Newhotel

3.0 (1 REVIEWS)

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0 out of 100
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A fully-integrated and easy-to-use suite of hospitality management systems that are tailored to Hotels, Hosts, Resorts & Multi‑Property Groups.

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What is Newhotel?

Founded in 1984 | Headquarters in Lisboa | 77 employees
Newhotel is a comprehensive property management system (PMS) designed to empower hoteliers by streamlining operations, increasing sales, and enhancing customer service. This all-in-one platform can be tailored to the specific needs of any business, ensuring scalability and adaptability. It features multi-lingual and multi-currency support, suitable for various business procedures and fiscal requirements worldwide. Newhotel combines a cloud-based PMS (Newhotel Cloud) and an on-premise solution (Newhotel Prime) to offer a unified system that includes Front-Office management, Points of Sale, Spa & Wellness, Condo & Multi-ownership, Events & Conventions, Stocks, and a Mobile App. Additionally, it integrates a responsive online marketing and sales platform, complete with a booking engine, channel manager, and Smart Website. This integration allows hoteliers to efficiently manage and enhance their online presence and sales, making Newhotel an invaluable tool for modern hospitality businesses.

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This description was generated by AI which analyzed the following sources to summarize a description of Newhotel products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Newhotel

FAQs

Newhotel Alternatives

Not sure if Newhotel is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Q1 '26 Hotel Management Software Survey Insights

Is Newhotel a good fit for your hotel?

Small
93% (805)
#1 of 34

X Small hotels say that Little Hotelier's Hotel Management Software improves booking management efficiency through integrated channel management and a user-friendly interface. Verified HotelTechReport reviews highlight its ability to reduce overbookings and provide fast customer support, both crucial for small operations.

Mid-sized
88% (240)
#1 of 23

Mid-sized hotels say that Cloudbeds's Hotel Management Software is consistently rated for its intuitive interface, efficient OTA integration, and robust guest management tools, based on verified HotelTechReport reviews. Mid-sized hoteliers appreciate the seamless booking operations and channel management that streamline daily tasks.

Large
88% (53)
#1 of 11

Large hotels say that Cloudbeds’ Hotel Management Software ranks highly in verified HotelTechReport reviews due to its user-friendly interface, comprehensive reservation management, and effective integration with various OTAs. Such features enhance operational efficiency and streamline staff training in Large settings.

Boutique Hotels
90% (557)
#1 of 29

Boutique hotels say that Cloudbeds's Hotel Management Software ranks highly because verified HotelTechReport reviews highlight its intuitive user interface, effective channel management, and efficient customer support. These features support operational streamlining, essential for Boutique properties' unique management needs.

Bed & Breakfast & Inns
98% (300)
#1 of 28

Bed-N-Breakfast hotels say that ThinkReservations's Hotel Management Software excels in user-friendliness and customer support, according to verified HotelTechReport reviews. Important strengths for Bed-N-Breakfasts include its seamless OTA integrations, leading to minimized double bookings, and flexibility for customizing guest communications.

Limited Service & Budget Hotels
90% (382)
#1 of 26

Limited-Service-Budget hotels say that Cloudbeds' Hotel Management Software ranks highly in verified HotelTechReport reviews for its user-friendly interface, seamless integration with OTAs, and efficient management of bookings and reservations. These features help streamline operations and reduce overhead costs in Limited-Service-Budget establishments.

North America
97% (335)
#1 of 21

Hotels in North America say that ThinkReservations stands out for its excellent customer service and intuitive interface, making it a valuable tool for operators of small and medium-sized properties. The system offers seamless integration with online travel agencies (OTAs) and is particularly appreciated for its flexibility and comprehensive feature set, which cater effectively to the diverse needs and preferences of North American hotels, including efficient reservation management, customizable communication with guests, and robust reporting capabilities. Despite its slightly high pricing for add-ons and some areas for improvement in group booking processes, the overall user satisfaction is high due to the system's ease of use and the responsiveness of the support team.

Europe
96% (448)
#1 of 19

Hotels in Europe say that RoomRaccoon's Hotel Management Software provides a comprehensive and intuitive system well-suited for the varied operational needs of the region, from boutique hotels to larger establishments. European hoteliers value the system's clarity, user-friendliness, and automation capabilities for enhancing efficiency and guest focus, though some express a need for improvements in support, faster issue resolution, and enhancements for specific integrations like OTAs. Overall, the software's all-in-one platform is often praised for streamlining tasks, although pricing and customer service can be areas of concern for some users.

