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Review of SHR Group

8
SHR's team members are as good as you could ask for in a vendor
Corporate Revenue Director from 100 to 199 room Boutique Hotels in Galveston (United States)
Verified
2 years ago
Products Reviewed
Booking Engine
Hotel CRM & Email Marketing
What do you like most?
The team: Very personable & knowledgable with mostly good response times. Reliable CRS: compared to others, we experience fewer issues with guest-facing solutions and deliverables.
What do you dislike or think could be improved?
Currently there are many projects in the works related to a recent acquisition, which seems to be slowing development of some solutions still in their early stages.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Matt B. from SHR Group replied
Thank you for sharing your feedback, Josh! It is truly appreciated.

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