Review of Kwentra

10
Kwentra PMS: Smart cloud based integrated ‘All in One Solution’.
Owner from 200 to 499 room Boutique Hotels in El Quseir (Egypt)
Verified
3 years ago
What do you like most?
- The 24/7 real support - Fast and Focused Project Implementation (chose the online implementation to have it all recorded for future reference or use) - Smart integration with various platforms (channel manager, website, keycard system, Kwentra Pay) - Channel manager (control all online channels from one place & helps in increasing ROI) - Reports variety - Ease of use - Constructive feedback (they hear their partners feedback and make updates accordingly) - Cloud based (you have access from anywhere at anytime) - Help center (with hundreds of articles that covers all modules) - Walkthroughs guidance (step-by-step guide for users that help them complete a process through following a series of actions) - All in one solution with great pricing plans ( Front Office / Back Office / Channel Manager / POS / Website) - Client Engagement (they speak with their partners and provide immediate solutions to every problem - always trying to improve their clients ROI by digitalizing the whole operation process) - Smart Insights App (to follow up on the daily hotel operation from your phone)
What do you dislike or think could be improved?
- Live month occupancy figures on dashboard (summarized easy to read)- More varied filters (when choosing channels / sources / rates)
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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