Corporate Sales Manager

10 months ago

Verified

... The best part of the Ezee is their support team, They are always Proactive and always ready to help, Specially our account manager ms. Rukaiya patel is the gem of the company. Working with ezee since ...

Corporate Sales Manager

10 months ago

Verified

... The best part of the Ezee is their support team, They are always Proactive and always ready to help, Specially our account manager ms. Rukaiya patel is the gem of the company. Working with ezee since ...

Corporate Sales Manager

10 months ago

Verified

... The best part of the Ezee is their support team, They are always Proactive and always ready to help, Specially our account manager ms. Rukaiya patel is the gem of the company. Working with ezee since ...

Owner

10 months ago

Verified

... People with all level of education can be trained easily. We have trained people with 10th grade, with poor english knowledge as well. ...

Owner

10 months ago

Verified

... People with all level of education can be trained easily. We have trained people with 10th grade, with poor english knowledge as well. ...

VP Operations

10 months ago

Verified

... Prompt responses from Ms. Yogeswari for each and every technicalities. use to help beyond her KRA. Happy with the service. ...

VP Operations

10 months ago

Verified

... To reach dedicated manager directly via call, instead of customer care / support IVR number would be a great initiative by management of Ezee Technosys. ...

VP Operations

10 months ago

Verified

... To reach dedicated manager directly via call, instead of customer care / support IVR number would be a great initiative by management of Ezee Technosys. ...

Listing Executive

10 months ago

Verified

... Good excellent communication keep it up better communicator always help full keep it up. Good excellent communication keep it up. ...

Listing Executive

10 months ago

Verified

... Good excellent communication keep it up better communicator always help full keep it up. Good excellent communication keep it up. ...

Listing Executive

10 months ago

Verified

... Good excellent communication keep it up better communicator always help full keep it up. Good excellent communication keep it up. ...

Reservations manager

10 months ago

Verified

... Multi currency option need to be improved. system is key login out when it is sleep. can't add properties to group login. ...

Owner

10 months ago

Verified

... An extensive manual into the more complex features. Some of the features require trial and error to properly master as exact information is not available readily. Even though tech support is readily ...

Owner

10 months ago

Verified

... An extensive manual into the more complex features. Some of the features require trial and error to properly master as exact information is not available readily. Even though tech support is readily ...

Owner

10 months ago

Verified

... Ezee is intuitive and easy to use. It has allowed us to monitor our availability to the dot. Additionally, our income and expenses can all be monitored on the same platform. We have optimized our ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Good to use, easy to known the guest details inflows and find checkin and checkout and financially useful to find the revenue ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Good to use, easy to known the guest details inflows and find checkin and checkout and financially useful to find the revenue ...

GM

10 months ago

Verified

... Managing the property within a limited time frame is a piece of cake. Moreover, the 24*7 help from the professionals is lovely for every hotelier. ...

GM

10 months ago

Verified

... Managing the property within a limited time frame is a piece of cake. Moreover, the 24*7 help from the professionals is lovely for every hotelier. ...

front office executive

10 months ago

Verified

... Easy to access ...

Corporate Revenue Manager

9 months ago

Verified

... User friendly Easy to understand the products and like to have Thai Support Team take care of us because sometimes quite difficult for us to understand Indian Support ...

Corporate Revenue Manager

9 months ago

Verified

... Need Thai Support Team 24 hours because it is more easy for our team members and also need retraining every 2 or 3 months. ...

Corporate Revenue Manager

9 months ago

Verified

... User friendly Easy to understand the products and like to have Thai Support Team take care of us because sometimes quite difficult for us to understand Indian Support ...

GM

9 months ago

Verified

... Excellent "Customer Support" and "User Friendly Software". As they are available for 24/7 for any support, Easy to use application & web. ...

GM

9 months ago

Verified

... Excellent "Customer Support" and "User Friendly Software". As they are available for 24/7 for any support, Easy to use application & web. ...

Manager

9 months ago

Verified

... Based in Nepal, we suggest refining payment policies, currently biannual with a six month duration. Despite timely payments, system glitches often flag us for pending payments. After contacting the ...

Manager

9 months ago

Verified

... Based in Nepal, we suggest refining payment policies, currently biannual with a six month duration. Despite timely payments, system glitches often flag us for pending payments. After contacting the Nepal head department, the issue is resolved. We suspect communication ...

Manager

9 months ago

Verified

... As a longstanding hotelier in Nepal, we have utilized eZee's services for five years. Throughout this period, their live support team has consistently addressed any queries or concerns within minutes, demonstrating their commitment to swift ...

Manager

9 months ago

Verified

... As a longstanding hotelier in Nepal, we have utilized eZee's services for five years. Throughout this period, their live support team has consistently addressed any queries or concerns within minutes, demonstrating their commitment to swift andeffective ...

GENERAL MANAGER

9 months ago

Verified

... Pros: 1.User-friendly interface suitable for various types of accommodations, from large hotels to hostels or rentals. 2.Special mention to Innalytics for providing easy-to-understand overviews. 3.Customizable interface allows for easy adaptation and familiarity. 4.Convenient pop-up task feature for guest requests streamlines operations. 5.Efficient management of housekeeping and maintenance tasks. 6.Mobile app for easy access to reports and management features. 7.Flexible revenue options catering to different types of room sales. 8.Generating TM30 and RR4 reports specific to Thailand is straightforward and functional. 9.Booking Engine supports global Payment Gateways. 10.Excellent in-country ...

GENERAL MANAGER

9 months ago

Verified

... "Easy" as its name. After 1 year of usage overall Rating: 8++/10 ...

GENERAL MANAGER

9 months ago

Verified

... "Easy" as its name. After 1 year of usage overall Rating: 8++/10 ...

General Manager

9 months ago

Verified

... Great ...

General Manager

9 months ago

Verified

... Great ...

General Manager

9 months ago

Verified

... Great ...

Owner

9 months ago

Verified

... Booking engine. Since its opening never had a chance to test, as there were no bookings through the engine. But I got it to reduce my load time, be mobile, increase revenue via direct booking. It ...

