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Review of Zen Hospitality Solutions

10
Intuitively Easy to Use
Admin from 100 to 199 room Boutique Hotels in Malang (Indonesia)
Verified
5 years ago
Products Reviewed
Revenue Management Systems
What do you like most?
-> They have built-in channel manager with PMS that's easy for us as administrators to use. -> The user interface looks clean and dynamic. It does not take awhile to load and rarely facing difficulties in operating it on daily basis. -> They have savvy team to help and have great training tools. We can have the training online through conference video calls or just by watching their online videos if I or the team need to go back and study new functionalities. -> Zen have buttons that is functional and easy to understand because they have it in local language (Bahasa Indonesia). -> Especially when we often changes in shifts and front officers, it is important to not having too complicated system that's ended up making our work inefficient.
What do you dislike or think could be improved?
-> No, I think Zen is Professional. -> So far so good. Very functional and easy to adapt, as I said, intuitively easy to use.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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