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Review of HUGO Hotelsoftware GmbH

1
Disappointed with HUGO Software GmbH – Poor service and technical support
Geschäftsführerin from 10 to 24 room Other in St. Anton am Arlberg (Austria)
Verified
14 months ago
Products Reviewed
Property Management Systems
What do you like most?
The interface is user-friendly, but unfortunately, all the positive aspects are overshadowed by poor service and unreliable technical support.
What do you dislike or think could be improved?
Better communication and a more transparent approach to problems. Promises should be kept. Better communication and a more transparent approach to problems. Promises should be kept. More reliable technical support would also be important.
0.5
Terrible
Ease of Use
3.0/5
Customer Support
1.0/5
ROI
3.0/5
Implementation
2.0/5

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