Owner

9 months ago

Verified

... PMS could be more user friendly, there are some sections that are not clear how to work with them and we don't have much time to see all the videos. Would be good if you could allocate time for a direct connection of your staff with us to direct in using the soft, which will save time for both of us. Channel managers - having issues, need to be improved. If before I had 5 to 7 bookings from booking.com, since I connect the channel manager I have zero new books, only those who stayed with us... I am loosing my new clients! if this continues I would need to terminate my contract with you. I would ask more attention from your side to this issue, which I think needs more insights to understand and solve, rather then just to update the flow. Responses from your side to the issues raised sometimes are very slow taking weeks, somites are done in a moment. In overall, I satisfied with the PMS system and our contact persons Vijay and Brijesh, but having issues with channel manager. In regards to the booking engine, it would be good if you could promote us on google ...

Owner

9 months ago

Verified

... PMS could be more user friendly, there are some sections that are not clear how to work with them and we don't have much time to see all the videos. Would be good if you could allocate time for a direct connection of your staff with us to direct in using the soft, which will save time for both of us. Channel managers - having issues, need to be improved. If before I had 5 to 7 bookings from booking.com, since I connect the channel manager I have zero new books, only those who stayed with us... I am loosing my new clients! if this continues I would need to terminate my contract with you. I would ask more attention from your side to this issue, which I think needs more insights to understand and solve, rather then just to update the flow. Responses from your side to the issues raised sometimes are very slow ...

Owner

9 months ago

Verified

... PMS system is good and it does what I planned and expectedto do, although a direct help from your staff would be helpful. Before I was using excel, which took a lot of my time, and that was the ...

Owner

9 months ago

Verified

... PMS could be more user friendly, there are some sections that are not clear how to work with them and we don't have much time to see all the videos. Would be good if you could allocate time for a direct connection of your staff with us to direct in using the soft, which will save time for both of us. Channel managers - having issues, need to be improved. If before I had 5 to 7 bookings from booking.com, since I connect the channel manager I have zero new books, only those who stayed with us... I am loosing my new clients! if this continues I would need to terminat ...

CEO

9 months ago

Verified

... We are using this system for almost 10 years now and support epseically post sales support is great. Majority of the queries are sold in absolutely no time. Highly recommended solution. ...

CEO

9 months ago

Verified

... We are using this system for almost 10 years now and support epseically post sales support is great. Majority of the queries are sold in absolutely no time. Highly recommended solution. ...

CEO

9 months ago

Verified

... We are using this system for almost 10 years now and support epseically post sales support is great. Majority of the queries are sold in absolutely no time. Highly recommended solution. ...

General Manager

9 months ago

Verified

... Easy to use softwares and 24*7 tech support is the best part of EZee / Yanolja Softwares, Also incase of any technical issues they act quickly to resolve the same. ...

General Manager

9 months ago

Verified

... Easy to use softwares and 24*7 tech support is the best part of EZee / Yanolja Softwares, Also incase of any technical issues they act quickly to resolve the same. ...

General Manager

9 months ago

Verified

... Easy to use softwares and 24*7 tech support is the best part of EZee / Yanolja Softwares, Also incase of any technical issues they act quickly to resolve the same. ...

Manager

9 months ago

Verified

... The support given by the Ezee team. The simplicity and the intuitiveness of the system for my staff, who are new to the hospitality industry. ...

owner

9 months ago

Verified

... Honesty, teamwork, communication. When we need it to be fast all team did very well. Explanation was nicely done and they were patient with me. ...

owner

9 months ago

Verified

... Better communication through phone because with email we are losing time, better training for us as we are not IT guys so we need more information and time. ...

owner

9 months ago

Verified

... Honesty, teamwork, communication. When we need it to be fast all team did very well. Explanation was nicely done and they were patient with me. ...

owner

9 months ago

Verified

... Honesty, teamwork, communication. When we need it to be fast all team did very well. Explanation was nicely done and they were patient with me. ...

owner

9 months ago

Verified

... Honesty, teamwork, communication. When we need it to be fast all team did very well. Explanation was nicely done and they were patient with me. ...

reception

9 months ago

Verified

... Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service. ...

reception

9 months ago

Verified

... Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service. ...

reception

9 months ago

Verified

... “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” “Your support means the world to me!” “I appreciate the way you supported me. ...

reception

9 months ago

Verified

... “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” “Your support means the world to me!” “I appreciate the way you supported me. ...

reception

9 months ago

Verified

... Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service. ...

reception

9 months ago

Verified

... Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service. ...

reception

9 months ago

Verified

... Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service. ...

reception

9 months ago

Verified

... Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service. ...

reception

9 months ago

Verified

... Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service. ...

reception

9 months ago

Verified

... Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service. ...

Guest Relationship Executive

9 months ago

Verified

... Best Explanation ...

Guest Relationship Executive

9 months ago

Verified

... I asked for activation for one no show booking, get the solution in an effective way. Great job on handling that customer's issue quickly and professionally ...

Guest Relationship Executive

9 months ago

Verified

... “Thank you for your help/support” phrases “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” “Your support means the world to me!” ...

Guest Relationship Executive

9 months ago

Verified

... “Thank you for your help/support” phrases “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” “Your support means the world to me!” ...

Guest Relationship Executive

9 months ago

Verified

... I asked for activation for one no show booking, get the solution in an effective way. Great job on handling that customer's issue quickly and professionally ...

Guest Relationship Executive

9 months ago

Verified

... I asked for activation for one no show booking, get the solution in an effective way. Great job on handling that customer's issue quickly and professionally ...

Guest Relationship Executive

9 months ago

Verified

... “Thank you for your help/support” phrases “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” “Your support means the world to me!” ...

Managing Partner

9 months ago

Verified

... I recently had the pleasure of utilizing Ezee Technosys for managing our resort operations, and I must say, it has been an absolute game-changer! From seamlessly integrating all online travel agencies (OTAs) to providing a centralized platform for handling reservations, Ezee Technosys has simplified resort management in ways we never imagined. One of the standout features of Ezee Technosys is its ability to streamline ...

Managing Partner

9 months ago

Verified

... I recently had the pleasure of utilizing Ezee Technosys for managing our resort operations, and I must say, it has been an absolute game-changer! From seamlessly integrating all online travel agencies (OTAs) to providing a centralized platform for handling reservations, Ezee Technosys has simplified resort management in ways we never imagined. One of the standout features of Ezee Technosys is its ability to streamline the entire booking process. With just a few clicks, we can manage reservations from various OTAs, ensuring that our inventory is always up-to-date and maximizing our occupancy rates. This level of efficiency has not only saved us time but has also significantly increased our revenue. Moreover, the staff at Ezee Technosys have been nothing short of exceptional ...

