

Group Director of Revenue

4 months ago

Verified

... I have been working with Duetto for many years throughout different companies where I managed revenue. I love that they have a great system in place, where they take clients feedback into consideration for system developments. The system is super user friendly and connects to quite some other systems, which is a huge benefit. People ...

Revenue Manager

4 months ago

Verified

... We frequently request support for changes or improvements to the tool. We receive support without any problems. They are always willing to provide support for the continuous improvement of the work ...

Annalist

4 months ago

Verified

... Every time we have a problem or a doubt we contact support, they help us every time, and their responses are very fast, it helps us to give almost immediate response to our hotels. ...

REVENUE SPECIALIST

3 months ago

Verified

... The management of restrictions that was deactivate almost eight months ago. It was really helpuf, even if we know that it is change and reasdy will be active again with some change ...

Revenue Strategy Manager

3 months ago

Verified

... Allows very specific re-investment strategies based on guest loyalty levels. Floats the pricing based on changes to rack base rate to save time. Also allows very detailed room type pricing that can ...

Revenue Expertin

3 months ago

Verified

... What I like most about Duetto is the automated, data-driven price optimization and the transparency of the reports. These features make it easier for you to make quick, informed decisions and maximize sales without manual ...

Revenue Director

3 months ago

Verified

... *Custom reports in the Duetto revenue management system are very adaptable. You can extract data in several different ways using various metrics. I have been able to check LOS by weekend/weekday and dig deeper by segment and/or room type. This saves me time when making strategic decisions. Product manager is very helpful ...

Director of Revenue and Distribution

3 months ago

Verified

... Duetto stood out with the most desired features among RMS options ...

Revenue manager

3 months ago

Verified

... Minor issue not a big deal but I had an error occur when accessing the operations report in gamechanger. The only solution provided was for me to create another account instead of solving the issue. ...

Director of Revenue Management

3 months ago

Verified

... In scoreboard, for custom reports if you can also come up with a roll up function (like cognos) and can pick and sort the metrics (example countries) so we can extract it based on the hotel template ...

Reception

3 months ago

Verified

... The autopilot works with two systems, either it takes care of the pickup or it takes care of the competition. It would be much more convenient to combine these two systems so that we can let the ...

Revenue Management Assistant

3 months ago

Verified

... RMS System ...

Convention Sales Manager

3 months ago

Verified

... The personal attention and the great support were excellent. The onboarding was really very intensive and a lot of time was taken. ...

Head of Revenue, Sales, Marketing and Distirbution

3 months ago

Verified

... Love the flexibility of the different strategies. Our customer success manager, Marlene, is incredible and without her our experience would certainly be different. ...

Revenue Executive

3 months ago

Verified

... Our account manager, Tomos Jones is very supportive in helping us to implement our strategy and guiding us how to utilise the tool better. ...

Director of Sales and Marketing

3 months ago

Verified

... The program significantly boosts revenue by streamlining operations and enhancing productivity. It helps manage the budget effectively by providing financial insights and reducing unnecessary expenses. Additionally, it saves time through automated processes. The implementation process was straightforward, and our end users greatly appreciate its user-friendly design. Navigating the site and seeking ...

Revenue Manager

3 months ago

Verified

... I love to save time since I can see a big picture in just one screen and that makes easier the analysis to set the strategy. Since we in the company have Duetto, we save time for making the forecast ...

Revenuemanager

3 months ago

Verified

... The support could provide a little more input from time to time and not just refer to chapters in the online help. Translations of English terms are sometimes a little misleading, making setup more ...

Deputy hotel manager

3 months ago

Verified

... Extended customization options for offers: It would be helpful if there was more flexibility to integrate specific services or special requests directly into the offers. This would allow customers ...

Revenue manager

3 months ago

Verified

... Duetto is user friendly and always developping new features. Duetto revolutionizes our revenue management. It’s intuitive, agile, and adapts to real-time data, making strategic decisions easier and ...

Head of Revenue

3 months ago

Verified

... Duetto drives revenue growth and operational efficiency for RIMC Hotels & Resorts Group ...

Revenue Manager

3 months ago

Verified

... By looking at the demand and forecast at the segmentation level and optimizing at that segmentation level, Duetto reduced the business mix of the Corporate Segment and shifted it to other segments ...

Vice President, Revenue Management

2 months ago

Verified

... Vice President, Revenue Management ...

Head of Rooms Division & Vice Manager

2 months ago

Verified

... Art Deco Hotel Montana boosts RevPAR by 33.67% after onboarding Duetto ...

SVP Commercial Strategy

2 months ago

Verified

... Transforming Revenue Management with Seamless Integration and Expert Support ...

Projektmanagerin

2 months ago

Verified

... We have been using OpenSpace for about a year and are very happy with the tool! The price transparency, the availability display and the ability to simply click together the desired items are very practical for our customers and make our processes easier. The support ...

Commercial Director

2 months ago

Verified

... A true collaboration of humans and systems with a massive drive to improve ...

GM

2 months ago

Verified

... To implement budget in the figures to see the gap between actual and budget, it will be helpful, thank you ...

Assistant Director of E-commerce

2 months ago

Verified

... Easy to use all functions and nice visualization to view and update. All staff is helpful and quick response via customer service system. ...

Revenue Manager

2 months ago

Verified

... Setting up room rates ...

Commercial Director

2 months ago

Verified

... One of the standout features of Duetto RMS is its open pricing model, which provides incredible flexibility compared to traditional revenue management systems. This makes it particularly well-suited for independent properties or non-branded hotels that need customisable and agile solutions to stay competitive. Additionally, the platform’s integrated tools, such as ScoreBoard and BlockBuster, are invaluable for cross ...

Business Analyst

2 months ago

Verified

... Duetto RMS from a internal support and team knowledge bank- point of view. ...

Cluster Director of Revenue

2 months ago

Verified

... Like all RMS out there the set up is the most critical and once done correctly Duetto outperforms the competition. Having worked with the other considered top RMS's Duetto is by far the most flexible and adaptable for any level of RM. The reporting option for Pivot Table conversion is a game changer. When you don't have a Data ...

Cluster General Manager

2 months ago

Verified

... The simple structure. It is really easy to use and nicely laid out. The support is also competent and can help at any time. The multi-property management is also well done. ...

CMO

2 months ago

Verified

... The product is complex and the learning curve is slow and incremental; I don't think this can be improved unless the revenue manager already has experience with RMS software. ...

Director of Sales and Events

2 months ago

Verified

... The only thing I would like to see is having more special events noted and having them updated more frequently and further out. For example, no special events are listed for 2025 at this time, which ...

Revenue Manager

2 months ago

Verified

... It would be nice to adjust room differentials by percentage increase/decrease rather than price and to have more than one base rate and a way to adjust room type differentials based on season rather ...

Asst. Revenue Manager

2 months ago

Verified

... Duetto has allowed us to move our mindset away from solely occupancy based pricing strategy and also focus more on pickup and overall demand. It has helped us push a higher rate during peak seasons ...

