GameChanger by Duetto

4.6 (488 REVIEWS)

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HT Score  
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Dominik, Lynne, Juan Antonio + 105 more experts recommend Duetto

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2024 Winner Hotel Software

Hoteliers voted Duetto as the #1 Revenue Management Systems provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Cloud-based revenue management solutions without limits

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Ratings Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, GameChanger by Duetto is the #1 most trending product in the Revenue Management Systems category (out of 62) and the #28 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Duetto has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Duetto as the #1 Revenue Management Systems provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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99 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About GameChanger by Duetto
Founded in 2012 | Headquarters in San Francisco, California | 162 employees
Award-winning, cloud-based RMS purpose-built for the hospitality industry, Duetto’s GameChanger is the cumulative outcome of over 10 years of development. Its underlying algorithms and comprehensive suite of tools, including pricing, forecasting, and reporting, were developed to optimize your property’s transient and group revenue outcomes. Open Pricing, Duetto's industry-leading innovation, provides revenue managers a strategic approach to pricing rooms, not just by season or day of the week, but by being much more granular, yielding segments, room types, and distribution channels independently and in real time to maximize revenue without closing any booking opportunities. Together with ScoreBoard for reporting and BlockBuster for group bookings, GameChanger is part of an award-winning suite of SaaS products that give hoteliers the power to deploy modern pricing strategies and agile distribution to maximize revenue and profit.

Capabilities

Get up and running fast

Set it in autopilot or take the wheel

Customize your business strategy

Monitor regrets & denials

Create custom reports

Features

Pricing Optimization

4/5 features

Market Intelligence & Forecasting

4/5 features

Dashboards & Reporting

4/5 features

Automation

4/5 features

Multi-Property Functionality

4/5 features

Available Add-ons & Modules

BlockBuster (Groups Module)

Meetings & Events Intelligence
Optimally price group business to determine the most profitable mix of group and transient business for all of the properties in your portfolio

PREMIUM ADD-ON

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duetto Average Duetto

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

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22

Success Stories

7

References

8

Featured Customers

Success Stories

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Staypineapple Sees Juicy Results With Duetto

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Length of Stay Strategy Pushes Yotel Ahead

Boston (United States of America)

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Lub d Sees Rate Treble in High Season

Chaweng (Thailand)

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Suites Success for Crystalbrook Collection

Brisbane City (Australia)

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Flexible Pricing Strategy Drives Total Profitability at Heure Bleue Palais

الصويرة (Morocco)

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Forward-looking Data Gives Park Royal a Revenue Boost

Cancún (Mexico)

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Open Pricing Helps Adriatic Luxury Hotels Maximize Last Room Availability

Dubrovnik (Croatia)

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Revenue Automation Boosts Market Share for Central Hoteles

Mexico City (Mexico)

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Room-Type Strategy Drives Revenue for Hotel Peter and Paul

New Orleans (United States of America)

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How Duetto Boosts Revenue at Nobu Hotel Los Cabos

Cabo San Lucas (Mexico)

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Hotel Arena on Out-pacing Comp Set

Amsterdam (Netherlands)

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Ushuaia Ibiza: Delivering A Rock Star Revenue Strategy

Sant Jordi de ses Salines (Spain)

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English Lakes Harnesses Domestic Demand

Lancaster (United Kingdom)

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Segmented Revenue Strategy Delivers Success for Noble House

Teton Village (United States of America)

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Re-Strategizing Revenue Keeps edyn Ahead

Manchester (United Kingdom)

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Diverse Portfolio Reaps Rewards With Open Pricing Strategy

Sydney (Australia)

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Revenue Soars For Wharf Hotels In Hong Kong

Hong Kong (China)

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How Virgin Hotels Automated Room-Type Pricing Based on Demand with Duetto

(United Kingdom)

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The Standard, New York - Exceeding Budgeted Reopening Targets

New York City (United States of America)

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Delivering Top Results For Graduate Hotels

Athens (United States of America)

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Tech Investment Boosts Revenue For Helios Hotels

Palma (Spain)

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How Boyne Resorts Leveraged Duetto to Centralize Reporting and Create a More Integrated Total Revenue Strategy

Park City (United States of America)

Popularity by Segment

Size

12 | X-Small (1-9 room)

6 | Small (10-24 room)

69 | Medium (25-74 room)

134 | Large (75-199 room)

251 | X-Large (200+ room)