Managing Partner

9 months ago

Verified

... I recently had the pleasure of utilizing Ezee Technosys for managing our resort operations, and I must say, it has been an absolute game-changer! From seamlessly integrating all online travel agencies (OTAs) to providing a centralized platform for handling reservations, Ezee Technosys has simplified resort management in ways we never imagined. One of the standout features of Ezee Technosys is its ability to streamline the entire booking process. With just a few clicks, we can manage reservations from various OTAs, ensuring that our inventory is always up-to-date and maximizing our occupancy rates. This level of efficiency has not only saved us time but has also significantly increased our revenue. Moreover, the staff at Ezee Technosys have been nothing short of exceptional. They are always available to address any queries or concerns we may have, offering prompt and effective solutions every time. Their dedication to customer satisfaction is truly commendable and has made our experience with Ezee Technosys incredibly ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... Nothing comes to mind as far as improvement is concerned. Everything works to or beyond expectations. The support staff is prompt to address any improvements required and makes all effort to address ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... Nothing comes to mind as far as improvement is concerned. Everything works to or beyond expectations. The support staff is prompt to address any improvements required and makes all effort to address ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... Nothing comes to mind as far as improvement is concerned. Everything works to or beyond expectations. The support staff is prompt to address any improvements required and makes all effort to address ...

Manager

9 months ago

Verified

... eZee is best CM ever I have used , i used many channel manager, like as bookingwiz, opera IDS but it was the best. and the good part is it is very flexible even work from the mobile. report was clear and easily readable. Occupancy slap is also the best part where we can plan ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Manager

8 months ago

Verified

... Very helpful. Problem was resolved. ...

Manager

8 months ago

Verified

... Very helpful. Problem was resolved. ...

OWNER

8 months ago

Verified

... The Inventory management with the channel managers is seamless and the reports are also precise. Also the UI is easy again. The booking engine is equally good. ...

OWNER

8 months ago

Verified

... After migrating from Ezee to Yanolja there have been some issues with the service, request you to look into it ...

OWNER

8 months ago

Verified

... After migrating from Ezee to Yanolja there have been some issues with the service, request you to look into it ...

Resort Manager

8 months ago

Verified

... I can say check in window can be improved because every single time when i try to check-in it asks for guest ID details and its really takes time of our fixed check in process time. ...

Corporate revenue manager

8 months ago

Verified

... Support of Mr. Raj is very good and easy to use the software. We are using software for 11 hotels ...

Corporate Director operations

8 months ago

Verified

... Till now we have not faced any issue. If any thing comes accross we will take a help from Mr. Raj ...

Corporate Director operations

8 months ago

Verified

... Support of Mr. Raj is very good and easy to use the soft ware. We are using software for 11 hotels ...

Corporate Director operations

8 months ago

Verified

... Support of Mr. Raj is very good and easy to use the soft ware. We are using software for 11 hotels ...

Owner

8 months ago

Verified

... Customer Support Quality: The responsiveness and effectiveness of the customer support team are crucial. A PMS with excellent support will promptly address any issues or questions users may have, ...

Owner

8 months ago

Verified

... Customer Support Quality: The responsiveness and effectiveness of the customer support team are crucial. A PMS with excellent support will promptly address any issues or questions users may have, ...

hotel receptionist

8 months ago

Verified

... Adding various functions related to accepting reservations where there are no waiting staff. Because our hotel does not have 24-hour staff. ...

hotel receptionist

8 months ago

Verified

... Adding various functions related to accepting reservations where there are no waiting staff. Because our hotel does not have 24-hour staff. ...

hotel receptionist

8 months ago

Verified

... Adding various functions related to accepting reservations where there are no waiting staff. Because our hotel does not have 24-hour staff. ...

hotel receptionist

8 months ago

Verified

... Adding various functions related to accepting reservations where there are no waiting staff. Because our hotel does not have 24-hour staff. ...

ASMM

8 months ago

Verified

... Provides very prompt responses in issue resolution, in real-time without prolonged wait times to identify the problem. Very pleased with the advice given on what actions to take from the property's ...

ASMM

8 months ago

Verified

... Provides very prompt responses in issue resolution, in real-time without prolonged wait times to identify the problem. Very pleased with the advice given on what actions to take from the property's ...

ASMM

8 months ago

Verified

... Provides very prompt responses in issue resolution, in real-time without prolonged wait times to identify the problem. Very pleased with the advice given on what actions to take from the property's ...

General Manager

8 months ago

Verified

... Lenghten the time frame of display. Have to log in frequently. More training for support team. Some concerns they put on hold to research the answer. ...

General Manager

8 months ago

Verified

... Lenghten the time frame of display. Have to log in frequently. More training for support team. Some concerns they put on hold to research the answer. ...

Director - Sales & Marketing

8 months ago

Verified

... Excellent Customer Support and a world class product ...

Reservations Sales and E-commerce Executive

7 months ago

Verified

... Supportive team, prompt attention to requested matters and friendly team and 2487 chat support available for quick solutions and help ...

Reservations Sales and E-commerce Executive

7 months ago

Verified

... Supportive team, prompt attention to requested matters and friendly team and 2487 chat support available for quick solutions and help ...

Reservations Sales and E-commerce Executive

7 months ago

Verified

... Supportive team, prompt attention to requested matters and friendly team and 2487 chat support available for quick solutions and help ...

Manager

7 months ago

Verified

... The call can be directly connect with the assigned account manager so it would be great. It will be helpfull to connect on time. ...

Manager

7 months ago

Verified

... The call can be directly connect with the assigned account manager so it would be great. It will be helpfull to connect on time. ...

Manager

7 months ago

Verified

... The call can be directly connect with the assigned account manager so it would be great. It will be helpfull to connect on time. ...

Manager

7 months ago

Verified

... Good Support for Channel Managers ...

Owner Farmstay

7 months ago

Verified

... Best Product and Service which requires no Technical Skills. ...

Front Office Manager

7 months ago

Verified

... Its minimal which i like since it make things easier and its quite quick to learn all about it. Also the chat support is always very helpful to help us solve issues or teach us how to do things ...

Sales Excutive

7 months ago

Verified

... It was very good service in hospitality business with call support in 24*7... there is also having a chats support ...

Assistant General Manager

7 months ago

Verified

... Top most support ...

