Sorry, this functionality is only available for verified hoteliers

The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Maestro PMS

10
Northwind Maestro is truly the best Property Management System.
Director of Rooms from 100 to 199 room Bed & Breakfast & Inns in Chelan (United States)
Verified
2 years ago
Products Reviewed
Property Management Systems
What do you like most?
Their customer support is the best! When we were looking for a new Property Management System back in 2006, we knew Northwind Maestro was for us. The people who work there and their support are amazing! The other thing is that they listen to their users. They are always finding ways to stay with technology, to make the product better, to what we need, how we want it to look, etc. For example, we helped to create the Room Number 2-week Tape Chart. This was one of the deal breakers for us to go with Maestro and they succeeded. We use that screen a lot! They also have great training programs from newbies to people who have been using the system a long time. Huge bonus! Without the support, training and enhancements, we couldn't do it without them.
What do you dislike or think could be improved?
Honestly, I don't have any improvement suggestions. When something comes up, there's a way to request an enhancement and how and why it would improve the system. Things are always improving for the better due to users like me!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Charmae M. from Maestro PMS replied
Thank you for taking the time to share your experience with our Hotel PMS Solution. We’re delighted that our support team has been able to assist you over the years. We also appreciate your acknowledgement of our training programs, and dedication to system enhancements have made such a positive impact on your experience with Maestro. We’re especially glad to know that the 2-week Tape Chart has become an essential tool for you, and we appreciate your feedback on our enhancement request system. Your partnership and input help us continue improving our product to better serve your needs. We thank you again for your continued support and grateful for the opportunity to serve you.

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information