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Review of FLYR Hospitality

10
Outstanding Support with Exceptional Patience
Revenue Assistant from 25-49 room in New York City (United States)
Verified
2 days ago
Products Reviewed
Revenue Management Systems
What do you like most?
What I like most is the quality of the support team. They are consistently patient, knowledgeable, and genuinely committed to helping. No matter how many questions or follow-ups we had, they always took the time to investigate the issue, explain the solution clearly, and make sure everything was resolved. Their attention to detail and customer-focused approach really stood out.
What do you dislike or think could be improved?
The main area for improvement would be making room type data management more flexible, especially during migrations or structural changes. In some cases, updates to room types can be reflected in historical data, which may require additional manual corrections. While this is a relatively minor issue and the support team was always extremely helpful in resolving it, having more granular control over these changes would make the process even smoother.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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