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Review of SoftTec GmbH

10
Excellent customer service and a user-friendly cloud-based hotel management system.
Inhaberin from 5 to 9 room Other in Südheide (Germany)
Verified
9 days ago
Products Reviewed
Hotel Management Software
What do you like most?
Excellent customer service with personal contacts; cloud solution (accessible from any computer); automated processes (booking confirmation and invoice via email); connection to DATEV Unternehmen online.
What do you dislike or think could be improved?
Improvements could be made by eliminating the need to enter a verification code every time you log into the cloud. For example, it would be beneficial to be able to authorize specific computers and authenticate using Face ID or a similar method. For payments made by invoice, it would be helpful to be able to record the exact date, similar to the hotline feature. This would significantly save time and therefore reduce costs for tax advisors and accounting departments.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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