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Review of FLYR Hospitality

8
Great company to work with!
Director from 200 to 499 room City Center Hotels in London (United Kingdom)
Verified
2 days ago
Products Reviewed
Business Intelligence
What do you like most?
FLYR has provided multiple properties with access to data that was previously unavailable or difficult to obtain, significantly improving visibility across both commercial and operational performance. By centralising key datasets and making them more accessible to stakeholders, properties are now able to gain a deeper understanding of the factors driving business performance. FLYR's Customer Service has also been amazing!
What do you dislike or think could be improved?
One area for improvement would be the turnaround time for key product enhancements and development requests. As our use of the platform continues to mature, there are opportunities where additional functionality or enhancements could deliver significant value to the business, and faster delivery of these developments would help accelerate that benefit. That said, I recognise that product development involves balancing the needs of multiple customers, technical complexity and wider strategic priorities. The feedback is therefore not a criticism of the quality of delivery, but rather a reflection of the potential impact that certain enhancements could have if brought to market more quickly.
4.0
Very Good
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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