Revenue Associate

7 months ago

Verified

... Inventory managed by Single click. Support team is really helpful and we get instant reply from them. That help us to solve the issues in quick time ...

Assistant Sales Manager

7 months ago

Verified

... Ezee has been very helpful for our company. It is very easy to access and gives accurate results. The support team is very active and responsive. ...

Assistant Sales Manager

7 months ago

Verified

... Ezee has been very helpful for our company. It is very easy to access and gives accurate results. The support team is very active and responsive. ...

Sales Manager

7 months ago

Verified

... The support from team is seemless. The team is helpful and the product is amazing to use and its userfriendly ...

Sales & Marketing Manager

7 months ago

Verified

... So far, we are satisfied with the service offered. A Rewarding Partnership From the initial consultation to the ongoing support, our partnership has been nothing short of exceptional. The level of ...

Gerente

7 months ago

Verified

... The only thing we have asked for is the integration of shift reports or reports to balance AM and PM shifts. ...

Gerente

7 months ago

Verified

... The only thing we have asked for is the integration of shift reports or reports to balance AM and PM shifts. ...

E-commerce

7 months ago

Verified

... Everything Excellent. ...

General Manager

7 months ago

Verified

... I like how user friendly ezee is and how there is usually more than one way of doing something. Teaching new staff how to work in ezee is quite stress free and natural. ...

General Manager

7 months ago

Verified

... I like how user friendly ezee is and how there is usually more than one way of doing something. Teaching new staff how to work in ezee is quite stress free and natural. ...

Marketing Executive

7 months ago

Verified

... Whatever queries I ask them, they answer them properly and quickly. All the technicians are very well-behaved with decent etiquettes. ...

Marketing Executive

7 months ago

Verified

... Whatever queries I ask them, they answer them properly and quickly. All the technicians are very well-behaved with decent etiquettes. ...

Marketing Executive

7 months ago

Verified

... Whatever queries I ask them, they answer them properly and quickly. All the technicians are very well-behaved with decent etiquettes. ...

Marketing Executive

7 months ago

Verified

... Whatever queries I ask them, they answer them properly and quickly. All the technicians are very well-behaved with decent etiquettes. ...

Marketing Executive

7 months ago

Verified

... Whatever queries I ask them, they answer them properly and quickly. All the technicians are very well-behaved with decent etiquettes. ...

Marketing Executive

7 months ago

Verified

... Whatever queries I ask them, they answer them properly and quickly. All the technicians are very well-behaved with decent etiquettes. ...

Marketing Executive

7 months ago

Verified

... Whatever queries I ask them, they answer them properly and quickly. All the technicians are very well-behaved with decent etiquettes. ...

Marketing Executive

7 months ago

Verified

... Whatever queries I ask them, they answer them properly and quickly. All the technicians are very well-behaved with decent etiquettes. ...

FRONT OFFICE

7 months ago

Verified

... With Ezee we can manage everything from booking rooms, room inventory, setting up room prices without opening the extranet one by one, and we can recap how many guests will check in that day with the ...

FRONT OFFICE

7 months ago

Verified

... What needs to be improved is perhaps the performance of the website, hopefully it can run smoothly without any glitches, and hopefully the interface can be made a bit simpler again. ...

Sales Manager

7 months ago

Verified

... This software helped us to automate and organize our inventory, avoid overbooking and keep our reservations in an appropriate order. *We definitely save time with automation to obtain reports in a practical way to measure hotel revenue,the system is very simple it works for front desk staff, sales ...

Sales Manager

7 months ago

Verified

... One of the best softwares for hotel management, simple, practical and functional. ...

Owner

6 months ago

Verified

... What I like the most is quick respond for any problem and always give the right solution. They are very pasion and politely explain to me if I dont understand the problem. ...

Owner

6 months ago

Verified

... What I like the most is quick respond for any problem and always give the right solution. They are very pasion and politely explain to me if I dont understand the problem. ...

Owner

6 months ago

Verified

... What I like the most is quick respond for any problem and always give the right solution. They are very pasion and politely explain to me if I dont understand the problem. ...

Owner

6 months ago

Verified

... Interface of the tools is easy to use and supporter team in Thailand and the Thai language is very easy to contact ...

Owner

6 months ago

Verified

... Interface of the tools is easy to use and supporter team in Thailand and the Thai language is very easy to contact ...

hotel manager

6 months ago

Verified

... SUPERB SERVICES BY EZEE ...

hotel manager

6 months ago

Verified

... Reliable product, prompt and informative customer service, affordable price. You won,t find a better PMS system for such an outstanding cost in our industry! EZEE has covered all of the must-haves and even some extra wish-list items for our small hotels. We wouldnt ever consider leaving ezee technosysfor any other PMS software. We are getting a exellent support from Mr. Sailendra from billing team he is very polite ...

hotel manager

6 months ago

Verified

... Reliable product, prompt and informative customer service, affordable price. You won,t find a better PMS system for such an outstanding cost in our industry! EZEE has covered all of the must-haves ...

hotel manager

6 months ago

Verified

... Reliable product, prompt and informative customer service, affordable price. You won,t find a better PMS system for such an outstanding cost in our industry! EZEE has covered all of the must-haves and even some extra wish-list items for our small hotels. We wouldnt ever consider leaving ezee technosysfor any other PMS software. We are getting a exellent ...

hotel manager

6 months ago

Verified

... Reliable product, prompt and informative customer service, affordable price. You won,t find a better PMS system for such an outstanding cost in our industry! EZEE has covered all of the must-haves and even some extra wish-list items for our small hotels. We wouldnt ever consider leaving ezee technosysfor any other PMS software. We are getting a exellent support from Mr. Sailendra from billing team he is very polite ...

hotel manager

6 months ago

Verified

... Reliable product, prompt and informative customer service, affordable price. You won,t find a better PMS system for such an outstanding cost in our industry! EZEE has covered all of the must-haves and even some extra wish-list items for our small hotels. We wouldnt ever consider leaving ezee technosysfor any other PMS software. We are getting a exellent support from Mr. Sailendra from billing team he is very polite and humble ...

hotel manager

6 months ago

Verified

... SUPERB SERVICES BY EZEE ...

executive senior sales

6 months ago

Verified

... After sales service or support is delayed. Maybe because there aren't enough personnel. Including some rescues taking a long time from weeks to months. That's why I gave it a low rating. Because ...

executive senior sales

6 months ago

Verified

... After sales service or support is delayed. Maybe because there aren't enough personnel. Including some rescues taking a long time from weeks to months. That's why I gave it a low rating. Because ...

executive senior sales

6 months ago

Verified

... After sales service or support is delayed. Maybe because there aren't enough personnel. Including some rescues taking a long time from weeks to months. That's why I gave it a low rating. Because ...