Director, Revenue & E-Commerce

2 months ago

Verified

... Duetto Revenue Management System is a game-changer for the hospitality industry. Its intuitive interface and dynamic pricing capabilities make it an indispensable tool for maximizing revenue and enhancing operational efficiency. The platform's Open Pricing model allows for unparalleled flexibility, enabling us to adjust rates based on demand and market conditions seamlessly, rather than relying on static rate structures. What truly sets Duetto apart is its advanced forecasting and data analytics tools. The system provides actionable insights, helping us make informed decisions about pricing strategies and distribution channels. The ability to analyze competitor pricing and market trends in real-time is invaluable for staying ahead in a competitive market. Its flexibility empowers us to tailor our approach, accommodating fluctuations in demand across seasons and markets with precision. Additionally, the integrations with other systems in our tech stack are smooth and hassle-free, ensuring real-time data synchronization across platforms. This cohesion eliminates manual data entry errors and streamlines workflows across departments, saving both time and resources. Customer support is another standout feature. The Duetto team is always accessible, knowledgeable, and genuinely ...

Corporate Director of Revenue Strategy

2 months ago

Verified

... It would be great to have a standardized list of suggested reports and a more robust onboarding process for new users. ...

Communication Reservations Agents

2 months ago

Verified

... The standout feature of Duetto is its dynamic pricing capabilities. With its Revenue Strategy Platform, Duetto allows hotels to adjust prices in real-time based on a variety of factors, such as demand, competition, market conditions, and historical data. This means that hoteliers can optimize rates without manual intervention, ensuring they remain competitive while maximizing revenue potential. The platform also integrates seamlessly with major property management systems, which simplifies data management and enhances decision-making. Another strong aspect of Duetto is its intuitive and user-friendly interface. The dashboard is sleek and easy to navigate, allowing hotel managers to gain quick ...

Assistant Manager, Distribution (Corporate)

2 months ago

Verified

... Duetto - comprehensive revenue management system designed to help hotels optimize pricing strategies through data-driven insights. Its signature Open Pricing model revolutionizes traditional pricing methods by dynamic ...

Senior Manager, Revenue Management (Corp)

2 months ago

Verified

... It's designed to be incredibly user friendly, making it a breeze for navigating and utilizing. The system also offers highly accurate pricing recommendations, ensuring that you can make well informed ...

Revenue Coordinator

2 months ago

Verified

... Dashboard to analyse time periods effectively by showing every details a revenue manager would need. Manage rates which shows me every info I need to make a decision about pricing. Forecasting which also helps me plan or change my strategy quickly when needed. Autopilot which helps me notice ...

Revenue manager

2 months ago

Verified

... At PV we need to have reservation lists with the names of customers, the dates of stays, the sales channel, as well as the turnover of the file, this does not exist but we need them in case of ...

Revenue manager

2 months ago

Verified

... Artificial interlligence for hotels with the best customer success teams ...

Jefe de Reservas y Revenue

2 months ago

Verified

... Excellent support and advice. ...

Revenue Manager

2 months ago

Verified

... A potential enhancement that could add even more value would be the inclusion of the monthly percentage of both committed and projected occupancy within the 'Command Center' page. This addition would ...

Assistant General Manager

2 months ago

Verified

... Duetto makes pricing so much smarter and easier. I love how we can adjust rates by segment, channel, or room type without sticking to rigid tiers. The forecasting is super accurate, and the dashboard is clear and easy to use. Plus, it integrates perfectly with our existing systems, which saves us a ton ...

Revenue & Distribution Manager

2 months ago

Verified

... 1. support (Sonia) - prompt, detailed and professional. 2. presentation - different data at one glance. 3. the accuracy of recommendations for rates and forecast. ...

Senior Revenue and Distribution Manager

2 months ago

Verified

... Nice feature evolvements and friendly human support. ...

Pricing analyst

2 months ago

Verified

... Duetto allow to automatize many aspects : pricing strategy, room type automation, decision autopilot, rate publication. A super time-saving RMS. Hoteliers can understand easily how forecast is build, ...

Head of revenue

2 months ago

Verified

... User friendly screens, good reporting tools together with good Rm functionality. Our Gm loves their Dashboards. Good and always available approach from the customer success team which are essential ...

IT Administrator

2 months ago

Verified

... Operational success for Hotel Madeira ...

Head of Sales & Revenue

2 months ago

Verified

... Alpin Family increases RevPAR by 24% across its portfolio with Duetto ...

Manager

2 months ago

Verified

... There are a few areas where Duetto could improve. One challenge we've encountered is occasional failures in rate publication, where rates do not always get pushed to the intended distribution channels. While this happens rarely, it does lead to inconsistencies in availability and can create revenue leakage. It would be beneficial if Duetto could implement more robust ...

Vizedirektor

2 months ago

Verified

... Duetto makes our daily revenue management tasks much easier. Rate maintenance and forecasting are simplified. Our sales and REVPAR have increased significantly since the introduction. Support helps ...

VP Marketing

2 months ago

Verified

... We are very happy with Duetto RMS GameChanger! The system’s flexibility, pricing recommendations, and dashboard visualizations have been incredibly helpful for our revenue management. Additionally, the support we’ve received from Alejandro has been outstanding ...

GM

2 months ago

Verified

... #revenue #forecast #pricing #rate #automation save time #strategy #planning #budget #results , optimization, demand occupany, current rate, pricing strategies, events, min max bound, seasons command center Duetto is the only revenue strategy platform that enables hoteliers to capture dynamic demand, increase efficiency, and be more agile. revenue management system to combine powerful analytics, real-time data, and human process. Create, set, and manage revenue strategies that work. To fully optimize total profitability, Duetto takes a holistic approach to hotel revenue management, incorporating rooms, F&B, MICE, and other ancillary spend data. Duetto ingests more data than any other revenue management system, giving revenue teams a complete overview of guest spend across the entire property. Measure, manage, optimize. smart segmentation and room type priceing put the most profitable business in the night rooms. strike the right balance between the price of the room and tital guest. driver higher average daily rate ADR to optimize demand peaks with personalized upgrade offers. Optimize operations by sharing data to ensure staffing and perishbles line up with demand. Duetto’s Open Pricing model and suite of solutions stood out to us for their innovation and adaptability. The combination of GameChanger and Scoreboard gave us the tools to optimize bookings and forecast revenue efficiently in a fraction of time, all while maintaining or even improving the accuracy Duetto’s Open Pricing model and suite of solutions stood out to us for their innovation and adaptability. The combination of GameChanger and Scoreboard gave us the tools to optimize bookings and forecast revenue efficiently in a fraction of time, all while maintaining or even improving the accuracy Duetto stood out as the most comprehensive and advanced RMS solution, seamlessly integrating with our existing systems and providing the tools we needed to optimize our pricing strategy and enhance operational efficiency. Our onboarding experience was exceptional. From the start, our customer success manager did a fantastic job introducing our team to the key concepts of working with Duetto. The training we received was both insightful and engaging, ensuring that everyone felt confident using the new system. When it came to getting our booking engine and PMS integrated with Duetto, Juan, our deployment ...

Team Leader Revenue Management

2 months ago

Verified

... Really easy to understand and to monitor. Great business intelligence. The automation system is very useful! Also the resource hub is perfect, as the support team is. They always answer very quickly ...

Commercial Directo

2 months ago

Verified

... Duetto changed the way we optimize our business strategy. Its ability to analyze data in real time and generate accurate recommendations allows us to maximize revenue and ensure that no acquisition opportunities are missed. In addition to being very easy to use with Duetto, we have achieved a perfect balance between competitive pricing and occupancy, strengthening our position in the market and ensuring sustainable growth. A very positive thing was the onboarding process, it is exceptional and sets a high standard for customer support in the technology industry. From the first contact, the team demonstrates a perfect combination of patience and experience, ensuring that each user, regardless of their level of prior knowledge, feels comfortable using the tool. Sergio our trainer explained the functions to us in a clear and detailed manner, and was always willing to answer questions or delve into specific areas according to the team's needs. In addition, he took the time to personalize the experience, adapting the training ...

