GameChanger by Duetto

4.6 (428 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Rosa, Milena, Owen + 62 more experts recommend Duetto

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GameChanger by Duetto

4.6 (428 REVIEWS)

Ranked 1 (out of 62) in Revenue Management Systems

2023 Winner Hotel Software

Hoteliers voted Duetto as the #1 Revenue Management Systems provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Cloud-based revenue management solutions without limits

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Ratings Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, GameChanger by Duetto is the #1 most trending product in the Revenue Management Systems category (out of 62) and the #9 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Duetto has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Duetto as the #1 Revenue Management Systems provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About GameChanger by Duetto
Founded in 2012 | Headquarters in San Francisco, California | 162 employees
Award-winning, cloud-based RMS purpose-built for the hospitality industry, Duetto’s GameChanger is the cumulative outcome of over 10 years of development. Its underlying algorithms and comprehensive suite of tools, including pricing, forecasting, and reporting, were developed to optimize your property’s transient and group revenue outcomes. Open Pricing, Duetto's industry-leading innovation, provides revenue managers a strategic approach to pricing rooms, not just by season or day of the week, but by being much more granular, yielding segments, room types, and distribution channels independently and in real time to maximize revenue without closing any booking opportunities. Together with ScoreBoard for reporting and BlockBuster for group bookings, GameChanger is part of an award-winning suite of SaaS products that give hoteliers the power to deploy modern pricing strategies and agile distribution to maximize revenue and profit.

Capabilities

Get up and running fast

Set it in autopilot or take the wheel

Customize your business strategy

Monitor regrets & denials

Create custom reports

Features

Pricing Optimization

4/5 features

Market Intelligence & Forecasting

4/5 features

Dashboards & Reporting

4/5 features

Automation

4/5 features

Multi-Property Functionality

4/5 features

Available Add-ons & Modules

BlockBuster (Groups Module)

Meetings & Events Intelligence
Optimally price group business to determine the most profitable mix of group and transient business for all of the properties in your portfolio

PREMIUM ADD-ON

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duetto Average Duetto

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

16

Success Stories

7

References

5

Featured Customers

Popularity by Segment

Size

7 | X-Small (1-9 room)

5 | Small (10-24 room)

33 | Medium (25-74 room)

108 | Large (75-199 room)

231 | X-Large (200+ room)

Country

137 | United States of America

62 | Mexico

29 | United Kingdom

27 | Germany

22 | Spain

21 | Netherlands

9 | Switzerland

9 | Italy

7 | Dominican Republic

7 | Austria

7 | France

7 | Thailand

6 | Portugal

6 | Australia

5 | Korea, South

5 | Singapore

5 | Belgium

5 | Canada

5 | United Arab Emirates

5 | Morocco

4 | Hong Kong

3 | Norway

3 | Argentina

3 | Croatia

2 | Denmark

2 | Puerto Rico

2 | Estonia

2 | Greece

2 | Colombia

1 | Brazil

1 | Panama

1 | Czech Republic

1 | Ireland

1 | Oman

1 | Israel

1 | Sri Lanka

1 | Philippines

1 | Chile

1 | Cyprus

1 | Costa Rica

1 | Hungary

1 | South Africa

1 | Maldives

1 | Bulgaria

1 | Cayman Islands

1 | China

1 | Finland

Type

133 | Luxury Hotels

116 | Branded Hotels

116 | Resorts

85 | Boutiques

75 | City Center Hotels

40 | Bed & Breakfast & Inns

32 | Hostels

29 | Extended Stay & Serviced Apartments

25 | Casinos

24 | RV Parks & Campgrounds

15 | Limited Service & Budget Hotels

13 | Airport/Conference Hotels

10 | Vacation Rentals & Villas

2 | Motels

Region

204 | North America

160 | Europe

25 | Asia Pacific

10 | Central America

9 | South America

7 | Middle East

6 | Oceania

6 | Africa

Category

428 | Revenue Management Systems

162 | Business Intelligence

More Products by Duetto

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Hotelier Rating

Excellent
352
Very Good
55
Average
16
Poor
6
Terrible
5

Property Size

  • X-Small (7)
  • Small (5)
  • Medium (33)
  • Large (108)
  • X-Large (231)

Country

  • United States of America
    United States of America
    (137)
  • Mexico
    Mexico
    (62)
  • United Kingdom
    United Kingdom
    (29)
  • Germany
    Germany
    (27)
  • Spain
    Spain
    (22)
  • Netherlands
    Netherlands
    (21)
  • Switzerland
    Switzerland
    (9)
  • Italy
    Italy
    (9)
  • Dominican Republic
    Dominican Republic
    (7)
  • Austria
    Austria
    (7)
  • France
    France
    (7)
  • Thailand
    Thailand
    (7)
  • Portugal
    Portugal
    (6)
  • Australia
    Australia
    (6)
  • Korea, South
    Korea, South
    (5)
  • Singapore
    Singapore
    (5)
  • Belgium
    Belgium
    (5)
  • Canada
    Canada
    (5)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Morocco
    Morocco
    (5)
  • Hong Kong
    Hong Kong
    (4)
  • Norway
    Norway
    (3)
  • Argentina
    Argentina
    (3)
  • Croatia
    Croatia
    (3)
  • Denmark
    Denmark
    (2)
  • Puerto Rico
    Puerto Rico
    (2)
  • Estonia
    Estonia
    (2)
  • Greece
    Greece
    (2)
  • Colombia
    Colombia
    (2)
  • Brazil
    Brazil
    (1)
  • Panama
    Panama
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Ireland
    Ireland
    (1)
  • Oman
    Oman
    (1)
  • Israel
    Israel
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Philippines
    Philippines
    (1)
  • Chile
    Chile
    (1)
  • Cyprus
    Cyprus
    (1)
  • Costa Rica
    Costa Rica
    (1)
  • Hungary
    Hungary
    (1)
  • South Africa
    South Africa
    (1)
  • Maldives
    Maldives
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Cayman Islands
    Cayman Islands
    (1)
  • China
    China
    (1)
  • Finland
    Finland
    (1)