Partner

6 months ago

Verified

... We have to date had the best of services, the team is proactive, always available and most importantly reliable. The accuracy of the reservation has been 100% till date. ...

Partner

6 months ago

Verified

... We have to date had the best of services, the team is proactive, always available and most importantly reliable. The accuracy of the reservation has been 100% till date. ...

Partner

6 months ago

Verified

... We have to date had the best of services, the team is proactive, always available and most importantly reliable. The accuracy of the reservation has been 100% till date. ...

General Manager

6 months ago

Verified

... Software is user friendly, staff is supportive & Cooperative specially Mr. Pramod. The account manager provides the complete training of the software whenever is required. ...

General Manager

6 months ago

Verified

... Software is user friendly, staff is supportive & Cooperative specially Mr. Pramod. The account manager provides the complete training of the software whenever is required. ...

General Manager

6 months ago

Verified

... Software is user friendly, staff is supportive & Cooperative specially Mr. Pramod. The account manager provides the complete training of the software whenever is required. ...

General Manager

6 months ago

Verified

... Software is user friendly, staff is supportive & Cooperative specially Mr. Pramod. The account manager provides the complete training of the software whenever is required. ...

Supervisor

6 months ago

Verified

... Missing Booking and inventory in Ezee ...

Supervisor

6 months ago

Verified

... Missing Booking and inventory in Ezee ...

Manager

6 months ago

Verified

... The user interface is really good and the support from the back-end team is also appreciated. Software is easy to use. ...

Owner

6 months ago

Verified

... Integration Complexity: While YCS offers a comprehensive suite of tools, integrating them seamlessly into existing systems might require some technical expertise. A smoother onboarding process or ...

Owner

6 months ago

Verified

... Integration Complexity: While YCS offers a comprehensive suite of tools, integrating them seamlessly into existing systems might require some technical expertise. A smoother onboarding process or ...

Ecommerce Manager

6 months ago

Verified

... Good Respond. ...

Ecommerce Manager

6 months ago

Verified

... The CS Support is very helpful. Time response is also fast. Very good job team. Keep it up. Don't lose your quality ...

Ecommerce Manager

6 months ago

Verified

... So far I have nothing complaints. CS Support always give me good respond. I hope you can keep up your quality of work. ...

Corporate Revenue Manager

6 months ago

Verified

... Customer Support: Problem Solving, Very Supportive. Software: User friendly and easy to use Account Manager: friendly in nature, Immediate responsive in nature. ...

Revenue Manager

6 months ago

Verified

... Little bit in Support if Account manager is not available then anyone should pick up ticket to resolve and give instant resolution. ...

Revenue Manager

6 months ago

Verified

... Little bit in Support if Account manager is not available then anyone should pick up ticket to resolve and give instant resolution. ...

Sr. Reservation Executive

6 months ago

Verified

... 24*7 support is one of the best facility. i always get Prompt reply from support team. They always resolved my issue. ...

Sr. Reservation Executive

6 months ago

Verified

... 24*7 support is one of the best facility. i always get Prompt reply from support team. They always resolved my issue. ...

Sr. Reservation Executive

6 months ago

Verified

... 24*7 support is one of the best facility. i always get Prompt reply from support team. They always resolved my issue. ...

Sr. Reservation Executive

6 months ago

Verified

... 24*7 support is one of the best facility. i always get Prompt reply from support team. They always resolved my issue. ...

director

6 months ago

Verified

... User friendly for the beginners also can learn easily mobile applications also available we can review operation on mobile also. ...

director

6 months ago

Verified

... User friendly for the beginners also can learn easily mobile applications also available we can review operation on mobile also. ...

Revenue Manager

6 months ago

Verified

... Huzaifa was able to understand and solve my query and he helped me understanding the error which I was unable to understand. ...

Revenue Manager

6 months ago

Verified

... Huzaifa was able to understand and solve my query and he helped me understanding the error which I was unable to understand. ...

Revenue Manager

6 months ago

Verified

... Huzaifa was able to understand and solve my query and he helped me understanding the error which I was unable to understand. ...

Revenue Manager

6 months ago

Verified

... Huzaifa was able to understand and solve my query and he helped me understanding the error which I was unable to understand. ...

GM

6 months ago

Verified

... Mobile app could have been better like managing inventory is bit difficult in mobile version compare to the web version. ...

Managing Director

5 months ago

Verified

... The promptness of service when required, 24/7 online support is one of the most appreciate while using YCS product. YCS has become a need for managing property and functionality that give dependancy. ...

Managing Director

5 months ago

Verified

... The promptness of service when required, 24/7 online support is one of the most appreciate while using YCS product. YCS has become a need for managing property and functionality that give dependancy. ...

Managing Director

5 months ago

Verified

... Realiable service management ...

Revenue Manager

5 months ago

Verified

... Best Mobile and booking app. ...

Owner

5 months ago

Verified

... Easy to use all in one software!! ...

Owner

5 months ago

Verified

... I run a hotel with an in-house restaurant, and from the day 1 I got this software, my life has been so ezee (easy), yes literally. The PMS has everything from room blocking to reservation managment to billing system, Optimus makes the fooding process seamless too. The channel Manager linking and set up process are also very convenient with the members of the team working with us hand ...

Assistant Manager

5 months ago

Verified

... The professionalism and customer service I received from them were outstanding. ...

Assistant Manager

5 months ago

Verified

... I received outstanding customer service marked by prompt, courteous assistance and a genuine effort to resolve my issue. The team's attentiveness and effective communication made for a seamless and ...

Assistant Manager

5 months ago

Verified

... I received outstanding customer service marked by prompt, courteous assistance and a genuine effort to resolve my issue. The team's attentiveness and effective communication made for a seamless and ...

Assistant Manager

5 months ago

Verified

... I received outstanding customer service marked by prompt, courteous assistance and a genuine effort to resolve my issue. The team's attentiveness and effective communication made for a seamless and ...

Reservations Manager

5 months ago

Verified

... Good services and prompt resolution. ...