Revenu Manager

2 months ago

Verified

... Analysis of revenues, their origins and precise segmentation. Improved activity and pricing management. Responsiveness of teams and complete support articles. ...

Director of Revenue Strategy and Commercial Analytics Revenue Matters

2 months ago

Verified

... I would say, the answers back from support. It might take longer than the average to get an answer back. They are very helpful though. ...

Director of Hotel Operations

2 months ago

Verified

... The only thing I could think of that would be beneficial for those that are new to duetto, is there be more already prepared templates for reports that others have found useful for their properties. ...

Area Revenue Manager

2 months ago

Verified

... While Duetto offers advanced features that greatly enhance revenue management, with those features come some complications. The platform can be overwhelming at times. One area where Duetto could improve is in its reporting and forecasting capabilities. While the platform does offer some useful insights, I believe there could be more flexibility when it comes to customizing reports and adding more filters. The existing reporting tools sometimes feel restrictive, particularly for teams that need highly specific data points or want to create more tailored reports for different departments. A wider range of customizable filters would help provide more granular insights, allowing for better decision-making across various facets of the business. Additionally, forecasting tools, though effective, could be enhanced with more predictive analytics and greater accuracy, especially during periods of volatility. The ability to factor in more variables, or have more granular control over assumptions, would lead to more reliable forecasts. Currently, there’s a bit of reliance on manual ...

Area Director of Revenue

2 months ago

Verified

... The catch-22 of being able to build custom strategies is that I think this represents a step backward, as the system should inherently have more flexibility to yield pricing effectively. For example, Duetto's pricing only starts yielding once you hit 80-85% Occupancy On-the-Books (OTB). However, the system should ideally begin yielding on its own at a lower occupancy threshold, factoring in elements like lead time. While it’s possible to integrate this into custom pricing strategies, the system should have the capability to manage this autonomously. Custom strategies should serve as a means to override or fine-tune the base system, not a necessity to ensure core functionality. This limitation puts an extra burden on users to build strategies for basic ...

Head of revenue department

2 months ago

Verified

... On reporting level, it would be great to have availability to group properties, often new upgrades are very much appreciated ...

Distribution % Commercial system executive

2 months ago

Verified

... While Duetto is great, there’s room for a few tweaks. Sometimes the setup can feel a bit overwhelming, especially if you’re new to revenue management systems combined with user-limited access and dependency of support ...

Revenue Manager

2 months ago

Verified

... It is always nice to have faster reaction time at enhancements request and product development, but I understand the capacity limitations every company has. ...

Senior Revenue Manager

2 months ago

Verified

... Very user friendly tool that gives a great overview and makes revenue management easy to handle on a daily basis. ...

REvenue Manager

2 months ago

Verified

... Very detailed analysis of the kpi`s. Easy review of the Pickup and sales forecast per day and per month. Useful monitorice the compset. The integration has been very guided by our account. in ...

Head of yield Management

2 months ago

Verified

... Ability to configure your pricing strategy via rules. Relevant forecast helping to define rates optimization.Automation functionality is also helpful to save time. Support and continuous new ...

Revenue Manager

2 months ago

Verified

... Duetto is an easily manageable, user-friendly system that helps you to make decisions quickly and accurately through its options within the tool, it is a valuable tool in the development of your daily activities, helps you maximize income automatically based on the Min and Max that you want to manage and not only in the basic category, but by categories according to demand, you can generate your own business rules, you can generate your pricing strategies based on demand or what you have on the books by days of the week, by seasons, you can make your rules to lower or raise your subrate rates based on your mother daybar, the connectivity with other systems such as Synxis, Omnibees, opera, etc. which makes the update information in the channels more efficient , be able to see historical data of transients, groups, pick up, sending restrictions per room category or by entire property, MLOS, overbooking, the accupancy forecast , price optimisation throught autopilot this is a super tool, help you alot and something super important is Cornelio´s attention ...

Chief Commercial Officer

2 months ago

Verified

... Great Wolf Lodge maximizes efficiency amid strategy change ...

Revenue Management Administrator

2 months ago

Verified

... One of the things that could be improved I think is managing rates between typologies. There are some objects where prices should be linear meaning one typology should always be more expensive than ...

Revenue Manager

2 months ago

Verified

... User friendly tool, great customer service and response, excellent pricing tool service. It saved me enormous amount of time, a real game changer! ...

Stell. Reservierungsleitung

2 months ago

Verified

... Duetto gives me suggestions that I can change myself to suit my needs. So I'm not tied down. That gives me flexibility. The initial induction and training were very personal and efficient. The ...

Revenue Manager

2 months ago

Verified

... Group Rates can be a bit generic not factoring in ancillary spend and comp set rates. It can feel formulaic the way it provides group rates when there are other factors to consider like ancillary, risk and growing base. While Duetto is incredibly effective, there’s always room for improvement. One area could be enhanced customization of reports and dashboards, allowing users to tailor analytics more precisely to their specific needs. Additionally, while the automation features are powerful, incorporating more advanced AI capabilities for predictive analytics and market trend forecasting could further elevate its utility. Lastly, improved onboarding ...

General Manager

2 months ago

Verified

... As the manager of a small hotel, Duetto has been an excellent tool for optimizing our pricing strategy. Its Open Pricing model enables us to adjust rates dynamically based on demand, helping us maximize revenue from individual bookings. The AI-driven forecasting has been particularly useful in anticipating market trends and making proactive adjustments. While there’s a learning curve, the platform is intuitive and easy to navigate once you’re familiar with it. For a small hotel, the investment in Duetto has been justified by the noticeable improve ...

Revenue Analyst

2 months ago

Verified

... Using Duetto has been very beneficial in the day-to-day of revenue management. I like that I can easily compare and see save time in seeing data from LY and etc. ...

Revenue Manager

2 months ago

Verified

... Significant time savings in daily yielding. After initial setup and adjustments to the autopilot, reliable automation of rate adjustment even outside of working hours and on weekends. Additionally, ...

Call Center Manager

2 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes ...

Revenue Manager

2 months ago

Verified

... Lots of great insights such as booking curves, pace reports and automated forecasts. ...

Director of Strategic Marketing

2 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual room types. - Duetto's algorithms have been efficient with adjusting to different ...

Dir. Business Analysis

5 months ago

Verified

... - Constantly improving the product based on customer feedback - Fast and professional support system - High flexibility in regards to configuration, like segmentation, business rules etc. ...

Director of Development

3 months ago

Verified

... We are a small limited service family-operated hotel. Duetto makes implementation of a revenue management strategy possible for us as it easily consolidates all relevant information and disseminate rate decisions to all sales outlets. Without Duetto, we would be unable to accomplish any of these activities because it would require too much manual ...

Sales

14 months ago

Verified

... There are few things that I would improve about Duetto as they are continually developing their tools based on the needs of their hotels. ...

Regional Director of Revenue Strategy

2 months ago

Verified

... The ability to have any report auto-generated and emailed would be a great enhancement. The ability to create custom reports with a wider selection of data across a brand or set or properties ...

Corporate Director of Revenue Strategy

3 months ago

Verified

... 1. The efficiencies that Duetto helps create allows more time for strategic decision-making, which in turn, leads to higher revenue generation. 2. Ease of use allows for quick strategy ...

