Review of Ramsi

10
An essential tool for revenue success.
Area Director of Revenue Management from 75-99 room Boutique Hotels in Flagstaff (United States)
Verified
14 days ago
What do you like most?
We've had an excellent experience using RAMSI. The platform provides clear, actionable insights that have helped us make more informed pricing and inventory decisions while improving overall efficiency. The reporting is intuitive, the data is reliable, and the system allows us to quickly identify opportunities to maximize revenue. One of the biggest strengths of RAMSI is the team's support. They are knowledgeable, responsive, and genuinely invested in our success, always willing to provide guidance and recommendations when needed. The system has become a valuable part of our revenue strategy. Ramsi has evolved over the past several months with enhancements, they are always eager to gain revenue management's perspective and utilizes those recommendations for more efficiency, making data extraction simple. I would highly recommend RAMSI especially for independent properties where data may be limited.
What do you dislike or think could be improved?
More customization in the reporting. Would be great to see pick up numbers. For example, if I wanted to see how much revenue I picked up STLY through a specific time frame, I should be able to easily create that. It would also be great to see where you stack in pricing compared to the compset more visually, rather than having to hover over every day. Something to state whether we are priced higher, lower or equal to the compset. The tool would be of even greater value if there were also any market insights in terms of market demand and how much we are capturing vs the compset. Sort of like demand 360, this would eventually be a one stop shop for revenue management, rather than having to go through several systems to generate the information we usually look for. A comprehensive overview would be a plus and then granular data we can extract to look at things a bit deeper. It would also be a nice bonus to be able to update the differentials easily, the current set up is not user friendly and usually takes me a few tries to get the numbers to populate the way I want for each room type. If this was including in the rate changes as well would make it much easier.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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