Country

149 | United States of America

77 | Mexico

37 | Germany

28 | United Kingdom

20 | Spain

14 | Netherlands

14 | Italy

10 | Switzerland

9 | Thailand

8 | France

8 | Canada

8 | Austria

7 | Dominican Republic

7 | Australia

6 | Korea, South

6 | Portugal

6 | United Arab Emirates

5 | Belgium

5 | Morocco

5 | China

4 | Argentina

3 | Malaysia

3 | Bulgaria

3 | Croatia

3 | Sweden

3 | Hong Kong

2 | Colombia

2 | Panama

2 | Ireland

2 | Estonia

2 | Singapore

2 | Czech Republic

2 | Denmark

2 | Hungary

2 | Greece

2 | Puerto Rico

1 | Chile

1 | Israel

1 | Sri Lanka

1 | Norway

1 | New Zealand

1 | Brazil

1 | Philippines

1 | Cyprus

1 | South Africa

1 | Oman

1 | Costa Rica

1 | Maldives

1 | Cayman Islands

1 | Finland

Type

174 | Luxury Hotels

149 | Resorts

147 | Branded Hotels

133 | City Center Hotels

127 | Boutiques

89 | Bed & Breakfast & Inns

43 | Hostels

41 | Casinos

40 | Airport/Conference Hotels

37 | Extended Stay & Serviced Apartments

34 | Limited Service & Budget Hotels

27 | RV Parks & Campgrounds

12 | Vacation Rentals & Villas

5 | Motels

Region

234 | North America

174 | Europe

31 | Asia Pacific

11 | South America

10 | Central America

8 | Oceania

8 | Middle East

6 | Africa

Category

488 | Revenue Management Systems

173 | Business Intelligence

5 | Meetings & Events Intelligence

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Hotelier Rating

Excellent
408
Very Good
63
Average
17
Poor
6
Terrible
5

Property Size

  • X-Small (12)
  • Small (6)
  • Medium (69)
  • Large (134)
  • X-Large (251)

Country

  • United States of America
    United States of America
    (149)
  • Mexico
    Mexico
    (77)
  • Germany
    Germany
    (37)
  • United Kingdom
    United Kingdom
    (28)
  • Spain
    Spain
    (20)
  • Netherlands
    Netherlands
    (14)
  • Italy
    Italy
    (14)
  • Switzerland
    Switzerland
    (10)
  • Thailand
    Thailand
    (9)
  • France
    France
    (8)
  • Canada
    Canada
    (8)
  • Austria
    Austria
    (8)
  • Dominican Republic
    Dominican Republic
    (7)
  • Australia
    Australia
    (7)
  • Korea, South
    Korea, South
    (6)
  • Portugal
    Portugal
    (6)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • Belgium
    Belgium
    (5)
  • Morocco
    Morocco
    (5)
  • China
    China
    (5)
  • Argentina
    Argentina
    (4)
  • Malaysia
    Malaysia
    (3)
  • Bulgaria
    Bulgaria
    (3)
  • Croatia
    Croatia
    (3)
  • Sweden
    Sweden
    (3)
  • Hong Kong
    Hong Kong
    (3)
  • Colombia
    Colombia
    (2)
  • Panama
    Panama
    (2)
  • Ireland
    Ireland
    (2)
  • Estonia
    Estonia
    (2)
  • Singapore
    Singapore
    (2)
  • Czech Republic
    Czech Republic
    (2)
  • Denmark
    Denmark
    (2)
  • Hungary
    Hungary
    (2)
  • Greece
    Greece
    (2)
  • Puerto Rico
    Puerto Rico
    (2)
  • Chile
    Chile
    (1)
  • Israel
    Israel
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Norway
    Norway
    (1)
  • New Zealand
    New Zealand
    (1)
  • Brazil
    Brazil
    (1)
  • Philippines
    Philippines
    (1)
  • Cyprus
    Cyprus
    (1)
  • South Africa
    South Africa
    (1)
  • Oman
    Oman
    (1)
  • Costa Rica
    Costa Rica
    (1)
  • Maldives
    Maldives
    (1)
  • Cayman Islands
    Cayman Islands
    (1)
  • Finland
    Finland
    (1)

Region

  • North America
    North America
    (234)
  • Europe
    Europe
    (174)
  • Asia Pacific
    Asia Pacific
    (31)
  • Oceania
    Oceania
    (8)
  • Middle East
    Middle East
    (8)
  • South America
    South America
    (11)
  • Central America
    Central America
    (10)
  • Africa
    Africa
    (6)

Hoteliers say

NEW AI Review summary

Hoteliers like Duetto's advanced revenue management features which drive significant improvements in revenue, optimize pricing strategies, and automate numerous tasks, thus enhancing operational efficiency. Notable features include dynamic room type pricing, flexible pricing rules that adjust to demand, and accurate forecasting tools which help in strategic planning. However, integration issues with some PMS, the need for more robust group and competitor pricing recommendations, and occasional data discrepancies are highlighted as areas of improvement.