Revenue Manager

2 months ago

Verified

... To be able to remove restrictions without having to manually remove it on each future dates and to be able to adjust the pick up day under Manage Rates. ...

14 months ago

Verified

... Duetto platform helps having a centralized view of your hotels and react accordingly or even let the autopilot do the hard work while you just check the strategy behind. In addition, the team ...

Manager

5 months ago

Verified

... The ease of understanding rate changes and recommendations. The support is excellent. I have not encountered any issues that could not be quickly resolved—delivered what they promised. We easily make revenue and ADR decisions and drive growth in both areas. I like the stay recommendations. The system is straightforward to use. Quick and responsive. The team at Duetto is both practical and fast to help. Automating ...

Melia RMS Specialist

2 months ago

Verified

... They need to focus more in the vacational hotel business. Also, some issues with the schedule reporting and slowness of the app that have been occurring in the last year. ...

3 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as ...

Regional Head of Revenue Management

4 months ago

Verified

... - can easily build reports - all info in one programm, even resstrictions can be set. I like the automation of certain restrictions and conditions. All what has been done manually in PMS , you just ...

Revenue Manager

4 months ago

Verified

... Duetto has given us so much efficiency through making data visibile with chart, graph or just through being able to export the data in multiple ways in order to process it further. Besides that the settings can be personalized ...

Director Revenue & Distribution

2 months ago

Verified

... Duetto is a safe and reliable system. The GameChanger is a great tool to set up pricing strategy, restrictions and manage daily rates. ScoreBoard saves time to get helpfull reports, planning budget ...

Revenue Manager

3 months ago

Verified

... Would be great to Be able to see the comp set rates based minimum length of stay, will help us to have a better idea of promotions and help us to take better changes of rates. ...

Revenue Strategic Projects

4 months ago

Verified

... Optimizing your full Demand Curve with Duetto ...

Revenue Manager

4 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the different functions of the menu. The reports can be easily ...

Revenue Manager

4 months ago

Verified

... Excellent Revenue Management Tool which makes forecasting, yielding and strategy planning so easy and fast. I can't live without it. ...

Director of Revenue & Marketing

4 months ago

Verified

... Happy Duetto customer ...

Cluster Revenue Manager

4 months ago

Verified

... Summary of Business on the Book in one stop along with pricing ...

Sr. Director of Revenue Strategy

4 months ago

Verified

... Room type pricing rules are probably my foavorite feature of duetto as we can flex pricing based on our current unconstrained demand. General pricing rules are a close second as we utilize open ...

Revenue Manager

4 months ago

Verified

... Pricing Strategy and Restriction Strategy. Over booking and ScoreBord. Creating reports not only saves time but aslo aids in planning. ...

Director of Revenue

14 months ago

Verified

... The Portal is clear and customisable so you could create your own preferred metrics as a at a glance. It could save time in gathering data from different sources so we can have more time on doing the ...

3 months ago

Verified

... It will be great if we can trust the price recommendations for our market and work with autopilot. It would be great if the room rate restrictions made through Duetto applies in Siteminder. ...

Revenue

3 months ago

Verified

... We go from manual to optimization ...

Revenue Manager

14 months ago

Verified

... Algorithm to take into account revenue and ADR Algorithm to take in account competitor pricing ...

Director Revenue Development

14 months ago

Verified

... Increasing FC accuracy, reducing process costs through automation, increasing ADR e.g. through open pricing and flexible category markups. ...

Revenue Manager

5 months ago

Verified

... Analysis of accuracy on forecast even though it's close to the results, it would be a good metric to help the Revenue Manager to understand how the system is behaving overall to visualize where ...

Revenue Manager

5 months ago

Verified

... Adapted to the basic functionalities of any Revenue Manager, offering an easy method of optimizing revenue and automated decision making ...

Hotellier

5 months ago

Verified

... Great system, great people! You can really make a lot of improvements and get good advice. Keep it up! There are always new developments! ...

Revenue Manager

5 months ago

Verified

... I'd like for the Pricing Strategy to be able to add discount ranges as derived rates. Also, to be able to choose room type for comp set instead of only the lead room type. Bulk updates would also be ...

Director of Sales

5 months ago

Verified

... We have had an incredible experience with the platform, as a hotel it took us a while to implement and understand a little how the tool works, however, all the time they have been working hand in hand with us, Cornelio Encarnacion has undoubtedly been an essential part of Our progress with the tool, reporting and prospecting are very simple, as is the way in which all the information ...

Revenue Manager

5 months ago

Verified

... It would be good to be able to improve the interface with our PMS- Innsist, that would help ous to optimize the decisions. Otherwise everything going perfectly. ...

Revenue Manager

5 months ago

Verified

... Graficos y poder programar el envio de los reportes desde Scoreboard. (La programacion actual te pide armar un nuevo reporte) Charts and being able to schedule the sending of reports from ...

SALES MANAGER

4 months ago

Verified

... It makes decision-making easier, with updated information and comparisons to increase income. It also makes consultation easier. ...

CCO

4 months ago

Verified

... Forecasting accuracy; more automation and support for manual strategies; best practice default set-up and alerts/notifications in case the system detects certain irregularities ...

Revenue Manager

4 months ago

Verified

... 1. Interface with Opera Cloud via OHIP could be improved to send rates to TravelClick. 2. It would be ideal if Blockbuster would allow a report of confirmed and declined groups, as well as setting ...

Hotel Sales & Catering

4 months ago

Verified

... This year we opened a hotel to compliment our Casino. The automation of the system has allowed us to save time. No more reports to sift through to help plan our budgets, it's all automated. Now that ...

junior revenue manager

4 months ago

Verified

... While Duetto is a powerful revenue management system, I believe there is room for improvement in the customization of reporting features. Specifically, offering more flexible options for creating and customizing charts would help users visualize data more effectively. Additionally, the ability to apply color coding to highlight key metrics or trends in reports would improve the clarity of insights, making it easier for teams to quickly ...

Marketing & Sales Manager

4 months ago

Verified

... Duetto Gamechanger is outstanding in its integration with our channel manager, SiteMinder, and our Property Management System (PMS), Mews. The Autopilot function is particularly impressive, as it automatically publishes new prices in response to real ...

Senior Revenue Analyst

4 months ago

Verified

... Duetto is an intuitive interface making updating and analyzing our rates across all properties seamless and easy to optimize pricing and maximize our revenue. Its user-friendly interface allows for quick adoption, even for those not deeply familiar with revenue management software. The system’s ability to dynamic ...

owner

4 months ago

Verified

... Full of features, tools and applications to manage and optimize rates, availability and inventory. Easy and extremely user-friendly reports and charts. ...

Corporate Director of Revenue Management

4 months ago

Verified

... Having the ability to forecast against an RMS (and save two forecast is very helpful). The reporting is intuitive and the cloud-based system is always improving! ...

DORM

4 months ago

Verified

... Support from Duetto has been awesome. We have been using for almost 2 years and still have weekly call with our account manager. New features and enhancements to existing features are added continually, for example to new rates page where everything you need is on one interactive page that can be filtered in any way needed. Saves time, reduces ...

Cluster Revenue Manager

4 months ago

Verified

... Being part of a small team looking after a dozen hotels, it can feel daunting to look into rate setting. Duetto helps us save time by offering a way to set strategies on pricing and allowing us to ...

