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GameChanger by Duetto
4.7 (676 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sonia, Liliana, Fabio Leon + 141 more experts recommend Duetto
Read RecommendationsGameChanger by Duetto
Ranked 1 (out of 66) in Revenue Management Systems
2025 Winner
Hotel Software
Hoteliers voted Duetto as the #1 Revenue Management Systems provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldCloud-based revenue management solutions without limits
94% recommended by 580 hotels
Virgin Hotels, Noble House, The Standard & 577 others
Bell - AI powered product analyst
I analyzed all of Duetto’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Duetto for its advanced customization options, enabling tailored pricing strategies that align with specific business goals. The platform's integration with key data sources like Demand 360 and OTA Insight aids competitiveness by embedding market insights directly into strategies. Duetto is renowned for its ability to optimize revenue through flexible rules and autopilot functions, although initial setup can be complex. The system's real-time data insights are praised for improving decision-making and operational efficiency.
Virgin Hotels, Noble House, The Standard & 577 others
Read their reviewsPartners say
Industry experts recommend Duetto for its cutting-edge Open Pricing model, which allows independent price adjustments across segments, room types, and distribution channels. Its advanced forecasting capabilities provide precise revenue predictions, even with limited historical data, using real-time and multiple data sources. While praised for seamless integration and intuitive dashboards, some users note the high reliance on cloud connectivity and complexity in initial setup as areas for improvement.
Sonia, Liliana, Fabio Leon and 141 others
Read their recommendationsWhat Types of Hotels Duetto is Popular For
Size
27 | X-Small (1-9 room)
12 | Small (10-24 room)
121 | Medium (25-74 room)
239 | Large (75-199 room)
286 | X-Large (200+ room)
Country
206 | United States of America
89 | Mexico
59 | Germany
36 | United Kingdom
23 | Italy
21 | Spain
18 | Australia
16 | Switzerland
15 | France
14 | Thailand
13 | Austria
11 | Canada
11 | China
9 | Portugal
7 | United Arab Emirates
7 | Belgium
7 | Morocco
6 | Greece
6 | Korea, South
6 | Netherlands
6 | Bulgaria
5 | Malaysia
5 | Sweden
5 | Singapore
5 | Argentina
5 | Philippines
4 | Croatia
4 | Norway
3 | Colombia
2 | Estonia
2 | Finland
2 | Denmark
2 | Panama
2 | Ireland
2 | Czech Republic
2 | Ghana
2 | Chile
2 | Dominican Republic
2 | Hungary
1 | Romania
1 | New Zealand
1 | Tunisia
1 | Vietnam
1 | Cayman Islands
1 | Hong Kong
1 | Sri Lanka
1 | Israel
1 | Brazil
1 | Maldives
1 | Cyprus
1 | South Africa
1 | Oman
1 | Costa Rica
Type
307 | Boutiques
291 | Luxury Hotels
244 | Resorts
243 | City Center Hotels
204 | Branded Hotels
170 | Bed & Breakfast & Inns
143 | Airport/Conference Hotels
96 | Limited Service & Budget Hotels
61 | Casinos
57 | Extended Stay & Serviced Apartments
51 | Hostels
32 | RV Parks & Campgrounds
18 | Vacation Rentals & Villas
7 | Motels
Region
306 | North America
244 | Europe
50 | Asia Pacific
19 | Oceania
14 | South America
11 | Africa
9 | Middle East
3 | Central America
Category
676 | Revenue Management Systems
209 | Business Intelligence
28 | Meetings & Events Intelligence
Didn’t find what you were looking for?
What is Duetto?
