Review of Tock

10
St Regis Atlanta Tock Review: Using Tock for events is a no-brainer. The price is competitive and their tools are tailor built for restaurants like us. I highly recommend for any special event to ensure the best customer satisfaction.
Food and Beverage Manager from 100 to 199 room Luxury Hotels in Atlanta (United States)
Verified
8 years ago
What do you like most?
1. TOCK has tremendously improved our marketing capability by providing a website that people feel confident and comfortable with. Our guests have enjoyed creating profiles to save their personal information for easier bookings year after year. 2. Our hotel has seen a tremendous increase in revenue due to TOCKs payment policy. Our guests understand that they are paying for a guaranteed seat for our dining experience. 3. The marketing tool for collecting emails and updating when new events are posted has helped greater a better following and loyalty among our guests.
What do you dislike or think could be improved?
Minor detail: Improvement with ability to select more than one table to modify. I would improve the reporting system. Running reports for different experiences and revenue/covers per experience would be really helpful.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5

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