Revenue Manager

4 months ago

Verified

... After we implemented Duetto, we were able to modify our pricing strategy, and thanks to their collaboration, the requests users made, have been implemented, bringing better results, and helped save time thanks to automation ...

Chief Commercial Officer

4 months ago

Verified

... Skyrockets revenue, totally automates processes, produces instant and personalized reports. Easy onboarding and superb customer support. Prominent place in our tech stack. ...

Revenue Manager

4 months ago

Verified

... The integration of yield capability, intelligent forecasting, group pricing and easy-to-read reporting. Automation on yielding and restrictions is also a huge time saver when handling multiple ...

Revenue Manager

4 months ago

Verified

... Autopilot ...

Revenue Manager

4 months ago

Verified

... Duetto is a must for a revenue manager, it makes writing budget & forecast easy, is extremely user friendly, the algorithm works very well and the support is great ...

Assistant Manager - Reservations

4 months ago

Verified

... Pricing Optimization, Market Intelligence & Forecasting, Dashboards & Reporting, Automation - Controlled Automation/Algorithm Customization. Automated Room-Type Pricing. Fully automated revenue ...

Head of Channel Analytics

4 months ago

Verified

... Duetto is the most flexible when it comes to creating own strategies. Other RMS in the market often do not have many options to use Autopilot only when you want to or tell the system how you want it ...

IT Director

4 months ago

Verified

... Easier to automate from the information pulled. Instead of having to do this manually every day exporting and importing to the system. ...

Revenue Manager

4 months ago

Verified

... When prices are not changed in Duetto, the system understands that the price is not being revised. However, sometimes we revise the price, but decide to maintain it. In this case, if we override and ...

Revenue Analyst

4 months ago

Verified

... I really appreciate how Duetto simplifies the forecasting process, making it beginner-friendly for those new to revenue management. The platform offers clear, intuitive tools that allow analysts to ...

Hotel Manager

4 months ago

Verified

... Getting pretty accurate forecast takes seconds. I had been using an excel spreadsheet that would take quite a while. I did my first budget in Duetto for 2024. It was great compared to doing it by ...

Director of Accommodation

4 months ago

Verified

... Using Duetto has significantly improved our revenue management. The platform is user-friendly, offers accurate forecasts, and has helped us optimise pricing strategies. Its real-time data insights have streamlined ...

Group Director of Revenue

4 months ago

Verified

... I have been working with Duetto for many years throughout different companies where I managed revenue. I love that they have a great system in place, where they take clients feedback into consideration for system developments. The system is super user friendly and connects to quite some other systems, which is a huge benefit. People behind this product are great, personable and pleasure to work with. Overall we are able to use the automation ...

Revenue Executive

4 months ago

Verified

... GameChanger helps us, as autopilot allows us to save time as we do not have to manually change accommodation rates. ...

Revenue Strategy Manager

3 months ago

Verified

... System still requires you to look at every day. There's no way to query the system to ask for just the days where a certain situation is occurring - demand >X or available inventory Y. You can create ...

Revenue Manager

3 months ago

Verified

... Best tool for a quick overview in revenue, pickup and occupancy ...

Group Director of Revenue & pricing

3 months ago

Verified

... The flexibility & reliability of systems, and an understanding that we can adapt to meet our needs and remain agile from a revenue management perspective. Robust levels of support from skilled team ...

Senior Cluster Revenue Manager

3 months ago

Verified

... Duetto has been a game changer for optimizing our pricing and forecasting. The system automatically adjusts rates based on real-time demand, saving us time and ensuring we're pricing competitively. ...

Revenue manager

3 months ago

Verified

... Rate Management ...

Area Director of Revenue

3 months ago

Verified

... The ease of their simple/straight forward process for updating Pricing Strategies is helpful for staying rate competitive in your markets. If you really want to save time, you can use the automation feature that suggests ...

Reception

3 months ago

Verified

... The autopilot works with two systems, either it takes care of the pickup or it takes care of the competition. It would be much more convenient to combine these two systems so that we can let the ...

Revenue Executive

3 months ago

Verified

... We would like to see more options to apply restrictions at rate type level in our goal to move away using PMS for it. ...

Revenuemanager

3 months ago

Verified

... Flexible RMS with open pricing approach, fast adaptation of setup changes, fully automated restriction handling on a rule basis with a wide range of design options, good online manual, very good ...

Revenue Manager

3 months ago

Verified

... Data, historical information and projections obtained by connecting with PMS. Likewise, the ease of centralizing the information in this tool, for distribution to different channel managers. ...

Deputy hotel manager

3 months ago

Verified

... I particularly like using MICERate because it allows me to create tailor-made offers for our conference rooms and events quickly and efficiently. The platform is easy to use and delivers immediate results, which makes the planning ...

Revenue manager

3 months ago

Verified

... Duetto is user friendly and always developping new features. Duetto revolutionizes our revenue management. It’s intuitive, agile, and adapts to real-time data, making strategic decisions easier and more accurate. It’s been key to optimizing our pricing and boosting revenue performance. Duetto has truly transformed the way we manage revenue. As a user, I appreciate its intuitive design and flexibility, which make it far easier to make data-driven decisions quickly. The platform adapts to real-time market changes, allowing us to adjust pricing dynamically, so we're always competitive. Its forecasting and insights tools go beyond basic analytics, offering a level of granularity that helps us identify trends and spot opportunities we might otherwise miss. What sets Duetto apart is its ease of integration with other systems, which streamlines our processes and reduces manual work. We can instantly see the impact of our strategies, and with greater visibility across our portfolio, it has become indispensable in our daily workflow. The efficiency and precision Duetto brings have been key to increasing our revenue performance and setting a stronger foundation for future growth. I wouldn’t want to manage without it! Duetto has completely reshaped our approach to revenue management, and I can confidently say it’s become an indispensable tool in our daily operations. Unlike other platforms that require extensive training, Duetto is user-friendly and intuitive, making it accessible even to team members who may be new to revenue management. This simplicity has made a tremendous difference in our team's efficiency and overall productivity. We’re able to make more informed decisions faster, which is critical in an industry where pricing and demand can fluctuate significantly within hours. One of the standout features is Duetto’s ability to respond to real-time data, allowing us to implement a truly dynamic pricing strategy. Rather than relying on static rates or manual adjustments, Duetto lets us optimize pricing based on current market trends, competitor pricing, and demand forecasts. This adaptability ensures that our rates remain competitive, driving revenue even in slower periods and maximizing profitability during high-demand seasons. The insights and analytics provided by Duetto go far beyond surface-level data. With its robust forecasting tools, we gain a clear picture of both short-term and long-term demand patterns. This level of detail has enabled us to spot trends and opportunities for growth that we previously might have missed. For instance, we’re now better equipped to identify peak periods well in advance and to strategically manage our inventory, allowing for more tailored promotional campaigns and rate adjustments that increase our occupancy rates and revenue. What I find particularly valuable is Duetto's seamless integration with other systems we use daily, from property management to distribution channels. This connectivity eliminates ...

Revenue Manager

3 months ago

Verified

... By looking at the demand and forecast at the segmentation level and optimizing at that segmentation level, Duetto reduced the business mix of the Corporate Segment and shifted it to other segments with higher ADR. With the recent introduction of BlockBuster, it became possible to compare system ...

Vice President, Revenue Management

2 months ago

Verified

... What I enjoy most about the Duetto platform is truly multifaceted. One of the standout features is the ability to engage directly with the system in a collaborative manner. This interactivity ...