Founded in 2012 | Headquarters in San Francisco, California | 162 employees
GameChanger by Duetto is a cloud-based revenue management system tailored for the hospitality industry. It excels in driving significant revenue improvements and optimizing pricing strategies by leveraging advanced algorithms and comprehensive tools. Key features include dynamic room type pricing, flexible rules that adjust to demand, and precise forecasting tools for strategic planning. GameChanger's unique Open Pricing model allows real-time rate adjustments per room type, segment, and distribution channel, ensuring no booking opportunities are missed. Integrated with tools like ScoreBoard for reporting and BlockBuster for group bookings, it enhances operational efficiency and profitability.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Duetto products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Duetto Reviews Analyzed: 658
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Duetto Expert Recommendations Analyzed: 130
Read expert recommendationsDescription provided by Duetto
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Duetto's Provided Description:
"Award-winning, cloud-based RMS purpose-built for the hospitality industry, Duetto’s GameChanger is the cumulative outcome of over 10 years of development. Its underlying algorithms and comprehensive suite of tools, including pricing, forecasting, and reporting, were developed to optimize your property’s transient and group revenue outcomes. Open Pricing, Duetto's industry-leading innovation, provides revenue managers a strategic approach to pricing rooms, not just by season or day of the week, but by being much more granular, yielding segments, room types, and distribution channels independently and in real time to maximize revenue without closing any booking opportunities. Together with ScoreBoard for reporting and BlockBuster for group bookings, GameChanger is part of an award-winning suite of SaaS products that give hoteliers the power to deploy modern pricing strategies and agile distribution to maximize revenue and profit."
FAQs
Capabilities
Get up and running fast
Get up and running fast
Streamlined, efficient digital onboarding provides fast access to Duetto. Use Duetto on your timelines and start increasing revenue faster.
Set it in autopilot or take the wheel
Set it in autopilot or take the wheel
Autopilot lets you automate as much as you want, with complete control.
Customize your business strategy
Customize your business strategy
Control your commercial strategy while simultaneously leveraging the power of Duetto’s analytics through customized pricing strategies
Monitor regrets & denials
Monitor regrets & denials
Maximize direct booking opportunities in real-time and understand conversion on your website.
Create custom reports
Create custom reports
Day-level forecasts and business insights through comprehensive real-time, on demand custom reports
Build forecasts & budgets
Build forecasts & budgets
Accurate day-level forecasts with insight into total guest expenditures by integrating folio-level information and historical, present, and future rate data
Track competitor rates
Track competitor rates
Customized comp sets using leading, third-party data sets from Amadeus and OTA Insights to create pricing strategies
Features
Pricing Optimization
4/5 features
Market Intelligence & Forecasting
4/5 features
Dashboards & Reporting
4/5 features
Automation
4/5 features
Multi-Property Functionality
4/5 features
Group Business
4/5 features
Integrations
4/5 features
Other
4/5 features
Available Add-ons & Modules
BlockBuster: manage groups easily
Meetings & Events Intelligence
Maximize revenue and increase total profitability across transient and group business. Create cohesive, flexible pricing strategies across segments to reduce variability, lower risk, and secure business, while driving efficiencies and improving collaboration between revenue and sales teams.
Duetto Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, GameChanger by Duetto is the #1 most trending product in the Revenue Management Systems category (out of 66) and the #3 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDuetto has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Duetto as the #1 Revenue Management Systems provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Duetto Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
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Duetto Case Studies
Mexican resort adopts data-driven revenue strategy with Duetto
San Jose del Cabo (Mexico)
Hotel Vermont: a new, dynamic revenue strategy
Burlington (United States of America)
UAE portfolio achieves 22% RevPAR increase with Duetto
Abu Dhabi (United Arab Emirates)
St George Lycabettus Lifestyle Hotel transforms its revenue strategy
Athens (Greece)
The Sebel Canberra Civic increases revenue by $306k
Canberra (Australia)
Great Wolf Lodge maximizes efficiency amid strategy change
