eZee Centrix

Ranked 21 (out of 92) in Channel Managers

Channel Managers

eZee Centrix Hotel Channel Manager is a complete distribution ecosystem helping hotels distribute th...

Ratings Snapshot

Certificate of Excellence
Read 19 reviews
89%
Recommend
HTR Score icon
HT SCORE
16 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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eZee Centrix has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #21 out of 92 in Channel Managers

Ease of Use
4.4/5
ROI
4.4/5
Implementation
4.2/5
Customer Support
4.5/5
Verified Customer Support

eZee Technosys’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutique Leader: SiteMinder
    90%
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  • Villas 3 verified reviews
    93%
    3 verified reviews
  • Bed & Breakfast Leader: Cloudbeds
    90%
    3 verified reviews
  • Resort Leader: SiteMinder
    73%
    3 verified reviews
  • Budget 3 verified reviews
    93%
    3 verified reviews
  • Vacation Rental Leader: Cloudbeds
    0%
    1 verified reviews
  • Airport/ conference Leader: Profitroom
    100%
    1 verified reviews

eZee Centrix Overview

eZee Centrix Overview

Connected with 130+ travel booking sites including the best global and regional OTAs, GDS, Vacation Rentals, Metasearch Sites and more, eZee Centrix online hotel channel manager effectively automates a hotel's inventory distribution through one-stop control. Performing real-time updates on all connected channels, the channel manager minimizes your hotel overbookings, under bookings, rate disparity...

About eZee Technosys

Founded in 2005 | Headquarters in Surat India | 210 employees

Pros & Cons

Like 89% recommend

General Manager from Vacation Rental

Their system looks ok, I didn't get to work with it because I cancelled quite quickly.

Customer Success Manager from Boutique

From the migration process up until operations and after service stage, it was seamless. Vrunda (our Account Manager) is a star! We were under a pressure on the timeline to switch the software and worried that we might n...

Director from Boutique

Analytics Report.... Cloud power presented with ease of use and ease to operate Seamless integration with online partners Operation flexibility is also one of the best part of the software Last but not least .... ...

Director from Boutique

cashiering part. could have more focus on cash handling of the staff a cash balance report and daily due invoice details in flash reports

Owner from Budget

Nothing, everything is fantastic . Keep it continue and one day Ezee will be number 1.

Assistant Manager from Boutique

The system is not very straight forward, for someone who is a first user for this system it tends to be difficult and takes quite a while to understand the basics of how the system functions. Not to mentioned when we...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

There are only a handful of companies in the accomodation industry that can offer such a vast array of interconnected products as eZee. Their suite work wonders, be it for independent properties as well as large chains. As standalone products, I've tried them all, and recommended to dozens of hotels...

by Marcello Bresin (BIFLIX) on November 20, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

There are many interesting suites in the market, but none of those can compete in terms of prices, flexibility and support with eZee's. AS BI specialists, we were interested in the reporting section of eZee products: the sheer amount and complexity of their reports has no equal in the industry.

by Marcello Bresin (BIFLIX) on November 20, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Go ahead! They consistenly improve their product, and customer satisfaction is paramount for this company. Besides, commercially they are much more flexible than the usual big players, and rates are more than reasonable.

by Marcello Bresin (BIFLIX) on November 20, 2021

See more answers (1)
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GETTING STARTED

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Features

  • PMS connectivity
  • Analytics dashboard
  • Multi-Currency Support
  • Inventory Management
  • 2-way real time integrations
  • Unlimited Channels (no additional cost)
  • Multi-lingual
  • Virtual Properties
  • Centralized user & role management
  • Bulk Updating
  • Channel Self-Mapping
  • Derived Rates
  • Yield Rules

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • India
  • Indonesia
  • Nigeria
  • Israel
  • Australia
  • Georgia
  • Iceland
  • Saudi Arabia
  • United Arab Emirates

19 Verified eZee Technosys Reviews

Likelihood to Recommend
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This vendor is 98% below the category average..

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This vendor has fewer recent reviews than average compared to other top Channel Managers providers. It is advised that you ask for recent references before proceeding.

November 21, 2019

eZee Centrix Review: eZee is easy to work and they have a very good online assistant

Supervisor from Bed & Breakfast in Alajuela (Costa Rica)

Recommend 8/10
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What do you like most?

is easy to work and they have a very good online assistant, thank you Karan for help us in all the process and doubts we have constantly

What do you dislike or think could be improved?

updates should not work automatically

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5

October 25, 2019

eZee Centrix Review: Quick, simple, and user friendly

Customer Success Manager from Boutique in Singapore (Singapore)

Recommend 10/10
Full blue star
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What do you like most?

From the migration process up until operations and after service stage, it was seamless. Vrunda (our Account Manager) is a star! We were under a pressure on the timeline to switch the software and worried...

What do you dislike or think could be improved?

Although, onsite training in local language is crucial and could be useful. It was doable with the tutorial videos and on the job training via daily operations.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 23, 2019

eZee Centrix Review: eZee centrix Is pretty straight forward after a few getting use to.

Assistant Manager from Boutique in Kota Kinabalu (Malaysia)

Recommend 5/10
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What do you like most?

eZee centrix Is pretty straight forward after a few getting use to. Love the fact that amending the rates on eZee centrix and it will be synchronised to front office and absolute. Saved a lot of hassle.

What do you dislike or think could be improved?

The system is not very straight forward, for someone who is a first user for this system it tends to be difficult and takes quite a while to understand the basics of how the system functions. Not to m...

Customer Support
4
Ease of Use
3
Value for money
n/a
Implementation
n/a

October 22, 2019

eZee Centrix Review: Kkaran Rochani was very helpful with all my questions

Manager from Airport/ conference in Roanoke (United States of America)

Recommend 10/10
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What do you like most?

Kkaran Rochani was very helpful with all my questions very patient with things i that i could not understand . excellent customer support . keep up the great work

What do you dislike or think could be improved?

Every thing is excellent already . Can't ask for much more.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 22, 2019

eZee Centrix Review: This program is user friendly, and the live support is very good.

Property Manager from Villas in Caye Caulker (Belize)

Recommend 10/10
Full blue star
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What do you like most?

This program is user friendly, and the live support is very good. Ubed is always helpful and very knowledgeable. KKaran Rochani is willing to help as much as I need.

What do you dislike or think could be improved?

The time difference makes solving problems a little more challenging sometimes.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

September 28, 2019

eZee Centrix Review: Great customer service but system should be more simple

Revenue Manager from Budget in Dubai (United Arab Emirates)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

Great Customer Service . Quick answer along with co-operation and assistance all the time.

What do you dislike or think could be improved?

Revenue & pick up reports Not enough reports created The system should be more simple

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

Pricing

Freemium (hotel can trial for free)
Implementation fee
Monthly subscription (/room/month)
Commission or Revenue Share

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