Head of Rooms Division & Vice Manager

2 months ago

Verified

... Hoteliers should think how an RMS, such as Duetto, will make work easier for the team and that the resources saved can be used elsewhere, for example, in other digital projects or in something else ...

SVP Commercial Strategy

2 months ago

Verified

... Additional room for improvement would is with more automation and guidance for the revenue team with forecasting and forecasting anomoly management. ...

Projektmanagerin

2 months ago

Verified

... A few extended functions in the backend could make everyday handling easier, but OpenSpace is also continuously working on improvements. ...

Commercial Director

2 months ago

Verified

... A true collaboration of humans and systems with a massive drive to improve ...

CEO

2 months ago

Verified

... Visualization and reporting dashboards have been excellent in creating a workflow for managing multiple properties efficiently. With fast information at our finger tips, strategy becomes simple to ...

Director of Revenue Management

2 months ago

Verified

... The dashboard is very clear to review data, and easy to analyze and make decisions. And it would be time saving when we preset the pricing strategy. ...

Revenue Management

2 months ago

Verified

... 1. BlockBuster Improvement: While BlockBuster is helpful for managing group business and contracted blocks, its capabilities could be enhanced with better automation and visibility into displaced ...

Multi Site Revenue Manager

2 months ago

Verified

... Duetto’s pricing control capabilities are the standout feature of the platform. Allowing us to automatically adjust room rates based on a wide variety of factors, including demand, competitor ...

Commercial Director

2 months ago

Verified

... While Duetto offers impressive tools, the integration of artificial intelligence (AI) feels somewhat underdeveloped. More advanced AI-driven capabilities, such as automated demand forecasting or ...

Business Analyst

2 months ago

Verified

... The great support given by the Duetto Support team and our Associate Director of Customer Success Tomos Jones. We are operating around 200 hotels and I really feel that Duetto is scalable with proper segmentations and settings. The help we are reciving from both the Duetto Support and Tomos is crucial for our delivery as a Revenue Management team. We are actively ...

CMO

2 months ago

Verified

... Constant monitoring of sales trends compared to the budget and compared to the previous year on all KPIs comparison with the market with respect to sales rates immediacy in decision making and related ...

Revenue Manager

2 months ago

Verified

... I love the ease of seeing (and comparing) all the pertinent data in one platform. Plus the AI that helps to suggest pricing and flexibility of startegies. ...

Revenue Manager

2 months ago

Verified

... The ability for the RMS to learn from history. Also the ability to set parameters that will automatically open or clse rate plants. ...

Revenue Manager

2 months ago

Verified

... Enhanced Customization Features, Better restrictions management, autopilot capabilities, calander customisation as per the need of companies and integration with OTA insights or similar tool to get ...

Director, Revenue

2 months ago

Verified

... Duetto offers a user-friendly channel management and distribution platform. Duetto offers powerful dashboard and analytics, delivering valuable insights through chart, graphs, and detailed reports. It is great for accurate forecast and providing data driven decision making. Its forecast and pricing capabilities help optimize revenue and rates, while automation saves ...

Revenue Coordinator

2 months ago

Verified

... Dashboard to analyse time periods effectively by showing every details a revenue manager would need. Manage rates which shows me every info I need to make a decision about pricing. Forecasting which also helps me plan or change my strategy quickly when needed. Autopilot ...

Revenue manager

2 months ago

Verified

... Additonal features of automation would be great, the forecasting piece can be improved on total revenues that is actually easy to compute. ...

Head of Revenue Management

2 months ago

Verified

... Price intensive ToolSegmentation tooks a lot of time and is not really intuitive as you need to make 3 steps to go forward 1 step. ...

Senior Revenue and Distribution Manager

2 months ago

Verified

... Implementation of more comprehensive AI both to optimize decision making as well as info search. Enhanced recommendations according to hotel specific needs, location and segments availability. ...

Pricing analyst

2 months ago

Verified

... Duetto allow to automatize many aspects : pricing strategy, room type automation, decision autopilot, rate publication. A super time-saving RMS. Hoteliers can understand easily how forecast is build, ...

IT Administrator

2 months ago

Verified

... We’ve seen a significant shift towards data-driven decision-making and have already experienced a noticeable improvement in our revenue performance, with more efficient workflows and enhanced ...

Manager

2 months ago

Verified

... We’ve just started using Duetto and the results have been impressive. Previously, we relied on manual processes to optimize rates, which often felt inefficient and time-consuming. With Duetto, the process has been significantly streamlined, allowing us to focus on strategy rather than constantly adjusting rates manually. One of the biggest benefits we’ve seen is how Duetto automatic ...

General Manager and Area Vice President

2 months ago

Verified

... With the use of Duetto advanced algorithms to analyze past booking patterns, our team could easily and confidently interpret data trends and make strategic decisions, often the right ones! ...

Vizedirektor

2 months ago

Verified

... Duetto makes our daily revenue management tasks much easier. Rate maintenance and forecasting are simplified. Our sales and REVPAR have increased significantly since the introduction. Support helps ...

Revenue Manager

2 months ago

Verified

... Improvements include additional options for automating restrictions and a more user-friendly restrictions screen to enhance overall usability and operational efficiency. ...

Revenue Manager

2 months ago

Verified

... It's an easy system that implements your rates and strategies in your PMS effortless. It's quick to update and have a lot of features you can customize for your needs. It can also help you with ...

Team Leader Revenue Management

2 months ago

Verified

... Great Revenue Management System! ...

Director of Revenue

2 months ago

Verified

... The section related to restrictions could use some refinement to make it more flexible and user-friendly. However, I am aware that there is a development project underway to address this area. ...

Revenu Manager

2 months ago

Verified

... - Visibility of Graphs - Improved data integration on certain PMS (Portel Cloud) - Inter-typology automation and increase threshold more dependent on the overall site occupancy rate ...

Director of Revenue

2 months ago

Verified

... More reporting options, and also if you could look at a better way to track booked room types, in addition if you could include the details of reservations entered yesterday including guest name, ...

Director of Revenue Strategy and Commercial Analytics Revenue Matters

2 months ago

Verified

... It is user friendly and adapts to the needs of the team. Easy set-up and gives you all the tools you need for your analysis. ...

Director of Hotel Operations

2 months ago

Verified

... Duetto is an easy one stop shop to manage revenue daily. Yield Management is easier than ever before making it possible to go through future date rate changes and analytics very quickly. ...

Area Revenue Manager

2 months ago

Verified

... Duetto has significantly streamlined our strategy and revenue automation, saving valuable time that can now be spent on other critical areas of our business. The platform has cut the time spent on pricing in half, making rate changes more efficient and allowing us to stay competitive in a dynamic market. One of the standout features of Duetto is its user-friendly interface, which simplifies complex pricing strategies. The platform integrates seamlessly with our existing systems, resulting in minimal disruption and immediate improvements in operational efficiency. This ease of use has enabled our team to make faster decisions, respond to market changes quickly, and optimize revenue. The real-time analytics and data insights Duetto provides are incredibly valuable. The platform’s AI ...

Area Director of Revenue

2 months ago

Verified

... One of the things I like most about Duetto is its **extreme** level of customization, allowing us to craft pricing strategies that align perfectly with our needs. The integration with Demand 360 and OTA Insight is another standout feature, giving us the ability to incorporate market pricing and performance data directly into our strategies. This makes it easier to stay competitive and adapt to shifting market conditions. The ability to customize nearly every aspect of the system ensures that it can meet even the most specific requirements. While the range of options can feel overwhelming at times, the flexibility and powerful integrations provide the tools needed to optimize revenue, enhance decision-making, and stay ahead in the industry. These features make Duetto a truly valuable asset for advanced revenue manage ...

