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Review of HotelSync

10
Simple reservation management with responsive support — more guest communication personalization would help
General Manager and CEO from 5 to 9 room Boutique Hotels in Dobrota (Montenegro)
Verified
10 days ago
Products Reviewed
Property Management Systems
Booking Engine
What do you like most?
We have been using HotelSync since the opening of our hotel, and it has been an important part of our daily operations from day one. As a luxury boutique hotel, our priority is providing a personalized guest experience, and having a simple, well-organized system allows our team to focus more on our guests. HotelSync is intuitive, easy to navigate, and makes managing reservations and availability straightforward. We also appreciate the professional and responsive support team, who have been very helpful throughout our cooperation.
What do you dislike or think could be improved?
We are very satisfied with HotelSync so far. More options for personalizing guest communication would be a welcome addition, especially for boutique hotels where attention to detail and individual guest preferences are particularly important.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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