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Review of SHR Group

9
Windsurfer, Wave and Maverick User
CEO from 50-74 room City Center Hotels in Wellsboro (United States)
Verified
3 years ago
Products Reviewed
Booking Engine
Revenue Management Systems
Hotel CRM & Email Marketing
What do you like most?
All of the onboarding teams were knowledgeable and made conversion from old systems seamless. Appreciate having our email marketing synched to our reservations database. SHR has a large population of friendly, helpful employees.
What do you dislike or think could be improved?
Looking forward to using more of the revenue management tools contained in WAVE. We saw an increased ADR on autopilot but think more targeted pricing strategies could lead to improved occupancy and direct booking as well.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Shanice F. from SHR Group replied
Thank you, Shawn, for your recent review. I appreciate your feedback on our Wave product and look forward to working on those strategies with you. I look forward to our continued partnership. Shanice Floore

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