Head of revenue department

2 months ago

Verified

... Friendly user RMS with various interface options, that gives you the possibility to automate yielding on the level of property and room type. Easy to navigate and report possibilities that gives you ...

VP Commercial Strategy

2 months ago

Verified

... The RMS is very intuitive and the various pages are easy to navigate. The system provides accurate forecast and pricing recommendations. The new Command Center gives a great at a glance view of the ...

Area Director of Revenue and Reservations

2 months ago

Verified

... Since implementing Duetto, we have not only optimized our pricing strategy and enhanced our forecasting processes and data-driven decision-making, but also adopted various automations. These ...

REvenue Manager

2 months ago

Verified

... Very detailed analysis of the kpi`s. Easy review of the Pickup and sales forecast per day and per month. Useful monitorice the compset. The integration has been very guided by our account. in addition to subsequent sessions. Thanks to business rules, it can be customized ...

Revenue Manager

2 months ago

Verified

... Duetto is an easily manageable, user-friendly system that helps you to make decisions quickly and accurately through its options within the tool, it is a valuable tool in the development of your daily activities, helps you maximize ...

Director of Sales & Revenue

2 months ago

Verified

... Adjusting the available room inventory promptly in response to canceled bookings Sometimes inventory adjustments rely on a mix of manual input or delayed system updates. If a cancellation isn’t ...

Revenue Management Administrator

2 months ago

Verified

... I like the most that Duetto saves time if I compare it with publishing rates in PMS so I can have more time analyzing data and not doing boring administration. Also, Duetto offers rates for different ...

Revenue Manager

2 months ago

Verified

... Not sure at this point, everything is working perfect. Maybe if I realy should point something out then forecast / budget tool and comp set rate comparison overview are not the best from my ...

Revenue Manager

2 months ago

Verified

... Very customizable to the needs for your properties. Over time the system improves tailored to your needs. The dashboard does a great job of simplifying Revcalls. Forecast improves over time What I ...

Event management

1 months ago

Verified

... Simple offers with dynamic prices for optimal utilization ...

Call Center Manager

2 months ago

Verified

... Sometimes the interface between the property management system and Gamechanger is not ideal, but the important information does transfer appropriately. It would be nice if they added a warning for ...

Director of Strategic Marketing

2 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual ...

Director of Development

3 months ago

Verified

... While Duetto is continually improving it's product, it is up to the customer to decide whether to incorporate more 3rd party data (competitor rates, compression data, etc). It would be helpful / an ...

14 months ago

Verified

... Duetto platform helps having a centralized view of your hotels and react accordingly or even let the autopilot do the hard work while you just check the strategy behind. In addition, the team ...

3 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as reports and data you can get from a graph and/or a chart; revenue dashboard helps you understand the dynamics in your segmentation while comparing against key data. Two ...

Regional Head of Revenue Management

4 months ago

Verified

... - can easily build reports - all info in one programm, even resstrictions can be set. I like the automation of certain restrictions and conditions. All what has been done manually in PMS , you just ...

Corporate DORM, Mexico

2 months ago

Verified

... Not exactly on Duetto's side, but integrations could improve with Latin-America platforms and All Inclusive properties. A notification system within a mobile platform could also be great in a non ...

Revenue Manager

3 months ago

Verified

... Dynamic tool, great customer service, great to have available Duetto Hub. ...

Revenue Manager

4 months ago

Verified

... I am missing some options like being able to apply different child or extra adults conditions per dates, as the conditions may vary from one contract period to another, and in Duetto, this cannot be adjusted accordingly at the moment as it only allows one configuration for all dates. Also, the correct amounts between Duetto and our PMS vary, and although the values ...

3 months ago

Verified

... It will be great if we can trust the price recommendations for our market and work with autopilot. It would be great if the room rate restrictions made through Duetto applies in Siteminder. ...

Revenue Manager

14 months ago

Verified

... Duetto gives us the opportunity to plan and execute a pricing strategy that is not only entirely data driven, but also mindful of market conditions through it's OTA Insight integration, which comes ...

Revenue Manager

3 months ago

Verified

... Although the reports are easy to use it would sometimes be handy if we could extract full data for reporting. Good to have enhancement page though to request and vote. Not much else requires improvement and those areas that do (connectivity ...

Director Revenue Development

14 months ago

Verified

... More options to analyze and influence total revenue, e.g. via rate recommendation. Interface to Fairmas, for example, in order to integrate the FC into the internal planning processes. ...

Head of Revenue Management

13 months ago

Verified

... Further interface, for example to Fairmas, so that the forecast can be integrated straight away and the integration of weather data into the algorithm. ...

Revenue Manager

5 months ago

Verified

... Graficos y poder programar el envio de los reportes desde Scoreboard. (La programacion actual te pide armar un nuevo reporte) Charts and being able to schedule the sending of reports from Scoreboard. (The current schedule requires you to create a new report). Being able to read segmentation ...

Revenue Manager

4 months ago

Verified

... 1. Interface with Opera Cloud via OHIP could be improved to send rates to TravelClick. 2. It would be ideal if Blockbuster would allow a report of confirmed and declined groups, as well as setting ...

Revenue manager

4 months ago

Verified

... Duetto and Mews work very well together but through better reading of UUIDs, the use could be greatly facilitated. Some progress can still be made on BI as well ...

junior revenue manager

4 months ago

Verified

... Duetto is a robust revenue management system designed to optimize pricing strategies and increase profitability. Its real-time data analytics, demand forecasting, and automated pricing recommendations make it highly effective for dynamic pricing in the hospitality industry. The system's user-friendly interface allows for seamless integration with existing PMS and CRS ...

Marketing & Sales Manager

4 months ago

Verified

... Duetto Gamechanger is outstanding in its integration with our channel manager, SiteMinder, and our Property Management System (PMS), Mews. The Autopilot function is particularly impressive, as it automatically publishes new prices in response to real-time events that impact pricing. This feature ensures that our rates are always competitive and up-to-date without manual intervention. The system's flexibility in managing room type differentials allows for automatic price adjustments across different room categories, ensuring optimal pricing. Setting pricing strategies for derived prices further enhances our revenue management capabilities. The Duetto Pixel integrated into our web ...

Senior Revenue Analyst

4 months ago

Verified

... Expanding their reporting capabilities would enhance the ability to generate even more tailored insights specific to our unique business needs. Customization options, especially in reporting, are somewhat limited compared to other solutions, making it difficult to generate more nuanced or specific insights. Expanding these options and providing greater flexibility in how data can be visualized would significantly enhance the platform's usability. Furthermore, while the system is well-integrated with other platforms, occasional delays in syncing ...

owner

4 months ago

Verified

... Integration with the CRS currently in use in our hotel (just limited set of restrictions and no import of lost business data) and some more consideration for ancillaries revenue ...

Corporate Director of Revenue Management

4 months ago

Verified

... It would be great to share whitewashed reports across companies or to other colleagues to further embrace Duetto and enhance intelligence in the industry through a useful product ...

Revenue Manager

4 months ago

Verified

... The fast and efficient connections and the endless possibilities to build your own reports. Also the flexibility to set up what you like to look at at each hotel, and move columns around to what ...

