Review of SHR Group

10
SHR is a knowledgeable, responsive, and intuitive team.
Revenue Manager from 500+ room Casinos in Atlantic City (United States)
Verified
2 years ago
What do you like most?
The SHR team is always able to find ways to improve the business and customer experience with their products. CRS and CRO in particular are very user friendly applications with great functionality and capabilities.
What do you dislike or think could be improved?
Reporting in CRS is one area that I'd like to see improved. When looking to do adhoc analysis the information in the standard reports is not always helpful.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
D E. from SHR Group replied
Thank you John for taking the time to leave your review, we are delighted that you are happy with our services.

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