Corporate General Manager

5 months ago

Verified

... It is imperative to have whatsapp support on which we can connect with screenshots. Always mailing with screenshot becomes difficult while "on the move". Kindly try to share single contact whatsapp ...

REVENUE

5 months ago

Verified

... The support which we are getting from the team .The integration streamlines operations and improves efficiency. its has actually saved our manpower and it also has reduced the working hours of our ...

Corporate Director operations

5 months ago

Verified

... Very supportive team. Nice with team members. Raj is very helpful for our group. Keep the good work. I will surely suggest. ...

Manager

5 months ago

Verified

... They responded with in few seconds & Resolved an issue within few minutes its really appreciated. Thats very nice for us. ...

Manager

5 months ago

Verified

... They responded with in few seconds & Resolved an issue within few minutes its really appreciated. Thats very nice for us. ...

Manager

5 months ago

Verified

... They responded with in few seconds & Resolved an issue within few minutes its really appreciated. Thats very nice for us. ...

Manager

5 months ago

Verified

... I think all okay, There is no flaws right now, But in future while you are introducing any new feature you can send us a demo. ...

Manager

5 months ago

Verified

... They responded with in few seconds & Resolved an issue within few minutes its really appreciated. Thats very nice for us. ...

Manager

5 months ago

Verified

... They responded with in few seconds & Resolved an issue within few minutes its really appreciated. Thats very nice for us. ...

Manager

5 months ago

Verified

... Problem in ezee optimus ...

Manager-Operations

5 months ago

Verified

... We are using this from a long time and the best part is 24/7 customer care services and also very useful. ...

Chief Technology Officer

5 months ago

Verified

... While Yanolja Cloud Solution offers a fantastic suite of products, there is room for improvement in a few areas. The user interface, although functional, could benefit from a more modern and intuitive design to enhance user experience. Additionally, the integration process with third-party software could be smoother, as we encountered some challenges during the initial setup. Finally, expanding customer support to include more localized ...

system admin

5 months ago

Verified

... User friendly to handle rates and inventory across multile OTA and good support on time by our account manager gokul raja ...

Manager IT

5 months ago

Verified

... YCS is very aggresive towars solutions never disappoited us as well we always search support for YCS to save the time and for proper resolution. ...

Manager IT

5 months ago

Verified

... Quick action and time line solutions the team is very knowledgeable they act on the issues very quickly as polite and customer oriented. ...

Manager IT

5 months ago

Verified

... Escalation matrix can be improved. Different teams engage in the task communication should be proper with internal teams rather than this issue everything was up to the mark. ...

Manager IT

5 months ago

Verified

... YCS is very aggresive towars solutions never disappoited us as well we always search support for YCS to save the time and for proper resolution. ...

Manager IT

5 months ago

Verified

... YCS is very aggresive towars solutions never disappoited us as well we always search support for YCS to save the time and for proper resolution. ...

Manager IT

5 months ago

Verified

... Escalation matrix can be improved. Different teams engage in the task communication should be proper with internal teams rather than this issue everything was up to the mark. ...

Manager IT

5 months ago

Verified

... YCS is very aggresive towars solutions never disappoited us as well we always search support for YCS to save the time and for proper resolution. ...

General Manager

5 months ago

Verified

... Company should provide easy access to hotel to reach concern BDM for any type query. Rest everything is ok. ...

front office manager

5 months ago

Verified

... great service team ...

revenue manager

5 months ago

Verified

... Very helpful fast respond very professional very happy thanks for help in same time fix my problem very helpful fast respond very professional very happy thanks for help in same time fix my problem. ...

revenue manager

5 months ago

Verified

... Very helpful fast respond very professional very happy thanks for help in same time fix my problem very helpful fast respond very professional very happy thanks for help in same time fix my problem. ...

revenue manager

5 months ago

Verified

... Very helpful fast respond very professional very happy thanks for help in same time fix my problem very helpful fast respond very professional very happy thanks for help in same time fix my problem. ...

revenue manager

5 months ago

Verified

... Very helpful fast respond very professional very happy thanks for help in same time fix my problem very helpful fast respond very professional very happy thanks for help in same time fix my problem. ...

revenue manager

5 months ago

Verified

... Very helpful fast respond very professional very happy thanks for help in same time fix my problem very helpful fast respond very professional very happy thanks for help in same time fix my problem. ...

revenue manager

5 months ago

Verified

... Very helpful fast respond very professional very happy thanks for help in same time fix my problem very helpful fast respond very professional very happy thanks for help in same time fix my problem. ...

revenue manager

5 months ago

Verified

... Very helpful fast respond very professional very happy thanks for help in same time fix my problem very helpful fast respond very professional very happy thanks for help in same time fix my problem. ...

revenue manager

5 months ago

Verified

... Very helpful fast respond very professional very happy thanks for help in same time fix my problem very helpful fast respond very professional very happy thanks for help in same time fix my problem. ...

Manager

4 months ago

Verified

... Customer Services Very Good ...

owner

4 months ago

Verified

... Support was good and user friendly to handle the software. In a fraction of sec. the rates which we are updating will be reflected in the OTA. ...

owner

4 months ago

Verified

... 24/7 Support coud be improved and we need local language people for support at the night time if we have any queries. ...

General Manager

4 months ago

Verified

... The Services provided are excellent and problems are resolved at the earliest. Would definitely suggest the use of this software. ...

Reservation and Revenue

4 months ago

Verified

... Prompt support sometimes we need to connect account manger for small problems. Other than that everything is fine with services. ...

Reservation and Revenue

4 months ago

Verified

... Quick service, call on attend polite, we use all reservation optimums too they are good. Ezee is improving more these days. ...

Reservation and Revenue

4 months ago

Verified

... Quick service, call on attend polite, we use all reservation optimums too they are good. Ezee is improving more these days. ...

managing director

4 months ago

Verified

... Revenue increase significantly after using this platform, and also the after-sales customer service and tech support team is world class! they always ready for us and so helpful! ...

Business Owner

4 months ago

Verified

... The 24/7 chat support provided by Ezee can be improved, particularly in consistently offering the correct solutions to existing issues. For example, different personnel sometimes provide different ...