Chief Commercial Officer

4 months ago

Verified

... We are confident that Duetto will timely anticipate and adapt to today's and tomorrow's challenges. Some integrations could be enhanced. ...

Revenue and Distribution Manager AU

4 months ago

Verified

... more filter and metrics, reduce the data discrepancies between PMS and Duetto, ability to combine past data from different PMS. ...

Hotel Manager

4 months ago

Verified

... Lehua is amazing! She has gone above and beyond to setup my organization for success. The Duetto integration was a breeze. ...

General Manager

4 months ago

Verified

... We are a small, independent property, and compared to the larger brands out there, the value proposition for us was a trickier one at first glance. After learning more about the valuable insights, time savings, and rate automation Duetto makes possible though, the system pays for itself! We are very happy with the platform so far, and recommend it whenever colleagues inquire about the Revenue Management Software space!Coming from excel spreadsheets, and PMS reports, a Revenue Management System was high on my wish list. We reviewed many options in this burgeoning space, ranging from start up and entry level to full enterprise models. We found our Goldilocks solution in Duetto! A great platform today, and only getting better as Duetto looks to keep advancing the RMS revolution. Their team has been amazing from initial contact, all the way through go-live. A special shout out to the Onboarding ...

Hotel Manager

4 months ago

Verified

... Excellent RMS! ...

Director of Accommodation

4 months ago

Verified

... Duetto could build a mobile app for better on-the-go access and offer more in-depth tutorials to help new users fully maximize its features. ...

Hotel Guest Service Manager

4 months ago

Verified

... Duetto's customer service team is top tier. They are always quick to respond and really seem to care about the status of the property. It is very nice to have that support when working with a 3rd ...

Cluster Revenue Manager

4 months ago

Verified

... The system is very easy to navigate and love how it sync's with our PMS so we always get the most up to date figures. Reporting is also a breeze and setting up automated price changes are straight ...

Group Director of Revenue

4 months ago

Verified

... I have been working with Duetto for many years throughout different companies where I managed revenue. I love that they have a great system in place, where they take clients feedback into consideration for system developments. The system is super user friendly and connects ...

Revenue Manager

4 months ago

Verified

... data, historical information and projections obtained by connecting with PMS. Likewise, the ease of centralizing the information in this tool, for distribution to different channel managers. ...

DOS

3 months ago

Verified

... We work with DUETTO every day to adjust our prices. Clear and easy handling. Lots of options for creating strategies. Dashboard: quick overview for creating forecasts. ...

REVENUE SPECIALIST

3 months ago

Verified

... One of the best features is its user friendly interface the platform integrated with our system. It is well integrated with our systems ...

MANAGER OTAS AND DISTRIBUTION CHANNELS

3 months ago

Verified

... EASY CONNECTIVITY ...

Director of Revenue Management

3 months ago

Verified

... In scoreboard, for custom reports if you can also come up with a roll up function (like cognos) and can pick and sort the metrics (example countries) so we can extract it based on the hotel template ...

Reception

3 months ago

Verified

... The autopilot works with two systems, either it takes care of the pickup or it takes care of the competition. It would be much more convenient to combine these two systems so that we can let the ...

Revenue Management Corporate Director

3 months ago

Verified

... Connectivity and Innovation ...

Assist Group Director of Marketing

3 months ago

Verified

... Bring in external factors to consider the price, such as market demand, flights to destination, hotel demands, compset demand, etc. ...

Director of Sales and Marketing

3 months ago

Verified

... The program could be enhanced with a more competitive rate comparison feature, allowing us to view all competitor rates as defined by our property. Currently, we can see some rates but not all. If the program could gather rates from multiple ...

Director of Revenue

3 months ago

Verified

... Reporting function is useful with sufficient parameters, filter and almost real time inventory updates. connectivity with PMS is stable and have regular meeting to collect feedback. ...

Revenuemanager

3 months ago

Verified

... Flexible RMS with open pricing approach, fast adaptation of setup changes, fully automated restriction handling on a rule basis with a wide range of design options, good online manual, very good ...

Deputy hotel manager

3 months ago

Verified

... Extended customization options for offers: It would be helpful if there was more flexibility to integrate specific services or special requests directly into the offers. This would allow customers ...

Vice President, Revenue Management

2 months ago

Verified

... What I enjoy most about the Duetto platform is truly multifaceted. One of the standout features is the ability to engage directly with the system in a collaborative manner. This interactivity empowers users to make informed decisions rather than simply being at the mercy of the system's outputs. It strikes the perfect balance, allowing us to utilize the technology without excessively overriding the system, which can often lead to inconsistencies in data. Duetto's technology is impressive—it not only supports wide ranges of scenarios but also enhances our decision-making processes by providing real-time insights and analytics. The robust functionality integrated into the platform is a testament to its cutting-edge development, seamlessly ...

SVP Commercial Strategy

2 months ago

Verified

... Transforming Revenue Management with Seamless Integration and Expert Support ...

Director of Revenue Management

2 months ago

Verified

... When doing the forecast or budget input, it would be better the the excel format includes daily and monthly. For now, only daily. ...

Chief Commercial Officer

2 months ago

Verified

... Duetto has more potential to include external third party data which should be the main focus to even increase the efficiency of the system. ...

Multi-Site Senior Revenue Manager

2 months ago

Verified

... Suggestion to improve integrations between systems. Expanding integrations with key systems, such as Property Management Systems (PMS), CRM tools, and accounting software, would enhance efficiency. ...

Cluster Director of Revenue

2 months ago

Verified

... Best all round RMS out there. ...

Revenue Manager

2 months ago

Verified

... Enhanced Customization Features, Better restrictions management, autopilot capabilities, calander customisation as per the need of companies and integration with OTA insights or similar tool to get the record of events and including them in pricing strategies. Enhanced Customization Features, Better restrictions management, autopilot capabilities, customized ...

Communication Reservations Agents

2 months ago

Verified

... The standout feature of Duetto is its dynamic pricing capabilities. With its Revenue Strategy Platform, Duetto allows hotels to adjust prices in real-time based on a variety of factors, such as demand, competition, market conditions, and historical data. This means that hoteliers can optimize rates without manual intervention, ensuring they remain competitive while maximizing revenue potential. The platform also integrates seamlessly with major ...

Assistant General Manager

2 months ago

Verified

... Duetto makes pricing so much smarter and easier. I love how we can adjust rates by segment, channel, or room type without sticking to rigid tiers. The forecasting is super accurate, and the dashboard is clear and easy to use. Plus, it integrates perfectly ...

Pricing analyst

2 months ago

Verified

... Duetto could improve setup process: Having possibility to load data for all hotels when needed, centralize configurations for all hotels. ...

IT Administrator

2 months ago

Verified

... We’ve seen a significant shift towards data-driven decision-making and have already experienced a noticeable improvement in our revenue performance, with more efficient workflows and enhanced ...

Manager

2 months ago

Verified

... There are a few areas where Duetto could improve. One challenge we've encountered is occasional failures in rate publication, where rates do not always get pushed to the intended distribution channels. While this happens rarely, it does lead to inconsistencies in availability ...

General Manager and Area Vice President

2 months ago

Verified

... A full integration with all popular PMS systems would be great. Improve on the ease of viewing for non-revenue executives via a simple and dashboard that can be tailored ...

Vizedirektor

2 months ago

Verified

... Support via Duetto MySite is sometimes a bit cumbersome. Data sometimes differs from the PMS. History data does not always match the PMS. ...

Revenue Manager

2 months ago

Verified