Ranked 10 (out of 61) in Upselling Software
Upselling Software
Improve Revenue, Drive Better Service, and Attract Top Talent
Ranked #10 out of 61 in Upselling Software
Frontline Performance Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreFrontline Performance Group (FPG) believes in the potential of people and our proven ability to harness that potential to drive tangible frontline results that last. FPG transforms front desk operations into profit centers for leading hospitality brands worldwide—including Hilton, Marriott, Accor, Hyatt and more—by elevating the performance of their frontline team, while enhancing guest sati...
Frontline Performance Group (FPG) believes in the potential of people and our proven ability to harness that potential to drive tangible frontline results that ...
98% recommend
Front Office Manager
Dimitri our Guide amazing and professional the way he make coaching easy and allways helpfull and give new ideas to imprvoce
Director of Rooms
FPG has a great team and we enjoy working with their consultants. Particularly the on site training has been really helpful and impactful on our team's performance.
Front Office Manager
- The training center has many useful topics and videos. - The In-gauge system is offering an automated system for everything which an added value. Last point, I would like personally to thank Mr Youssef Khaled for his d...
Frontline Performance Group hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
We are grateful to have FPG as our upsell partner. Their team have been a great support, guiding and mentoring our managers to more effectively drive the team’s upsell performance. With their traini...
Thank you so much for the continuing support before, during and after the pandemic. You were all very helpful and flexible in a changing environment and it was good to have you on our side when needed...
Frontline Performance Group doesn’t have any case studies available
Frontline Performance Group doesn’t have any awards or certifications
March 05, 2023
Front Office Supervisor from Resorts in Sweimeh (Jordan)
Improves property performance and generates more incentive opportunity for my team ,creates interdepartmental collaboration and increase brand loyalty ,the learning management system is extremely very use...
Everything is great,if you can add more resources to be add it in the learning management system. Great job FPG team
March 03, 2023
Duty Manager from Branded Hotels in Toronto (Canada)
Make upselling easier. Always available for help. increase our revenue. It also helps us to improve our on property guest experience.
More on site visits to the hotel. Suggest more ways our obtaining revenue, like packages. upgrade platform for agents to have more access to training material.
February 28, 2023
Rooms Division Manager from City Center Hotels in Singapore (Singapore)
It helps the team to better manage additional revenue and yield more intelligently and efficiently Leverage the power of data to optimise total revenue potential. Maximise room type occupancy while protec...
All is good and the team is positive about the upselling software. Daily they will explore the app and revenue matrix
February 28, 2023
Director of Rooms Division from Resorts in Cartagena de Indias (Colombia)
Excellent strategies and support to the team to achieve goals and increase revenues. skilled and experienced professionals who bring a lot to the team.
They used to visit the property in person, which I think is very important for follow-up and support, but virtually is not the same.
February 24, 2023
Director of Operations. from Luxury Hotels in (Virgin Islands, U.S.)
From the start, the support and training and follow-up has been just amazing. The training has been outstanding and the Follow up has been first class.
At this time here is nothing that I can think of could be improved upon. We look forward to the tool and its great reports that allows us to share the performance of our team with leadership and ownership...
February 24, 2023
Front Office Manager from Luxury Hotels in Singapore (Singapore)
Creative ideas with clear guidance and objectives which made it easier to execute. It also helped to broaden my knowledge of and be able to drive the result.
Im generally satisfied in fact, not that I can think of as of the moment. In fact, looking forward for more opportunities and sessions to further elevate my learnings
Frontline Performance Group doesn’t have any recent coverage yet
Top 5 Benefits of a Paid Upgrade Program
OPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
Our PMS integrates with all your hotel tech, taking your guest experience to the next level
Cluster Front Office Manager
The weekly calls are something I am very much happy about. The availability and the support I received from Mr. Jose is to notch.