AI-generated from the text of customer reviews

Forecasting and Reporting Accuracy
Integration Issues
Pricing Rules and Autopilot
Dynamic Room Type Pricing
Group Pricing and Blockbuster
10

A great Revenue system to improve your strategy

Connectivity Engineer from 500+ room Bed & Breakfast & Inn in Playa del Carmen (Mexico)

Verified
2 months ago
Very easy going platform that help you get better revenue results. All along with automation tools, rate recommendations and a forecast module, makes a lot easier the day by day operation of the Revenue department.
Country Mexico
Connectivity Engineer
X-Large Hotel
10

Always quick, great, competent and flexible support!

Reservations & Revenue Manager from 100 to 199 room Extended Stay & Serviced Apartment in Zürich (Switzerland)

Verified
4 months ago
Duetto has competent staff, also German speaking staff (and other languages), video calls are available and they train to build your own skills
Country Switzerland
Reservations & Revenue Manager
Large Hotel
10

EFFECTIVE REVENUE TECH

Director of Sales & Revenue from 200 to 499 room City Center Hotel in Thessaloniki (Greece)

Verified
4 months ago
An effective patform to meet customer demand with value-driven pricing. It is forecasting trend values, to maximize both rate and occupancy performance. The BlockBuster which helps us better manage and price our group business. It allowsboth revenue and sales teams to use the same information to generate and coordinate group quotations. We...
Country Greece
Director of Sales & Revenue
X-Large Hotel
10

Great Solution

Marketing Manager from 50-74 room Boutique in Luzern (Switzerland)

Verified
5 months ago
Really the best Revenue Management Software. Great features and amazing support. Highly recommended for everyone that wants to bring their revenue managment to the next level.This software truly stands out as the premier choice for Revenue Management. Its suite of features is not only comprehensive but also intuitive, catering to all the nu...
Country Switzerland
Marketing Manager
Medium Hotel
10

Very Intuitive

RM from 100 to 199 room City Center Hotel in Buenos Aires (Argentina)

Verified
5 months ago
Is a great system. It is very intuitive and has very good connectivity with the PMS. Has some very useful reports in the journal.
Country Argentina
RM
Large Hotel
10

A professional and highly reliable partner

Revenue Manager from 200 to 499 room City Center Hotel in Hamburg (Germany)

Verified
5 months ago
Professional and fast preparation, very good support, helps us to work efficiently, supports sales optimization, helps us to achieve and exceed sales targets
Country Germany
Revenue Manager
X-Large Hotel
10

All-rounded RMS for Pricing Strategy

Assistant Revenue Manager from 500+ room Branded Hotel in Hong Kong (China)

Verified
7 months ago
custom the display view for showing all pricing related data for reviewing rates, such as competitor rates, committed RNs, ADR and pickup etc.
Country China
Assistant Revenue Manager
X-Large Hotel
10

All-rounded RMS for Pricing Strategy

Assistant Revenue Manager from 500+ room Branded Hotel in Hong Kong (China)

Verified
7 months ago
custom the display view for showing all pricing related data for reviewing rates, such as competitor rates, committed RNs, ADR and pickup etc.
Country China
Assistant Revenue Manager
X-Large Hotel
10

Great tool

EJECUTIVA DE VENTAS from 200 to 499 room Branded Hotel in Veracruz (Mexico)

Verified
7 months ago
It is a great tool that offers real-time information on prices and demand. Which makes them more agile and effective in information.
Country Mexico
EJECUTIVA DE VENTAS
X-Large Hotel
9

Fast and uncomplicated connection - user-friendly system

Head of Revenue Management from 100 to 199 room Branded Hotel in Heringsdorf (Germany)

Verified
7 months ago
With the implementation of Duetto, we were able to optimize our strategies, especially when it came to optimizing sales in the individual categories. Manual price optimization on a daily basis would not be possible. We have provided various pricing strategies and are satisfied with the recommendations that Duetto gives. The forecasting tool...
Country Germany
Head of Revenue Management
Large Hotel
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