Chicago (United States of America)
Sunshine Coast hotel boosts revenue by $210k with Duetto’s tech stack
Rolling Hills Estates (United States of America)
Artyzen Hospitality Group sees pricing (r)evolution
(Hong Kong)
Operational success for Hotel Madeira
Funchal (Portugal)
Hey Lou HOTELS elevates market share across its portfolio with Duetto’s innovative solutions
Groß-Gerau (Germany)
Kata Group’s journey to dynamic pricing with Duetto
Nong Thale (Thailand)
Alpin Family increases RevPAR by 24% across its portfolio with Duetto
Mangia’s Resorts and Clubs consistently exceeds revenue goals with Duetto
Palermo (Italy)
Hotel Casa Dorada Los Cabos, Resort & Spa drives revenue growth by partnering with Duetto
Cabo San Lucas (Mexico)
MICE technology transforms Empire Riverside’s revenue management strategy
Hamburg (Germany)
Art Deco Hotel Montana boosts RevPAR by 33.67% after onboarding Duetto
Lucerne (Switzerland)
L7 Gangnam sees significant results with Duetto
Seoul (Korea, South)
Duetto drives revenue growth and operational efficiency for RIMC Hotels & Resorts Group
Hamburg (Germany)
Real-time price optimization helps Hotel Pez Espada beat the competition
Torremolinos (Spain)
Live! Casino & Hotel use Duetto to maximize loyalty and demand
Philadelphia (United States of America)
OpenSpace Drives 51% Increase in RevPP for Atrium Hotel Mainz
Mainz (Germany)
Staypineapple Sees Juicy Results With Duetto
Length of Stay Strategy Pushes Yotel Ahead
Boston (United States of America)
Lub d Sees Rate Treble in High Season
Chaweng (Thailand)
Suites Success for Crystalbrook Collection
Brisbane City (Australia)
Flexible Pricing Strategy Drives Total Profitability at Heure Bleue Palais
Essaouira (Morocco)
Forward-looking Data Gives Park Royal a Revenue Boost
Cancun (Mexico)
Open Pricing Helps Adriatic Luxury Hotels Maximize Last Room Availability
Dubrovnik (Croatia)
Revenue Automation Boosts Market Share for Central Hoteles
Mexico City (Mexico)
Room-Type Strategy Drives Revenue for Hotel Peter and Paul
New Orleans (United States of America)
How Duetto Boosts Revenue at Nobu Hotel Los Cabos
Cabo San Lucas (Mexico)
Hotel Arena on Out-pacing Comp Set
Amsterdam (The Netherlands)
Ushuaia Ibiza: Delivering A Rock Star Revenue Strategy
Playa d'en Bossa (Balearic Islands)
English Lakes Harnesses Domestic Demand
Lancaster (United Kingdom)
Segmented Revenue Strategy Delivers Success for Noble House
Teton Village (United States of America)
Diverse Portfolio Reaps Rewards With Open Pricing Strategy
Sydney (Australia)
Revenue Soars For Wharf Hotels In Hong Kong
Hong Kong (China)
How Virgin Hotels Automated Room-Type Pricing Based on Demand with Duetto
Edinburgh (United Kingdom)
The Standard, New York - Exceeding Budgeted Reopening Targets
New York City (United States of America)
Delivering Top Results For Graduate Hotels
Athens (United States of America)
Tech Investment Boosts Revenue For Helios Hotels
Can Pastilla (Balearic Islands)
How Boyne Resorts Leveraged Duetto to Centralize Reporting and Create a More Integrated Total Revenue Strategy
Boyne Falls (United States of America)
References
""The Duetto team took the time to understand us and now the number of hours of data input has been reduced significantly, allowing time for more strategic discussions. The success is knowing how high we can go and not being afraid to be a leader in those rates. The results don’t lie.""
Doug Rigoni
President & CEO @
""We believe data wins arguments. Now, with six hotels open, we have a lot of our own data and rely on partners like Duetto to process that data. This makes it much easier to see patterns and react on them.""
Tobias Koehler
Group Director Marketing & Commerce @
"It's been quite a difference. You used to use half a day to type in rates, changes and yielding. It's very satisfying to know that you can be strategic and use your time better."
Alexander Klug
Revenue Assistant @
"What good is all this data if it takes too long to access it or make it actionable? We're confident that NH will be able to move beyond spreadsheets and develop better business strategies across 400 hotels around the world, now that we have far better visibility into our data and the ability to access and share it faster. Speed and accuracy make all the difference when hotel distribution and traveler preferences change so quickly."
Fernando Vives
Chief Commercial Officer @
"ScoreBoard is a time saver for my revenue team and my GMs. It's beautiful to have an application that can still drill down to the 15 things you need to look at before you make a decision. I'm actually really looking forward to budget season now."
Susie Rossi
Vice President of Revenue Management and Training @
"Moving beyond fixed rates and using Open Pricing enables us to get the right price to the right customer across every segment, channel and room type. Using more than just historical data gives us far more visibility into the future, and it’s opened a world of new revenue opportunities for us."
