Review of HotelSync

8
User-friendly booking engine with quick support — but language and compliance need work
CEO from 25-49 room Resorts in Nerezine (Croatia)
Verified
2 days ago
What do you like most?
The system is user-friendly and visually appealing, and the customer support team is always quick to respond. The booking engine is working well.
What do you dislike or think could be improved?
It would be great to see the system further adapted to country-specific legislation, particularly in Croatia. Improvements to the fiscalisation process and a more user-friendly integration with eVisitor would be very helpful. It would also be beneficial to have all features available in English, as some parts are currently still in Croatian. This also applies to the AI chatbot, which initially responds in English but often switches to another language after the first response. A more consistent language experience throughout the system would be greatly appreciated.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
5.0/5

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information