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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
GUEST EXPERIENCE
From Emails to Instant Communication
In a large hotel with more than 20 receptionist on shift at any given time, keeping track of your guests' experience can be tricky. By using Easyway's platform, all communication with the guest is located in one place, easily accessible to any of the front desk receptionists. This enables the staff to easily keep track of any upgrade, special request or change of each guest. Easyway's guest journey messages also make it simple to expose guests to everything Fairmont Monte Carlo has to offer- thus increasing guest engagement and incremental sales.
Fairmont's loyalty program: Increase guests' engagement with Fairmont's loyalty program
Increase revenue: Make everything the hotel has to offer readily available for guests to browse and purchase
Enhance guest experience: Improve guest engagement, experience and satisfaction
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