Review of FLYR Hospitality

10
Very efficient
Revenue Manager from 50-74 room Boutiques in Paris (France)
Verified
7 days ago
Products Reviewed
What do you like most?
First of all, I find that FLYR is very efficient and clear to use. Also, support team is quick to answer and pertinent. I always find my answers when needed. The tool can be frightening at first because of all the possibilities but the interface is very easy to understand and easy to use. The IA agent is also very useful, especially when starting with this new tool. It helped me creating complex dashboard our team use everyday and delivers to various teams. We show these reports to different publics. Secondly, the recommendations and forecasts are also very pertinent. FLYR brings us pertinent data to discuss with general manager, owners and other teams such as the marketing team and the finance team. With the visualization, we can deliver key messages to teams not used to our vocabulary. The schedule delivery is also easy to understand and reliable. Pricing recommendation are very pertinent. It is a key time-saving tool helping me to focus on what matters the most: strategy. There are very few bugs and when it happens, they are corrected quickly. FLYR team is constantly working on new features such as restrictions and give special attention to details. They are constantly listening and concerned about our challenges and develop the tool accordingly. The system is very adapted to hotels and hostels as well. The pricing tool is powerful and a real time-saver. The AI is pertinent but let the human have control, which is very important in a sector such as our. Analysis about distribution is also interesting because it helps us improve our rentability with a different perspective, which is key. It is important also to underly that we can have different hotels in different location or country and keep analyzing them as a whole or as region or brand.
What do you dislike or think could be improved?
All in all the tool is very efficient but I think that data visualization can be improved, especially in terms of color and percentages. It is not very adaptable and sometimes hard to read. In the end there is always someone (a real person) from FLYR helping us so this is not a big issue.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information