IN-Gauge (by Frontline Performance Group)
4.8 (58 REVIEWS)
IN-Gauge (by Frontline Performance Group)
Ranked 7 (out of 62) in Upselling Software
Improve Revenue, Drive Better Service, and Attract Top Talent
96% recommended by 54 hotels
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, IN-Gauge (by Frontline Performance Group) is the #6 most trending product in the Upselling Software category (out of 62) and the #246 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFrontline Performance Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Frontline Performance Group doesn’t have any benefits or use cases available
Features
Content Management
Customer Profiles
Guest Communication
Fulfillment & Payments
Analytics/Reporting
Multi-Prop Management
Other
Available Add-ons & Modules
Audit Trail
Upselling SoftwareGoal Setting
Upselling SoftwareAgent Incentive Plan
Upselling Softwaree-Learning Library
Upselling SoftwareLeaderboard
Upselling SoftwarePricing
Pricing Available By Request
Frontline Performance Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Frontline Performance Group doesn’t have any case studies available
References
"The new IN-Gauge platform has been wonderful to adjust to. It is extremely user friendly, and when I do have questions, Dina is always on hand to quickly respond to my questions and has been so helpful in coaching me to use this new platform to its full advantage. We have had such a wonderful partnership and my team is really embracing this new change. I look forward to where we can go in the future with this exciting new change!"
"Thank you so much for the continuing support before, during and after the pandemic. You were all very helpful and flexible in a changing environment and it was good to have you on our side when needed. Highly recommend FPG to any hotel as it indeed helps team members going for more, even those that said that they can’t upsell, or it is not the right time!"
"We are grateful to have FPG as our upsell partner. Their team have been a great support, guiding and mentoring our managers to more effectively drive the team’s upsell performance. With their training, our team have become more skilled, confident and effective in upselling our guests. Furthermore their team have been a great support, guiding and mentoring our key managers to lead the team and consistently our upsell performance. Through this successful collaboration with FPG, the hotel has experienced strong growth in upsell conversion and incremental revenue generation. As a result our team was very proud to be recognized as upsell high-performers within our brand."
Featured Customers
Popularity by Segment
Size
12 | Large (75-199 room)
46 | X-Large (200+ room)
Country
20 | United States of America
5 | United Arab Emirates
3 | Japan
3 | Egypt
3 | Spain
3 | Jordan
3 | India
2 | Mexico
2 | Singapore
2 | Trinidad and Tobago
2 | Malaysia
1 | Saudi Arabia
1 | Qatar
1 | Algeria
1 | France
1 | Vietnam
1 | Canada
1 | Colombia
1 | Virgin Islands, U.S.
1 | Cayman Islands
1 | Taiwan
Type
36 | Branded Hotels
26 | Luxury Hotels
13 | City Center Hotels
13 | Resorts
4 | Airport/Conference Hotels
4 | Hostels
1 | Bed & Breakfast & Inns
1 | Boutiques
1 | RV Parks & Campgrounds
Region
23 | North America
13 | Middle East
12 | Asia Pacific
4 | Europe
4 | Central America
1 | South America
1 | Africa
Category
58 | Upselling Software
Hotelier Rating
Great partnership
Director of Rooms from 200 to 499 room Branded Hotel in Orlando (United States of America)
GREAT ABLITY TO MAINTAIN AND ENHANCE OUR UPSELLING
aSSISTANT FRONT OFFICE MANAGER from 200 to 499 room Luxury Hotel in مكة المكرمة (Saudi Arabia)
Sheraton Algiers
Front Office Manager from 200 to 499 room Branded Hotel in Staoueli (Algeria)
Easy to work with
Front Office Manager from 200 to 499 room Branded Hotel in Tampa (United States of America)
FPG Experience
Area Resv Manager from 500+ room Branded Hotel in Long Beach (United States of America)
A great joy!
Director of Front Office from 100 to 199 room Branded Hotel in New York (United States of America)
Thank you!
Assistant Director of Operations from 100 to 199 room Branded Hotel in Park City (United States of America)
Audit Trail
Front Office Manager from 200 to 499 room Branded Hotel in Coral Gables (United States of America)
Using the Upselling software to track products has improved our revenue. The hosts are able to log in and view the products, their goal, their actual upsell and how far they are from achieving their monthly goal. This serves a motivator for the team.
Front Office Manager from 500+ room Branded Hotel in Houston (United States of America)
Development Program
Night Manager from 500+ room Branded Hotel in (Egypt)
Expert Q&A and Partner Recommendations
Submit RecommendationFrontline Performance Group hasn’t been recommended by any experts or partners yet
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Frontline Performance Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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