Business Owner

4 months ago

Verified

... The 24/7 chat support provided by Ezee can be improved, particularly in consistently offering the correct solutions to existing issues. For example, different personnel sometimes provide different ...

resort manager

4 months ago

Verified

... It's convenient to have different system in one platform. We can have all guests datas gathering into this system for further analysis. #conversion #booking #mobile #revenue #load time #upsell ...

resort manager

4 months ago

Verified

... It's convenient to have different system in one platform. We can have all guests datas gathering into this system for further analysis. #conversion #booking #mobile #revenue #load time #upsell ...

resort manager

4 months ago

Verified

... As it's an online software, our staffs are not get used to have trainning online, they are very difficult to learn software at one time, and difficult for them to understand. #channel #distribution ...

Manager

4 months ago

Verified

... Supporters gave solutions instantly your live chat support system has significantly streamlined our booking management, offering quick responses and enhancing overall efficiency Thanks for the help ...

4 months ago

Verified

... The service which is given by you is really wonderful. And we get immediate solution of our problem. With your agent's on 24*7 customer care. ...

4 months ago

Verified

... The service which is given by you is really wonderful. And we get immediate solution of our problem. With your agent's on 24*7 customer care. ...

GM

4 months ago

Verified

... Fast 24 hours support ...

GM

4 months ago

Verified

... Fast 24 hours support ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

Front Office

3 months ago

Verified

... Ezee Access and reliable to every one ...

Reservation Manager

3 months ago

Verified

... We can organize bookings, revenue mapping and analyse competition wiht the help of Ezee centrix. Managing hotel operations becomes easy using PMS. ...

Manager

3 months ago

Verified

... I like that it is a Cloud-based system and has speedy online support. Being able to view room availability on my mobile is an upgrade from the old system. ...

OTA

3 months ago

Verified

... its overall performance and global reach make it an excellent value for properties seeking reliability and efficiency and nothing much too improve ...

Manager

3 months ago

Verified

... service was good ...

Manager

3 months ago

Verified

... Ezee Absolute is a highly effective and user-friendly hotel management software for us. Its ease of use, excellent user interface Whether you're managing a small hotel or a large chain it will be ...

Manager

3 months ago

Verified

... There online booking engine is also really helpful for us to take website booking. This feature allows guests to book rooms directly from the hotel's website, reducing dependency on third-party ...

Reservation manager

3 months ago

Verified

... The support is good and Headlee has all the queries and resolves it. the user interface, user interaction , and easy to use. ...

Reservation manager

3 months ago

Verified

... The support is good and Headlee has all the queries and resolves it. the user interface, user interaction , and easy to use. ...

Manager

3 months ago

Verified

... The chat support is excellent but email response needs to be quicker. There is always a scope of improvement which your team does perfectly with the release of SP ...

Assistant front office Manager

3 months ago

Verified

... Easy to use and have support 24 hrs ...

General Manager

3 months ago

Verified

... The customer service is exceptional. I felt well-supported throughout the entire process, we really appreciate your patience Thank you so much! ...

General Manager

3 months ago

Verified

... The customer service is exceptional. I felt well-supported throughout the entire process, we really appreciate your patience Thank you so much! ...

General Manager

3 months ago

Verified

... The customer service is exceptional. I felt well-supported throughout the entire process, we really appreciate your patience Thank you so much! ...

Owner

3 months ago

Verified

... Easy to use with 24 hour customers support. ...

Owner

3 months ago

Verified

... It's one of the most easy software I ever use. It can do almost anything about hotel front desk. I'm very happy. ...

Owner

3 months ago

Verified

... Easy to use with 24 hour customers support. ...

Reservation

3 months ago

Verified

... Love the simplicity of the booking engine, channel manager report, room assignments, managing the reservations and checkin. Easy to control your rate distribution and review daily and monthly revenue. ...

Founder

2 months ago

Verified

... When we reach out to the team, we receive prompt support, and our queries are resolved right away. I would like to thank you to support team for supporting us. ...

Founder

2 months ago

Verified

... Good support ...

Founder

2 months ago

Verified

... The holding time can be reduced, especially when urgent assistance is needed which will help us to get immediate support. ...

HR/IT

2 months ago

Verified

... Since eZee Absolute is cloud-based, a stable internet connection is essential. If the internet is slow or down, it can hinder access to the system, affecting hotel operations. ...

HR/IT

2 months ago

Verified

... Since eZee Absolute is cloud-based, a stable internet connection is essential. If the internet is slow or down, it can hinder access to the system, affecting hotel operations. ...

HR/IT

2 months ago

Verified

... Since eZee Absolute is cloud-based, a stable internet connection is essential. If the internet is slow or down, it can hinder access to the system, affecting hotel operations. ...

Front office manager

2 months ago

Verified

... As per my need and required operation all the necessary feature are already there. If any update comes always welcome. ...

Front office manager

2 months ago

Verified

... As per my need and required operation all the necessary feature are already there. If any update comes always welcome. ...

manager

2 months ago

Verified

... While eZee Absolute supports a wide range of integrations, setting up these integrations with third-party systems such as OTAs or POS systems might require technical expertise or support, which could ...

CEO

2 months ago

Verified

... All the services generally, but the support team is the best. Always eager to help and provide training for the staff. ...

Front Office Manager

2 months ago

Verified

... It's easy to use software, operational work is so easy. The best benefit is that we can use it anywhere. Overall, this program is well-crafted and I am extremely pleased with it. The constant ...

Front Office Manager

2 months ago

Verified

... It's easy to use software, operational work is so easy. The best benefit is that we can use it anywhere. Overall, this program is well-crafted and I am extremely pleased with it. The constant ...

Owner

2 months ago

Verified

... Straightforward interface. great and friendly support. Integration with OTA platforms is quick and easy. Training by Support team is very nice. ...

General Manager

2 months ago

Verified

... Nothing much all good, but if hotel can get any Business development Manager number so we can contact directly. ...

General Manager

2 months ago

Verified

... Entire software is very smooth easy to understand & back hand support is very good, we can manage the system as per convince. ...

General Manager

2 months ago

Verified

... Entire software is very smooth easy to understand & back hand support is very good, we can manage the system as per convince. ...

Manager

2 months ago

Verified

... Channel manager is very easy to control the ARI across all the OTA and Critique helps us to manager the reviews. ...

Front office

2 months ago

Verified

... The way the call support person had assisted me was really very was polite had stick to the concern. all good. ...

Front office

2 months ago

Verified

... The way the call support person had assisted me was really very was polite had stick to the concern. all good. ...

