Review of Maestro PMS

9
Help is always available
Guest Services Ambassador from 100 to 199 room Bed & Breakfast & Inns in Courtenay (Canada)
Verified
9 months ago
What do you like most?
Amazing Tech Support always available Great Screen Appearance Great Interfacing generally Key interface is great Easy to navigate Training program for new staff
What do you dislike or think could be improved?
#1 need to improve... backing out of a newly created reservation when guest changed their mind. Improve the Work Order process in Concierge Improve the balance between using the keyboard and mouse Provide more perameters in Reports
4.5
Excellent
Ease of Use
3.5/5
Customer Support
4.5/5
ROI
2.5/5
Implementation
4.5/5

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