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Review of aleno

10
Manage and optimize easily F&b reservations
Head of Revenue from 100 to 199 room City Center Hotels in Vienna (Austria)
Verified
3 years ago
Products Reviewed
Hotel POS Systems
What do you like most?
Aleno offers a great plaftorm which allows is to easily manage our reservations through various distribution channels for our bars, cafés and restaurants. The powerful shift management system ensures that we maximize seatings in every outlet. Aleno is able to use our branding at every touch point with our customers throughout the booking and cancellation process. Moreover, it is easy to setup events in Aleno and sell them online. A big advantage is that we share the guest data throughout all outlets and locations. This enables us to recognize guests and their preferences in every outlet.
What do you dislike or think could be improved?
Create the functionality to copy table plans from an outlet to an event. Instead of creating one user for each outlet, create the functionality to attach the needed outlets to every user by drag and drop.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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