Manager

2 months ago

Verified

... I like using channel manager from Ezee. It's very easy to manage my OTAs. Just one click I can close/open the room. It really supports me with the staff that always helps me when I have problem. ...

Manager

2 months ago

Verified

... I like using channel manager from Ezee. It's very easy to manage my OTAs. Just one click I can close/open the room. It really supports me with the staff that always helps me when I have problem. ...

Manager

2 months ago

Verified

... I like using channel manager from Ezee. It's very easy to manage my OTAs. Just one click I can close/open the room. It really supports me with the staff that always helps me when I have problem. ...

Owner

1 months ago

Verified

... Everything was good. Chamoudi was helpful. Sales team was great in offering the best prices. Thank you for all the help. ...

Operations Manager

1 months ago

Verified

... All the features in the software are good and well-functioning, with not much to improve. However, it would be better to have some customization in the reports so that all the details are available ...

Manager

1 months ago

Verified

... Good Team support and immedate response from Ezee Team. ...

Corporate General Manager

1 months ago

Verified

... Immediate attention to problem and quick resolution to the issues raised. Most replies are resolved within hours. We are also appreciative on their effort to improve services. ...

Corporate General Manager

1 months ago

Verified

... Immediate attention to problem and quick resolution to the issues raised. Most replies are resolved within hours. We are also appreciative on their effort to improve services. ...

Corporate General Manager

1 months ago

Verified

... Immediate attention to problem and quick resolution to the issues raised. Most replies are resolved within hours. We are also appreciative on their effort to improve services. ...

OPERATIONS MANAGER

1 months ago

Verified

... .eZee Centrix Channel Manager is user-friendly and straightforward to operate. The support team is highly responsive and available 24/7, ensuring prompt assistance. The software also includes ...

OPERATIONS MANAGER

1 months ago

Verified

... .eZee Centrix Channel Manager is user-friendly and straightforward to operate. The support team is highly responsive and available 24/7, ensuring prompt assistance. The software also includes ...

Director

1 months ago

Verified

... Chamodi has been brilliant in support and impressive so far! ...

Director

1 months ago

Verified

... Super support and very efficient in responding to queries and taking action. Good onboarding experience so far, has been very helpful in linking up the OTA. ...

Director

1 months ago

Verified

... Super support and very efficient in responding to queries and taking action. Good onboarding experience so far, has been very helpful in linking up the OTA. ...

Director

1 months ago

Verified

... Chamodi has been brilliant in support and impressive so far! ...

Managing Director

1 months ago

Verified

... Good Service ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Services was excellent provided by Ezee Team, Specially Mr. Rajnaryan Dwivedi he always be ready to help you. Software have all the functions. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Director of Revenue

1 months ago

Verified

... Here’s a positive review you can use as inspiration: We’ve been using eZee Solutions for managing our property operations, and the experience has been nothing short of excellent. Their property management software is user-friendly, efficient, and packed with features that simplify day-to-day tasks. The interface is intuitive, making it easy for our team to handle bookings, payments, and guest communications seamlessly. The support team deserves a special mention to Mr. Rajnaryan Dviwedi they are responsive, knowledgeable, and always ready to assist. Any issues we’ve encountered were resolve ...

Director of Revenue

1 months ago

Verified

... My disappointment with the level of service provided by the Ezee call support team during the evening and late-night hours (18:00 Hrs to 02:00 Hrs). Despite reaching out several times during this timeframe, I found the following issues: Delayed Response Times: Calls were either not answered promptly or placed on long holds, which is highly inconvenient, especially during peak operational hours for hotels. Unhelpful Assistance: When calls were answered, the representatives seemed unprepared to resolve the issues efficiently. Many times, I was transferred multiple times without receiving a concrete solution. Lack of Knowledge: The support agents lacked in-depth understanding of the software, leading to delays in resolving even basic ...

Director of Revenue

1 months ago

Verified

... My disappointment with the level of service provided by the Ezee call support team during the evening and late-night hours (18:00 Hrs to 02:00 Hrs). Despite reaching out several times during this timeframe, I found the following issues: Delayed Response Times: Calls were either not answered promptly or placed on long holds, which is highly inconvenient, especially during peak operational hours for hotels. Unhelpful Assistance: When calls were answered, the representatives seemed unprepared to resolve the issues efficiently. Many times, I was transferred multiple times without receiving a concrete solution. Lack of Knowledge: The support agents lacked ...

Director of Revenue

1 months ago

Verified

... My disappointment with the level of service provided by the Ezee call support team during the evening and late-night hours (18:00 Hrs to 02:00 Hrs). Despite reaching out several times during this timeframe, I found the following issues: Delayed Response ...

Sales Manger

1 months ago

Verified

... Reducing hold times, particularly in situations requiring urgent assistance, would enable us to receive immediate support when it's most needed. ...

Sales Manger

1 months ago

Verified

... Whenever we reach out to the team, we receive prompt and efficient assistance, with our queries being resolved immediately. A heartfelt thank you to the support team for their unwavering dedication ...

manager

1 months ago

Verified

... Nice software in eZee nice support team ...

Manager property

1 months ago

Verified

... The deadline for receiving inquiries should be extended again, not just during working hours. Especially on Saturdays and Sundays because many guests come if there is a problem with the long response ...

Manager property

1 months ago

Verified

... We can control Inventory , Pricing and House Keeping Status. make it easier to manage control Property. I hope we can use and need Support if have problem or question. ...

Owner

1 months ago

Verified

... Exceptional collaboration and support from the team. ...

Owner

1 months ago

Verified

... Very efficient to handle the walk in reservations The customer service is excellent, and the product is very intuitive. It makes managing rates and inventory across all OTAs seamless and highly ...

Operation Manager

1 months ago

Verified

... Very prompt and quick solving and service ...

Operation Manager

1 months ago

Verified

... I have been using eZee from quite a few years, and the service and quick solving helps us a lot. Mostly one person from the team Named - Sachin Kumbhar has been excellent and help us each and ...

Operation Manager

1 months ago

Verified

... Very prompt and quick solving and service ...

Operation Manager

1 months ago

Verified

... I have been using eZee from quite a few years, and the service and quick solving helps us a lot. Mostly one person from the team Named - Sachin Kumbhar has been excellent and help us each and ...

FOE

27 days ago

Verified

... Staff nature all time they give good service nice staff we are using this on a daily basis and its very helpful. ...