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Review of elloha

10
Excellent solution, easy to use and functionally rich while offering a reasonable price.
Manager from 5 to 9 room Bed & Breakfast & Inns in Pelvoux (France)
Verified
2 years ago
Products Reviewed
Channel Managers
What do you like most?
We have been using the Elloha solution for over 6 years now with a good perspective on the subject. We manage 5 guest rooms and 2 cottages in the solution. The management of our different offers is facilitated on the following aspects: - Pricing management: very easy to set up multiple pricing plans and combine them. In a simple and quick way, we can manage daily rate changes, establish promotions or special offers in a very clear way. The reservation schedule is also very readable, it is our favorite daily tool! Distribution on OTA channels is really facilitated and the interfaces work well without anomalies, with good speed of communication. The solution has been continuously enriched functionally since we have been using it and it is very important in our opinion, to see the integration of new communication interfaces, statistical modules or even Upsell functionalities! In short, when we compare the channel manager market, functionally Elloha remains the best tool for us with a quality/price ratio that is quite acceptable at this stage.
What do you dislike or think could be improved?
It is probably under development, but it lacks some standardized indicators that we would like to see in the statistical tables (TO, RevPar etc...). The other point to improve: the possibility for a customer to make changes to their reservation file, for example to add options. But I am sure that there are still plenty of good surprises to come!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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