Review of NexGenGuest

7
Great tool to communicate with guests
Revenue Analyst from 500+ room Boutique Hotels in Los Angeles (United States)
Verified
5 years ago
Products Reviewed
What do you like most?
- easy access to marketing tool (sending notifications about amenities, events, etc) - user-friendly platform - nice source to upload hotel information
What do you dislike or think could be improved?
Messaging system definitely needs to be improved. It would also be nice to have more filters for immediate/schedule texts (such as due-in guests/ due-out), etc.
3.5
Average
Ease of Use
4.0/5
Customer Support
4.5/5
ROI
3.5/5
Implementation
N/A

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