Review of Slope

10
All-in-one operations that save time — with room to improve CRM templates
Revenue & Distribution Manager from 25-49 room Limited Service & Budget Hotels in Rimini (Italy)
Verified
1 days ago
What do you like most?
What I love most about Slope is how easy and intuitive it is to use every day. Having the PMS, CRM and the Booking Engine all in the same platform saves a huge amount of time. You do not have to jump from one software to another or double-check if the rooms are synchronized, which makes daily operations much smoother and completely stress-free for the staff. Furthermore, the system is constantly updated with new features, and their customer support is absolutely top-notch because the team perfectly understands both the software and how a hotel actually operates on a daily basis.
What do you dislike or think could be improved?
The software works great and runs smoothly without any major issues. If I have to be really picky, I think the CRM section could be improved by allowing the hotel to create and save custom message templates. Adding this option would make communication much faster when replying to our guests' common questions.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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