Review of Visiting Media

10
Great Marketing & Sales Tool for Clients
Catering Sales Manager from 200 to 499 room Boutiques in Austin (United States of America)
Verified
3 days ago
Products Reviewed
What do you like most?
The clear quality of the 360 videos in Virtual Tour really helps to visualize the hotel venues, function spaces in their entirety. The lighting is really good and picture/video quality is sharp and enhances the current spaces. It's very user friendly for clients to use - ease of getting from floor to floor and room to room. It also gives you a scope of the entire hotel and what each floor looks like. I like that it starts with the lobby when you first enter and from there you can see all the outlets on the first floor, even get a glimpse of the front drive and valet stand. I like that with the doors kept open to the ballroom, you can still get a good view of the Foyer space directly outside of it. It gives you good understanding of how close each space is in relation to each other. Sharing it with guests is also very easy; using the share button at the bottom of the page and you can even text or email it directly to them. Alternatively, you can copy and paste the URL in the subject of your email, and it will come up the exact same way.
What do you dislike or think could be improved?
There are sometimes issues with the physical space shown not matching the name/description that is listed. This is the case with the Accommodations tab, which doesn't display any of our guest rooms at all. That can be confusing to guests when they are looking through and clicking on other spaces. I wish there was more description of the capacity in each space or other features and amenities. It should be easy to find and written somewhere with each room, based on various set up styles. It could even show an example of our existing in house furniture looks like, so they can see what our tables/chairs, dance floors look like. It would be nice if we could show each space broken up as well, with air walls divided in the ballrooms. Also, sometimes the pictures of objects look distorted if you are very close up and zoomed in. It's definitely looks better from a far, when you are zoomed out.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A

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