Asia Pacific
96% (657)
#1 of 10

Hotels in Asia Pacific say that Little Hotelier's Hotel Management Software is generally user-friendly and beneficial for small and boutique properties, making daily operations smoother by integrating reservations, room management, and channel connections in one platform. However, specific areas such as enhanced customer support with local language options, improved reporting and analytics customization, and more comprehensive payment gateway solutions are crucial for addressing the unique operational needs and cost considerations of the region's diverse hotel landscape.

United States
97% (327)
#1 of 20

Hotels in the United States say that ThinkReservations's Hotel Management Software is particularly beneficial for its ease of use, robust functionality, and exceptional customer support, which are crucial for managing operations in the diverse and fast-paced hospitality industry. They appreciate the software's seamless integration with various OTAs, its intuitive booking engine, and the frequent updates that enhance user experience and operational efficiency. However, some users express a desire for further mobile app capabilities and quicker implementation of user-suggested features, which are essential for maintaining competitive edge and catering to the dynamic operational needs of modern U.S. hotels.

United Kingdom
88% (68)
#3 of 9

Hotels in the United Kingdom say that Little Hotelier's Hotel Management Software is particularly well-suited for smaller properties, with its ease of use and robust customer support being notable highlights. U.K. hoteliers value the software's capability to integrate multiple booking channels smoothly and its effectiveness in increasing direct bookings, which are crucial for reducing commission costs from third-party platforms. However, they express a desire for improved integration across different interface components and enhanced channel management features, reflecting a preference for streamlined operations and better user experience in managing day-to-day hotel operations.

Germany
98% (95)
#1 of 8

Hotels in Germany say that RoomRaccoon’s Hotel Management Software stands out for its user-friendly interface and comprehensive features tailored to meet the dynamic needs of small to medium-sized hotels. The system's simplicity and intuitive design are crucial in a fast-paced environment, ensuring smooth onboarding for new staff and minimizing training time. Additionally, the reliable automation, integrated channel management, and responsive support, including the ability to provide practical, real-time solutions, align well with the German hospitality preference for efficiency and precision in operations, even though some users point out room for improvement in communication and support accessibility.

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Newhotel Reviews Summary

3.0
Average
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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Achievements

Trending Product

This vendor's trending score is rising, Newhotel is the #38 most trending product in the Hotel Management Software category (out of 84) and the #1193 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Newhotel’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Newhotel Pricing

Pricing Available By Request

Newhotel has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Newhotel Reviews

Hotelier Rating

Excellent
0
Very Good
0
Average
1
Poor
0
Terrible
0

Property Size

  • Small (1)

Country

  • Portugal
    Portugal
    (1)

Region

  • Europe
    Europe
    (1)
6

Newhotel, is software that is learned fast to use and does not require much training

Front Desk Manager from 10 to 24 room Airport/Conference Hotel in Setubal (Portugal)

Verified
9 years ago
The newhotel is software still open, and every day it gains new features.
Country Portugal
Front Desk Manager
Small Hotel
  • 1

Recommend empty

It looks like Newhotel is not recommended by any hotels

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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Newhotel is a complete PMS and offers a Cloud and an on Premise version of their Software to cover a wide variety of needs. It offers a wide variety of Modules to meet the whole range of demands from the Independent Hotelier up to the major Hotel Group.

Question:

What differentiates this product or service from the competition?

Answer:

Newhotel is a company that has a very strong product first philosophy. This is noticeable when looking of the quality of Product they provide to their customers and in every discussion with them. This goes up to the CEO who is constantly concerned with improving their product. With a huge range of modules that serve any type of Hotel there is they can easily fulfil every requirement a Hotel might have. On top of that they have a wealth of experience with small to large customers in Europe, the USA and Latin America.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are looking for a PMS with a full suite of functionalities and a strong focus on integrations I would highly recommend to contact Newhotel and talk to them about their various offerings and what works best for you, you will not be disappointed.

RecommendationAvatar + 0 recommend
Recommended by
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Alicia Macanás Senior Business Development Manager, Partnerships @ SiteMinder
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Alicia Macanás Senior Business Development Manager, Partnerships @ SiteMinder
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Newhotel Integrations

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Support

Unverified

Newhotel has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

60%

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