Review of NexGenGuest

10
Superior Customer Care
Creative Director from 10 to 24 room Luxury Hotels in Nosara (Costa Rica)
Verified
5 years ago
Products Reviewed
What do you like most?
Mobile Concierge has been a game changer for our hotels, helping us streamline communications from guests. Most importantly, the company is committed to a continuous improvement cycle so we often have solutions before any problems arise. Shall we need anything or have a suggestion the NexGen team is quick to respond.
What do you dislike or think could be improved?
It is rather impossible for me to find something that could be improved. I find the tool extremely user friendly and intuitive.
5.0
Excellent
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.5/5

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