Craig Franco
Regional Director of E-commerce @
Extended Stay America Columbia - West - Interstate-126
"Duetto adds 5 to 10 points of RevPAR Index in the hotels where it has been implemented. Honestly, I don’t know of any other single thing management could do to bump the Index like that."
Lee Pillsbury
Chairman @
Thayer Lodging Group Accounting
Featured Customers
More Products by Duetto
Hotelier Rating
Looking for specific info?
9
Mexican resort adopts data-driven revenue strategy with Duetto
Revenue Manager from 100 to 199 room Luxury Hotel in San Jose del Cabo (Mexico)
Verified
14 days ago
Duetto’s real-time insights and predictive capabilities have revolutionized our revenue strategy, enabling us to confidently align rates with market trends.
Mexico
Mexico
Revenue Manager
Large Hotel
10
Hotel Vermont: a new, dynamic revenue strategy
Revenue Manager from 100 to 199 room Boutique in Burlington (United States of America)
Verified
27 days ago
Reports have assisted in our budgeting process and monthly forecasting. It’s easy to determine factually if a piece of business is the right fit and at what rate makes it the most profitable.
United States of America
United States of America
Revenue Manager
Large Hotel
10
UAE portfolio achieves 22% RevPAR increase with Duetto
Corporate Director of Commercial and Development from 200 to 499 room Airport/Conference Hotel in Abu Dhabi (United Arab Emirates)
Verified
1 months ago
Most importantly, I go home on time, back to my family, with peace of mind that Duetto is ready to take action.
United Arab Emirates
United Arab Emirates
Corporate Director of Commercial and Development
X-Large Hotel
10
St George Lycabettus Lifestyle Hotel transforms its revenue strategy
Revenue Manager from 100 to 199 room City Center Hotel in Athens (Greece)
Verified
2 months ago
Duetto has completely transformed our revenue strategy. With its advanced forecasting and dynamic pricing capabilities, we’ve shifted from reactive adjustments to a proactive and strategic approach.
Greece
Greece
Revenue Manager
Large Hotel
10
User-friendly instrument designed to boost your revenue and enhance your pricing policy.
Assistant Revenue Manager from 25-49 room Boutique in Essaouira (Morocco)
Verified
3 months ago
Duetto has proven to be the most effective tool for enhancing revenue, as it has enabled us to refine our pricing strategy and implement a protocol that significantly boosts our profitability. The team consistently offers support for exploring new business solutions and provides assistance with updates and innovative insights.
Morocco
Morocco
Assistant Revenue Manager
Medium Hotel
10
Simple offers with dynamic prices for optimal utilization
Event management from 25-49 room Branded Hotel in Muenster (Germany)
Verified
3 months ago
Save time through quick offer creation, easy entry of changes, dynamic pricing: higher sales through dynamic prices, transparent costs, offer creation by the customer himself, better utilization, consideration of price changes for different periods (revenue), information on possible future bookings (forecast).
Germany
Germany
Event management
Medium Hotel
10
#revenue #gameChanger #pricing #autopilot #automation
Revenue Manager from 100 to 199 room City Center Hotel in Hamburg (Germany)
Verified
3 months ago
Significant time savings in daily yielding. After initial setup and adjustments to the autopilot, reliable automation of rate adjustment even outside of working hours and on weekends. Additionally, individually customizable user interface.
Germany
Germany
Revenue Manager
Large Hotel
10
Innovative revenue management system that has a positive impact on rooms revenue through automation
Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in Neustadt in Holstein (Germany)
Verified
3 months ago
One of the most positive experience is the onboarding process as also the the active support of the costumer success manager. Other positive points are the autopilot, individuals reports and the dynamic optimization within the room categories.
Germany
Germany
Revenue Manager
Large Hotel
10
Great and convenient
Revenue Analyst from 200 to 499 room Boutique in Chicago (United States of America)
Verified
3 months ago
Using Duetto has been very beneficial in the day-to-day of revenue management. I like that I can easily compare and see save time in seeing data from LY and etc.
United States of America
United States of America
Revenue Analyst
X-Large Hotel
10
An invaluable tool for small hotel managers looking to optimize revenue.
