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Review of GauVendi

10
A GAME CHANGER!
Co-Owner from 25-49 room Bed & Breakfast & Inns in Lenox (United States of America)
Verified
10 months ago
Products Reviewed
Booking Engine
What do you like most?
Gauvendi's booking engine is a game changer for us. Before Gauvendi, we were inundated with reservation calls, and overwhelmed by double bookings. Gauvendi virtually eliminated both. Even more, they did so without negatively impacting our ranking of the OTAs — something that for technical reasons was very hard todo. In short, because of Gauvendi, our labor costs have dropped dramatically and our service to guests has increased dramatically. Truly ground-breaking software.
What do you dislike or think could be improved?
The Gauvendi team is extremely responsive and proactive. Any issues we've brought up or changes we've needed on the booking engine have been handled immediately. No improvements I can think of thanks to their stellar customer service.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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