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Review of Canary Technologies

9
Guest texting and pre-arrivals work well — pet wording needs fixing
General Manager from 200 to 499 room Bed & Breakfast & Inns in Grand Junction (United States)
Verified
2 days ago
Products Reviewed
Contactless Check-in
Guest Messaging Software
Call Center Software
What do you like most?
Communication with the guest like texting and pre-arrivals. The pre-arrivals also with the loaded credit card and ID for verification.
What do you dislike or think could be improved?
We allow pets, having a registration card for them to sign on the pre-arrival that says we don't allow pets and will charge $250 if a pet is found in the hotel is awful. Please find a way to re-word that so that are guests are not calling us confused and frustrated.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
3.0/5

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