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Review of Blastness

10
Optimized Reservations and Powerful Reporting Tools
Reservation Supervisor from 50-74 room Luxury Hotels in Roma (Italy)
Verified
6 months ago
Products Reviewed
Hotel Reservations Software
Booking Engine
Revenue Management Systems
What do you like most?
The channel manager has significantly improved the way our hotel handles reservations and online distribution. Since implementing it, our bookings across all platforms have become far easier to manage and far more consistent. The system helps us optimize our pricing and availability in real time, reducing overbookings and ensuring better revenue control. Another major strength is the reporting functionality, which provides clear, actionable insights into performance across each channel. Thanks to this tool, we now have a streamlined, efficient workflow that supports both our daily operations and long-term strategy. Highly recommended for any property looking to modernize its management processes.
What do you dislike or think could be improved?
Although the channel manager performs very well overall, there are a few areas that could be improved. The user interface, while functional, could be more intuitive to help new staff navigate the system more quickly. At times, updates across certain channels take slightly longer than expected, so enhancing synchronization speed would make daily operations even smoother. Additionally, while the reporting tools are useful, offering more customizable templates and deeper analytics would provide even greater value. Expanding customer support availability—ideally providing 24/7 assistance—would also ensure faster resolution of any issues, especially during peak hours or unexpected system problems.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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