General Manager from 25-49 room Boutique in Sofia (Bulgaria)
Verified
3 months ago
As the manager of a small hotel, Duetto has been an excellent tool for optimizing our pricing strategy. Its Open Pricing model enables us to adjust rates dynamically based on demand, helping us maximize revenue from individual bookings. The AI-driven forecasting has been particularly useful in anticipating market trends and making proactive...
Bulgaria
Bulgaria
General Manager
Medium Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Duetto is a market-leading RMS due to the effective data management that allows the precision of its algorithm. Their team is made up of international profiles with extensive experience in the sector and they also work with transparency and honesty with their clients.
Showing all answers to: "What does this product or service do well?"
Duetto is a market-leading RMS due to the effective data management that allows the precision of its algorithm. Their team is made up of international profiles with extensive experience in the sector and they also work with transparency and honesty with their clients.
The integration of RMS Duetto with Host PMS is incredibly smooth and reliable, offering an ultra-complete solution for managing operations and revenue. The system works seamlessly, handling complex tasks with ease while being intuitive to use. Additionally, the team supporting the integration is highly attentive and constantly improving the system to adapt to the specific needs of each client and region.
I particularly liked the user-friendliness and the friendly customer service, which was always easy to reach. special thanks to Luke Levy-Shephard, who gave me very good advice. A clear recommendation for anyone who wants to take their hotel to the next level.
They have well-defined objectives and utilize a meticulous system to deliver a comprehensive analysis of your market. Additionally, they have a unique approach to onboarding new customers, introducing them to a system designed to be accessible and easy to understand for everyone.
Super accurate data for revenue managers that automatically detects and updates rates in real-time as soon as market conditions change helps maximize booking revenues and profits and empowers hotels to sharpen revenue management strategies through innovative technology.
Question:
What differentiates this product or service from the competition?
Answer:
Revenue management with Duetto is simple, effective and covers more operational aspects beyond just hotel accommodation, such as the MICE business unit, for example. It also offers extensive rate management and configuration flexibility.
Showing all answers to: "What differentiates this product or service from the competition?"
Revenue management with Duetto is simple, effective and covers more operational aspects beyond just hotel accommodation, such as the MICE business unit, for example. It also offers extensive rate management and configuration flexibility.
What sets it apart is its level of completeness and reliability. It’s a system that clients can depend on, ensuring all aspects of integration and functionality work perfectly together. The team’s dedication to tailoring and enhancing the integration for each client and their local context makes it unique, ensuring not only operational efficiency but also a level of customization rarely found in similar solutions.
Duetto's RMS leverages advanced AI for dynamic pricing and demand forecasting, offering unparalleled flexibility and real-time insights. Unlike others, its Open Pricing model optimizes every segment, channel, and room type for maximum revenue.
Their system setup and dynamic graphs are uniquely designed and continuously adapt to the ever-changing demands of the market. I have encountered many revenue management companies, but none with such diverse and advanced analytics systems
Real times updates with next-gen analytics that produce rate recommendations for hotels up to five years into the future, updates are pushed automatically, putting users on the latest version, eliminating downtime.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I highly recommend any hotelier considering implementing an Revenue Management System to watch a demo of Duetto and evaluate the improvements and contributions it can make to their revenue team and business as well as the rapid ROI.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I highly recommend any hotelier considering implementing an Revenue Management System to watch a demo of Duetto and evaluate the improvements and contributions it can make to their revenue team and business as well as the rapid ROI.
If you're considering the RMS Duetto integrated with Host PMS, take the time to fully explore the customization options and work closely with their support team. The system is highly adaptable, and the more you communicate your specific needs, the better they can tailor the integration to your operations. This will ensure you maximize its potential and achieve a seamless fit with your hotel's unique processes.
The demo I had was very insightful and informative, great service from the team. Luke Shephard was especially helpful in identifying my needs and addressing my pain points. Thanks a lot!
I will definitely show any General Managers, Director of Sales and Marketing and Revenue Director the advice of using this very unique system as it will definitely place them ahead of the competition when it come to get all the necessary Information to drive their ADR and Occupancy as well as analyzing the proper business to pursue
its ability to automate pricing adjustments, optimize revenue, and free up resources for strategic planning, its reputation for delivering reliable, actionable insights through an intuitive, user-friendly interface, and its ability to manage complex pricing structures across multiple properties.
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