Region

  • North America
    North America
    (204)
  • Europe
    Europe
    (160)
  • Asia Pacific
    Asia Pacific
    (25)
  • Oceania
    Oceania
    (6)
  • Middle East
    Middle East
    (7)
  • South America
    South America
    (9)
  • Central America
    Central America
    (10)
  • Africa
    Africa
    (6)
8

Great RMS - easy, intuative and time saving

Group Revenue Manager from 500+ room Luxury Hotel in (United Kingdom)

Verified
3 days ago
We switched to Duetto a few years ago and have been very happy with the experience. It's very easy and intuative to learn, and has many useful features such as pricing rules which help save time and automate our strategy.
Country United Kingdom
Group Revenue Manager
X-Large Hotel
10

Great UX & Constant Development, & CS Managers

Senior Director of Distributions from 200 to 499 room Boutique in New York (United States of America)

Verified
6 days ago
Duetto is easy to use and highly customizable, so the control really belongs to us. The user experience is optimized and constantly worked on, so we really feel like we have a voice if we'd like a development enhancement requested. Additionally, it is one of the most mobile-friendly revenue systems, which makes updating rates or restriction...
Country United States of America
Senior Director of Distributions
X-Large Hotel
9

Great Support

General Manager from 25-49 room Luxury Hotel in الصويرة (Morocco)

Verified
6 days ago
Implementing revenue management system was new for us. We receive a great help and lots of patience from the team of Duetto . They are a great support and the result is wonderful. No doubt, I will do it again if needed !
Country Morocco
General Manager
Medium Hotel
10

Easy and efficient

Revenue Manager from 50-74 room Boutique in (Korea, South)

Verified
6 days ago
Pricing Strategy and Restriction Strategy. Over booking and ScoreBord. Creating reports not only saves time but aslo aids in planning.
Country Korea, South
Revenue Manager
Medium Hotel
10

Excellent Tool

Revenue Manager Junior from 500+ room Bed & Breakfast & Inn in Ciudad de México (Mexico)

Verified
7 days ago
Updates to optimize, improve and facilitate the tool make it quickly familiar and easy to obtain analysis results for revenue.
Country Mexico
Revenue Manager Junior
X-Large Hotel
5

That's not what I expected

Coordinador de revenue from 500+ room Bed & Breakfast & Inn in Cancún (Mexico)

Verified
8 days ago
Which is dynamic, however we have encountered several situations where the rates do not pass, the pick up inventories do not add up, cases have been reported however we continue with constant situations on these issues, when according to us Duetto could be connected without problems to our platforms and the mapping of these was correct but...
Country Mexico
Coordinador de revenue
X-Large Hotel
10

Automation and Revenue

Chief Commercial Officer from 200 to 499 room Resort in Palma (Spain)

Verified
8 days ago
Duetto provides the top of the market rate distribution and revenue management solution. Their Open Pricing concept is key to personalize your pricing strategy. Scoreboard offers automated and personalized reports.
Country Spain
Chief Commercial Officer
X-Large Hotel
9

An excellent RMS!

Revenue Manager from 100 to 199 room Boutique in Ciudad de México (Mexico)

Verified
9 days ago
It has allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and responsive and respond to queries efficiently. They also provide efficient assistance on the subject.
Country Mexico
Revenue Manager
Large Hotel
9

An excellent RMS!

Revenue Manager, Central Hoteles from 100 to 199 room Boutique in Ciudad de México (Mexico)

Verified
9 days ago
It has allowed us to increase our ADR by 15% in these months of use. In terms of customer service, they are very helpful and responsive and respond to queries efficiently. They also provide efficient assistance on the subject.
Country Mexico
Revenue Manager, Central Hoteles
Large Hotel
10

Excelent Revenue System

Revenue Manager from 50-74 room Boutique in Tulum (Mexico)

Verified
13 days ago
The design of the system is more practical and sophisticated, its tools to make a rate strategy they are fantastic, very analytical and precise based on historical to have a complete view of how to maximize revenue, another thing that I like is the speed at which the data is processed in the distribution is very good, the changes are reflec...
Country Mexico
Revenue Manager
Medium Hotel
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  • 43

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Duetto RMS excels in delivering comprehensive and real-time revenue management solutions for the hospitality industry. Its strength lies in its ability to offer dynamic pricing strategies, providing hoteliers with data-driven insights and tools to optimize revenue streams effectively. The platform's intuitive interface allows for seamless integration and easy navigation, facilitating quick decision-making.

Question:

What differentiates this product or service from the competition?

Answer:

One of the standout features is its sophisticated forecasting capabilities, enabling precise demand predictions and aiding in setting competitive pricing strategies. Additionally, Duetto RMS provides a user-friendly dashboard that simplifies the complex process of managing multiple properties or chains, offering insights at both micro and macro levels.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Overall, Duetto RMS stands out for its innovation, data accuracy, and user-friendly interface, making it a valuable asset for hotels aiming to optimize revenue management effectively. I highly recommend Duetto RMS for any hospitality business seeking to elevate their revenue management strategies.