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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of SHR Group

10
Fantastic company to work with!
Chief Revenue Officer from 100 to 199 room Branded Hotels in Sioux City (United States)
Verified
2 years ago
Products Reviewed
Booking Engine
Hotel CRM & Email Marketing
What do you like most?
We recently switched to SHR and the customer service has been fantastic. We don't feel like a statistic or a small fish in a big pond. Issues that arise are minimal and are resolved quickly and professionally. SHR treats us like a valued partner and not just a customer.
What do you dislike or think could be improved?
The CRS feels a bit "legacy" at times, but on par with most on the market that I've seen. I wish you could attach mulitple company profiles to a generic negotiated rate code.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Mandy D. from SHR Group replied
Thank you Mark for taking the time to review your experience with SHR Group products and services. I truly enjoy working with you and the Stoney Creek team and look forward to continuing our partnership! Best regards, Mandy Diggle

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