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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
GUEST EXPERIENCE
Provide 24/7 support for Hiisi guests in any language with no front desk or additional staff.
When Hiisi Homes & Hotels first opened, they relied on email for all guest communication post-booking, so guests were only hearing back from Hiisi one or two days after sending in a query. Also since many of their guests were expats and business travelers, they were searching for a way to communicate and overcome language barriers to provide excellent customer support and that's how Easyway comes in. The company made it a 24/7 support for Hiisi guests in any language with no front desk or additional staff aside from maintenance.
Full Translation Messages: Using easyway's 2-way translation to write guests in their native language instantly.
Support 24/7: Guests will be abble to reach out at any time through Whatsapp and get a prompt response.
"The Easyway helped us in our biggest bottlenecks of the company. Now we can help all of our guests on their native language and desired messaging method helping us provide best possible service for our guests."
Markus Veikkolainen
"The Easyway helped us in our biggest bottlenecks of the company. Now we can help all of our guests on their native language and desired messaging method helping us provide best possible service for our guests."
[email protected] Markus Veikkolainen said, about their decision: "I choose Easyway because they showed us efficiency, innovacion and safety with a professional team, very well trained and ready to help"
Success with 24/7 messaging software helping every guest whenever and however they need it.
Succes using the easyway's 2-way translation to write guests in their native language instantly
On average, guests exchange 16 messages throughout a one-week stay.
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