Review of Customer Alliance

9
Clear tool and fast support
Executive Assistant from 75-99 room Boutiques in Hornum (Germany)
Verified
9 days ago
Products Reviewed
What do you like most?
The tool itself is very clearly structured, and many areas can be customized for/by the user. The very quick support for questions or knowledge gaps is particularly helpful. New features in the system or in the reports are always highlighted.
What do you dislike or think could be improved?
The selection of reports and the creation of custom reports can still be improved. It would be nice if, in the monthly report, you could directly view the guest data from a comment on a question.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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